--- title: Intermedia Unite Reviews meta\_title: 'Intermedia Unite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 522 reviews by the users' company size, role or industry to find out how Intermedia Unite works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 522 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Intermedia Unite Reviews & Product Details Visit Website Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts. * * * Product Website Intermedia Unite Seller [Intermedia](https://www.g2.com/sellers/intermedia) Discussions [Intermedia Unite Community](https://www.g2.com/products/intermedia-unite/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Spanish Solution Type All-in-One Overview by Elyse Ciaravino Show More ## Pricing Pricing provided by Intermedia Unite. ### Unite For Teams Pro $22.99 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/intermedia-unite/pricing) ## Intermedia Unite Integrations (4) What do users say about integrations? Verified by Intermedia Unite [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClinicMind ](https://www.g2.com/products/clinicmind-clinicmind/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More KR Kenneth R. IT administrator Small-Business (50 or fewer emp.) 10/27/2022 "Intermedia ... a product for all users." 5/5 What do you like best about Intermedia Unite? Very friendly and knowledgeable, took the time to make sure that answers were solved, if not then, very thorough with follow ups. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Not really any downsides, it's just like other tech companies, never going to be perfect, but we dont live in a perfect world. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Makes my job easier, know someone has my back if i encounter any problems, very wide knowledge base if any issues come about. Review collected by and hosted on G2.com. Show More 7/1/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Judy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judy G.") JG Judy G. Director of Financial Aid Small-Business (50 or fewer emp.) 8/5/2025 "Intermedia Unite provides excellent customer service" 5/5 What do you like best about Intermedia Unite? Intermedia Unite always provides excellent customer service and is easy to use. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? We have not experienced any downside to Intermedia Unite. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? When we moved to working from home, the process was seamless. They made it easy for us to remain in contact with our clients wherever we are working from. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 8/8/2025 "Reliable" 5/5 What do you like best about Intermedia Unite? We use Unite for our phone system which is also integrated with our voice mail services and it works great. We have been using it for years on recommendation from our Software/Hardware people (WNC Consultants). It takes a bit of a learning curve, but once you get up to speed with the website it gets much easier...of course. If you need help they are responsive, helpful and patient. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? The website can be a bit overwhelming at first, but that is because I do not go there for any issues on a regular basis. (which is a good thing) Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Not having any issues at the moment. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dara T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dara T.") DT Dara T. Teacher Aide, Special Education Small-Business (50 or fewer emp.) 8/26/2025 Guest users or non-business users of the software, not included in G2 scores. "I like the fact that video conferencing is available" 3.5/5 What do you like best about Intermedia Unite? The most helpful thing about it is that you can use it. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? I would like to see a replay of video after meetings to review what was discussed. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? It solves the problem of who I can see when meeting with colleagues. I able to read facial expressions and decide what I can do next as a participant. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") UW Verified User in Wholesale Small-Business (50 or fewer emp.) 2/7/2025 "Great VoIP Services" 5/5 What do you like best about Intermedia Unite? The best thing about this company is that we never have to contact them. They provide our services without issues. I dont think we have ever had a day that we have been without service since we starting receiving services from Intermedia. Everything is also automated, with automatic bill pay that they do. They just send us an email receipt. It truely is just a plug - in and go system. Highly recommend. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? The only thing I dont like is they insist on credit card for billing and charge us a fee to process the card. Since they insist on payment by credit card, they should not charge us a fee to process the card. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? They have solved every issue we have had with our previous provider. This means no more calls to customer support. NO more down time. No more loss sales due to no phones. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mahir B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mahir B.") MB Mahir B. IT Director Small-Business (50 or fewer emp.) 7/20/2023 "Intermedia Unite Application for VOIP" 4.5/5 What do you like best about Intermedia Unite? Great product very easy to use and configure for end users. Seemless use for the end users and they can learn it naturally since it is easy to use Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Not much to dislike, unless you do not want mobility this is a very flexible and mobile application that can be used from anywhere. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? We are answering client calls some during business hours and most all of our client calls that are after business hours for our clinic through it. It has helped us to do this with out having to install massive VOIP infrastructure on site. Saving us a lot of money monthly. Great service to use and very easy to use for the end users. Review collected by and hosted on G2.com. Show More 2/3/2025 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") IF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/5/2025 "feature rich product" 5/5 What do you like best about Intermedia Unite? Built in Security & spam filtering. checking the links in emails before allowing me to open. Knowledgeable Customer support. On-boarding help with new client setup. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Nothing I Can Think of that could be analyzed here. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? converting old unpractical systems to a new feature-full systems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Hesam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hesam N.") HN Hesam N. Voice Over Artist Accounting Small-Business (50 or fewer emp.) 7/10/2025 "i enjoyed watching and lot to learn" 5/5 What do you like best about Intermedia Unite? Ease of Implementation,Customer Support. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Frequency of Use,Number of Features,Ease of Use Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? costly , complex ande video conferencing tool Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chad P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad P.") CP Chad P. Marketing and Technology Small-Business (50 or fewer emp.) 11/15/2024 "Nice People But Horrible At Resolving Issues" 0.5/5 What do you like best about Intermedia Unite? They are quite polite and try really hard at the beginning to get things right. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? There is extremely poor communication on what the software is capable of. If you want to integrate to NetSuite, they say they can do it but only can halfway create the integration. Support is very polite and always answers but they can't resolve any issues. I'm a marketing guy by nature, and I have to solve 70% of our phone issues on my own. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? We needed a phone system to automatically route our calls in place of an administrator. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 2/3/2025 "Rock solid reliability" 5/5 What do you like best about Intermedia Unite? Number one for a VOIP phone service is reliability, and Intermedia has it. Our home service business depends on rock solid phones that integrate with our CRM. I frequently see posts from other users of our CRM who are tearing their hair out with glitchy phone service. Not us... we've never needed Intermedia customer support. Intermedia has all the VOIP features we need, and plenty of extras that we don't. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? At one point, we had some trouble finding a new desktop VOIP phone that was compatible with Intermedia. For some reason, only older discontinued models were supported at the time. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Just basic reliable business phone service. No problems means we can serve our customers without any extra headaches. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Intermedia Unite? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Intermedia Unite ](https://www.g2.com/products/intermedia-unite/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity about 4 years ago What is the difference between AnyMeeting and other web conferencing services? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-difference-between-anymeeting-and-other-web-conferencing-services) GU Guest User • Last activity 9 months ago What is Anymeeting Video Conferencing used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) [ View all Discussions ](https://www.g2.com/products/intermedia-unite/discuss) ## Pricing Options Pricing provided by Intermedia Unite. ### Unite For Teams Pro $22.99 1 User Per Month ### Unite For Teams Enterprise $28.99 1 User Per Month ### Unite Pro $27.99 1 User [ View More Pricing Information ](https://www.g2.com/products/intermedia-unite/pricing) Intermedia Unite Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,429) [ Compare Now ](https://www.g2.com/compare/intermedia-unite-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/intermedia-unite-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-intermedia-unite) ##### ##### Intermedia Unite Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Individual Download Collaboration Tools Screen Sharing Real-Time Chat [ View More Features ](https://www.g2.com/products/intermedia-unite/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/intermedia-unite/competitors/alternatives) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers) ##### Explore More [Which are the top performing equity management platforms for preventing cap table errors before they cause legal issues?](https://www.g2.com/discussions/which-are-the-top-performing-equity-management-platforms-for-preventing-cap-table-errors-before-they-cause-legal-issues)[What exit interview management tools work best for collecting honest departure insights at mid-size companies without survey fatigue?](https://www.g2.com/discussions/what-exit-interview-management-tools-work-best-for-collecting-honest-departure-insights-at-mid-size-companies-without-survey-fatigue)[Top tools for producing digital marketing assets](https://www.g2.com/discussions/which-are-the-top-content-creation-tools-for-producing-digital-marketing-assets) [Which IRCM solutions support usage-based billing and service monetization for telecommunications providers?](https://www.g2.com/discussions/which-ircm-solutions-support-usage-based-billing-and-service-monetization-for-telecommunications-providers)[What are the top tools for automating brand asset approvals?](https://www.g2.com/discussions/what-are-the-top-tools-for-automating-brand-asset-approvals)[Pros and Cons Details](https://www.g2.com/products/intermedia-unite/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)