--- title: Interact Reviews meta\_title: 'Interact Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 71 reviews by the users' company size, role or industry to find out how Interact works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 71 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration ---

# Interact Reviews & Product Details

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Interact is the AI-native employee experience platform trusted by more than 1,500 enterprise organizations and over 4 million users worldwide. Built on 15+ years of intranet expertise, Interact unifies your intranet, internal communications and HR tools in one employee experience platform, giving every employee the right information for their role, whether they work at a desk, in the field or on the frontline. For internal communications teams, Interact ​delivers messaging that really works. Plan campaigns in an editorial calendar, then publish once and deliver everywhere: intranet, email, mobile app, Microsoft Teams, Slack, SMS and digital signage. Auto-translation into 100+ languages reaches global, multilingual and deskless workforces, and analytics go beyond page views to prove reach, engagement and business impact. For HR and People teams, Interact unlock the self-service that empowers high performance. Automate onboarding with pre-start homepages and checklists, drive policy compliance with mandatory reads and acknowledgment dashboards, and surface benefits, handbooks and answers through AI-powered search: customers have taken open-enrollment completion from 79% to 100% and cut HR enquiries by 35% in ten weeks. For finance and executive leadership, Interact consolidates fragmented, overlapping tools into a single platform and provides a measurable return. Model productivity gains, faster onboarding and improved retention across both desk-based and frontline workers, and connect employee engagement directly to business outcomes, so budget owners can see the value. Interact is enterprise-ready by design: ISO 27001 and SOC 2 Type II certified, GDPR compliant, with AES-256 encryption, SAML single sign-on, granular permissions, approval workflows and data residency across the US, EU, Canada and Australia. Interact integrates with 100+ enterprise tools, including Microsoft 365, SharePoint, Teams, Google Workspace, Workday, UKG, ServiceNow, Zendesk and Slack, with an open API for custom workflows. Interact is AI-native, not a bolted-on AI extension, with integrated AI accelerating content creation, personalizing delivery by role and location, answering employee questions with cited sources, detecting and surfacing recognition, tracking sentiment and translating in real time. Agent Builder lets teams create custom automations without developers. Trusted by global enterprises including Levi Strauss & Co., Domino's, New York Life, Piedmont Healthcare and Teva, Interact turns everyday moments, from onboarding to recognition, into connected experiences that drive retention and performance. Stop tolerating irrelevant content, broken search and disconnected apps. Give every employee one place that works.

* * *

Product Website
Interact
Seller
[Interact](https://www.g2.com/sellers/interact-2026-06-29)
Discussions
[Interact Community](https://www.g2.com/products/interact/discuss)
Languages Supported

Afrikaans, Arabic, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Haitian, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Malagasy, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Tamil, Telugu, Thai, Turkmen, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional), Fijian, Maltese, Samoan

Solution Type

All-in-One

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

5 months

[
View More Pricing Information
](https://www.g2.com/products/interact/pricing)

## Interact Integrations
(35)

What do users say about integrations?

Verified by Interact

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 ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning")
AA

Verified User in Architecture & Planning

Mid-Market (51-1000 emp.)

3/16/2026

"Overall robust resource for central source of information, but clunky basic communication tools"

3/5

What do you like best about Interact?

Great customer service. The monthly calls with the customer success manager—and having someone I can email in general—have been really beneficial for asking questions and learning how to use the tool in the best way for our specific needs. I also appreciate the transparency in their roadmap when it comes to upcoming features. Overall, it’s able to hold a robust amount of information and the feed feature has been very beneficial for increasing employee engagement. Review collected by and hosted on G2.com.

What do you dislike about Interact?

A lot of their basic communication tools are clunky.

1. Block editor pages have content blocks that always populate at the bottom of the page so you have to scroll up and down to move content.

2. You can't send emails with multimedia

3. You can't customize email notifications

4. Calendar invites can only be sent to limited audiences.

5. The analytics are unable to do year over year comparisons as you can only get data from the last 12 months.

6. If someone is tagged on a page, they are notified every time an edit/update is made.

7. If you send a notification to multiple communities with overlapping members, those members will get several of the same notification.

8. Forums default to the oldest post at the top (not the newest) and you can't change that default

9. If you receive an award, the email notification sends you the person's profile who gave it to you. It doesn't send you to the reward.

10. "Best Bets" don't work if the page has more than 176 attachments

11. Graphs developed in the Pulse Survey data can only have a certain number of categories so you can't view all your data on one graph at one time. You have to create multiple graphs.

12. Teams integration - you can only view the chat from Interact. You can't like, comment, reply or anything so you still have to open your teams to communicate.

13. If someone submits a form with an attachment, the email notification doesn't have the attachment. You have to go into the forms manager and get it. Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

Interact provides a central source of information for our company’s technical work-related content, and it also creates a space where our company culture can stay connected across more than a dozen offices nationwide. Review collected by and hosted on G2.com.

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Response from Greg Stortz of Interact

[Editedit](https://www.g2.com/survey_responses/interact-review-12489735/official_response/edit)

Thanks for this, genuinely. Thirteen specific, well-documented issues take real effort to write up, and it turns out a handful of these are actually already possible, just not obvious.

On the block editor, clicking a block will send it to the bottom, but if you drag it from the drawer instead, you can drop it exactly where you want it on the page, worth trying next time. Email also supports images and video (video behavior can vary a bit by client), calendar invites can go out to anyone in your org, and forums let you switch the default sort order (latest, oldest, by responses, or by likes) instead of sticking with oldest-first. Email notifications can be customized too, your CSM can walk you through that setup.

On the real gaps: the tag notification firing on every single edit shouldn't be happening and we're actively looking into it, and duplicate notifications across overlapping communities is good feedback we've noted. The award notification not linking directly to the reward itself is fair, we see that one. Forms holding attachments in the forms manager rather than the email itself is a deliberate choice to keep inboxes clean, but point taken that it's an extra step.

For analytics, the home dashboard defaults to a rolling year, but other reports let you look back further. Pulse survey graphs down to a real tradeoff between showing more data and keeping it readable, something we're continuing to work through.

The 176-attachment threshold is worth a proper look with your CSM, and I've made sure they have your full list. Really appreciate the thoroughness here.

Validated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

4/22/2019

"Powerful and Stable, But Not a Complete Product"

3/5

What do you like best about Interact?

The onboarding process was terrific - very thorough and comprehensive. Made us think through some things we otherwise may not have. The training was virtual, but quite helpful. The product is generally user-friendly and enjoyable to navigate. Support is responsive and pleasant, even when unhelpful (see "dislike" section). Changes to layout of homepages is easy - could be done by someone with no HTML experience. The people are very nice. Review collected by and hosted on G2.com.

What do you dislike about Interact?

The calendar function is terrible: there is no support for recurring events and sometimes, events disappear. Once when daylight saving time hit, every event was off by one hour. I found out later there was "a script that could be run to correct this," but had already taken the time to manually update each event.

Support is responsive and as helpful as they can be, but a bit too often, the answer is, "I'm sorry but that isn't possible."

Daily email digest function is VERY limited and lacks customization options.

No ability to set pages to \*not\* expire (other than setting the expire date to the year 2099).

There is a customer portal/site where customers can submit ideas and suggest features. Some very popular suggestions have been acknowledged, but remain unimplemented 4-5 years later.

Customization of stylesheet and Review collected by and hosted on G2.com.

Recommendations to others considering Interact:

Be sure to evaluate all your options... Review collected by and hosted on G2.com.

What problems is Interact solving and how is that benefiting you?

Employee Communication. After a lot of work customizing and hacking together, the resulting site looks much nicer than our previous intranet. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

5 months

### Return on Investment

10 months

### Average Discount

20%

[
View More Pricing Information
](https://www.g2.com/products/interact/pricing)

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##### 
##### Interact Features

Information Distribution

News Feed

Notifications

Email

Employee Engagement

Employee Generated Content

Confirmation

Comments

User Experience & Accessibility - Employee Communications

Native Mobile Application

Branded Experience

Audience Management & Creation

Content Distribution - Employee Communications

Newsfeed

[
View More Features
](https://www.g2.com/products/interact/features)

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##### Categories on G2

[Digital Signage](https://www.g2.com/categories/digital-signage)[Employee Intranet](https://www.g2.com/categories/employee-intranet)[Employee Communications](https://www.g2.com/categories/employee-communications)

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