--- title: Integrated Management System (IMS) Reviews meta\_title: 'Integrated Management System (IMS) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 64 reviews by the users' company size, role or industry to find out how Integrated Management System (IMS) works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 64 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Integrated Management System (IMS) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Integrated Management System (IMS) but has limited features. Are you part of the Integrated Management System (IMS) team? [Upgrade your plan](https://my.g2.com/integrated-management-system-ims/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Interfacing’s Integrated Management System (IMS) is an AI-powered platform that unifies BPM, QMS, Document Control, and GRC into one platform. Organizations use IMS to model and automate processes, control documents, manage risks, and maintain regulatory compliance with full traceability and audit readiness. Built for highly regulated sectors such as aerospace, life sciences, finance, and government, IMS provides real-time visibility, automated workflows, and AI-driven insights that improve quality and reduce operational risk. The platform is ISO 27001 certified and fully validated for 21 CFR Part 11, making it suitable for mission-critical environments requiring strong governance, security, and control. IMS also includes low-code automation, process mining, audit management, training tracking, CAPA workflows, and dashboards to help teams streamline operations and continuously improve. AI strengthens governance, improves accuracy, and reinforces regulatory control. * * * Seller [Interfacing Technologies Corporation](https://www.g2.com/sellers/interfacing-technologies-corporation) Discussions [Integrated Management System (IMS) Community](https://www.g2.com/products/integrated-management-system-ims/discuss) Languages Supported Arabic, German, English, French, Hebrew, Italian, Spanish, Swedish Solution Type All-in-One Overview by Scott Armstrong (Innovator | Entrepreneur | Keynote | Managing Partner @ Interfacing - Global Leader in Digital Transformation Solutions) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/integrated-management-system-ims/pricing) ## Top-Rated Alternatives [ ![Tines](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tines") Tines 4.7/5(406) ](https://www.g2.com/products/tines/reviews) [ ![Appian](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Appian") Appian 4.5/5(501) ](https://www.g2.com/products/appian/reviews) [ ![Nintex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ View All Alternatives ](https://www.g2.com/products/integrated-management-system-ims/competitors/alternatives) ## User Insights Average based on 64 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) RL Ronald L. CEO Small-Business (50 or fewer emp.) 10/8/2025 "BPM System with Strong Compliance Features" 4/5 What do you like best about Integrated Management System (IMS)? What we like most about Interfacing is how easily it allows us to map and monitor our internal processes. In healthcare, maintaining compliance and traceability is crucial, and the platform gives us a clear view of workflows, responsibilities, and documentation. It’s intuitive for our non-technical staff, and the reporting features make audits much easier. Review collected by and hosted on G2.com. What do you dislike about Integrated Management System (IMS)? The system can feel a little overwhelming at first because it offers so many features. It took us some time to set up our processes the way we wanted, but the support team was helpful throughout. Review collected by and hosted on G2.com. What problems is Integrated Management System (IMS) solving and how is that benefiting you? The platform has helped us organize our operational procedures and compliance documentation in one place. Before using Interfacing, we relied on spreadsheets and separate systems. Now, we have better visibility across departments, which saves time and reduces confusion during inspections or audits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 5/31/2022 "quite exhaustive, seems like an ocean for beginners" 4/5 What do you like best about Integrated Management System (IMS)? compare version options, approval cycle, document version control and change management Review collected by and hosted on G2.com. What do you dislike about Integrated Management System (IMS)? no log is created for approvers in the endorsement cycle,have shared few recommendations for improvement Review collected by and hosted on G2.com. Recommendations to others considering Integrated Management System (IMS): Good partner to work with Review collected by and hosted on G2.com. What problems is Integrated Management System (IMS) solving and how is that benefiting you? interfacing is quick to resolve any teething issues, support is above par Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") EI Verified User in Insurance Enterprise (\> 1000 emp.) 5/7/2021 "Excellent tool supported by a great team" 4/5 What do you like best about Integrated Management System (IMS)? The tool itself is great - for more robust than what I initially imagined. What I like best is that there is a team at Interfacing that supports us in establishing best practices for using the tool. Review collected by and hosted on G2.com. What do you dislike about Integrated Management System (IMS)? Not a lot of dislikes, rather, a key learning is the importance to have a sound process management discipline established in advance of using a tool. Review collected by and hosted on G2.com. What problems is Integrated Management System (IMS) solving and how is that benefiting you? We are using interacing to document the dependencies from an architecture stand point, as well, to do analysis on process models. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") CM Verified User in Management Consulting Small-Business (50 or fewer emp.) 3/29/2021 "Easy to use." 4/5 What do you like best about Integrated Management System (IMS)? Everything is centralized and saved on the Interfacing platform and cloud. I don't have to worry about where I will put my SOPs. Review collected by and hosted on G2.com. What do you dislike about Integrated Management System (IMS)? Could have some improvements when editing a map. It is sometimes not as user friendly as it could be when editing a process map. I believe this aspect still has room for improvement. Review collected by and hosted on G2.com. What problems is Integrated Management System (IMS) solving and how is that benefiting you? Process mapping, SOPs generation from EPC, and organization. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") CG Verified User in Government Administration Small-Business (50 or fewer emp.) 3/28/2021 "A good tool that may need to adapt to the collaborative world." 4/5 What do you like best about Integrated Management System (IMS)? The interface is clean and user friendly. Review collected by and hosted on G2.com. What do you dislike about Integrated Management System (IMS)? There are no collaborative tools to work with flows. Review collected by and hosted on G2.com. Recommendations to others considering Integrated Management System (IMS): The tool lacks two main things: a) a proper way to work collaboratively, and b) tools and examples on how to create templates. Review collected by and hosted on G2.com. What problems is Integrated Management System (IMS) solving and how is that benefiting you? Flow descriptions and document management of said flows. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") CM Verified User in Management Consulting Small-Business (50 or fewer emp.) 3/29/2021 "BPR software" 4/5 What do you like best about Integrated Management System (IMS)? Automated documents. Consistent nomenclatures. Review collected by and hosted on G2.com. What do you dislike about Integrated Management System (IMS)? Difficulty in formatting output documents. Heavy system when doing simple processes. Process maps are B&W and relatively simple looking. Can't link sub-processes to processes. Review collected by and hosted on G2.com. What problems is Integrated Management System (IMS) solving and how is that benefiting you? Full BPR exercices. Useful in being able to work on documents as a team. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 3/29/2021 "Good product but poor text processing (and formating) when generating SOPs in Word format." 3.5/5 What do you like best about Integrated Management System (IMS)? Can generate process maps and SOPs with the same system. Review collected by and hosted on G2.com. What do you dislike about Integrated Management System (IMS)? Always need to re format SOPs after generating them from EPC to the Word format template. Review collected by and hosted on G2.com. What problems is Integrated Management System (IMS) solving and how is that benefiting you? SOPs are now centralized. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Integrated Management System (IMS)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Integrated Management System (IMS) ](https://www.g2.com/products/integrated-management-system-ims/discussions/new) GU Guest User What is Interfacing used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-interfacing-used-for) [ View all Discussions ](https://www.g2.com/products/integrated-management-system-ims/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/integrated-management-system-ims/pricing) Integrated Management System (IMS) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_36e663c5aef396250151ac398ce58e18/tines.png "Product Avatar Image") Tines 4.7/5(406) [ Compare Now ](https://www.g2.com/compare/integrated-management-system-ims-vs-tines) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3dd0770b6e2b27b707b612c6588d41c8/checkit-checkit.png "Product Avatar Image") Checkit 4.3/5(37) [ Compare Now ](https://www.g2.com/compare/checkit-checkit-vs-integrated-management-system-ims) ##### ##### Integrated Management System (IMS) Features Customization Document Generation Process Design Process Repository Collaboration Access Controls/Permissions Data Unification Accessibility Process Management Process Overview Process Analysis Real-Time Process Monitoring Process Development Process Routing [ View More Features ](https://www.g2.com/products/integrated-management-system-ims/features) ##### Categories on G2 [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)[Audit Management](https://www.g2.com/categories/audit-management)[Process Mining](https://www.g2.com/categories/process-mining-tools) [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms)[Audit Management](https://www.g2.com/categories/audit-management)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Process Management](https://www.g2.com/categories/business-process-management)[IT Risk Management](https://www.g2.com/categories/it-risk-management)[Policy Management](https://www.g2.com/categories/policy-management)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)[Regulatory Change Management](https://www.g2.com/categories/regulatory-change-management)[Business Continuity Management](https://www.g2.com/categories/business-continuity-management-software)[Inspection Management](https://www.g2.com/categories/inspection-management)[Operational Risk Management](https://www.g2.com/categories/operational-risk-management)[Other Process Automation](https://www.g2.com/categories/other-process-automation) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best AI image software for generating custom social media visuals at scale](https://www.g2.com/discussions/best-ai-image-software-for-generating-custom-social-media-visuals-at-scale)[User-friendly workforce app for companies](https://www.g2.com/discussions/user-friendly-workforce-app-for-companies)[What’s the best tool for tracking engagement trends in social media?](https://www.g2.com/discussions/what-s-the-best-tool-for-tracking-engagement-trends-in-social-media) [Is Qualio worth it for automating regulatory updates and compliance documentation tracking, or does a broader QMS cover the same ground for organisations evaluating solutions?](https://www.g2.com/discussions/is-qualio-worth-it-for-automating-regulatory-updates-and-compliance-documentation-tracking-or-does-a-broader-qms-cover-the-same-ground-for-organisations-evaluating-solutions%20)[Which recruitment marketing platform offers the highest applicant conversion rates?](https://www.g2.com/discussions/which-recruitment-marketing-platform-offers-the-highest-applicant-conversion-rates)[Pros and Cons Details](https://www.g2.com/products/integrated-management-system-ims/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)