--- title: Intellect Reviews meta_title: 'Intellect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 94 reviews by the users' company size, role or industry to find out how Intellect works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 94 scale: '5' date_modified: '2026-07-13' parent_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- # Intellect Reviews **Vendor:** Intellect **Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) **Average Rating:** 4.6/5.0 **Total Reviews:** 94 ## About Intellect Intellect is an AI-powered Quality Management System (QMS) and Connected Frontline Worker (CFW) platform designed for manufacturers and life sciences organizations. It is a unified software platform that helps companies manage quality, compliance, and frontline operations in a single system to improve product quality, ensure regulatory compliance, and reduce the Cost of Quality (CoQ). The Intellect platform enables organizations to digitize and automate end-to-end quality processes while connecting them directly to execution on the shop floor. Unlike traditional QMS solutions that operate separately from daily operations, Intellect bridges quality management with frontline work to ensure issues are identified, acted on, and resolved in real time. The platform includes a comprehensive suite of Quality Management System applications such as Document Control, CAPA (Corrective and Preventive Actions), Audit Management, Risk Management, Training Management, Supplier Quality Management, Complaint Handling, and Nonconformance Management. These capabilities help organizations maintain compliance with global regulatory standards including FDA 21 CFR Part 11, ISO 9001, ISO 13485, GxP, OSHA, and EHS requirements. In addition to core QMS functionality, Intellect includes Connected Frontline Worker (CFW) capabilities that support shop floor execution. This includes digital work instructions, task management, skills and training execution, frontline communication, issue capture, and real-time collaboration between operators, supervisors, and quality teams. This ensures that quality processes are embedded directly into daily operational workflows. The platform is available as both SaaS and on-premises deployment options to meet enterprise IT, security, and validation requirements. It is built to support highly regulated environments where traceability, audit readiness, and data integrity are critical. By combining QMS and CFW capabilities into a single platform, Intellect provides organizations with end-to-end visibility from quality planning to frontline execution. This helps improve operational efficiency, reduce compliance risk, accelerate corrective action cycles, and drive continuous improvement across manufacturing and life sciences operations. Organizations choose Intellect to modernize legacy quality systems, connect frontline operations with enterprise quality management, and achieve measurable improvements in compliance performance, audit readiness, and Cost of Quality reduction. ## Intellect Pros & Cons **What users like:** - Users value the **exceptional customer support** from Intellect, highlighting effective ticketing and weekly configuration calls. (2 reviews) - Users value the **customizability** of Intellect, enabling tailored solutions like templates and workflows for their needs. (2 reviews) - Users appreciate the **extensive customization** options in Intellect, allowing tailored solutions for their unique needs. (2 reviews) - Users appreciate the **consistent support** from Intellect, which helps keep projects on track and meet deadlines. (2 reviews) - Users value the **extensive module customization** in Intellect, enabling personalized templates, workflows, and app creation. (2 reviews) - Auditing Ease (1 reviews) - Audit Management (1 reviews) - Users value the **flexibility and configurability** of Intellect, allowing them to tailor the software to their needs. (1 reviews) - Data Management (1 reviews) - Data Tracking (1 reviews) **What users dislike:** - Users highlight the **complexity** of Intellect, citing inadequate training and confusing configurations that hinder effective use. (2 reviews) - Users find **limited customization** options frustrating, often needing more tailored solutions than offered out of the box. (2 reviews) - Users often struggle with **poor documentation** , finding it inadequate for understanding the complicated software and configurations. (2 reviews) - Users face challenges with **software bugs** , including unexpected errors and inadequate training for effective troubleshooting. (2 reviews) - Users find the **complex setup** of Intellect challenging, often requiring extensive knowledge and leading to frustration with configuration changes. (1 reviews) - Complex Workflow (1 reviews) - Customization Difficulty (1 reviews) - Users find **difficult configuration** due to inadequate training and complicated software, leading to frustrating experiences. (1 reviews) - Difficulty in Modification (1 reviews) - Expertise Required (1 reviews) ## Intellect Reviews ### 1. Intellect's Configurability is Best in Industry **Rating:** 4.5/5.0 stars **Reviewed by:** Cris S. | Sr. Quality Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about Intellect?** Intellect's configurability is the best in the industry. You are given the tools to change any part of the app, workflow, and/or UI to suit your needs without needing coding or paying their developers. Their workflows engage closed-loop quality and feed one another when required. **What do you dislike about Intellect?** The applications, as they are initially provided, require modifications to be suitable for use in the medical device industry. **What problems is Intellect solving and how is that benefiting you?** Our entire Quality Management System (QMS) is centered around Intellect. We have undergone numerous audits showcasing the software and have received high marks. ### 2. Intellect- Advancing into Quality Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen O. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Intellect?** I love how the program is fully customizable. Easy to manage and configure on my own. We have seen very positive feedback during audits at how we use Intellect to improve our company. **What do you dislike about Intellect?** It is hard to really dislike anything about Intellect. If I had to choose one thing- it would be that there may be modules which don't fit my needs out of the box. These apps may require too many steps to process for our company. However this is easily fixed by some manual configuration. And in the end- I would rather step down the requirements than have to step up. **Recommendations to others considering Intellect:** Intellect has brought our company to the next level when considering quality management. It has allowed us to free up time with its simple automation and ensured nothing is missed. We have been able to seamlessly adjust our configurations to meet audit recommendations or findings. We consider Intellect a great partner. My only regret is not finding them earlier. **What problems is Intellect solving and how is that benefiting you?** We have used Intellect to better manage the flow our audits, findings, and corrective actions. We have been able to see gaps in our training requirements, trends occurring from complaints/non conformances etc. We have benefited greatly during our in house system and customer audits. Intellect provides our data at the click of a button. ### 3. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Intellect?** Intellect is very user-friendly product. **What do you dislike about Intellect?** Not much to dislike. the product is very user-friendly. **What problems is Intellect solving and how is that benefiting you?** We are replacing home-grown databases that do not fit our needs any longer. ### 4. Intellect review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Intellect?** Customizable to be in alignment with existing Quality Management System structure/procedures vs. revamping our procedures to be in alignment with OOS software **What do you dislike about Intellect?** Everything is a rabbit hole with troubleshooting and it is very time consuming, even with support from Intellect. Audit trail feature is poor, at best. **Recommendations to others considering Intellect:** No software is perfect! Make sure you have the right staff internally to support the software ongoing, or utilize Intellect services. The more you use Intellect, the more comfortable you will get! **What problems is Intellect solving and how is that benefiting you?** With the pandemic, having an electronic QMS (eQMS) has been critical to being successful with having employees work remote. In addition, we have multiple sites which streamlines processes like doc control and employee training, eliminating paper storage, etc ### 5. Great system to customize for your company’s needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2021 **What do you like best about Intellect?** Being able to customize, I can change all of the wording and workflows **What do you dislike about Intellect?** So far nothing, everything has been to my liking **What problems is Intellect solving and how is that benefiting you?** I am solving have multiple systems at different locations. One great benefit will be seeing the company as a whole ### 6. Intellect's intuitive configuration tools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Intellect?** App connectivity provides excellent value allowing the configuration of a wholistic QMS. The intuitive configuration tools, including the drag and drop capability and macro builder, make customizing easy. **What do you dislike about Intellect?** There is no way to view a field map. It would be helpful to view details of a field, such as where the original and any linked fields live, as well as field relationships between apps. **What problems is Intellect solving and how is that benefiting you?** Intellect has provided our company with a holistic eQMS system supporting our compliance needs. We have already improved our transparency, collaboration, and documentation practices during the short time using the software. ### 7. Intellect adds Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Intellect?** Intellect allows customization to your exact business processes with easy to use technology and user friendly interface. Enterprise support is extremely helpful and will guide you through problems and provide solutions. Intellect is intuitive, making training easy and shortening the learning curve. **What do you dislike about Intellect?** I suppose like all software, Intellect can present strange situations but customer support is helpful to address any issues. Documented and/or published training could be improved. **What problems is Intellect solving and how is that benefiting you?** By implementing apps in Intellect, we are introducing streamlined, consistent, global processes and eliminating wasteful activities with increased automation. ### 8. A useful platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin R. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about Intellect?** What I like about Intellect is the customizability of the platform. I like the workflow of the processes. I appreciate the ability to create new applications for our needs as the arise. The test section is also useful to confirm that changes being made won't have any adverse effect. I like the LDAP integration with the application. This saves on users needing to remember one more password. **What do you dislike about Intellect?** How sometimes settings are hard to locate when trying to customize applications. The learning curve for creating and customizing apps can be a bit steep at times. The errors that occur are at times rather vague and hard to determine what is causing the error. The other dislike is the administrative side of working with the system on premises when you have a split webserver/database server. The configuration in that setup has not been the easiest. **Recommendations to others considering Intellect:** I would recommend Intellect for a well rounded QMS solution that is highly customizable and give you the ability to create new applications to fill in gaps. **What problems is Intellect solving and how is that benefiting you?** We have used to handle our equipment calibration and tracking, as well as a injury/safety data tracker. We are further looking into creating additional applications to address areas that we current use Access databases for. ### 9. Customization is Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer D. | Quality Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2020 **What do you like best about Intellect?** The ability to add features to your app for customizations is so easy. With just a couple of clicks, you can have the workflow perfected for your organization. And when you need to modify or add things, again very simple to do. **What do you dislike about Intellect?** The word to pdf creator/editor feature of the software is a bit lacking. Would like to see the ability to add automatic time stamp features when the pdf is created. Would also like to see improvements with watermark when there are pictures on a pdf...the watermark does not always show on the released/obsoleted document. Would also like the ability to change visibility on the workflow views pulldown. **Recommendations to others considering Intellect:** Keep an open mind and be willing to have one or two individuals in your organization that are dedicated to the development/implementation of the software for your company. Becoming the designer role/admin for my company has evolved into almost a new position for me. And I've really enjoyed the challenge and the learning that comes with the software. **What problems is Intellect solving and how is that benefiting you?** Our document control process is so much more faster and efficient. We have only been live for a week or two and we have been able to release or obsolete more docs in that time frame than in the past month. No more physically chasing down people for signatures. ### 10. Solid eQMS suitable for any company **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin V. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Intellect?** It's easy to use designer interface allows users to customize modules perfectly to their business needs without any hassle. Having separate sites for designing, testing, and production really helps with maintaining change control. Additionally, Intellect being online makes the eQMS accessible anytime which is priceless. **What do you dislike about Intellect?** The only downside is that it can be tricky to customize the aesthetic positioning of fields and button, but overall it is the least concern when using a practical and functional eQMS. **Recommendations to others considering Intellect:** While it is easy to customize, it is highly suggested to have someone who is very comfortable with computers to use it. **What problems is Intellect solving and how is that benefiting you?** Intellect has helped with maintaining an accessible and reliable documentation system, particularly in Document Control and Change Management. It keeps track of the next steps needed in a process and that is very helpful. This way nothing falls through the cracks and everything is accounted for. We can also roll out modules one at a time. ### 11. Supply Chain Quality Digital Transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Mike E. | Director, Quality Operations, Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Intellect?** Intellect is an extremely capable and flexible solution that does not require an Organizations skilled IT resources to configure, manage, or solution. The tool enables functional colleagues to configure, deploy, maintain, and manage end to end Quality solutions. **What do you dislike about Intellect?** Disadvantage to Intellect is more of a cultural issue and less of the tool/solution. Quality is misunderstood throughout most Organizations and often not stressed from the top down as it relates to integrated strategy. For this very reason - Intellect, more so in the beginning, was seen as just a Document Control type of repository. This level of engagement required a large amount of training and education - and once better understood.... the executive engagement and focus on the solution started taking root. **What problems is Intellect solving and how is that benefiting you?** Intellect helps solve many problems related to Quality Management - and overall business management in general. The tool takes an archaic manual way of doing business - and moves it to a data driven organized and accountable world. ### 12. Great support and User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Intellect?** The platform is easy to navigate and easy to use. **What do you dislike about Intellect?** I dislike having to have multiple account types and having to go from one account to another to design, test and use the platform. **Recommendations to others considering Intellect:** Based on my personal experience I would recommend getting the training as early as you can and use the reference materials. The plat form may look difficult to use at first but it is really quite easy once you get the training. We are implementing Intellect as our initial quality management system because the platform is easy to use, allows us to upload, create, change and track changes of our documents. We also chose the platform because of the ability to access it in the web, have multiple users, and run it on mobile devices. When considering Intellect understand that the platform is there to help deal with the documents and processes. There are some templates that make using the platform very easy, but you can also build your own templates and processes (workflows) however you want them. The customer support has been very attentive. During the process of deciding to go with Intellect it was the attention I was paid by multiple support personnel that made me feel confident that once I purchased the service I would not be left on my own to figure out how to implement and use it. **What problems is Intellect solving and how is that benefiting you?** The ability to track our documents and processes allows us to be in compliance with quality requirements of state and federal agencies. Being able to modify documents in the platform and track those changes is a great compliance feature. ### 13. Intellect Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Intellect?** I liked the training at the beginning to get us ready to design our system. **What do you dislike about Intellect?** Depending on the workflow certain designs can be difficult **What problems is Intellect solving and how is that benefiting you?** Having an automated Quality Management System where everything is accounted for, labelled, and stored in an intuitive way will save us a lot of work going forward. ### 14. Best Customizable Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Intellect?** How completely customizable the software is and ease of configuration. **What do you dislike about Intellect?** Some bugs in fields, templates, and workflows **Recommendations to others considering Intellect:** Best when looking for a complete customizable solution without needing a lot of code writers. **What problems is Intellect solving and how is that benefiting you?** Automated solutions to ensure all boxes are checked and internal process requirements are met. ### 15. Intellect's EQMS platform and functionality have the potential to solve many management headaches **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2020 **What do you like best about Intellect?** Wow - so many things: for a person with a development and configuration background, it's straight forward and logical. Mostly easy to use with some exceptions and the user interface is appealing and easy to customize for the unique and specific needs of the user(s). It's so flexible and configurable thus giving us great opportunities to solve multiple workflow, data collection and document management problems with a single solution. **What do you dislike about Intellect?** For newcomers to configuration, it is not intuitive. The User Manual stops short of providing all the steps needed to accomplish specific goals as it seems assumptions are made regarding prerequisite knowledge that configurators are supposed to have before starting. The workflows are easy to set up but the macros and detailed nuances often lost our new development team in a sea of confusion. **Recommendations to others considering Intellect:** On these last few questions: I was using Intellect nearly daily until COVID-19 resulted in a stand-down on the project. We were planning to integrate it with SharePoint (done - worked), Helix and Raven (not yet implemented) but those plans were put on hold. We struggled administratively in getting backups to work and other IT admin details. **What problems is Intellect solving and how is that benefiting you?** Automating the data collection of specific workflows. The most valuable benefit we have realized has been as a result of the automated notifications that we can build in at various steps of any workflow. This saves users hours as they don't have to send reminders and follow up emails. Another benefit is that it acts as a central repository (master source of truth) for status, data and documents that multiple entities must access for different reasons; allows us to protect the access to information so that competing entities cannot see the status of other organizations' work. ### 16. Very friendly and responsive staff. Innovative and incredibly user friendly platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott E. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Intellect?** The flexibility of Intellect. Between the staff who are always willing to help and the product's capabilities, you really can build anything out of this platform. **What do you dislike about Intellect?** About the only thing you don't have control over is some of the style options. It is very user friendly, no coding experience required, so with that come some limits on how much you can customize the look. **What problems is Intellect solving and how is that benefiting you?** My business is pretty fast paced and only moving faster as current events unfold every day. This application allows us to keep up while still expanding usage. We can update the system as needed without your typically lengthy processes, incorporating more and more of our business needs faster than ever. ### 17. Proven solution that delivers results **Rating:** 5.0/5.0 stars **Reviewed by:** Harrison L. | Chief Information Officer, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2020 **What do you like best about Intellect?** I like most that it is easy to implement and maintain. Their support organization is very knowledgeable and experienced. As a company, they have demonstrated commitment to their customers' success. And it has delivered very complex business workflows, integrating with every system, regardless of its limitations, eliminating key entry and duplication. We have created workflows that support all parts of our business, delivering significant value. **What do you dislike about Intellect?** No negatives. The solution along with the people that support and developed it, is excellent. **Recommendations to others considering Intellect:** Intellect is the perfect solution to implement digital and business transformation. Expose all areas of the business to it's capabilities and the ideas will flow. **What problems is Intellect solving and how is that benefiting you?** We created Total Quality Management workflows that improved the Integrity of our item data resulting in increased throughput at point of sale, increasing customer satisfaction, and reducing labor expenses. Also, we created a workflow system that allowed front line managers to log audits by regulators and auditors, which ensures that the reported infraction is reported to the appropriate person within the organization for resolution. It also provides a dashboard with a trending of audits and inspections per location. We alert and escalate when the responsible party breaches the SLA. Additionally, we created a transportation workflow to ensure cold chain integrity for product that leaves our distribution center, and it arrived within the store location. This has resulted in reduced spoilage and improved profits. ### 18. Customization and flexible workflows - easy for non programmers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Intellect?** Customization and flexibility! Intellect (QMS) offers the flexibility to modify workflows according to businesses need. Due to the fact that it is very user friendly, it is easy for someone who does not have programming skills (QA staff) to create and change workflow processes and reports. So instead of Quality Assurance department asking for IT or software developers to modify the workflows etc, Quality Assurance can do it themselves. **What do you dislike about Intellect?** Doing search by keywords in the whole system doesn't seem to be possible. It can be quite annoying setting up the system, since you need to repeat the same 'macro' for every single template and workflow. Something like "copy and paste" would be make things easier. **What problems is Intellect solving and how is that benefiting you?** Compliance problems, as everything is in the system processes can have a better control. Save resources, because processes are automatized, there is no need to have someone managing it. ### 19. Vital to Your Success **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus W. | Sr. Manager, Training & Development, Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Intellect?** I love how user friendly Intellect is, for both the configurators and end users. From a customization stand point, there is no other software that makes it so simple to change things to meet your business needs. For the end user, everything is very straight forward and the search functions make it incredibly easy to find anything. **What do you dislike about Intellect?** Honestly, I cannot think of anything I dislike. **Recommendations to others considering Intellect:** Take advantage of the support available through the Intellect team. **What problems is Intellect solving and how is that benefiting you?** Initially, we used Intellect to digitally transform our QMS. However, it has evolved into so much more and has created efficiency in many of our business processes. ### 20. The best of both worlds **Rating:** 5.0/5.0 stars **Reviewed by:** Ken H. | Director of Consumer Satisfaction, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Intellect?** eQMS by intellect has allowed us to take advantage of online subscription software and yet have the enhancements we need to effective conduct our business. **What do you dislike about Intellect?** When I bump into a problem, I suppose I will have a dislike however heading into year 2 using the software there really hasn't been anything which couldn't be overcome either on our own or with brief help from the intellect support team **What problems is Intellect solving and how is that benefiting you?** Real time data collection, real time process status, and post processing analytics ### 21. Versatile software, ideal for quality management & improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy L. | Managing Partner, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2020 **What do you like best about Intellect?** Intellect is extremely versatile and easy to configure. The software solution was quickly configured, validated and adopted by users with various skill sets. **What do you dislike about Intellect?** Nothing. We found the software to be extremely helpful in rapidly automating and monitoring our engineering quality processes. **What problems is Intellect solving and how is that benefiting you?** We automated documentation, monitoring and related quality management of equipment batch production, calibration and preventative maintenance, repairs, non-conformances, etc. We achieved all the above using Intellect as a 21 CFR Part 11 validated software. With Intellect, we achieved quality auditable and easy to access documentation, transparency in measuring and reporting on key performance indicators, as well as reduced non-conformance throughout our processes. ### 22. Adaptable & intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Intellect?** Easy to customize. Well thought out set up of tools to enable change and expansion **What do you dislike about Intellect?** A little difficult to follow process when troubleshooting. Particularly workflows, and particularly when moving to a sub-workflow. Not intuitive on what "page" or step and how to navigate back and foward **Recommendations to others considering Intellect:** Good solution for "some level of customization", but prethink the final workflow and needs prior to implementing changes. OOB version has predetermined workflows that may not match current QM. **What problems is Intellect solving and how is that benefiting you?** Electronic Quality Management System. Unique and current data management visibility & search. Integration with QM program. Benefits include easier integration and accuracy of findings. ### 23. Intellect eQMS digitalized, organized and reenergized Quality for Tech Data Logistics **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2020 **What do you like best about Intellect?** Task Reminders, user-friendly configuration and universal adaptability. The reduced risk of user error is worth it all by itself! **What do you dislike about Intellect?** Slower experience with security firewalls of Tech Data server. **What problems is Intellect solving and how is that benefiting you?** Organizational excellence - At Tech Data, we've been able to transition hundreds of work instructions that support multiple departments, Corrective Action and Improvement management, Quality Project Planning and Learning Development applications is taking cross-functional governance to the next level. ### 24. Employee Training App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **What do you like best about Intellect?** Have had a great experience with the Employee Training App. To have all records in one location making it easy to search without having to use the paper copies in the training folders. **What do you dislike about Intellect?** Nothing to dislike here. It has been extremely helpful. **What problems is Intellect solving and how is that benefiting you?** Benefits are no oversight for training due. The system shows any missing training for specific job titles. ### 25. Very powerful platform to customize to your process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Intellect?** Easy configuration, helpful test site, easy metrics **What do you dislike about Intellect?** OOTB configuration is not great for med devices **Recommendations to others considering Intellect:** It will take time to learn the system if never used before or something similar so be patient **What problems is Intellect solving and how is that benefiting you?** We have configured 4 apps which has allowed more automation for assigning document numbers, creating training records, tracking complaints and non-conformances and easily sending reminder emails and updates to users. ### 26. Industry best QMS and Workflow engine **Rating:** 4.5/5.0 stars **Reviewed by:** Atef Kassem K. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2018 **What do you like best about Intellect?** Intellect is a user friendly no code platform, enabling customers to innovate and stay complaint with industry and government regulations. **What do you dislike about Intellect?** Too easy to use.. I really have noting but great things to say about Intellect and the experience I have had with it **What problems is Intellect solving and how is that benefiting you?** Compliance Digitization Process efficiency Faster time to market ### 27. Using Intellect for QMS **Rating:** 5.0/5.0 stars **Reviewed by:** Joe Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Intellect?** We use intellect as our QMS software solution. We highly recommend it. It allows us the flexibility to tailor the system to our needs while allowing us to streamline our processes and create efficiencies. **What do you dislike about Intellect?** Hard to say, our experience so far with intellect has been very good. **What problems is Intellect solving and how is that benefiting you?** Document control, training records, etc. Intellect allows our team access to all of our documents that they need when they need them. it also streamlines changes and is able to improve communications throughout all departments. ### 28. QA Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Intellect?** documentation, review, email notification **What do you dislike about Intellect?** nothing so far, everything I am using is ok **Recommendations to others considering Intellect:** nothing **What problems is Intellect solving and how is that benefiting you?** ease on reviewing documents, history, notification emails ### 29. Excellent eQMS Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Intellect?** The flexibility to edit apps and create new ones. **What do you dislike about Intellect?** Help desk (for non-emergency) now goes to another system less effective. **What problems is Intellect solving and how is that benefiting you?** Documents located everywhere are now in one place. Document reviews and revisions are easy to track. Some quality processes mostly ignored are now easier to find and use. ### 30. Intellect is one of the easier Systems to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Tennille D. | Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2020 **What do you like best about Intellect?** I like that it’s an all in one system and easy to navigate. If you want to train, to contain it’s easy to do. I love the Mobile App **What do you dislike about Intellect?** Now when you have to Edit a Document that would be the only thing I dislike, you have to click here, double click there and I think you should just be able to pull it up and edit. **Recommendations to others considering Intellect:** I would definitely recommend this System to other businesses, I’m a Contractor working with many different Systems and this is one of the easiest to learn. **What problems is Intellect solving and how is that benefiting you?** I like having everything right there on my Dashboard and it has helped me with my inventory, documents. ### 31. Powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Adam N. | Mr, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2019 **What do you like best about Intellect?** The best thing about mind is the capacity to change or adjust applications without needing a degree in IT. A great deal of utilization that utilization judgment don't have an IT foundation and we are as yet ready to redo applications simply like anybody from our IT group. It is truly easy to use. I like that our parent organization approaches key records without depending on somebody to give them the reports. The adaptability in the revealing after took off is astounding. **What do you dislike about Intellect?** Client administration is here and there, at times great and once in a while less so. **Recommendations to others considering Intellect:** I recommend you learn first as learning it is the simple part simply have tolerance with the slows down. Have a go at running it off an alternate framework if conceivable. **What problems is Intellect solving and how is that benefiting you?** Utilizing it to take care of issues from requests following to Human Resources brief workers. Executed Doc Control and Customer Complaint/non conformance. ### 32. Intellect has taken me by surprise **Rating:** 3.5/5.0 stars **Reviewed by:** Ashton L. | Quality Assurance Scientist, Biotechnology, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2018 **What do you like best about Intellect?** The best thing about intellect is the ability to change or modify applications without having to have a degree in IT. A lot of use that use intellect do not have an IT background and we are still able to customize applications just like anyone from our IT team. It is really user friendly. I like that our parent company has access to key records without having to rely on someone to give them the documents. **What do you dislike about Intellect?** So far so good, we haven't had any problems with the software **Recommendations to others considering Intellect:** I wish there was some kind of training provide from the company or if there is I didn't receive it but I also started with the company later on. **What problems is Intellect solving and how is that benefiting you?** We able to push applications for our customers through a lot faster since we do not have to rely on our IT team to fix small modifications as well as the ability to get information to our parent company without delay. ### 33. Great potential with customization **Rating:** 5.0/5.0 stars **Reviewed by:** Vicki U. | Quality Assurance and Regulatory Compliance, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2018 **What do you like best about Intellect?** We are very happy with being able to develop custom applications that fit our business requirements without needing programming experience. We have developed applications for web and mobile device use, as well as tweaking the out-of-box applications to best suit our needs. Training and support services are top notch. **What do you dislike about Intellect?** So far we have been satisfied with Intellect and have not encountered anything we dislike. **Recommendations to others considering Intellect:** I strongly recommend that you include the training course for designers provided by the Intellect trainers. **What problems is Intellect solving and how is that benefiting you?** Part of our business is conducted in remote locations without internet connectivity. The mobile applications will allow us to utilize specific applications offline and then sync once connectivity is re-established. ### 34. Great potential, needs some fine tuning **Rating:** 3.0/5.0 stars **Reviewed by:** John S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2018 **What do you like best about Intellect?** HIghly configurable - so will meet current and future needs **What do you dislike about Intellect?** Out of box configuration is too 'locked down". and not obvious how to change things like email notifications. User guides need to describe overall design vision for the modules and how modules are linked. **Recommendations to others considering Intellect:** Get help tweaking the configuration before rounding out to company **What problems is Intellect solving and how is that benefiting you?** A powerful workflow platform to get approvals, and access to key quality records. Company-wide access. ### 35. Straight forward pleasant experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon L. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Intellect?** The ability to modify applications without an IT background. **What do you dislike about Intellect?** Tables are interlinked and there's no direct way of determining connections. IQ apps and QMS apps are not linked so it's necessary to create a whole new user for each platform. **What problems is Intellect solving and how is that benefiting you?** Quality management systems were paper-based and now they're digital which is very beneficial for a company with multiple locations ### 36. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2018 **What do you like best about Intellect?** Intellect keeps things going the way they are supposed to go. All approvals happen and nothing gets lost. The flexibility in the reporting after rolled out is amazing! **What do you dislike about Intellect?** Nothing to Dislike it takes some getting used to especially implementing but after is excellent. **What problems is Intellect solving and how is that benefiting you?** We are working to track new construction work flow with Intellect. Hope to be able to close out work orders faster and more accurately very soon. ### 37. My review of Intellect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2016 **What do you like best about Intellect?** The workflow. It is easy to create and to follow **What do you dislike about Intellect?** I like everything about Intellect. It is easy to work with **Recommendations to others considering Intellect:** Easy to use, and great customer support **What problems is Intellect solving and how is that benefiting you?** At ASH we have different usages for Intellect. We are using it to solve problems from orders tracking to Human Resources temporary employees. ### 38. Excellent Product, Excellent Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Intellect?** Easy of use of system, ability to modify apps, able to create your own apps **What do you dislike about Intellect?** nothing at all It is not smart to make this required with a set amount of characters required. **What problems is Intellect solving and how is that benefiting you?** Implemented Doc Control and Customer Complaint/non conformance ### 39. I am the programer and administrator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Intellect?** I like the flexibility that the program has in order to modify the program to fit our systems. **What do you dislike about Intellect?** I think the assistance could be improved **What problems is Intellect solving and how is that benefiting you?** We are trying to move in a electronic based QMS system ### 40. solid system allows for dynamic use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Intellect?** flexibility willing to work with you and make changes **What do you dislike about Intellect?** customer service is up and down, sometimes good and sometimes less so **What problems is Intellect solving and how is that benefiting you?** quality ### 41. Powerful product and an excellent team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2016 **What do you like best about Intellect?** The product is very powerful. You could automate any business process at any level of complexity, integrate with other solutions, send notifications, generate any type of reports. The platform also allows you to create integrated iOS and Android mobile apps without any custom coding. **What do you dislike about Intellect?** Some report generations were a bit slow, but that has been fixed in the recent versions. **Recommendations to others considering Intellect:** I highly recommend Intellect as a solution and as a team. **What problems is Intellect solving and how is that benefiting you?** We apply the solution to various business processes including, management of customer service requests, any internal review and approval process, and even management of time sheets. ### 42. Build and deploy automated workflows and mobile apps - easy and fast **Rating:** 5.0/5.0 stars **Reviewed by:** George K. | Principal/Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2016 **What do you like best about Intellect?** No programming or scripting language required. Fast deployment. Build mobile apps that tie into workflows. **What do you dislike about Intellect?** None. I am at a loss to identify any dislikes. That's probably because we have come a long way and made many improvements over the previous application which was too hard to administrate and too expensive. **Recommendations to others considering Intellect:** Schedule a live demonstration. You'll see that workflows can be built and deployed on-the-fly. Be sure to see how easy it is to develop mobile apps that are tied to workflows. **What problems is Intellect solving and how is that benefiting you?** The primary goal was to reduce the dependence on paper forms and to use automated workflows where manual tasks could be eliminated and tasks/processes could be tracked. With over 100 processes automated, the time and material benefits are huge, not to mention the reduction in errors and audit trail created. ### 43. Best ROI **Rating:** 4.5/5.0 stars **Reviewed by:** Diyaa Z. | Executive Partner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2016 **What do you like best about Intellect?** The ease of use and the fast value realisation. it is considered as a magic tool for most business process management requirements. **What do you dislike about Intellect?** the only challenge is the support for right-to-left as it is mandatory in our region. **What problems is Intellect solving and how is that benefiting you?** most end-users agreed on one feedback: "magic tool to build BPMS without development and have it mobile ready". ### 44. Intellect Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2016 **What do you like best about Intellect?** Easy to use, great support, Intellect works very hard to make their customers happy **What do you dislike about Intellect?** Wish we could develop more applications - not a negative for Intellect, but for my company **Recommendations to others considering Intellect:** Please listen to the advice given by Intellect. IF we would have done that our initial go live would have been better. My Intellect contacts understand how we use the system and provide valuable advice on how to use the system and make our lives simplier **What problems is Intellect solving and how is that benefiting you?** Document Control (global) Training records Customer Complaints Internal Non conformance Approval to use methods Shorter time to get people trained and have the records require Global visibility to issues ## Intellect Discussions - [How much does intellect cost?](https://www.g2.com/discussions/how-much-does-intellect-cost) - 1 comment - [Can I create custom applications?](https://www.g2.com/discussions/can-i-create-custom-applications) - 1 comment - [View Intellect pricing details and edition comparison](https://www.g2.com/products/intellect/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+17%3A22%3A46+-0500&secure%5Bsession_id%5D=79d1e473-7818-41b9-9d83-950a02d10f55&secure%5Btoken%5D=a39a79b50d49548e9e9346d55470f5393475bcd5a03bc2105dcfb13274614065&format=llm_user) ## Intellect Features **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Quality Management** - Design Controls - Audit Management - Supplier Network Management - Risk Management **Data Management** - Aggregation - Data Models - Propagation - Data Collection - Cleansing **Health & Safety** - Job Hazards - Training **Nonconformance** - Conformance Records - CAPA - Change Management **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility - Data Security **Execution** - Planning - Scheduling - Collaboration **Quality System** - Analytics & Reporting - Real-time Collaboration - Document Control - Quality Processes **Analytics** - KPIs - Real Time - Dashboards **Environment** - Monitoring - Waste - Chemical Management **Quality system** - Document Control - Collaboration - Analytics and Reports **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Audit & Inspections** - Templates - Workflows - Corrective Actions **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Text Summarization** - Text Generation - Text Summarization **Agentic AI - Manufacturing Intelligence** - Proactive Assistance **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Inspection Management** - Templates - Workflows - Corrective Actions **Data Security** - Data Security **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Reporting & Analytics** - Injury & Ilness - Sustainability - Near Miss - Performance **Compliance** - Standards & Regulations - Permits - Certifications **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Compliance** - Standards & Regulations - Permits - Certifications **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Generative AI - Environmental Health and Safety** - Text Generation - Text Summarization **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Intellect Alternatives - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (598 reviews) - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (765 reviews) - [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) - 4.5/5.0 (401 reviews)