Amazing customer service and great guidance through the set-up process. Review collected by and hosted on G2.com.
A little overwhelming at first however this is quickly overcome. Review collected by and hosted on G2.com.
Ability to manage access to assets and provide easy access to users from across the state Review collected by and hosted on G2.com.
Crop functionality on download is still quite complex Review collected by and hosted on G2.com.
Thank you for your feedback on cropping functionality. We will pass this on to our UX and product teams to see if there are ways we can simplify this. We do offer focal point and a lot of advanced options for cropping and digital transformations, this can be found here: https://help.intelligencebank.com/support/solutions/articles/51000504809-single-image-download
The best thing about IntelligenceBank is that I can house all my assets in one place in an organized fashion. It's easy to navigate and I can track down what I need quickly. The storage capacity means I don't have to worry about limiting what assets I save. Review collected by and hosted on G2.com.
Being able to bulk download assets in several folders at a time, rather than just one folder at a time, would be a huge improvement. Review collected by and hosted on G2.com.
Thank you for this feedback. You can currently do this with a global search and then selecting the files you would like. Some of our clients also first create custom collections and then download if there are thousands of assets.
Here is a detailed overview of IntelligenceBank DAM collections capability: https://help.intelligencebank.com/support/solutions
I like the flexibility to tailor the platform to suit our clubs needs. I can easily edit the folders and folder covers to for easy visibility Review collected by and hosted on G2.com.
Nothing. So far I have had no issues whatsoever. Its extremely easy to use as I have detailed in the rest of this review Review collected by and hosted on G2.com.
The most helpful aspect of IntelligenceBank is its advanced search, tagging, and filters. Our search results have improved dramatically since switching to InteligenceBank and it’s now much easier to find what we are looking for. Review collected by and hosted on G2.com.
I wish you could share folders and not just assets. Would be nice to be able to share a whole folder structure with outside stakeholders. Review collected by and hosted on G2.com.
Being able to send files via links. Folder structure is decent, but not great. Review collected by and hosted on G2.com.
The UI is not very intuitive. It seems old and dated with very limited features. There should be more options for downloading content. You should be able to filter more and exclude archive when searching. You should be able to share full folders of content and have options how it can be used for download. Review collected by and hosted on G2.com.
Thank you for your feedback. Our product and UX team are actively working on a UI overhaul which addresses design, speed and usability. We have recently launched a new version of our collections tool which gives you advanced sharing in bulk.
The people who helped us. Our implementation manager was very helpful. Review collected by and hosted on G2.com.
Some of the features of the platform where not as customizable as we would have liked. Review collected by and hosted on G2.com.
- I like the customer support. They have taken a lot of energy and put it into ensuring their customers are happy and successful.
- I have also had success integrating IntelligenceBank's API to automatically share content in a mobile app (Ram Dass Be Here Now)
- API was also used to do a transfer from another DAM into IntelligenceBank very quickly; we transferred the raw data of 23,000 resources with attached metadata in less than 72 hours.
- They use Amazon S3 as the storage source which makes uploading and downloading a breeze.
- Our team has found it to be extremely easy to use compared to the last DAM we were on.
- Every day the DAM is used by our team and so far every issue has been resolved with ease. Review collected by and hosted on G2.com.
If you don't have a technical person on staff to be the Administrator, you will be relying heavily on the customer success representatives to assist you during the initial first few months. This is not a knock on the platform at all, but it is very modular and there are many ways to use it. Review collected by and hosted on G2.com.
I can't say enough about how incredible our experience has been with IntelligenceBank! From the very first conversation to implementation and beyond, their team has exceeded our expectations at every turn.
The sales team set the tone with their professionalism and thorough understanding of our needs. They didn’t just sell us software; they provided thoughtful insights and tailored solutions that perfectly aligned with our goals.
The implementation team was nothing short of amazing. They made the entire onboarding process seamless and stress-free, walking us through each step with clarity and patience. They ensured our system was set up for success and tailored to our unique workflows, which was invaluable.
And the client services team—wow! Their responsiveness, knowledge, and ongoing support have been exceptional. It’s clear they are deeply invested in our success, always ready to go above and beyond to assist with any question or challenge we bring their way.
IntelligenceBank has truly transformed how we manage and share our assets, streamlining our processes and empowering our team to work more efficiently. If you're looking for a robust DAM solution backed by an extraordinary team, look no further than IntelligenceBank! Review collected by and hosted on G2.com.
The only downside we’ve experienced is that sometimes the platform can be slow to load—but considering the vast number of assets we manage, it’s understandable. Overall, this has been a minor issue in an otherwise stellar experience! Review collected by and hosted on G2.com.
Thank you for this feedback. We have recently made improvements to speed and IntelligenceBank is now loading significantly faster than before. If you are still having issues, please don't hesitate to reach out to our support team. You should be experiencing a much faster user interface now.
Ease of upload, customisation of system to be set up for different forms and needs. Review collected by and hosted on G2.com.
Limit on migration uploads falls far short of what we need to do be able to do this well.
Have not been able to sort out Sitecore connector for months, hopefully we can progress it so we can use it for more use cases internally.
Log in button on top right is confusing and reverts to a screen that fails to log in when clicked by accident by staff instead of using SSO.
Duplicate detection does not work.
We would like the calendar and search functions to be able to be saved shared across users to create fields/tabs to allow better streamlining of editorial tasks. Review collected by and hosted on G2.com.