--- title: Intermapper Reviews meta_title: 'Intermapper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how Intermapper works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 84 scale: '5' date_modified: '2026-08-07' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Intermapper Reviews **Vendor:** Fortra **Category:** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) **Average Rating:** 4.3/5.0 **Total Reviews:** 84 ## About Intermapper A Key Part of Fortra (the new face of HelpSystems) Intermapper is proud to be part of Fortra’s comprehensive cybersecurity portfolio. Fortra simplifies today’s complex cybersecurity landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the fast-changing challenges you face in safeguarding your organization. With the help of the powerful protection from Intermapper and others, Fortra is your relentless ally, here for you every step of the way throughout your cybersecurity journey. ## Intermapper Pros & Cons **What users like:** - Users appreciate the **comprehensive monitoring** capabilities of Intermapper, enabling proactive network management and quick issue identification. (2 reviews) - Users value the **effective monitoring** of Intermapper, enabling proactive management with visual and audible alerts. (2 reviews) - Users value the **effective monitoring services** of Intermapper, enabling proactive network management with ease and speed. (2 reviews) - Users value the **alerting system** of Intermapper for its effectiveness in promptly identifying network issues. (1 reviews) - Users appreciate the **enhanced data accuracy** of Intermapper, enabling proactive network monitoring without constant attention. (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Insightful Analysis (1 reviews) - Integrations (1 reviews) - Notifications (1 reviews) **What users dislike:** - Users found the previous **licensing issues** cumbersome, but recent improvements have made them more manageable. (1 reviews) ## Intermapper Reviews ### 1. Made for networking not help desk **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Intermapper?** I like the status windows and how it can be configured for almost anything. Monitoring PC's and printers on it. There are lots of windows packages with lots of useful data. Also like how the maps can make it clear where things are for new help desk staff. like how I can integrate it with other software. The online help is very responsive, however not always the most useful. Some are great and will work with you until the issue is fully solved. Where as others will just send a generic reply and leave you never to be heard from again. **What do you dislike about Intermapper?** Dislike how much we need to configure ourselves. Feel like there should be a little more control built in so that the monitoring us more useful .I.e wake over LAN. If it can't read while asleep whats the point. I do wish the standard status window was a little more appealing. As if this was to be left open in at the front of a help desk it would be a little nicer to show more than a grey box. **Recommendations to others considering Intermapper:** Be prepared to invest some time to make it work for your use, its a great program will just take time and integration to get to a point where it can be used on a daily basis. **What problems is Intermapper solving and how is that benefiting you?** a Lot of monitoring, such as paper levels in printers and status of PC's and software installed. Its good for this, but not great, am having to do a lot of work ot make it useful for monitoring from a help desk. **Official Response from Product Marketing:** > Thank you for your thoughtful review! It’s great to hear positive feedback on your experience with Intermapper, especially with teaching new help desk staff where things are located. We are making updates to the status window and look forward to sharing those with you in upcoming releases. Intermapper’s focus is infrastructure monitoring, while Wake-on-LAN is more of a troubleshooting tool. If you want to troubleshoot potential issues with Intermapper, you can create a helper application that launches from within the map. You’ll find more information about how to do this in the user guide. Our support team strives to answer questions in a timely manner, so I’m sorry to hear you haven’t always been happy with the level of support you’ve received. If you have any outstanding, please do get in touch with our support team directly so we can help you resolve them. ### 2. It's ok I guess **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Intermapper?** It is not too expensive and the support team is ok. **What do you dislike about Intermapper?** Feel like I'm using windows 95 in 2017. The user experience could be improve a lot. **What problems is Intermapper solving and how is that benefiting you?** Network monitoring **Official Response from Product Marketing:** > Thank you for your honest review. We appreciate your feedback on the user experience. Our goal is to improve the user experience on an ongoing basis, and we are committed to making enhancements in this area in future releases. ### 3. Great tool, terms have changed for the negative **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2016 **What do you like best about Intermapper?** I love the visual representation of our networks. **What do you dislike about Intermapper?** It is incredibly difficult to grab information from the database. It feels like the database functionality was bolted on as an afterthought and never fleshed out into a full feature. **What problems is Intermapper solving and how is that benefiting you?** Being able to show our customers a visual representation of their network and realtime issues. ## Intermapper Discussions - [Who uses Intermapper?](https://www.g2.com/discussions/3805-typical-user) - 1 upvote - [What can Intermapper monitor?](https://www.g2.com/discussions/3804-equipment-intermapper-monitors) - 1 upvote - [Why does my organization need network monitoring software?](https://www.g2.com/discussions/3803-use-cases) - 1 upvote - [How does Intermapper work?](https://www.g2.com/discussions/3802-how-it-works) - 1 upvote - [What is Intermapper?](https://www.g2.com/discussions/3801-overview) - 1 upvote - [View Intermapper pricing details and edition comparison](https://www.g2.com/products/intermapper/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+03%3A14%3A09+-0500&secure%5Bsession_id%5D=62fa91af-c651-4a7f-9de2-41f7d2979a0f&secure%5Btoken%5D=2e4634ba33a786d2926d89005002210cfc64d253894ea8c9c84e248fc22fa916&format=llm_user) ## Intermapper Features **Functionality** - Performance Monitoring - Alerting - Multi-Network Capability **Generative AI** - AI Text Generation **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation ## Top Intermapper Alternatives - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - 4.7/5.0 (205 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (587 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews)