---
title: Intelly Reviews
meta_title: 'Intelly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Intelly works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Intelly Reviews
**Vendor:** Intelly Solutions AB  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)
## About Intelly
Intelly offers a unique dashboard and gamification platform tailored for customer service departments utilizing Genesys Cloud, Salesforce and Zendesk, with future expansion to other platforms. The platform provides intuitive dashboards for data-driven insights, enabling agile decision-making and proactive performance optimization. It promotes friendly competition via challenges to motivate and enhance team performance, ensuring a seamless user experience across devices and platforms. Beyond traditional dashboards, Intelly integrates gamification to engage, challenge, and motivate customer service agents, elevating their performance. The platform's seamless integration allows incorporation of powerful features into existing contact center setups, offering a fresh approach to optimizing customer service performance. Intelly's Surveys Module streamlines the creation and deployment of custom surveys. Effortlessly capture essential feedback after each interaction, ensuring agents promptly receive notifications for timely insights. Tailor surveys to align with your brand's identity, seamlessly integrating this valuable feedback into real-time dashboards.






- [View Intelly pricing details and edition comparison](https://www.g2.com/products/intelly/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-06+17%3A33%3A21+-0500&secure%5Bsession_id%5D=bc1a6e70-4e9b-428d-a2f1-b6f97f331cff&secure%5Btoken%5D=282e51452f32c8dc3c37f38ee81c15e849d823ea52df53aba01b924b01830aa2&format=llm_user)

## Intelly Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

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