--- title: InterAction+ Reviews meta_title: 'InterAction+ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how InterAction+ works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 17 scale: '5' date_modified: '2026-08-07' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # InterAction+ Reviews **Vendor:** LexisNexis **Category:** [Legal CRM Software](https://www.g2.com/categories/legal-crm) **Average Rating:** 3.7/5.0 **Total Reviews:** 17 ## About InterAction+ LexisNexis® InterAction® empowers your team to leverage firm-wide client and relationship intelligence to discover new revenue opportunities, standout from the competition, and enhance client relationships. Capable of capturing and analyzing data, identifying patterns, and providing valuable insights, InterAction is an essential tool for your firm's growth. We partner with you every step of the way, offering the solutions and support you need to stay competitive as your business continues to evolve. ## InterAction+ Reviews ### 1. Generally very happy but there is always room for improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about InterAction+?** The support team, both our account manager and technical support are always really nice, resourceful and helpful **What do you dislike about InterAction+?** New products are expensive and certain features and parts of the system sometimes do not work well/are frustrating or our of date **What problems is InterAction+ solving and how is that benefiting you?** Drive and coordinate BD efforts. Encourage collaboration and cross-selling while increasing transparency. Identify new growth opportunities. With the help of the support team we have recently produced an incredibly useful series of BD dashboards. These, if used correctly, will definitely drive productivity. ### 2. Best software for database of contacts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Think Tanks | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2017 **What do you like best about InterAction+?** That’s it’s highly Customizable. We track our entire network. **What do you dislike about InterAction+?** If you’re not a big company you don’t always get support fast **What problems is InterAction+ solving and how is that benefiting you?** Were able to check people in at events. Able to track our entire network in this database ### 3. Useful Legal Search Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia K. | Adoption Plan Coordinator , Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2017 **What do you like best about InterAction+?** My office has used Lexis for confidential searches and it's ease of use is what keeps us renewing **What do you dislike about InterAction+?** The website could be updated, it is semi basic and I think they could update it to suit the times. **What problems is InterAction+ solving and how is that benefiting you?** It makes it easy to get ahold of people and verify identities. ### 4. InterAction **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2016 **What do you like best about InterAction+?** We have had InterAction since 1999. It's comfortable to us. It's "common sense" approach to contact management makes it easy to work with. **What do you dislike about InterAction+?** InterAction is very time-intensive to maintain. We don't have a dedicated data steward so we monitor our database through the use of stringent data change management rules. In spite of our diligence, we still struggle with data management. **Recommendations to others considering InterAction+:** LexisNexis InterAction is now putting in place really good business development measures. I wish that they had come earlier but I feel that they are heading in the right place for others wishing to implement. **What problems is InterAction+ solving and how is that benefiting you?** We use InterAction for event management and contact management. Our word templates are integrated with InterAction so document processing is very manageable. ### 5. LexisNexis InterAction Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2015 **What do you like best about InterAction+?** Exporting contacts; sending marketing (newsletters, new flyers) to client lists; syncing contacts between users **What do you dislike about InterAction+?** How it is used by end user - end user not understanding the software and not using it; end user not using standardized guidelines for entering data **Recommendations to others considering InterAction+:** Great system; have users go through some training; absolutely send administrators for training at LexisNexis **What problems is InterAction+ solving and how is that benefiting you?** Use program to send monthly newsletters to user clients ### 6. LexisNexis IA For Law Firm **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2015 **What do you like best about InterAction+?** It is helps us keep track of clients and staff easily. **What do you dislike about InterAction+?** Sometimes the programs may be hard to get access to on various OS. **What problems is InterAction+ solving and how is that benefiting you?** A client reception. Easy Organization of info. ## InterAction+ Discussions - [What is Lexis InterAction?](https://www.g2.com/discussions/what-is-lexis-interaction) - [What is feature InterAction testing?](https://www.g2.com/discussions/what-is-feature-interaction-testing) - [What is InterAction software?](https://www.g2.com/discussions/what-is-interaction-software) - [What are InterAction features?](https://www.g2.com/discussions/what-are-interaction-features) - [View InterAction+ pricing details and edition comparison](https://www.g2.com/products/interaction/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A23%3A22+-0500&secure%5Bsession_id%5D=10b69a2f-eb3d-4ce8-8bd6-d351181b8cb0&secure%5Btoken%5D=1440bf459c2a9d2b107b6fb0d9f9b2b3d5c85a70af2fd41b6609e712d1ed18ce&format=llm_user) ## InterAction+ Features **Sales Force Automation - Legal CRM** - Task Management - Contract Management - Quote and Order Management **Platform Additional Functionality - Legal CRM** - Automation - Messaging - Dashboard - Cloud **Marketing Automation - Legal CRM** - Lead Management - Marketing Analytics **Customer Support - Legal CRM** - Support Analytics - Customer Portal - Case Management **Platform Reporting and Analytics - Legal CRM** - Reporting **Agentic AI - Legal CRM** - Cross-system Integration - Natural Language Interaction ## Top InterAction+ Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (384 reviews) - [CosmoLex](https://www.g2.com/products/cosmolex/reviews) - 4.2/5.0 (321 reviews)