The information stored on the site is well organised and accessible. Review collected by and hosted on G2.com.
No downsides really. Our use is minimal and our requirements are simple. Intelligence Bank delivers just what we need without complicating matters. Review collected by and hosted on G2.com.
easy of access to they system and how to navigate it Review collected by and hosted on G2.com.
that it does not send me updates when something is added or changed Review collected by and hosted on G2.com.
Great place to consolidate resources for easy access anytime we need. I use it almost every day Review collected by and hosted on G2.com.
The only thing I could see that may improve in the future is the PDF viewer. Sometimes I cannot see the preview easily so I end up downloading the document to view it that way and make sure I have the correct one. Review collected by and hosted on G2.com.
Thank you for your feedback. Our PDF viewer is getting a UX upgrade in 2026. It will be a similar experience to our review and approval capability.
I started using intellegence bank over 5 yrs ago and I think the experience has been great. I haven't had any issues using it and it was easy to onboard other designers/requesters. Their customer support is always on point and they are very responsive. I use it everyday for over 10 hours. I love how we can customize the features throughout the experience. Review collected by and hosted on G2.com.
I think sometimes new updates may have a learning curve. It would be great to receive notifications of the changes. Review collected by and hosted on G2.com.
The filters to the right - "does not contain" AND/OR have been super helpful in filtering results. Review collected by and hosted on G2.com.
I feel like the Name filter with AND and OR doesn't return actual results all the time. Or maybe they're case-sensitive. Review collected by and hosted on G2.com.
Thank you for this feedback. Best practice search tips for DAM search can be found here: https://help.intelligencebank.com/support/solutions/articles/51000504465-best-practice-tips-for-improving-search
Photos are in one place which is helpful. Review collected by and hosted on G2.com.
Templates are not user friendly at all - internal clients very frustrated with platform. Review collected by and hosted on G2.com.
Thanks for your feedback -- we’re glad you find the photo storage helpful.
Regarding your concern about templates, we’re actively working on significant improvements to enhance this feature and address frustrations like the ones you’ve mentioned. If you have specific feedback, feel free to reach out to your account manager -- we'd love to hear your input!
Customization and integration capabilities Review collected by and hosted on G2.com.
UI is a bit outdated in design when customized Review collected by and hosted on G2.com.
Thank you for your feedback. In 2026 you will see a major upgrade to our UX with design, UX and site speed improvements.
IntelligenceBank is an easy to use software that allows all of our digital assets to be all in one place but easy to find. Review collected by and hosted on G2.com.
Some of the features feel a little dated, but found that to be the case for all DAMs Review collected by and hosted on G2.com.
Thank you for your feedback. In 2026 you will see a major upgrade to our UX with design, UX and site speed improvements.
I like the hands on approach of our sales rep(s). We have meetings every few weeks and can discuss issues or new features. Review collected by and hosted on G2.com.
Sometimes updates can take a long time to happen or be implemented down to the users. Review collected by and hosted on G2.com.
Thanks for your update. Sometimes main administrators choose to release new features quarterly although IntelligenceBank releases new capability typically twice monthly.
I like the way to categorize and folder different pieces of content Review collected by and hosted on G2.com.
Wish there was more trackability on resources that are shared through share links Review collected by and hosted on G2.com.
Thanks for your feedback. IntelligenceBank strives to provide detailed and granular reporting where possible. Out of the box we have CDN public link data as outlined on this article: https://help.intelligencebank.com/support/solutions/articles/51000504753-public-usage-tracking-for-cdn-links.
If you need additional CDN link tracking, please contact your customer support manager as our Custom Smart Reports (BI Reporting tool) may have additional data that could be useful.