AN
Verified User in Non-Profit Organization Management
"Not bad, but has a few odd bug and odd UX choices"
3/5
What do you like best about IntelligenceBank?

AI face recognition to find people in images works pretty well. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

When importing multiple files at once by dragging them over to the DMS window, the files then appear in the directory, similar to any file manager app. But then the user is forced to click an additional button to actually commence uploading them.

Why?

This isn't native and I have lost large uploads as a result, because I didn't click the button after dragging the files to the DMS window. You should fix that. Review collected by and hosted on G2.com.

Response from James Borg of IntelligenceBank

Thank you for this feedback. We intentionally make the actual upload another step so clients can have the opportunity to check and confirm metadata. We will certainly pass on this feedback to our product team. Thank you for taking the time to review.

David D.
DD
David D.
Architectural Sales Representative
Small-Business (50 or fewer emp.)
"Works great for pre-sales and product support as a manufacturer's rep in the construction industry"
5/5
What do you like best about IntelligenceBank?

As a manufacturer's rep, I deal with various products from multiple companies and I need to look up product details quite often: drawings, specs, installation instructions, etc. I probably use Intelligence Bank about 1x/week to look for documentation to help my customers/end-users.

The manufacturer that uses Intelligence Bank has a medium-sized portfolio of products. Being in the construction industry, there's a fair amount of documentation for each product. The documents are well-organized, easy to preview, and easy to download. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

nothing to dislike. everything works smoothly from my end user viewpoint. the biggest issue I can imagine is how well the company implements Intelligence Bank and how they organize their document libarry. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Easy way to organize images"
3.5/5
What do you like best about IntelligenceBank?

Easy to store and download hi res images. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

The download process takes a while. Although I do like that multiple options are available. Review collected by and hosted on G2.com.

Response from James Borg of IntelligenceBank

Thanks for your feedback. If you are running multiple transformations on bulk downloads, this will take some time. Recently we have made several improvements to the speed of the platform so this should be improved.

AM
Amber M.
Marketing Director
Enterprise (> 1000 emp.)
"IntelligenceBank is a simple enough platform"
4/5
What do you like best about IntelligenceBank?

IntelligenceBank is an easy way to keep all our marketing assets in one place. The search function is thorough and downloading the pieces is nice with multiple options. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

My main issue with our IntelligenceBank is not the platform itself but more how it has been set up for our company. It is a relatively new system though so I'm sure that, with the ease IntelligenceBank affords, it will continue to be worked on to make it work best for us. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Fine but not the most user-friendly"
3.5/5
What do you like best about IntelligenceBank?

The folder system is easy to create and use. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

Sharing photos from Intelligence Bank is not easy. Sometimes photos would get lost. The photos would also take a long time to download. We would not use it often and instead keep photos on our computers since it was hard to share amongst other people. Review collected by and hosted on G2.com.

Response from James Borg of IntelligenceBank

Thank you for this feedback. We have recently updated our collections capability which makes it fast and easy to share collection of media across folders.

Here is a detailed overview of the collections feature:

https://help.intelligencebank.com/support/solutions/articles/51000504846-about-collections

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
"Basic for my needs"
2/5
What do you like best about IntelligenceBank?

Having an indesign plugin. Using the filters to search image library. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

InDesign plugin is VERY basic, it should have access to filters and view different sized thumbnails as a MINIMUM. Tagging (using the browser) is cumbersome for bulk uploads. Updating images to add to existing libraries (it is hard to make a logical connection) and just moving files around (it is hard to see - need different view, list, thumbnail size options, especially when sorting large groups of images that are similar poses). Review collected by and hosted on G2.com.

Response from James Borg of IntelligenceBank

Thank you for this feedback. We have a new InDesign plugin you may want to try. Like most of our connectors, there is no additional cost to use this: https://help.intelligencebank.com/support/solutions/articles/51000505063-about-the-linkrui-connector-for-adobe-illustrator-photoshop-and-indesign

DG
Don G.
Audio Visual Specialist
Enterprise (> 1000 emp.)
"Everything they do is top quality"
5/5
What do you like best about IntelligenceBank?

Using IntelligenceBank is super easy for the average user. I use it about once per month and every time I log in, the number of features provides for my every need. It's super simple to integrate into your every day work flow! The ease of implementation is so user friendly. Customer support is always there to help in time of need. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

I don't know of any downsides to using the service. Everything is first rate! Review collected by and hosted on G2.com.

Michelle W.
MW
Michelle W.
Adjunct Professor
Mid-Market (51-1000 emp.)
"IntelligenceBank Review"
5/5
What do you like best about IntelligenceBank?

I use IntelligenceBank daily in my work. We store product data for our merchandise so keeping everything together in one location makes things much easier. We use the information across the board for several departments from customer service to technical support and this gives us the ability to keep consistency in the verbiage we use with our customers. Adding or deleting information as products improve or become obsolete is simple and the ease of integration made for ssmooth operation and implementation. Lastly, if we do have an issue customer support is there to walk us through! Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

Nothing! I have not had any issues with the InteeligenceBank platform. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Intelligence Bank DAM Review"
2/5
What do you like best about IntelligenceBank?

Intelligence Bank allows for a lot of customization of their interface which gives the tooling a very brand centric look and feel. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

The Intelligence Bank DAM takes a lot of management in order to organize it in a way that is effective. The search features are also lacking so generally you need a lot of knowledge of the product and your assets in order to find what you're looking for. Review collected by and hosted on G2.com.

Response from James Borg of IntelligenceBank

Thanks for your feedback. We are currently working on a search overhaul which will be launched in 2026.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"An excellent DAM platform"
5/5
What do you like best about IntelligenceBank?

Its fully customisable based on your businesses needs and uses. It allows for greater compliance around privacy and usage. Review collected by and hosted on G2.com.

What do you dislike about IntelligenceBank?

There is nothing I dislike about Intelligence Bank. No downsides that we can note thus far. Review collected by and hosted on G2.com.