# Best Facility Management Software for Small Business

  *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)*

   Products classified in the overall Facility Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Facility Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Facility Management category.

In addition to qualifying for inclusion in the Facility Management Software category, to qualify for inclusion in the Small Business Facility Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.





## Category Overview

**Total Products under this Category:** 238


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,400+ Authentic Reviews
- 238+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



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**Sponsored**

### eWorkOrders CMMS

eWorkOrders CMMS is a powerful, affordable, and web-based Computerized Maintenance Management System (CMMS) that helps organizations streamline work orders, preventive maintenance, and asset management. Designed for maintenance teams of all sizes, eWorkOrders makes it simple to track assets, manage inventory, schedule maintenance, and generate detailed reports—all from any device, anywhere. Key features include: • Work Order Management – create, assign, and track tasks efficiently. • Preventive Maintenance (PMs) – plan and automate maintenance schedules. • Asset & Inventory Management – keep assets and spare parts organized. • Employee & Service Management – manage staff, contractors, and service requests. • Documentation & Meter Tracking – record vital maintenance data and readings. • GIS Tracking & Scheduling – optimize operations across multiple locations. • AI Assistant with Automatic Assignments, PM Recommendations, Work Orders Assist, Reporting & Help Assistant. No software installation or hardware purchase required. Upgrades and technical support are included, so you can be up and running in a single day. Discover why eWorkOrders is consistently one of the highest-rated CMMS solutions. Request a live demo today by calling us at 888-333-4617 and learn how it can reduce downtime, improve compliance, and enhance asset reliability



[Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=336&secure%5Bdisplayable_resource_id%5D=336&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=336&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=11966&secure%5Bresource_id%5D=336&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffacility-management&secure%5Btoken%5D=02815bffb1e9d9ba9b57d09892a05f13ffc25991cd2dff7fc8ba6244f9219a6e&secure%5Burl%5D=https%3A%2F%2Feworkorders.com%2FLandingPages.asp&secure%5Burl_type%5D=product_website)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [MaintainX](https://www.g2.com/products/maintainx/reviews)
  MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion \*Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 1,480

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 9.2/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.8/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.9/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [MaintainX](https://www.g2.com/sellers/maintainx)
- **Company Website:** https://www.getmaintainx.com
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @maintainx (852 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18762446/ (802 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Maintenance Manager, Facilities Manager
  - **Top Industries:** Manufacturing, Facilities Services
  - **Company Size:** 50% Mid-Market, 42% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (611 reviews)
- Customer Support (289 reviews)
- Work Orders (246 reviews)
- Features (225 reviews)
- Intuitive (213 reviews)

**Cons:**

- Missing Features (127 reviews)
- Work Order Issues (90 reviews)
- Limited Features (74 reviews)
- Limited Customization (71 reviews)
- Work Order Management (63 reviews)

  ### 2. [ServiceChannel](https://www.g2.com/products/servicechannel/reviews)
  ServiceChannel is the #1 facilities management system, helping you deliver an outstanding customer experience at every location. Over 600 leading global brands use ServiceChannel daily to conduct business with 70,000+ contractors at 330,000+ locations in 66 countries. Our service provider marketplace helps you source top providers in every market based on proven performance while optimizing for the metrics you care most about, such as speed and cost. By automating the work order process with Managed Services, you can keep your locations in top-notch shape and keep your customers happy.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 124

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.2/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 7.5/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.0/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [ServiceChannel](https://www.g2.com/sellers/servicechannel)
- **Company Website:** https://www.servicechannel.com
- **Year Founded:** 1999
- **HQ Location:** Greenville, SC
- **Twitter:** @ServiceChannel (1,139 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/106481/ (413 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail, Facilities Services
  - **Company Size:** 50% Enterprise, 29% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (29 reviews)
- Efficiency (14 reviews)
- Positive Experience (13 reviews)
- Setup Ease (13 reviews)
- Work Orders (13 reviews)

**Cons:**

- Work Order Issues (8 reviews)
- Poor Interface Design (6 reviews)
- Slow Performance (6 reviews)
- Complexity (4 reviews)
- Poor Customer Support (4 reviews)

  ### 3. [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews)
  SafetyCulture is a mobile-first operations platform that gives you the knowledge, tools, and processes you need to work safely, meet higher standards, and improve every day, offering a better way to work. What started as a digital checklist app has evolved into a platform for conducting inspections, raising and resolving issues, managing assets, and training teams on the go. SafetyCulture also helps teams do more than just tick the boxes for governance, risk, and compliance – it can help set environment, health and safety standards, and raise the bar when it comes to operational excellence. With real-time data capture and actionable insights at your fingertips, you’ll always know what's working and what's not so you can focus on what truly matters – getting better every day. Unlock the potential of your working teams to propel your business forward with SafetyCulture.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 236

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.2/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.4/10 (Category avg: 8.2/10)
- **Service Request Portal:** 7.9/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [SafetyCulture](https://www.g2.com/sellers/safetyculture)
- **Company Website:** https://www.safetyculture.com
- **Year Founded:** 2004
- **HQ Location:** Surry Hills, New South Wales
- **Twitter:** @SafetyCultureHQ (4,864 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2467945/ (846 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Construction, Manufacturing
  - **Company Size:** 45% Mid-Market, 38% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (162 reviews)
- Efficiency Improvement (75 reviews)
- Efficiency (72 reviews)
- Features (66 reviews)
- Customizability (58 reviews)

**Cons:**

- Missing Features (40 reviews)
- Learning Curve (29 reviews)
- Limited Customization (28 reviews)
- Complexity (27 reviews)
- Limitations (25 reviews)

  ### 4. [Limble](https://www.g2.com/products/limble/reviews)
  Limble is a mobile-first CMMS (Computerized Maintenance Management System) that helps teams take control of their maintenance operations, no paperwork, no chaos, no guesswork. From preventive maintenance to spare parts inventory, Limble gives maintenance teams the clarity and control they need to get more done, with less stress. Trusted by over 50,000 maintenance professionals at companies like Nike, Sony, Mitsubishi, General Mills, and Unilever, and recipient of 40+ G2 Winter 2026 awards, like Easiest To Do Business With and Best Usability. Limble helps you: Eliminate 100% of your paper clutter with a fully mobile experience Boost team productivity by 41% with smart task scheduling and prioritization Cut equipment downtime by 37% with preventive and predictive maintenance Reduce spare parts costs by 29% with built-in inventory management Extend asset lifespan by 23% using powerful EAM capabilities Key Features: Work Request Portal Automated Preventive & Predictive Maintenance Interactive SOP Checklists Mobile Work Order Management Asset & Spare Parts Tracking Purchasing & Vendor Management Custom Dashboards & Reports 24/7 Tech Support with a Dedicated Rep


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 674

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 9.3/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 9.1/10 (Category avg: 8.2/10)
- **Service Request Portal:** 9.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Limble](https://www.g2.com/sellers/limble)
- **Company Website:** https://limble.com/
- **Year Founded:** 2015
- **HQ Location:** Lehi, UT
- **Twitter:** @LimbleCMMS (462 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/limble-cmms/ (233 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Maintenance Manager, Maintenance Supervisor
  - **Top Industries:** Manufacturing, Food Production
  - **Company Size:** 56% Mid-Market, 30% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (178 reviews)
- Customer Support (94 reviews)
- Implementation Ease (73 reviews)
- Intuitive (66 reviews)
- Efficiency (57 reviews)

**Cons:**

- Missing Features (25 reviews)
- Feature Limitations (22 reviews)
- Limited Customization (21 reviews)
- Learning Curve (20 reviews)
- Data Management Issues (19 reviews)

  ### 5. [Coast](https://www.g2.com/products/one-six-nine-coast/reviews)
  Coast is a leading maintenance and asset management software, designed to help the deskless workforce succeed. Our all-in-one, adaptable software makes it easy for companies to set up maintenance management their way. It combines asset management, work order and preventive maintenance tools that enable users to track maintenance operations and communicate about work orders — all from an app on their mobile device. Coast can help maintenance teams: - Create, assign, track and complete work orders - Easily retrieve asset information using QR codes - Schedule preventive maintenance with due-date notifications - Automate parts inventory updates - Get real-time insight into equipment performance for informed decision-making - Streamline inspections with stored checklists and procedural documents - Track multiple locations Over 10,000 teams use Coast to get work done, including brands like McDonald’s, Tim Hortons, Planet Fitness and more.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 262

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 9.5/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 9.2/10 (Category avg: 8.2/10)
- **Service Request Portal:** 9.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [ONE SIX NINE](https://www.g2.com/sellers/one-six-nine)
- **Company Website:** https://coastapp.com/
- **Year Founded:** 2020
- **HQ Location:** N/A
- **Twitter:** @CoastAppHQ (47 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/coast-app/ (44 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Operations Manager, Chief Operating Officer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 59% Mid-Market, 38% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (156 reviews)
- Intuitive (105 reviews)
- Real-time Monitoring (94 reviews)
- Efficiency (93 reviews)
- Work Orders (91 reviews)

**Cons:**

- Missing Features (75 reviews)
- Limited Features (72 reviews)
- Poor Reporting (69 reviews)
- Integration Issues (50 reviews)
- Improvement Needed (48 reviews)

  ### 6. [UpKeep](https://www.g2.com/products/upkeep/reviews)
  UpKeep is an Asset Operations Management solution that helps maintenance, reliability, and operations teams efficiently manage the day-to-day maintenance life cycle, optimize asset utilization, and gain insights into real-time performance data. Mobile-first and designed for a dispersed workforce, UpKeep gives maintenance teams one place to manage inventory, work orders, and budgets while giving technicians convenient and immediate self-help where they work. Reliability teams use UpKeep for asset performance management to measure and optimize long-term efficiency of their assets over the assets’ lifetime. Operations teams use real-time performance monitoring to understand critical business metrics through remote condition monitoring using sensors and UpKeep’s Edge platform. Over 3,000 leading companies including Rehrig Pacific, Orangetheory, NatGas, and Constellation Brands use UpKeep to bring together disparate data to empower every technician to be their most productive, wherever they are. Founded in 2017, UpKeep is backed by $49M in funding from leading investors including YCombinator, Battery Ventures, Insight Partners, and Emergence Capital. Learn more at upkeep.com


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1,091

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.8/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.3/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [UpKeep](https://www.g2.com/sellers/upkeep)
- **Company Website:** https://www.upkeep.com/
- **Year Founded:** 2014
- **HQ Location:** Los Angeles, CA
- **Twitter:** @OnUpKeep (4,560 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/on-upkeep/ (162 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Maintenance Manager, Facilities Manager
  - **Top Industries:** Facilities Services, Hospitality
  - **Company Size:** 50% Mid-Market, 44% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (101 reviews)
- Work Orders (46 reviews)
- Intuitive (32 reviews)
- Customer Support (31 reviews)
- Efficiency (29 reviews)

**Cons:**

- Work Order Issues (25 reviews)
- Missing Features (17 reviews)
- Slow Performance (13 reviews)
- Software Bugs (12 reviews)
- Learning Curve (11 reviews)

  ### 7. [Corrigo](https://www.g2.com/products/corrigo/reviews)
  The World's Most Intelligent Facilities Run on Corrigo CMMS. As the Facilities Management hub of JLL Technologies, Corrigo is the world's most powerful and proven CMMS solution. Corrigo helps Facility Managers tame the chaos of high-volume, reactive facilities maintenance. Whether it's Work Order Management, Asset Management, or Vendor Management, Corrigo turns enterprise facilities from cost centers into value drivers. Corrigo is deployed across 1.1 million facilities in over 140 countries, Corrigo customers process 18.5M work orders representing $6B in transactional spend, annually. Corrigo also connects facility managers to a private network of more than 60K service professionals across 130+ trades, to get work done. Corrigo's promise to the market is to transition facilities management from reactive maintenance to strategic operations. Corrigo offers: \* Templated best practices catered to individual industries \* Configurable flexibility as you scale \* Mobile-first, analytics-driven decisioning \* Industry-leading 99.98% uptime \* 60+ turnkey integrations creating the ultimate single pane of glass for FM \* Managed Services & Asset Tagging to ensure all data is captured & put to good use Businesses can use Corrigo to manage their commercial facilities with tools including: \* Automation of recurring work order tasks \* Preventive maintenance scheduling \* Two-way mobile communication with both internal and external technicians \* Auto-routing of common tasks based on technician skills \* Best practices for accurate dispatch and assurance work is done in accordance with SLAs \* Invoicing, warranty management, and more. Corrigo is not purely an operational software but also provides business intelligence with analytics to drive critical decisions on work orders, capital asset renewal, vendor spending and performance, preventive maintenance coverage, industry benchmarking, and more. Corrigo uses everyday business data and analyses it to assess where costs can be cut, how schedules can be optimized, and where assets are costing more to maintain and repair than to replace. The dashboards provide real-time and predictive analytics to determine, which business aspects need attention and when to make changes to control expenses. The Corrigo mobile apps (IOS / Android) offer feature parity with the core software to ensure data captured in-office and on-site offers a unified, single source of truth. The app facilitates effective communication between technicians and service providers, and the self-service portals allow users to request, log, and sign off on work orders. Corrigo integrates seamlessly with IWMS, IoT, billing, CRMs, refrigerant tracking, financial and accounting, and business intelligence software, along with a slew of niche, innovative technologies. Corrigo is ideal for those who wish to gain peace of mind through a more strategic, proactive approach to their FM operations. Corrigo thrives on working with companies that have a widely distributed portfolio of assets in industries such as Retail, Restaurant, Grocery & Convenience, Financial Services, Government and Education.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 133

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.4/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 7.8/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.5/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Jones Lang Lasalle, IP](https://www.g2.com/sellers/jones-lang-lasalle-ip)
- **Company Website:** https://www.us.jll.com
- **HQ Location:** Chicago, Illinois, United States
- **Twitter:** @JLLGTASubOffice
- **LinkedIn® Page:** https://www.linkedin.com/company/jll (100,540 employees on LinkedIn®)
- **Ownership:** NYSE: JLL

**Reviewer Demographics:**
  - **Top Industries:** Facilities Services, Restaurants
  - **Company Size:** 43% Mid-Market, 38% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (22 reviews)
- Work Orders (16 reviews)
- Customer Support (11 reviews)
- User-Friendly (11 reviews)
- Data Management (8 reviews)

**Cons:**

- Improvement Needed (10 reviews)
- Slow Performance (7 reviews)
- Customization Difficulties (6 reviews)
- Learning Curve (6 reviews)
- Missing Features (6 reviews)

  ### 8. [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews)
  Maintenance Connection is a Computerized Maintenance Management System (CMMS) that provides a comprehensive solution for maintenance professionals to manage work orders, track assets, schedule maintenance, and record asset history. The software is designed to help organizations streamline their maintenance operations, improve asset performance, and reduce maintenance costs. Maintenance Connection offers features such as preventive maintenance scheduling, inventory management, detailed reporting, and analytics. It can be used across a broad range of industries, including manufacturing, healthcare, facility management, and more. The solution helps ensure equipment reliability and compliance with industry standards. The platform is available as a cloud-based service, providing remote access and real-time data updates, or Maintenance Connection can be deployed on-premises, depending on the needs of the organization. Maintenance Connection is known for its user-friendly interface and ability to seamlessly integrate with other enterprise systems, providing a centralized hub for all maintenance-related activities. The solution's ease of use, scalability, and proven track record are among the reasons why thousands of maintenance and reliability professionals spread over more than 75 countries trust Maintenance Connection. Why Choose Maintenance Connection for your Organization? Cut Costs and Maximize Operational Efficiency. Maintenance Connection makes it simple to replace reactive maintenance practices with proactive processes, helping to reduce costly breakdowns and unplanned downtime. Accelerate Digital Transformation. Maintenance Connection helps your organization to instantly modernize outdated processes and systems with user-friendly features such as smart work order creation and management, inventory management and asset tracking, and simple integration with many leading third-party solutions. Industry-Leading Support and Continued Innovation. Maintenance Connection is available in more than 20 industries and offers cloud or on-premises deployment. The platform can be accessed from any device and each subscription comes with a dedicated account executive, unlimited technical support, and access to updates and improvements as the Accruent team continues to innovate to add new features and integrations. Achieve Flexibility and Mobility. Maintenance Connection allows teams to work from anywhere at any time, including performing key tasks offline like managing work orders, accessing information, and sharing standardized data across all locations. Pair with Other Accruent Solutions for Unmatched Performance. Maintenance Connection easily integrates with Accruent’s other industry-leading products, such as EDMS document management solution Meridian, helping manufacturers boost efficiency and unlock the full potential of their solutions. Consolidate Data and Gain Actionable Insights. Maintenance Connection helps consolidate data from legacy systems and paper records, providing you with real-time visibility over your assets and facilities, and making it easy to improve big-picture processes. Transform maintenance and asset management in your organization with Maintenance Connection.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 71

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 10.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 10.0/10 (Category avg: 8.2/10)


**Seller Details:**

- **Seller:** [Accruent](https://www.g2.com/sellers/accruent)
- **Company Website:** https://www.accruent.com/
- **Year Founded:** 1995
- **HQ Location:** Austin, TX
- **Twitter:** @AccruentLLC (1,302 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/accruent (1,048 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 48% Mid-Market, 38% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Work Order Management (2 reviews)
- Work Orders (2 reviews)
- Asset Management (1 reviews)
- Customer Support (1 reviews)

**Cons:**

- Poor Reporting (2 reviews)
- Complex Customization (1 reviews)
- Expensive (1 reviews)
- Implementation Delays (1 reviews)
- Printing Issues (1 reviews)

  ### 9. [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews)
  Asset Essentials by Brightly Software is a next-generation work and asset management platform designed for smarter, more efficient maintenance and operations. Now a Siemens company, Brightly is the global leader in intelligent asset management solutions. Over 12,000 operations leaders utilize this system to manage more than 49 million assets and 386 million work orders. This user-friendly platform empowers private organizations and public agencies to cut maintenance costs, improve productivity, and make smarter operations decisions. With Asset Essentials, users initiate, assign, and track the progress of existing maintenance work orders, as well as create advanced workflows with preventive maintenance (PM) scheduling to improve long-term asset health. Users set and monitor asset thresholds with predictive maintenance (PdM) utilizing IoT sensors to reduce asset downtime. The free mobile application allows technicians to capture parts transactions or quickly issue work orders during a failed task – even in poor connectivity areas – enabling them to accomplish more in the field or off-site. The solution also allows users to easily track and manage inventory of frequently used parts, streamlining just-in-time maintenance to ensure they have what they need, when they need it. The solution is packed with analytical and reporting and capabilities, with 100+ predefined reports, dashboards, and KPIs, giving users real-time data and analysis at their fingers to make and justify critical operational and budget decisions. Asset Essentials integrates with your software ecosystem through our open APIs, as well as other Brightly products, ensuring a continued 360-view of your operations. At Brightly, we’re proud that our clients call our support “legendary.” We partner with you to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our 24/7 support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. Asset Essentials is a highly configurable platform designed for manufacturing, education (public K-12, higher education, and private and independent schools), government (local, county and state level) and membership organizations (YMCAs and country clubs).


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 238

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.8/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.1/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.7/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Siemens Digital Industries Software](https://www.g2.com/sellers/siemens-digital-industries-software)
- **Year Founded:** 1980
- **HQ Location:** Plano, Texas
- **Twitter:** @siemenssoftware (36,936 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/28423178/ (20,658 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Education Management, Facilities Services
  - **Company Size:** 55% Mid-Market, 24% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (5 reviews)
- Data Tracking (3 reviews)
- Inventory Management (3 reviews)
- Mobile App (3 reviews)
- Navigation Ease (3 reviews)

**Cons:**

- Complex Customization (3 reviews)
- Complexity (2 reviews)
- Complex Setup (2 reviews)
- Difficult Navigation (2 reviews)
- Limited Customization (2 reviews)

  ### 10. [AkitaBox](https://www.g2.com/products/akitabox/reviews)
  Simple. Secure. Seamless. And so much more than a CMMS. AkitaBox software is easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system. No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires. Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad. Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, and reports. See what’s really happening in your buildings - from the boiler room to the boardroom - with data that’s up-to-the-minute accurate. Uncover the insights hiding in your facilities data and leverage them to optimize facility performance, streamline operational efficiency, conduct strategic capital planning, and maintain compliance. We partner with facilities teams in all industries, especially healthcare, higher education, government, and commercial real estate. See what the future of facilities management looks like. We’d love to show you around!


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 198

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.5/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.5/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.6/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [AkitaBox](https://www.g2.com/sellers/akitabox)
- **Company Website:** https://www.akitabox.com/
- **Year Founded:** 2015
- **HQ Location:** Madison, US
- **Twitter:** @AkitaBox (452 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4786346/ (43 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Teacher
  - **Top Industries:** Primary/Secondary Education, Education Management
  - **Company Size:** 59% Mid-Market, 30% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (17 reviews)
- Work Orders (9 reviews)
- Simple (5 reviews)
- Customer Support (4 reviews)
- Solution Comprehensive (4 reviews)

**Cons:**

- Poor Navigation (4 reviews)
- Notification Issues (3 reviews)
- Access Issues (2 reviews)
- Asset Management (2 reviews)
- Refresh Issues (2 reviews)

  ### 11. [Maintenance Care](https://www.g2.com/products/maintenance-care/reviews)
  Maintenance Care is a simply powerful maintenance management software designed to help keep facilities running smoothly. This computerized maintenance management system (CMMS) is accessible through either an online dashboard or mobile app. Maintenance teams can receive instant work order requests, schedule preventive maintenance tasks, track assets and inventory and communicate directly through Maintenance Care’s CMMS to improve efficiency and boost daily productivity.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 98

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.7/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.2/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.4/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Maintenance Care](https://www.g2.com/sellers/maintenance-care)
- **Year Founded:** 2003
- **HQ Location:** Cambridge ON , ON
- **Twitter:** @MaintenanceCare (126 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/maintenance-care/?originalSubdomain=ca (33 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management
  - **Company Size:** 57% Mid-Market, 35% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (13 reviews)
- Maintenance Efficiency (9 reviews)
- Task Management (9 reviews)
- Work Orders (9 reviews)
- Customer Support (6 reviews)

**Cons:**

- Work Order Issues (4 reviews)
- Not User-Friendly (3 reviews)
- Difficult Learning (2 reviews)
- Limited Customization (2 reviews)
- Poor Usability (2 reviews)

  ### 12. [Click Maint CMMS](https://www.g2.com/products/click-maint-cmms/reviews)
  Click Maint CMMS is a Computerized Maintenance Management System (CMMS) solution designed to help users streamline their maintenance operations. This software is tailored for organizations aiming to enhance their maintenance management processes, ensuring that both technical and non-technical users can easily navigate and utilize its features. With an intuitive design and user-friendly interface, Click Maint serves as an accessible choice for businesses of all sizes, facilitating a smooth transition from traditional maintenance practices to a more efficient digital solution that is easy to use, quick to implement, and budget-friendly. The target audience for Click Maint CMMS encompasses maintenance managers, facility managers, and operations teams across a diverse range of industries, including manufacturing, healthcare, hospitality, non-profits, education, senior care facilities, religious institutions, and property management. These users are in search of a reliable tool that simplifies the complexities of maintenance scheduling, work order management, and asset tracking. Click Maint is particularly advantageous for organizations that prioritize a swift implementation process, allowing them to experience the benefits of the software almost immediately. This rapid deployment is crucial for businesses aiming to enhance their operational efficiency while minimizing downtime. Key features of Click Maint CMMS include service requests, work order management, preventive maintenance scheduling, inspections, asset tracking, parts management, and labor and cost tracking. The software enables users to create, assign, and monitor work orders seamlessly, ensuring that maintenance tasks are completed on schedule and within budget. The asset tracking feature empowers organizations to oversee the performance and lifecycle of their equipment, thereby reducing downtime and prolonging asset longevity. Additionally, preventive maintenance scheduling enhances operational efficiency by allowing users to establish routine maintenance tasks, significantly lowering the risk of unexpected equipment failures. Click Maint CMMS sets itself apart in the market through its commitment to affordability and exceptional customer support. The pricing structure is designed to accommodate businesses with varying budgets, ensuring that high-quality maintenance management remains accessible to all. Furthermore, the dedicated customer support team plays a pivotal role in the Click Maint experience, providing assistance from the initial setup phase through ongoing usage. This level of support ensures that users can fully leverage the software's capabilities and achieve a prompt return on investment. In a competitive landscape, Click Maint CMMS stands out as a practical choice for organizations seeking an efficient and cost-effective maintenance management solution. Its user-centric design, rapid implementation process, and robust customer support make it an ideal option for those looking to elevate their maintenance operations without the complexities often associated with traditional systems.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 60

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 9.2/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.3/10 (Category avg: 8.2/10)
- **Service Request Portal:** 9.6/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Click Maint Inc.](https://www.g2.com/sellers/click-maint-inc)
- **Company Website:** https://www.clickmaint.com/
- **Year Founded:** 2023
- **HQ Location:** Headingley, CA
- **Twitter:** @clickmaint (33 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/click-maint-inc/ (15 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Manufacturing
  - **Company Size:** 48% Small-Business, 45% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (31 reviews)
- Simple (12 reviews)
- Customer Support (11 reviews)
- Implementation Ease (11 reviews)
- Intuitive (11 reviews)

**Cons:**

- Missing Features (8 reviews)
- Limited Features (4 reviews)
- App Stability (3 reviews)
- Asset Management (3 reviews)
- Asset Management Issues (2 reviews)

  ### 13. [FacilityOS](https://www.g2.com/products/facilityos/reviews)
  FacilityOS is a global leader in facility, asset and visitor management. The integrated FacilityOS platform is supported by robust reporting, turnkey onboarding, and extensive configurability and empowers organizations to streamline and automate operations to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. FacilityOS is comprised of interoperable modules for visitor management, emergency and evacuation management, contractor compliance management, asset and logistics management, and PIAM and access control. Each FacilityOS module can function independently or in combination to maximize the platform's impact. **Visitor Management** Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and company in compliance has never been easier. **Emergency and Evacuation Management** EmergencyOS improves the efficiency and speed of your evacuations and optimizes emergency management preparedness. Reduce risk, minimize downtime, and avoid costly penalties with digitized emergency alerts, evacuations and reporting. **Contractor Compliance Management** ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. **Asset and Logistics Management** Designed to optimize chain of custody processes, LogisticsOS combines user-friendly functionality with powerful tracking and clear audit trails to help eliminate lost items and improve accountability across your organization. **Physical Identity and Access Management** SecurityOS extends the benefits of Access Control to visitors, contractors and other temporary guests enabling you to securely issue, track and manage physical facility access. Streamline and automate permission provisioning while increasing control and visibility. Powered by proven technology, people and processes, FacilityOS is reimagining how organizations can keep their people and their facilities safe, secure and compliant.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 255

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 7.0/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.1/10 (Category avg: 8.2/10)
- **Service Request Portal:** 6.9/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [FacilityOS](https://www.g2.com/sellers/facilityos)
- **Company Website:** https://www.facilityos.com/
- **Year Founded:** 2014
- **HQ Location:** North York, Ontario
- **LinkedIn® Page:** https://www.linkedin.com/company/ilobby-visitor-management/ (208 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Security Manager
  - **Top Industries:** Manufacturing, Food Production
  - **Company Size:** 63% Mid-Market, 26% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (75 reviews)
- Customer Support (48 reviews)
- Simple (41 reviews)
- Implementation Ease (35 reviews)
- Easy Setup (33 reviews)

**Cons:**

- Limited Functionality (10 reviews)
- Limited Features (9 reviews)
- Expensive (8 reviews)
- Access Issues (6 reviews)
- Connectivity Issues (6 reviews)

  ### 14. [ARC Facilities](https://www.g2.com/products/arc-facilities/reviews)
  Thousands of engineers and technicians walk the floors of millions of square feet of facilities every day, working hard to keep building occupants safe and secure. But the information they need to accomplish their tasks, whether for routine maintenance or emergencies, is never available to them in the field. Instead, it is trapped in blueprints or desktop servers – a problem that has never been solved, until now. Solving this problem would bring significant benefits to Facilities owners and operators and save millions of dollars in operating costs. ARC Facilities makes this happen. ARC Facilities has pioneered an entirely new category of facility management software: Building Plans and Information Management. Designed for mobility and quick access, our mobile-first platform app puts your plan room in your pocket via an easy-to-use mobile app so on-the-go facilities teams can simply click on digital maps, retrieve closeout info, identify shut-off locations and equipment details anywhere, anytime. Visit www.arcfacilities.com to view customer stories, watch product overviews, request a demo and more.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 49

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 7.8/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.2/10 (Category avg: 8.2/10)
- **Service Request Portal:** 7.2/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [ARC Document Solutions](https://www.g2.com/sellers/arc-document-solutions)
- **Company Website:** https://www.arcfacilities.com/
- **Year Founded:** 2017
- **HQ Location:** San Ramon, California
- **LinkedIn® Page:** https://www.linkedin.com/company/318884/ (1,487 employees on LinkedIn®)
- **Ownership:** NYSE:ARC

**Reviewer Demographics:**
  - **Top Industries:** Facilities Services, Hospital & Health Care
  - **Company Size:** 38% Mid-Market, 38% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Mobile App (3 reviews)
- Communication Features (1 reviews)
- Intuitive (1 reviews)
- Organization (1 reviews)

**Cons:**

- Expensive (2 reviews)
- Poor Customer Support (1 reviews)
- Poor Reporting (1 reviews)
- Slow Performance (1 reviews)

  ### 15. [Eptura Asset](https://www.g2.com/products/eptura-asset/reviews)
  Eptura Asset is facilities management software that enables organizations to monitor, maintain, and optimize physical assets and workspace equipment. Designed for use across offices, industrial environments, and specialized real estate, the platform supports asset lifecycle management, compliance tracking, and maintenance operations. Ideal for facilities teams, asset managers, and operations leaders, Eptura Asset consolidates asset and inventory visibility into a centralized dashboard, streamlining workflows and improving decision-making. Users can schedule preventive and reactive maintenance, conduct mobile inspections, and manage work orders, vendor coordination, and inventory—all within a single platform. - Asset lifecycle management: Monitor equipment health, usage, and value across locations to support timely maintenance and upgrades. - Maintenance automation: Automatically generate work orders and inspections to support preventive and corrective actions. - Mobile compliance tools: Capture inspection data on the go and integrate findings directly into maintenance workflows. - Work order coordination: Track parts, vendors, and internal assignments with real-time updates and status visibility. - Analytics and modeling: Leverage 3D models and budget insights to understand asset performance and identify optimization opportunities. Hosted on Microsoft Azure, Eptura Asset ensures enterprise-grade security, reliability, and scalability. The solution helps organizations reduce costs, maintain compliance, and unlock operational excellence by connecting traditionally siloed data, insights, and workflows.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 247

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Maintenance Planning:** 8.3/10 (Category avg: 8.6/10)
- **Reporting & Dashboards:** 8.3/10 (Category avg: 8.2/10)
- **Service Request Portal:** 8.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [Eptura](https://www.g2.com/sellers/eptura)
- **Company Website:** https://eptura.com/
- **Year Founded:** 2002
- **HQ Location:** Atlanta, US
- **Twitter:** @Epturawork (290 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/iofficecorp/ (775 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Maintenance Manager, Maintenance Supervisor
  - **Top Industries:** Hospitality, Facilities Services
  - **Company Size:** 59% Mid-Market, 30% Small-Business


#### Pros & Cons

**Pros:**

- Asset Management (3 reviews)
- Ease of Use (3 reviews)
- Work Orders (3 reviews)
- Work Orders Management (3 reviews)
- Features (2 reviews)

**Cons:**

- Poor Customer Support (3 reviews)
- Asset Management (1 reviews)
- Asset Management Issues (1 reviews)
- Complex Setup (1 reviews)
- Difficult Navigation (1 reviews)



## Parent Category

[Asset Management  Software](https://www.g2.com/categories/asset-management)



## Related Categories

- [CMMS Software](https://www.g2.com/categories/cmms)
- [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam)
- [Asset Tracking Software](https://www.g2.com/categories/asset-tracking)



---

## Buyer Guide

### What You Should Know About Facility Management Software

### What is Facility Management Software?

Facility management software helps companies manage the lifecycle of industrial buildings such as warehouses, distribution centers, manufacturing locations, oil refineries, or processing plants. This type of software provides workflows to identify and monitor all the facilities used by a company. It also assists maintenance teams in defining and implementing inspections and repairs to maintain each location in good condition.

Unlike generic maintenance management software such as computerized maintenance management systems (CMMS) and enterprise asset management (EAM) software, a facility management system focuses exclusively on facilities maintenance. This type of software should not be confused with property management software specific to the real estate industry.

#### What Types of Facility Management Software Exist?

Facility management software can be categorized based on how it's sold, deployed, and used. 

**Standalone or part of EAM**

Many EAM and CMMS software solutions include features for facility management, but there are also systems designed specifically for this.

**Cloud or on-premises**

While most facility management solutions are cloud-based, some legacy systems are hosted on the customer's premises. In some cases, facility management software can be deployed both on-premises and as a software as a service (SaaS) model.

**Agnostic or industry specific**

Most facility management solutions provide features for multiple industries, but some systems focus on only one sector, such as retail, manufacturing, or healthcare.

### What are the Common Features of Facility Management Software?

The following are some core features of facility management software which help companies optimize the use of their facilities:

**Asset management:** As opposed to CMMS and EAM software, which focus on fixed assets, facility management software focuses on building and built structures that a company can use to perform operations. Each building has several systems embedded in its structure, such as ventilation, air conditioning, and electric.

**Work order management:** Facility maintenance requires operations such as inspections and repairs, managed using work orders. Work orders define what type of activity should be performed, how, and by whom. Technicians get orders assigned to them based on their qualifications and availability. Managers schedule and monitor the progress of all orders by a team, location, or employee.

**Cost and spend tracking:** Facility management software helps users track maintenance costs such as the time spent by technicians on various operations and the cost of the spare parts and consumables required to maintain facilities. A few examples are industrial lighting equipment or construction materials needed to repair buildings.

**Procurement and vendor management** : Facility managers work with suppliers of parts and accessories and sometimes outsource some maintenance operations to other companies. It is therefore critical for them to find reliable and affordable vendors that provide high-quality products and services.

**Analytics** : Metrics and analytics help facility managers monitor the efficiency of the maintenance activities and track their costs. Facility management software can also use data captured by sensors and meters across multiple locations.

### What are the Benefits of Facility Management Software?

Using software to manage facilities has multiple benefits, the most important being:

**Maintenance costs reduction:** Using a software to plan maintenance operations can improve resource allocation and employee productivity, translating into cost reductions. Some cost savings include reduced response time for service requests and increased facility uptime.

**Improve operations:** Maintaining facilities can be a daunting task, especially when companies own multiple locations scattered around the country or even the globe. Functionality like inventory management and maintenance scheduling makes it easier for facility managers to plan and manage operations.

**Optimize facility performance:** Facility management software can reduce downtime and disruptions in facilities, which leads to better performance and increased productivity. For instance, a warehouse that cannot be used at full capacity harms the ability of the company to ship and receive products quickly.

### Who Uses Facility Management Software?

**Facilities managers:** Fixed assets managers rely on facility management data to identify potential issues and proactively schedule maintenance. Managers use this type of software to create and implement a maintenance program, which defines maintenance schedules and work order processes.

**Technicians** : The maintenance team members perform operations such as inspections and repairs to prevent or fix issues related to facilities. A few examples are replacing HVAC components or consolidating the structure of the building.

**Capital project managers:** Investing in new facilities can be very costly, and companies need to make sure that they maximize their investment. Since building a facility is a capital project, the project managers need to ensure that the building is used at optimal capacity.

### What are the Alternatives to Facility Management Software?

Alternatives to facility management software can replace this type of software, either partially or completely:

[CMMS](https://www.g2.com/categories/cmms): While CMMS focuses mainly on fixed assets such as industrial equipment, this type of software often includes features for facility management. CMMS usually focuses on small and medium companies that need to manage fewer facilities with a low level of complexity. For instance, a small warehouse is much easier to maintain than a distribution center, and CMMS can be a good option for the former but not for the latter.

[Enterprise asset management (EAM) software](https://www.g2.com/categories/enterprise-asset-management-eam): EAM provides advanced features for asset and facility management, which are geared towards complex industries such as oil and gas, mining, chemicals, and pharmaceuticals.

#### Software Related to Facility Management Software

Related solutions that can be used together with facility management software include:

[Asset tracking software](https://www.g2.com/categories/asset-tracking) **:** Asset tracking refers to small tools used to maintain facilities, such as mobile devices, or cleaning and disinfecting equipment. Companies operating multiple facilities may use hundreds of tools for maintenance, which is why it's crucial to integrate with asset tracking software.

[Asset performance management software](https://www.g2.com/categories/asset-performance-management) **:** This software helps companies optimize the use of any type of asset, from equipment and heavy machinery to industrial facilities and warehouses. While facility management software includes analytics to track performance, asset performance management software uses machine learning to provide advanced insights and forecasting.

[Retail space planning software](https://www.g2.com/categories/retail-space-planning): Retail space management, also known as planogram software, helps retailers optimize physical stores and their components, such as shelves and racks. Since facility management does not always include planogram features, retailers may need to use retail space planning solutions.

[IWMS](https://www.g2.com/categories/iwms): Integrated workplace management systems (IWMS) streamline and automate maintenance activities for office spaces. Since facilities usually include offices for administrative personnel, IWMS and facility management software need to be used together.

### Challenges with Facility Management Software

Software solutions can come with their own set of challenges. 

**Old technology:** The efficiency of facility management software can be hammered by old technology used by buyers. For instance, the lack of intelligent sensors makes it impossible to identify issues such as tailgating. Also, legacy enterprise software isn't always user friendly and does not provide real-time data.

**Integration:** Facility management software needs to integrate with multiple types of software, such as accounting, ERP systems, field service management, or CMMS and EAM software.

### Which Companies Should Buy Facility Management Software?

Any company that owns or manages facilities can benefit from using this type of software, but facility management software is mostly beneficial to the following types of companies:

**Manufacturers:** Most manufacturers have at least one production location, which usually includes a warehouse used to store raw materials and finished products.

**Retailers:** Retail companies need to manage two major types of facilities—stores and warehouses. While stores usually have a warehouse, retailers can have facilities scattered across multiple locations in multiple countries.

**Logistics companies:** Since warehousing is a critical part of supply chain management, logistics companies need to ensure that all their locations are optimized to help with the storage, shipping, and receiving of goods.

**Service providers** : Many companies that own facilities opt to outsource maintenance to specialized service providers. These services companies use facility management software to maintain locations on behalf of their customers.

### How to Buy Facility Management Software

#### Requirements Gathering (RFI/RFP) for Facility Management Software

A good requirements list should include all the functionality needed by the buyer to manage facilities efficiently. Requirements need to be detailed enough to cover the specific needs of the buyers and not too generic. For instance, maintenance cost tracking is too vague and should clarify which types of costs the buyer needs to track and how.

#### Compare Facility Management Products

**Create a long list**

A long list should include all solutions that provide facility management functionality, either as a standalone product or as part of a more extensive system. Buyers that do not need to manage fixed assets should focus exclusively on software for facility management.

**Create a short list**

A shortlist can be created by eliminating products from the long list using high-level criteria such as the delivery model. Buyers who only want a cloud solution should exclude products that need to be hosted on their promises. Industry-specific functionality can also be used to eliminate products. For instance, a retailer should consider only products that provide features for their industry and exclude solutions that include generic functionality.

**Conduct demos**

Demos should follow a predefined script that simulates the maintenance processes of the buyer. To ensure that the demo results can be compared objectively, buyers should use the same script for all vendors shortlisted. Also, the selection team members attending the demos should rate each criteria using a consistent system. 

Finally, the critical functionality should have higher importance than generic requirements. For instance, space planning is essential for retailers, while integration with accounting is not mandatory. It is also essential to evaluate how intuitive the software is, which KPIs and analytics it provides, and how it can be used on mobile devices.

#### Selection of Facility Management Software

**Choose a selection team**

The selection team includes at least one executive, such as the chief operations officer, who is usually the project's main sponsor. This means that they are in charge of defining the scope of the selection project, obtaining and managing the budget required for the acquisition, and monitoring the progress of all selection stages.

**Negotiation**

Negotiating with vendors can be difficult, especially when they provide similar software. In this case, the main differentiators between vendors are the price of the software and their ability to support the buyers during and after the implementation. When choosing between solutions with similar functionality and pricing, factors like customer support can be the deciding factor.

**Final decision**

The final decision should consider all the factors mentioned above but give a higher priority to the requirements that matter most for the buyer. For example, a retailer should focus more on functionality for space planning, while wholesalers are more concerned about managing dozens or hundreds of warehouses and distribution centers.

### What Does Facility Management Software Cost?

License pricing can vary depending on the delivery model. Perpetual licenses are required for on-premises software, while cloud or SaaS solutions are sold as a subscription model. Perpetual licenses are more expensive but don't need to be renewed, and subscriptions are more affordable, but their cumulative cost can be substantial in the long run. Other costs are related to professional services such as implementation or business process reengineering. While basic customer support is usually included, buyers typically need to pay more for 24/7 or global support.

#### Return on Investment (ROI)

Buyers can track the ROI of the software by comparing its costs and benefits. Since the initial cost of the software can be significant and benefits aren't realized immediately, it may take one to three years for the software to generate a positive ROI.

### Implementation of Facility Management Software

**How is Facility Management Software Implemented?**

Implementing a facility management solution should start with a discovery process to ensure that the vendor clearly understands what features are needed in which location. While this process is straightforward when the buyer has fewer locations, it gets much more complicated when the company uses multiple facilities.

**Who is Responsible for Facility Management Software Implementation?**

The selection team is usually in charge of the implementation process since they already have a pretty good idea of what the company needs and how the new software can help. While simple implementations can be done internally, complex deployments require the involvement of vendors or its partners, external consultants, or project managers.

**What Does the Implementation Process Look Like for Facility Management Software?**

Facility management software implementation can vary significantly based on the number and type of facilities. A phased approach is recommended for multiple locations, while complex industrial facilities require a project management team and a clearly defined schedule.

**When Should You Implement Facility Management Software?**

For new facilities, the implementation of the software should be done before the company starts using the buildings. New facilities are rare, and most of the time, software needs to be deployed in existing locations, which usually have some kind of software or a mix of solutions for maintenance. In this case, facility management should be implemented when facilities are either closed for maintenance or during the idlest season.

### Facility Management Software Trends

**IoT and digital twins**

New technologies such as the internet of things can be used to connect facilities, making it easier to monitor multiple locations in real time.