BC

Brian C.

Mid-Market (51-1000 emp.)

4/28/2025

"Locked Out of Computer"

5/5

What do you like best about Interlaced IT Managed Services?

Their quick response on how they handled my whole locked out of my computer. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

Have not had a issue yet with anything . Review collected by and hosted on G2.com.

MA

Mel A.

Mid-Market (51-1000 emp.)

10/9/2024

"Always super helpful and knowledgable. Ready to help at a drop of a hat"

5/5

What do you like best about Interlaced IT Managed Services?

The fact that they are just a slack message away and respond promptly Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

No downsides I can think of. We get to work with some familiar faces so it feels like they are part of the team, and that's nice. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

If you need to outsource your IT support services for your small or large team, they are totally worth it! Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

What's nice is they are embedded within our corporate slack so they are always just a slack message away for any issues possible. The folks are quick to resolve and if they can't, they really do everything in their power to move the ball forward until it's resolved. In addition, their team is very helpful and have good outside perspective. For example, I wasn't receiving messages from Meta for a password reset. They helped me escalate the issue with Meta, as they suspected my domain was blocked on their side. Review collected by and hosted on G2.com.

PM

Verified User in Military

Small-Business (50 or fewer emp.)

7/2/2025

"Andrew to the Rescue!"

5/5

What do you like best about Interlaced IT Managed Services?

They are available to us anytime and always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

Sometimes relying to an open ticket, images come through extremely large. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

Absolutely, should use these services. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

My signature block for my company email was not showing up when composing email. Andrew was fantastic and took time to help until the problem was 100% resolved. Review collected by and hosted on G2.com.

SC

Shai C.

Small-Business (50 or fewer emp.)

9/10/2024

"Printer Gave My Team THE BIGGEST HEADACHE"

4/5

What do you like best about Interlaced IT Managed Services?

Came in for one problem and solved many!!!! On top of being able to guide conversations to how to support my team for the same issues. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

All gooddd!!! omg minimum characters?! that's werid... >_> Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

Don't wait for 2 weeks trying to figure it out, they spent time with for 30 mins and figured it out. #Don'tWasteYourTime Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Everyone in the office had different interactions with the printer. Some was able to print without a USB connection while most had to connect via USB to print. The inconsistency was the hardest part. When we decided to move our printer around our office, it didn't like that! Everyone wasn't able to connect to it anymore and to find out from our IT person, Steven, the printer's IP address was differnt from our own wifi! That's why it couldn't connect.

Came in to solve why our printer keeps showing up as Offline, to then helping me figure out why my PDF files weren't printing, setting it up so that EVERYONE in my office can now print via wifi, and FINALLY being able to support in keeping the printer consistent for everyone in the office. Now everyone can have the same relationship with the printer and not a hate/frustaration with the printer.

Big shout out to you Steven Mota! Review collected by and hosted on G2.com.

JD

Jackie D.

Small-Business (50 or fewer emp.)

10/18/2024

"Perfect Directions for Techologically Impaired"

5/5

What do you like best about Interlaced IT Managed Services?

Clear and consice directions in layman's terms. I did not need to google what the heck they were asking me to do. Also communication was super friendly and they are ready and willing to help. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

Nothing that I disliked! I wish I could have someone sitting next to me all day to fix all my issues! (Most I create myself) Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

USE IT DO IT. The best and most responvie IT firm I have ever used. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Could not figure out the settings on my touch bar on my MacBook Pro. I tried a million times restarting with no avail. Although my schedule did not allow me to hop on a call with Interlaced- they gave me clear and consice directions on how to fix the problem and it worked! Review collected by and hosted on G2.com.

PP

Pedro (Peter) P.

Mid-Market (51-1000 emp.)

4/1/2025

"Quick turnaround"

5/5

What do you like best about Interlaced IT Managed Services?

Their timely service and frequent updates. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

There is nothing I dislike. They are excellent! Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

Give Interlaced IT a shot, you won't be disappointed. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

I required access to an application. Interlaced provided me with timely updates on the process and quickly resolved my access issue. Thank you. Review collected by and hosted on G2.com.

SF

Stephanie F.

Small-Business (50 or fewer emp.)

11/25/2024

"Excellent IT service!!"

5/5

What do you like best about Interlaced IT Managed Services?

They are alway prompt in responding to requests, and always have a smile! Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

I don't have anything to comment as I have not had a bad experience with them. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

Just reach out if you are in need of IT services, I am sure you will not be disappointed! Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

I work at a Supplemental Insurance company and Interlaced supports our IT department. I have had to reach out on several occasions, and everyone I have interacted with has been wonderful! They are courteous, patient, and always prompt in responding to my IT requests. I would highly recommend them to anyone looking for IT support! - S. Finley, Ansel Health Review collected by and hosted on G2.com.

PS

Pat S.

Analyst

Mid-Market (51-1000 emp.)

2/26/2025

"Excellent support for all my requests, prompt responses and quick resolutions"

5/5

What do you like best about Interlaced IT Managed Services?

They respond very quickly to all our companies IT support questions! Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

I really cannot think of any downsides to using Interlaced IT services.. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

Try them out, you will not be disappointed! Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Interlaced is the IT support for our company, and they are exceptional! Always with quick responses and resolution. This time it was for our Slack application. Review collected by and hosted on G2.com.

SK

Stephanie K.

Small-Business (50 or fewer emp.)

4/9/2025

"Microsoft Genius"

5/5

What do you like best about Interlaced IT Managed Services?

Professional and Fast, sticking with the issue until resolved. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

All good, no negative comments, the help is fast. Review collected by and hosted on G2.com.

AR

Audry R.

Small-Business (50 or fewer emp.)

1/27/2025

"New to system"

5/5

What do you like best about Interlaced IT Managed Services?

They assisted me very late during the day. Review collected by and hosted on G2.com.

What do you dislike about Interlaced IT Managed Services?

Have nothing negative to say at this time. Overall very positive all around. Review collected by and hosted on G2.com.

Recommendations to others considering Interlaced IT Managed Services:

maybe videos on how to start certain logins only because I'm a very visual person. Review collected by and hosted on G2.com.

What problems is Interlaced IT Managed Services solving and how is that benefiting you?

Very helpful in assisting me in starting and logging in. Was having a difficult time and they reached out to me several times with help. They were very patient with me. Review collected by and hosted on G2.com.