--- title: Intermedia Unite Reviews meta\_title: 'Intermedia Unite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 522 reviews by the users' company size, role or industry to find out how Intermedia Unite works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 522 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Intermedia Unite Reviews & Product Details Visit Website Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts. * * * Product Website Intermedia Unite Seller [Intermedia](https://www.g2.com/sellers/intermedia) Discussions [Intermedia Unite Community](https://www.g2.com/products/intermedia-unite/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Spanish Solution Type All-in-One Overview by Elyse Ciaravino Show More ## Pricing Pricing provided by Intermedia Unite. ### Unite For Teams Pro $22.99 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/intermedia-unite/pricing) ## Intermedia Unite Integrations (4) What do users say about integrations? Verified by Intermedia Unite [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClinicMind ](https://www.g2.com/products/clinicmind-clinicmind/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Sourav M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourav M.") SM Sourav M. Insurance sales Accounting Small-Business (50 or fewer emp.) 1/20/2025 Guest users or non-business users of the software, not included in G2 scores. "Inside of Anymeeting Video Conferencing" 4.5/5 What do you like best about Intermedia Unite? It is difficult to do meeting in various apps, but here it is all in one. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? There is nothing to dislike, but at times there is a lag in software. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? It is very easy to use as a result saving more time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TO Tom O. Compliance Manager Small-Business (50 or fewer emp.) 2/11/2025 "Great Experience" 5/5 What do you like best about Intermedia Unite? I find it easy to use and understand and user friendly and as I age that is huge to me Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Honestly I use it to review pjone calls and email for compliance reasons and again I find it easy to use and understand and it is very effective and effecient for what I need to acomplish Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? For complaince reasons and for storage of all oral and electronic communications Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Enterprise (\> 1000 emp.) 2/3/2025 "VOIP made Simple" 5/5 What do you like best about Intermedia Unite? The interfaces are clean, easy to read/use, and simple. Integration with MS Teams is basically seamless. The support from our implementation team was fantastic. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? If you're twisting my arm for negative feedback then I would like to see more consistency in the admin portal. It's only fair to mention that I've definitely worked with WAY worse. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? All things VOIP, IVR, Contact Center, internal and external calling, voicemail transcription. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brian "Sully" S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian "Sully" S.") BS Brian "Sully" S. Principal Internet Small-Business (50 or fewer emp.) 1/17/2023 "Great system, excellent team" 5/5 What do you like best about Intermedia Unite? The Unite system is a great upgrade over the previous SIP-T interface. We were able to accomplish all our setup ourselves with the context help. When we have had questions or needed service adjustments, the Intermedia team has always been skilled, helpful and accommodating. I'm very pleased with our service. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? I honestly have no complaints. Our phone system operates perfectly and with minimal effort on our part. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? We have multiple companies sharing a single office system. The auto attendant systems are highly configurable and outbound calls are always correctly identified by the appropriate caller id. Review collected by and hosted on G2.com. Show More 8/27/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RM Rebecca M. IT Manager Mid-Market (51-1000 emp.) 2/6/2025 "Great Products" 5/5 What do you like best about Intermedia Unite? Easy to use. Freedom to change settings. Customer Support is ALWAYS helpful. I have yet to have a bad instance or bad experience with any product, or even people there. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? I have yet to find anything I dislike about Intermedia Unite! Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? No longer supported POTS lines in my area. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller VI Veronica I. Office Manager Small-Business (50 or fewer emp.) 5/21/2024 "I enjoy texting from my PC" 4/5 What do you like best about Intermedia Unite? I enjoy texting to the clients from my PC. I can also share some types of files while in the SMS side of UNITE. Clients prefer a text rather than a call when scheduling services. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? The fax is a problem area. We have followed steps to set it up and faxed 1 time. Now we cannot figure out how to Fax or get a Fax. Customer support was helpful to get it set up with us. Faxing is not a priority for us since email is a better option most of the time. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Nothing currently. I find it funny though when I choose Spam or Block a number that it still rings our office. I wish blocked numbers or Spam calls would not ring the phones. We waste time on the call in general. Thank you. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John Patrick H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Patrick H.") JH John Patrick H. Licensed Risk Advisor Small-Business (50 or fewer emp.) 5/15/2024 "Excellent Service" 5/5 What do you like best about Intermedia Unite? The user friendly system makes my job of managing all necessary tasks very efficient and reliable. As a client of Intermedia for more than 20 years, I've always been very satisfied with the communication's platform, the ease of integrations, and handling how all our incoming calls are setup and routed. The frequency of use and changes we make on an annual basis is easy to implement. And on the very few occassions I have needed customer support, they have always been helpful and quickly resolve the issue at the time. They are a true leader in the field. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? There isn't anything specific about Intermedia Unite that is negative, which in today's business climate is usually hard to say. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? The biggest help for us with Intermedia has been tracking of all calls and routing to the correct office. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![eva r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "eva r.") ER eva r. Accounting Small-Business (50 or fewer emp.) 2/4/2025 "Phones" 5/5 What do you like best about Intermedia Unite? I live this service. Offers long distance, some international calls, call forwarding, group conference call and many more for One low price. Great customer service Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Getting use to all the different functions. It takes a little while Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 5/21/2024 "The best VOIP System for our small business!" 5/5 What do you like best about Intermedia Unite? Intermedia Unite was one of the easiest decisions when starting our business 5 years ago. From starting with a small office staff of 3, to our current office team of 10, Intermedia has been able to keep pace with our growing business, providing the communication functions we need to seamlessly work from multiple locations. While it might feel overwhelming at first, the integration team walked us through every step to ensure our system was ready to launch, with the features we needed. While we have rarely ran into issues, their customer service is incredibly fast and efficient when support is needed. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? It can feel a bit overwhelming to get started. There were many features not applicable to us, so to navigate through all the options, can feel daunting at first. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Intermedia is helping our team stay connected seamlessly from multiple working locations (i.e. home, office, and when traveling). They also provide incredible value for the cost when compared to other phone services with less features. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RB Roberta B. Patient Service Coordinator and Front Desk Manager Small-Business (50 or fewer emp.) 8/28/2024 "Always a great experience" 5/5 What do you like best about Intermedia Unite? They have a great customer service and support team. Issues are always resolved and I would like to give a special shout out to our customer specialist, He is amazing and so helpful at any time that contact him. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Service has been attentive, and productive so far.Nothing to truly dislike. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? The team helps me solve technical issues with great attention to details. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Intermedia Unite? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Intermedia Unite ](https://www.g2.com/products/intermedia-unite/discussions/new) GU Guest User • Last activity 9 months ago What is Anymeeting Video Conferencing used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity about 4 years ago What is the difference between AnyMeeting and other web conferencing services? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-difference-between-anymeeting-and-other-web-conferencing-services) [ View all Discussions ](https://www.g2.com/products/intermedia-unite/discuss) ## Pricing Options Pricing provided by Intermedia Unite. ### Unite For Teams Pro $22.99 1 User Per Month ### Unite For Teams Enterprise $28.99 1 User Per Month ### Unite Pro $27.99 1 User [ View More Pricing Information ](https://www.g2.com/products/intermedia-unite/pricing) Intermedia Unite Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,429) [ Compare Now ](https://www.g2.com/compare/intermedia-unite-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/intermedia-unite-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-intermedia-unite) ##### ##### Intermedia Unite Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Individual Download Collaboration Tools Screen Sharing Real-Time Chat [ View More Features ](https://www.g2.com/products/intermedia-unite/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/intermedia-unite/competitors/alternatives) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers) ##### Explore More [Which are the top performing equity management platforms for preventing cap table errors before they cause legal issues?](https://www.g2.com/discussions/which-are-the-top-performing-equity-management-platforms-for-preventing-cap-table-errors-before-they-cause-legal-issues)[What exit interview management tools work best for collecting honest departure insights at mid-size companies without survey fatigue?](https://www.g2.com/discussions/what-exit-interview-management-tools-work-best-for-collecting-honest-departure-insights-at-mid-size-companies-without-survey-fatigue)[Top tools for producing digital marketing assets](https://www.g2.com/discussions/which-are-the-top-content-creation-tools-for-producing-digital-marketing-assets) [Which IRCM solutions support usage-based billing and service monetization for telecommunications providers?](https://www.g2.com/discussions/which-ircm-solutions-support-usage-based-billing-and-service-monetization-for-telecommunications-providers)[What are the top tools for automating brand asset approvals?](https://www.g2.com/discussions/what-are-the-top-tools-for-automating-brand-asset-approvals)[Pros and Cons Details](https://www.g2.com/products/intermedia-unite/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)