Verified User in Pharmaceuticals
CP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"It was a great experience learning and migrating documents into Intellect."
4.5/5
What do you like best about Intellect QMS?

Easy to search documents. Very user friendly and great customer service. Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

Nothing. I enjoyed all aspects of the system. It was very user friendly. Review collected by and hosted on G2.com.

Response from Danielle Stapler of Intellect QMS

Thank you for sharing your positive experience with Intellect! We're thrilled to hear that it has been a great learning and document migration experience for you.

Your appreciation for the ease of searching documents and the user-friendliness of our platform is fantastic to hear. We're committed to providing excellent customer service, and it's rewarding to know that you've had a great experience in that regard as well.

We're delighted to hear that you didn't encounter any dislikes and that you enjoyed all aspects of the system. Your satisfaction is important to us, and we'll continue working to maintain and improve our user-friendly platform.

It's wonderful to know that Intellect has helped your company consolidate onto one platform, providing benefits in terms of centralization and efficiency. We look forward to continuing to support your company's success.

If you ever have more feedback or questions, please don't hesitate to reach out. Your insights are essential in helping us continually enhance our platform to better serve you.

MW
Marcus W.
Sr. Manager, Quality
Enterprise (> 1000 emp.)
"Intellect eQMS is the perfect solution to manage your QMS"
5/5
What do you like best about Intellect QMS?

Intellect's no-code platform provides flexibility unlike any other software solution available. The team is always helpful with configuration and help talking through your creative ideas. Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

This is a hard one, as there is very little not to like. I would say there are two very small things. One being that since you are accessing the database, there's no way to hardcode a link to a specific page on your Intellect site from another application. Second, it could look a little more "modern", however I think they've addressed this in the newest version of Intellect coming out. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Great quality eQMS"
4.5/5
What do you like best about Intellect QMS?

Easy to use, intuitive eQMS system. Lots of configuration options, easy-to-use app creator. No code platform means you don't have to be a specialist to create new apps, all you need is proper training and you`re ready to go! System is affordable for small and medium companies. Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

The mobile app needs improving. Looks like it is left on its own and it needs some modifications. Sometimes doesn`t work properly on Android and IOS devices. Needs support here. Review collected by and hosted on G2.com.

Response from Lucy Tekneyan of Intellect QMS

Thank you for your review. We love that Intellect continues to assist in helping you grow and solving issues that have been restricting your growth. Also, we would like to thank you for your feedback on our mobile app, we will work hard to improve your experience.

CR
Chelsea R.
Quality Systems Administrator
Mid-Market (51-1000 emp.)
"Easy Customization for our Businesses Current Processes and Needs. Top Notch Service."
5/5
What do you like best about Intellect QMS?

Intellect outdoes the leading competitors because it allows the user to customize and configure the apps to meet their needs easily. They give you the tools and knowledge to design and create your own apps. The price is excellent, and the possibilities are endless. There are no hidden fees or extra costs. They are upfront about everything. The implementation specialist that worked with us is amazing and really understands the product inside and out. Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

We had a bug before going live, but Intellect fixed it in good time. Review collected by and hosted on G2.com.

Ricky W.
RW
Ricky W.
Global Quality Manager
Mid-Market (51-1000 emp.)
"The versatility of the platform is amazing and the support in getting started is great"
5/5
What do you like best about Intellect QMS?

The amount of support you get while setting up your first app! There's enough initial training that you can probably manage it, but they are there with you every step of the way Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

I can't think of a dislike at this point. The level of support is amazing. Review collected by and hosted on G2.com.

FT
Franco T.
Sr. Quality Manager
Mid-Market (51-1000 emp.)
"Configurable QMS with Intellect"
5/5
What do you like best about Intellect QMS?

The technical expert they assigned to us to train and help with implementation was absolutely the best; my entire team loved working with her.

We demo'd 8 different solutions and chose Intellect because I could configure their good out-of-the-box applications to suit our specific needs and having the ability to create our own applications. Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

Where it was not any major issue, we wound up having to change our document numbering scheme (to start at 1) but had an easy workaround to look up existing doc numbers. Review collected by and hosted on G2.com.

JZ
Justine z.
W
Mid-Market (51-1000 emp.)
"Amazing experience"
5/5
What do you like best about Intellect QMS?

Streamline of documents and providing an audit trail Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

Intellect is great for what Bioqual needs Review collected by and hosted on G2.com.

AB
Alec B.
Quality Supervisor
Small-Business (50 or fewer emp.)
"Customizable to our exact needs"
5/5
What do you like best about Intellect QMS?

The customizability of the software. Being able to modify the system work for our company instead of having our company modify our processes to match the software is extremely helpful and made transitioning to using Intellect a pleasant experience. Having document control and employee training applications have also assisted during audits. These two applications allowed for quick retrieval of controlled documents and employee training records when requested by our auditors. Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

Onboarding takes some time due to adding customizations. Onboarding would have been quicker if we used the out-of-box features, but the extra setup time was worth the benefit of having a fully customized system in the end. Customization of the software does take training and some knowledge of basic programing. The training course provided by Intellect was a great help and walked us thought the process of customizations and setup. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Intellect Software is highly configurable"
4/5
What do you like best about Intellect QMS?

I was able to implement 10 quality applications within our company during the first year by myself and one Intellect Implementation Lead (we purchased a contract for dedicated suport from a senior level specialist). Some of these apps used out of the box functionality provided by Intellect, some with some small/medium amounts of customization, and even one application was built from entirely scratch. Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

Once you build a piece of functionality, you cannot copy it to be able to use in another app or location, you have to build it again. Not terrible since you can refer back to the original location, but would certainly be quicker if the bare bones could be copied. Review collected by and hosted on G2.com.

Rachel (Rae) C.
RC
Rachel (Rae) C.
Quality Assurance Consultant
Enterprise (> 1000 emp.)
"Great Start"
5/5
What do you like best about Intellect QMS?

Out of the box offerings were very close to real-life applications. Changes were very easy to make

I appreciate the responsiveness of Intellect employees. Intellect employees are committed to the success of their clients. Review collected by and hosted on G2.com.

What do you dislike about Intellect QMS?

The design class was challenging to follow, but Intellect made adjustments to ensure our needs were met. Review collected by and hosted on G2.com.