--- title: Interact Reviews meta\_title: 'Interact Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 71 reviews by the users' company size, role or industry to find out how Interact works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 71 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration ---

# Interact Reviews & Product Details

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Interact is the AI-native employee experience platform trusted by more than 1,500 enterprise organizations and over 4 million users worldwide. Built on 15+ years of intranet expertise, Interact unifies your intranet, internal communications and HR tools in one employee experience platform, giving every employee the right information for their role, whether they work at a desk, in the field or on the frontline. For internal communications teams, Interact ​delivers messaging that really works. Plan campaigns in an editorial calendar, then publish once and deliver everywhere: intranet, email, mobile app, Microsoft Teams, Slack, SMS and digital signage. Auto-translation into 100+ languages reaches global, multilingual and deskless workforces, and analytics go beyond page views to prove reach, engagement and business impact. For HR and People teams, Interact unlock the self-service that empowers high performance. Automate onboarding with pre-start homepages and checklists, drive policy compliance with mandatory reads and acknowledgment dashboards, and surface benefits, handbooks and answers through AI-powered search: customers have taken open-enrollment completion from 79% to 100% and cut HR enquiries by 35% in ten weeks. For finance and executive leadership, Interact consolidates fragmented, overlapping tools into a single platform and provides a measurable return. Model productivity gains, faster onboarding and improved retention across both desk-based and frontline workers, and connect employee engagement directly to business outcomes, so budget owners can see the value. Interact is enterprise-ready by design: ISO 27001 and SOC 2 Type II certified, GDPR compliant, with AES-256 encryption, SAML single sign-on, granular permissions, approval workflows and data residency across the US, EU, Canada and Australia. Interact integrates with 100+ enterprise tools, including Microsoft 365, SharePoint, Teams, Google Workspace, Workday, UKG, ServiceNow, Zendesk and Slack, with an open API for custom workflows. Interact is AI-native, not a bolted-on AI extension, with integrated AI accelerating content creation, personalizing delivery by role and location, answering employee questions with cited sources, detecting and surfacing recognition, tracking sentiment and translating in real time. Agent Builder lets teams create custom automations without developers. Trusted by global enterprises including Levi Strauss & Co., Domino's, New York Life, Piedmont Healthcare and Teva, Interact turns everyday moments, from onboarding to recognition, into connected experiences that drive retention and performance. Stop tolerating irrelevant content, broken search and disconnected apps. Give every employee one place that works.

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Product Website
Interact
Seller
[Interact](https://www.g2.com/sellers/interact-2026-06-29)
Discussions
[Interact Community](https://www.g2.com/products/interact/discuss)
Languages Supported

Afrikaans, Arabic, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Haitian, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Malagasy, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Tamil, Telugu, Thai, Turkmen, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional), Fijian, Maltese, Samoan

Solution Type

All-in-One

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/interact/pricing)

## Interact Integrations
(35)

What do users say about integrations?

Verified by Interact

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 ![Tora S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tora S.")
TS

Tora S.

Exec Admin Asst

Mid-Market (51-1000 emp.)

7/22/2026

"Outstanding Support from Interact"

5/5

What do you like best about Interact?

There's an entire team that is always available. Alisa is the total BOMB. From the very beginning, she's been thorough, eager to assist, and has uplifting suggestions to help this thing grow. And she's always so incredibly nice and pleasant to "Interact" with!!! Review collected by and hosted on G2.com.

What do you dislike about Interact?

ummmmm... can't think of anything at the present -- your team hasn't dropped the ball at all Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

We are new at having an intranet, and just didn't have a clue. Your team had patience and kept professional composure during the entire process. It's benefitting me because the progressions are much easier--I'm learning more, coming up with better ideas. Alisa will take a crazy idea I have,, and turn it around into a more productive concept. THAT is excellence Review collected by and hosted on G2.com.

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Response from Greg Stortz of Interact

[Editedit](https://www.g2.com/survey_responses/interact-review-13147215/official_response/edit)

Tora, this made our day, honestly. Alisa is going to be thrilled to read this, and she absolutely deserves it, I'll make sure it gets passed along. What you described, taking a rough idea and helping shape it into something workable, that's exactly the kind of partnership we want every new intranet team to have, especially when you're building this from scratch with no prior playbook.

Being new to having an employee experience platform can feel like a lot at first, so hearing that the process felt patient and steady instead of overwhelming is genuinely the outcome we're going for. Congrats on getting this up and running, and thank you for such a fun one to read.

Current UserValidated ReviewerSource: Seller invite

JG

Jordan G.

Hatch Coordinator - Member Experience

Enterprise (\> 1000 emp.)

7/28/2026

"Seamless Integration with Stellar Support"

5/5

What do you like best about Interact?

I love that Interact integrates with MS teams, which is perfect for us because it allows our staff to access the platform easily. I also like the good admin platform provided by Interact, as it allows us to manage submissions easily. The ongoing technical support from the S6 team is invaluable and really helps whenever we encounter issues or need support. I found the initial setup of Interact to be very easy, and the valuable meetings and collaboration with the S6 team helped us design and set up our program effectively. Review collected by and hosted on G2.com.

What do you dislike about Interact?

Staff engagement data not being self-service is a bit of a hassle. Needing an S6 staff member to export and send us our monthly engagement data isn't ideal. I'd far prefer to have this data via API like all other data we can access. Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

I use Interact for staff submissions about customer or employee experience issues and opportunities. It's integrated with MS Teams for access, offers an easy admin platform for managing submissions, and provides invaluable ongoing support when issues arise. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

KN

Kelli N.

Director, Internal Communications

Enterprise (\> 1000 emp.)

3/27/2026

"Flexible, Personalized Intranet Platform Backed by a True Partnership"

5/5

What do you like best about Interact?

Interact offers an easy-to-use, plug-and-play omnichannel platform that is so much more than just an intranet solution. With features that integrate desktop and mobile experiences, email newsletters and digital signage, and the ability to target communications to our unique audiences, it is the single most important platform for our employee communications. What I like best about the platform is its flexibility and AI-forward product development combined with a strong partnership approach. It gives us the tools to design an intranet experience that truly reflects our organization's needs, especially around personalization, mobile access and scalable governance, while also providing responsive support and guidance as we evolve our digital workplace strategy. The Interact team functions as a true partner, listening to our goals and helping us think strategically about how the intranet can drive engagement and efficiency over time. They are fully engaged and genuinely invested in helping us get the most value out of the platform. Review collected by and hosted on G2.com.

What do you dislike about Interact?

The flexibility of Interact's platform can sometimes come with added complexity. Certain features and configurations require more upfront planning, training and hands‑on support, which can slow momentum, especially for teams that are newer to intranet governance or content management or organizations with complex team structures. Continued simplification and clearer enablement for non‑technical users would be helpful. Implementation depends on tight coordination across strategy, design, training and technical workstreams, which can be challenging to manage alongside internal priorities. Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

Interact is helping us solve the challenge of fragmented internal communication and access to information across a large, diverse workforce. As a large, geographically dispersed healthcare organization, content, tools and updates were spread across multiple systems, making it difficult for employees, especially clinicians and deskless team members, to find what they need quickly. Interact provides a centralized, cloud‑based intranet that brings together news, resources, applications and communications in a single, secure platform, with both desktop and mobile access.

By enabling personalization, audience targeting, and role‑based access, Interact allows Piedmont to deliver more relevant content to different user groups while maintaining strong governance and consistency, reducing noise, improving usability and helping ensure critical information reaches the right people at the right time. The platform also supports integrations with existing tools, such as Microsoft Office 365, reducing friction and helping employees move more seamlessly between systems they already rely on.

Interact supports our long‑term growth and engagement goals by offering scalable features, including agentic AI search, generative AI content creation, mobile app deployment and omnichannel content publication. Additionally, Interact's advanced analytics provides better insight into content performance and user behavior, expanding reach to frontline staff who may require unique strategies to boost engagement. Review collected by and hosted on G2.com.

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Response from Greg Stortz of Interact

[Editedit](https://www.g2.com/survey_responses/interact-review-12554605/official_response/edit)

Kelli, thank you for this, especially for laying out the healthcare context so clearly. Getting critical information to clinicians and deskless staff quickly is a genuinely hard problem, and hearing that Interact is helping close that gap across a workforce as large and dispersed as Piedmont's is exactly the kind of outcome we build toward. The fact that you're using the platform's full range, personalization, audience targeting, role-based access, mobile, digital signage, alongside the Office 365 integration, tells us the flexibility is landing the way we intend it to.

On the complexity point, that's a fair trade-off to name, and honestly a deliberate one. We'd rather not force every organization into one cookie-cutter way of doing things, since your team's needs and a 500-person company's needs aren't the same. That said, we've been working on making the onboarding experience more flexible too, giving newer or less technical teams the option to have more done for them upfront, while still leaving room for teams who want to build and innovate on their own terms. Simplifying enablement further for non-technical users is something we keep pushing on, and I'll flag your specific experience to the team.

Really appreciate you taking the time to write this, and glad the partnership feels like one.

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Mark A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark A.")
MA

Mark A.

Intranet Manager

Enterprise (\> 1000 emp.)

8/10/2026

"Excellent Customer Service with a Personal Touch"

4.5/5

What do you like best about Interact?

Customer service is excellent. The personal touch of a very attentive and helpful CSM and their support team are helpful and quick. Review collected by and hosted on G2.com.

What do you dislike about Interact?

Analytics are difficult to work with, requires a lot of work to get data that I've found much easier in other intranet products. Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

Our Interact intranet helps my company to share the latest news, updates, knowledge and tools, through an easy-to-use CMS. Workday is sync'd to Interact meaning our people data enables content targeting to the right audiences. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

 ![Fenia A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fenia A.")
FA

Fenia A.

Communications Specialist

Mid-Market (51-1000 emp.)

3/13/2026

"Centralized, Flexible Hub for Organization-Wide Communications"

4.5/5

What do you like best about Interact?

Interact provides a centralized and structured platform for sharing information across the organization. It allows us to publish communications, resources, and updates in one place so employees can easily find what they need. The platform also offers flexibility in how content is organized and presented, which helps support different types of internal communications. Review collected by and hosted on G2.com.

What do you dislike about Interact?

Some aspects of content management and page editing can feel less intuitive than expected, particularly when maintaining pages with multiple sections or expanding elements. This can make updates more time-consuming and sometimes harder to manage from an administrative perspective. Simplifying page maintenance and improving navigation within complex pages would help improve the overall user experience. Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

Interact helps solve the challenge of centralizing internal communications and resources in one accessible place. Instead of information being scattered across emails, shared drives, or multiple platforms, employees can find updates, policies, tools, and organizational information directly on the intranet.

From a communications perspective, this allows us to share information in a more structured and consistent way, ensuring employees have access to the latest updates and resources when they need them. It also supports transparency and alignment across the organization by making key information visible and easy to access. Review collected by and hosted on G2.com.

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Response from Greg Stortz of Interact

[Editedit](https://www.g2.com/survey_responses/interact-review-12478461/official_response/edit)

Fenia, this is a great summary of the actual value here: replacing scattered emails and shared drives with one structured, findable place for updates, policies, and resources. That's the core problem we want Interact solving, so it's good to hear it's playing out that way for your organization.

The flexibility point matters too. Different types of internal comms genuinely need different structures, and it's great that's coming through rather than everything getting forced into one template.

On page editing for more complex, multi-section pages, that's fair, and it's the kind of admin-side friction that adds up over time even when the end result looks fine to employees. The good news is the block editor has actually seen a lot of updates and quality-of-life improvements recently that should help with exactly this kind of challenge, so some of what you're describing may already feel different if you haven't been in there lately.

I'd genuinely love to hear more about your specific experience with maintaining those complex pages, if you're up for it, your Customer Success Manager would be a great person to continue that conversation with.

Thanks for such a clear, thoughtful review, Fenia.

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources")
AH

Verified User in Human Resources

Mid-Market (51-1000 emp.)

7/15/2026

"Great Team, Responsive Support, and Easy-to-Use Resources"

4.5/5

What do you like best about Interact?

The team is truly great. They’re always quick to respond and very helpful whenever I have questions. The resources they provide are also very good and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Interact?

I think the UX could be better, especially around the admin features and the page-creation experience. With the rise of AI, I feel like these tasks should be easier and more intuitive, but I still run into a lot of small kinks that slow things down. Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

We needed an intranet to serve as our single source of truth, and it’s solved that problem for us. At the time, we didn’t have one central place where everyone could rely on the same information. Review collected by and hosted on G2.com.

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Response from Greg Stortz of Interact

[Editedit](https://www.g2.com/survey_responses/interact-review-13113198/official_response/edit)

Really glad the team's responsiveness has come through, quick answers and helpful support sound simple but they make a real difference day to day.

Good to hear Interact's solved the actual problem you needed it to: having one place everyone can trust as the source of truth, instead of information scattered with no clear home. That's the core job, so it's good that it's landing.

On the admin and page-creation UX, that's a fair expectation to have, especially now. Small kinks that slow down everyday tasks add up, and you're right that AI should be making this kind of workflow feel smoother rather than adding friction. Good timing to bring that up! Keep an eye on your inbox and the Interact Community for the next while; there's something BIG coming this summer that will change the way you work with the platform.

Thanks for the honest feedback.

Current UserValidated ReviewerSource: Seller invite

CM

Chelsea M.

Enterprise (\> 1000 emp.)

3/27/2026

"Exceptional Service and Innovative Features"

5/5

What do you like best about Interact?

I've been working with Interact for six plus years and it's been a tremendous partnership. I often say that Interact is one of the best partners we have. The platform offers a level of service that truly stands out, unlike any other partnerships we have. Interact's constant willingness to innovate is impressive. They always provide a helping hand, listening to their customers and rolling out products and features that improve the overall user experience. I like the AI capabilities, especially the search feature, where you don't have to dig into a document to find answers as it's right there front and center. It's largely about the end user experience, saving time and energy by providing exactly what is needed through the search bar, which has helped build a lot of trust within the platform. The transition to Interact was wonderful, taking about twelve weeks to build, and the process was seamless for us. Also, the initial setup was incredibly easy; the hardest part was content migration. Review collected by and hosted on G2.com.

What do you dislike about Interact?

I think that the content management pieces is where we certainly need to have some continued improvement, and I know it's on the horizon. I also think that the analytics are so robust that sometimes it's difficult to find exactly what I'm looking for. Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

Interact solves the problem of reaching every employee, even those without email. It integrates with HRIS, allowing us to connect with the entire team. The search feature saves time by surfacing needed answers instantly, enhancing trust and easing content management. Review collected by and hosted on G2.com.

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Response from Greg Stortz of Interact

[Editedit](https://www.g2.com/survey_responses/interact-review-12554449/official_response/edit)

Chelsea, six plus years is a real relationship at this point, and hearing you call it one of the best partnerships you have means a lot. I'll make sure that gets passed along to the team who works with your account.

The search feature is one we're genuinely proud of, so it's great to hear it's actually delivering on the promise: getting people the answer directly instead of making them dig through documents. That's exactly the trust-building effect we're aiming for, especially for a workforce as large as yours where reaching everyone (including deskless employees without email) is its own challenge.

On content management, that's a fair call and something our product team is actively working on. And on analytics, good timing: we have updates coming this summer that get at exactly what you're describing, making it clearer whether something like an article or campaign actually worked, so both admins and end users can get what they need faster and spend less time digging and more time on the actual work.

Thanks for six years of pushing us to get better, Chelsea.

Validated ReviewerSource: G2 invite on behalf of seller

AT

Adam T.

Enterprise (\> 1000 emp.)

3/17/2026

"Seamless Intranet and Email Integration with Exceptional Support"

4.5/5

What do you like best about Interact?

I love how Interact serves as our primary employee intranet and email platform, making it easy to house and disseminate important company news, information, and resources. The platform's environment is simple and manageable while offering a bevy of great features with numerous widgets and applications, providing a multi-faceted experience tailored to individual needs. I appreciate that Interact streamlines what used to happen across several platforms into a single technology, improving our performance of certain functions. I also enjoy the exceptional support from the team behind Interact; they have been positive and understanding from sales through to implementation and support, helping us bring our vision to life. The team provides strategic insight and operational support, ensuring we're maximizing the platform's potential. Review collected by and hosted on G2.com.

What do you dislike about Interact?

There are little things I'd like to see improved, but nothing is a deal breaker. There are remnants of old versions of the platform in homepage management, the email tool could use some enhancement (fully acknowledging it's relatively new still), and there are annoyances in some of the default settings. When creating new navigation and site structure, the default settings for permissioning is very restrictive. If you forget to update these, your users will not actually be able to experience the platform as intended. Regarding email, there are issues with wrapping text around photos, not being able to adjust line spacing, no preset photo cropping parameters and a lack of poll/engagement functionality. Many of these are standard features in other email platforms, but again, this is a new area for Interact, and I expect enhancements in the future. Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

Using Interact has improved our ability to house and disseminate company news and engage team members. It streamlines processes into a single technology, enhancing functionality and providing strategic insight and support, making it a valuable switch from SharePoint and Staffbase. Review collected by and hosted on G2.com.

Show More

Response from Greg Stortz of Interact

[Editedit](https://www.g2.com/survey_responses/interact-review-12497643/official_response/edit)

Adam, this is exactly the kind of detailed, thought-through review that's genuinely useful to read. Thanks for taking the time.

Really glad Interact is working as that single home for news, resources, and email in one place, and that the support experience has held up consistently from sales through to ongoing implementation. That continuity is something we care about a lot, so good to hear it's coming through.

On the feedback: the default permissioning being restrictive is intentional, it's meant to protect you from launching something before it's ready, but you're right that it's easy to forget to loosen it up afterward and end up with users missing out. That's a fair thing for us to get better about. On email, you've clearly put your finger on real gaps. Since you wrote this review we've actually shipped some improvements to the newsletter tool, and it's an area we're continuing to actively grow, so a lot of what you called out (photo handling, line spacing, poll and engagement functionality) is exactly the kind of thing shaping what comes next.

Appreciate you laying all this out so clearly, Adam. Your Customer Success Manager would be a great person to loop in on the permissioning defaults and to walk you through what's changed on email since you wrote this.

Validated ReviewerSource: Organic

 ![Denise J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise J.")
DJ

Denise J.

Executive Assistant

Mid-Market (51-1000 emp.)

7/23/2026

"Outstanding Intranet Launch Support and Follow-Through"

4.5/5

What do you like best about Interact?

The support they provide during and after you launch your Intranet. Review collected by and hosted on G2.com.

What do you dislike about Interact?

Nothing to really dislike as its new to us. We are looking for more features to come out that will allow more graphics so we do not have to connect with 3rd party Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

They have solved all my mini problems especially when we launch and had some that had trouble getting in - they stepped in quickly Review collected by and hosted on G2.com.

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Response from Greg Stortz of Interact

[Editedit](https://www.g2.com/survey_responses/interact-review-13150164/official_response/edit)

Thank you for this, Denise. Launch is genuinely the phase our team cares most about getting right, so hearing that we stepped in quickly when things got tricky with getting people access means a lot. That's exactly the outcome we're aiming for.

On the graphics side, that's a great callout and not the first time we've heard it. I don't want to overpromise specifics here, but I'll make sure our product team sees this as a vote for expanding what's possible natively so you rely less on third-party tools. If you want to share more detail on what you're currently having to work around, your Customer Success Manager would love to hear it, it helps us prioritize.

Welcome to the Interact community, and thanks for taking the time to write this so early into your platform's journey.

Validated ReviewerSource: Seller invite

 ![Peter A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter A.")
PA

Peter A.

Customer Communications Manager (Safety)

Enterprise (\> 1000 emp.)

3/26/2026

"Intuitive System with Outstanding Support"

5/5

What do you like best about Interact?

I've had a great experience with Interact. Martin Malone, the customer success manager, has been absolutely outstanding in terms of giving us the information we need and having the conversations we need to have to introduce changes and updates to improve the user experience. I find the system to be very intuitive, and I really like that support is on offer when we need help. Review collected by and hosted on G2.com.

What do you dislike about Interact?

I've had a little trouble when raising tickets to get some changes made - but sometimes these things do take a bit of conversation in order to explain what needs to be done. Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

Interact helps us introduce changes and updates for a better user experience, with outstanding support from Martin Malone, our customer success manager. Review collected by and hosted on G2.com.

Show More

Response from Greg Stortz of Interact

[Editedit](https://www.g2.com/survey_responses/interact-review-12548734/official_response/edit)

Peter, this one's gone straight to Martin. Genuinely nice to hear that the conversations around introducing changes and updates have been that smooth, since that back-and-forth is exactly what a good CSM relationship should look like, and it sounds like Martin's nailing it.

Glad the system itself is landing as intuitive too, especially since day-to-day usability is what actually determines whether something like this gets adopted or ignored.

On the ticket process, that's fair, and it tracks: some changes genuinely need a conversation to get the details right rather than a quick form submission. If there's a specific type of request that keeps needing extra back-and-forth, Martin's a good person to flag that with directly so we can see if there's a way to smooth out that particular path.

Thanks for the kind words, Peter, and for calling out Martin by name.

Validated ReviewerSource: G2 invite on behalf of seller

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

10 months

### Average Discount

20%

[
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](https://www.g2.com/products/interact/pricing)

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##### 
##### Interact Features

Information Distribution

News Feed

Notifications

Email

Employee Engagement

Employee Generated Content

Confirmation

Comments

User Experience & Accessibility - Employee Communications

Native Mobile Application

Branded Experience

Audience Management & Creation

Content Distribution - Employee Communications

Newsfeed

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##### Categories on G2

[Digital Signage](https://www.g2.com/categories/digital-signage)[Employee Intranet](https://www.g2.com/categories/employee-intranet)[Employee Communications](https://www.g2.com/categories/employee-communications)

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