--- title: InterAction+ Reviews meta\_title: 'InterAction+ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how InterAction+ works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- # InterAction+ Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by InterAction+ but has limited features. Are you part of the InterAction+ team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! LexisNexis® InterAction® empowers your team to leverage firm-wide client and relationship intelligence to discover new revenue opportunities, standout from the competition, and enhance client relationships. Capable of capturing and analyzing data, identifying patterns, and providing valuable insights, InterAction is an essential tool for your firm's growth. We partner with you every step of the way, offering the solutions and support you need to stay competitive as your business continues to evolve. * * * Seller [LexisNexis](https://www.g2.com/sellers/lexisnexis) Discussions [InterAction+ Community](https://www.g2.com/products/interaction/discuss) Overview by Nadine Leighton Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 10 months [ View More Pricing Information ](https://www.g2.com/products/interaction/pricing) ## Top-Rated Alternatives [ ![Clio Manage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clio Manage") Clio Manage 4.6/5(997) ](https://www.g2.com/products/clio-clio-manage/reviews) [ ![8am MyCase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "8am MyCase") 8am MyCase 4.4/5(390) ](https://www.g2.com/products/8am-mycase/reviews) [ ![CosmoLex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CosmoLex") CosmoLex 4.2/5(326) ](https://www.g2.com/products/cosmolex/reviews) [ View All Alternatives ](https://www.g2.com/products/interaction/competitors/alternatives) ## User Insights Average based on 17 real user reviews. Implementation Time 10 months [Log in to unlock pricing and user insights](/login) ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Enterprise (\> 1000 emp.) 8/22/2021 "Helpful CRM tool for the legal industry" 3.5/5 What do you like best about InterAction+? InterAction is a helpful relationship management tool to stay organized and on top of who knows whom in the legal industry. It is fairly straightforward and easy to use. Review collected by and hosted on G2.com. What do you dislike about InterAction+? I do not have any strong negative feelings or dislikes of the software. I used it sparingly in my business development role and it served its purpose. I used it as a reference several times per year as needed for various projects. Review collected by and hosted on G2.com. What problems is InterAction+ solving and how is that benefiting you? InterAction allowed our law firm to keep up with the various relationships amongst lawyers and other business professionals involved with our law firm. For example, it allowed me to look up a particular lawyer in the system and see who their professional contacts were. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 10/25/2018 "InterAction CRM" 4/5 What do you like best about InterAction+? Once familiar with the product InterAction is fairly easy to use, especially for opportunity management (which is the bulk of what I use the product for). It is effective for pipeline and sales management and overall CRM. Review collected by and hosted on G2.com. What do you dislike about InterAction+? Like any CRM system, InterAction is only as good as the information that has been entered and updated by the opportunity managers. I have found it a bit less user friendly for contact and activity management, however, I do not regularly use that feature so I need to relearn ever time I use it. Additionally in order to get the most out of the information, you really need to know how to use the reporting tools well. Review collected by and hosted on G2.com. What problems is InterAction+ solving and how is that benefiting you? CRM - sales and pipeline tracking - insights into forecasts. When used correctly, InterAction provides great insights into our pipeline and future sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Enterprise (\> 1000 emp.) 8/24/2016 "Okay business contact manager" 3.5/5 What do you like best about InterAction+? In terms of a database it's relatively easy to use. Review collected by and hosted on G2.com. What do you dislike about InterAction+? I guess the whole concept feels a little bit outdated with the advent of LinkedIn. Admittedly not all contacts use LinkedIn, or are slow to update their work history. However it does seem weird that there is software to manage law firm contacts when, in practice, LinkedIn has most of that information already. Another minor pet peeve, and it might just be my firm's implementation of the software, but I don't understand why the online client seems to be Internet Explorer only. Review collected by and hosted on G2.com. Recommendations to others considering InterAction+: Given the existence of LinkedIn I would suggest someone look at whether InterAction is valuable before starting to use it. Review collected by and hosted on G2.com. What problems is InterAction+ solving and how is that benefiting you? Managing the database of the firm contacts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 10/20/2016 "InterAction" 4/5 What do you like best about InterAction+? Easy to use and customize. Very intuitive interface with several features we use on a consistent basis Review collected by and hosted on G2.com. What do you dislike about InterAction+? Sometimes hard to find specific things. Access rights clunky Review collected by and hosted on G2.com. What problems is InterAction+ solving and how is that benefiting you? Tracking sales pipeline, relationships and projects Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 6/17/2015 "InterAction Review" 4/5 What do you like best about InterAction+? The best feature of InterAction in my opinion, is the ability to customize each profile to a user's specifications. There is amazing customer service and support for the product with Review collected by and hosted on G2.com. What do you dislike about InterAction+? There tend to be a lot of technical glitches that pop up that cannot be explained at times, even by customer service. End users (secretaries) have complained that it does not work well with their processes. Review collected by and hosted on G2.com. What problems is InterAction+ solving and how is that benefiting you? It is a great tool for segmenting the database to send communications to specific lists. It works even better if you have an add-on service from a third party that can track bounces, opt-outs, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 6/18/2015 "Excellent Tool" 4/5 What do you like best about InterAction+? Very powerful tool that provides great insights and performance metrics related to email campaigns. Review collected by and hosted on G2.com. What do you dislike about InterAction+? The rigidity and complexity of the various levels of permissions. Helpful to be highly personalized to each user/admin, but a pain to establish initially. Review collected by and hosted on G2.com. What problems is InterAction+ solving and how is that benefiting you? Tracking RSVPs, event attendance and efficay of email addresses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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