Intellect Reviews & Product Details

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love how the program is fully customizable. Easy to manage and configure on my own. We have seen very positive feedback during audits at how we use Intellect to improve our company. Review collected by and hosted on G2.com.

What do you dislike?

It is hard to really dislike anything about Intellect. If I had to choose one thing- it would be that there may be modules which don't fit my needs out of the box. These apps may require too many steps to process for our company. However this is easily fixed by some manual configuration. And in the end- I would rather step down the requirements than have to step up. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Intellect has brought our company to the next level when considering quality management. It has allowed us to free up time with its simple automation and ensured nothing is missed. We have been able to seamlessly adjust our configurations to meet audit recommendations or findings. We consider Intellect a great partner. My only regret is not finding them earlier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have used Intellect to better manage the flow our audits, findings, and corrective actions. We have been able to see gaps in our training requirements, trends occurring from complaints/non conformances etc. We have benefited greatly during our in house system and customer audits. Intellect provides our data at the click of a button. Review collected by and hosted on G2.com.

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Intellect Overview

What is Intellect?

Intellect offers the industry's most configurable and easy to use enterprise Quality Management System (eQMS) software suite and no-code platform for business process management and automation. Intellect QMS 4.0 -- the latest version of the company's flagship product -- offers extreme configurability, mobile apps with offline capabilities, and enables your remote workforce to stay connected and compliant. Lower your total cost of ownership, reduce product recalls, and improve operations by easily modifying your quality applications or build entirely new business apps to meet your exact requirements using the Intellect No-Code Platform. Intellect QMS 4.0 is comprehensive and integrated suite of apps designed for quality teams to effectively and efficiently manage Document Control, Nonconformance, Corrective and Preventive Actions (CAPA), Change Management, Supplier and Audit Management, Employee Training, Risk Management and many other QMS and business processes.

Intellect Details
Website
Languages Supported
English, French, Hungarian, Dutch, Portuguese, Romanian, Spanish, Turkish
Product Description

Intellect provides a highly configurable enterprise Quality Management Software (eQMS) solution and platform to enable your compliance and digital transformation. Go beyond compliance, achieve better performance.

How do you position yourself against your competitors?

Go beyond achieving compliance, beyond the standard, and beyond your competitors, and deliver better performance. Intellect offers the industry’s most configurable solution that can be configured to meet any FDA regulation, ISO standard, and many additional compliance requirements. Then we go further. We enable you to build new business apps, automate any business processes, optimize your business, and deliver exceptional products.

Now you can easily modify your QMS apps to match your exact business and compliance needs. We’ll help your audits be efficient and successful, your doc control to reflect the way you do business, your employee training to track the accreditations you need, and much more. You can modify Intellect eQMS to meet your exact needs and build additional business apps with the Intellect Compliance Platform for virtually any business department.

Go beyond compliance, and achieve better performance.


Seller Details
Seller
Intellect
Company Website
Year Founded
2000
HQ Location
Los Angeles, CA
Twitter
@IntellectIQ
4,076 Twitter followers
LinkedIn® Page
www.linkedin.com
3,893 employees on LinkedIn®
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Intellect Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

What I like about Intellect is the customizability of the platform. I like the workflow of the processes. I appreciate the ability to create new applications for our needs as the arise. The test section is also useful to confirm that changes being made won't have any adverse effect. I like the LDAP integration with the application. This saves on users needing to remember one more password. Review collected by and hosted on G2.com.

What do you dislike?

How sometimes settings are hard to locate when trying to customize applications. The learning curve for creating and customizing apps can be a bit steep at times. The errors that occur are at times rather vague and hard to determine what is causing the error.

The other dislike is the administrative side of working with the system on premises when you have a split webserver/database server. The configuration in that setup has not been the easiest. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend Intellect for a well rounded QMS solution that is highly customizable and give you the ability to create new applications to fill in gaps. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have used to handle our equipment calibration and tracking, as well as a injury/safety data tracker. We are further looking into creating additional applications to address areas that we current use Access databases for. Review collected by and hosted on G2.com.

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Quality Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The ability to add features to your app for customizations is so easy. With just a couple of clicks, you can have the workflow perfected for your organization. And when you need to modify or add things, again very simple to do. Review collected by and hosted on G2.com.

What do you dislike?

The word to pdf creator/editor feature of the software is a bit lacking. Would like to see the ability to add automatic time stamp features when the pdf is created. Would also like to see improvements with watermark when there are pictures on a pdf...the watermark does not always show on the released/obsoleted document. Would also like the ability to change visibility on the workflow views pulldown. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Keep an open mind and be willing to have one or two individuals in your organization that are dedicated to the development/implementation of the software for your company. Becoming the designer role/admin for my company has evolved into almost a new position for me. And I've really enjoyed the challenge and the learning that comes with the software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our document control process is so much more faster and efficient. We have only been live for a week or two and we have been able to release or obsolete more docs in that time frame than in the past month. No more physically chasing down people for signatures. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

It's easy to use designer interface allows users to customize modules perfectly to their business needs without any hassle. Having separate sites for designing, testing, and production really helps with maintaining change control. Additionally, Intellect being online makes the eQMS accessible anytime which is priceless. Review collected by and hosted on G2.com.

What do you dislike?

The only downside is that it can be tricky to customize the aesthetic positioning of fields and button, but overall it is the least concern when using a practical and functional eQMS. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

While it is easy to customize, it is highly suggested to have someone who is very comfortable with computers to use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Intellect has helped with maintaining an accessible and reliable documentation system, particularly in Document Control and Change Management. It keeps track of the next steps needed in a process and that is very helpful. This way nothing falls through the cracks and everything is accounted for. We can also roll out modules one at a time. Review collected by and hosted on G2.com.

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Director, Quality Operations
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Intellect is an extremely capable and flexible solution that does not require an Organizations skilled IT resources to configure, manage, or solution. The tool enables functional colleagues to configure, deploy, maintain, and manage end to end Quality solutions. Review collected by and hosted on G2.com.

What do you dislike?

Disadvantage to Intellect is more of a cultural issue and less of the tool/solution. Quality is misunderstood throughout most Organizations and often not stressed from the top down as it relates to integrated strategy. For this very reason - Intellect, more so in the beginning, was seen as just a Document Control type of repository. This level of engagement required a large amount of training and education - and once better understood.... the executive engagement and focus on the solution started taking root. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Intellect helps solve many problems related to Quality Management - and overall business management in general. The tool takes an archaic manual way of doing business - and moves it to a data driven organized and accountable world. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The platform is easy to navigate and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

I dislike having to have multiple account types and having to go from one account to another to design, test and use the platform. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Based on my personal experience I would recommend getting the training as early as you can and use the reference materials. The plat form may look difficult to use at first but it is really quite easy once you get the training. We are implementing Intellect as our initial quality management system because the platform is easy to use, allows us to upload, create, change and track changes of our documents. We also chose the platform because of the ability to access it in the web, have multiple users, and run it on mobile devices.

When considering Intellect understand that the platform is there to help deal with the documents and processes. There are some templates that make using the platform very easy, but you can also build your own templates and processes (workflows) however you want them.

The customer support has been very attentive. During the process of deciding to go with Intellect it was the attention I was paid by multiple support personnel that made me feel confident that once I purchased the service I would not be left on my own to figure out how to implement and use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to track our documents and processes allows us to be in compliance with quality requirements of state and federal agencies. Being able to modify documents in the platform and track those changes is a great compliance feature. Review collected by and hosted on G2.com.

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CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Wow - so many things: for a person with a development and configuration background, it's straight forward and logical. Mostly easy to use with some exceptions and the user interface is appealing and easy to customize for the unique and specific needs of the user(s). It's so flexible and configurable thus giving us great opportunities to solve multiple workflow, data collection and document management problems with a single solution. Review collected by and hosted on G2.com.

What do you dislike?

For newcomers to configuration, it is not intuitive. The User Manual stops short of providing all the steps needed to accomplish specific goals as it seems assumptions are made regarding prerequisite knowledge that configurators are supposed to have before starting. The workflows are easy to set up but the macros and detailed nuances often lost our new development team in a sea of confusion. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

On these last few questions: I was using Intellect nearly daily until COVID-19 resulted in a stand-down on the project. We were planning to integrate it with SharePoint (done - worked), Helix and Raven (not yet implemented) but those plans were put on hold. We struggled administratively in getting backups to work and other IT admin details. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automating the data collection of specific workflows.

The most valuable benefit we have realized has been as a result of the automated notifications that we can build in at various steps of any workflow. This saves users hours as they don't have to send reminders and follow up emails. Another benefit is that it acts as a central repository (master source of truth) for status, data and documents that multiple entities must access for different reasons; allows us to protect the access to information so that competing entities cannot see the status of other organizations' work. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The flexibility of Intellect. Between the staff who are always willing to help and the product's capabilities, you really can build anything out of this platform. Review collected by and hosted on G2.com.

What do you dislike?

About the only thing you don't have control over is some of the style options. It is very user friendly, no coding experience required, so with that come some limits on how much you can customize the look. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My business is pretty fast paced and only moving faster as current events unfold every day. This application allows us to keep up while still expanding usage. We can update the system as needed without your typically lengthy processes, incorporating more and more of our business needs faster than ever. Review collected by and hosted on G2.com.

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Chief Information Officer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I like most that it is easy to implement and maintain.

Their support organization is very knowledgeable and experienced. As a company, they have demonstrated commitment to their customers' success. And it has delivered very complex business workflows, integrating with every system, regardless of its limitations, eliminating key entry and duplication. We have created workflows that support all parts of our business, delivering significant value. Review collected by and hosted on G2.com.

What do you dislike?

No negatives. The solution along with the people that support and developed it, is excellent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Intellect is the perfect solution to implement digital and business transformation. Expose all areas of the business to it's capabilities and the ideas will flow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We created Total Quality Management workflows that improved the Integrity of our item data resulting in increased throughput at point of sale, increasing customer satisfaction, and reducing labor expenses. Also, we created a workflow system that allowed front line managers to log audits by regulators and auditors, which ensures that the reported infraction is reported to the appropriate person within the organization for resolution. It also provides a dashboard with a trending of audits and inspections per location. We alert and escalate when the responsible party breaches the SLA. Additionally, we created a transportation workflow to ensure cold chain integrity for product that leaves our distribution center, and it arrived within the store location. This has resulted in reduced spoilage and improved profits. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Customization and flexibility! Intellect (QMS) offers the flexibility to modify workflows according to businesses need. Due to the fact that it is very user friendly, it is easy for someone who does not have programming skills (QA staff) to create and change workflow processes and reports. So instead of Quality Assurance department asking for IT or software developers to modify the workflows etc, Quality Assurance can do it themselves. Review collected by and hosted on G2.com.

What do you dislike?

Doing search by keywords in the whole system doesn't seem to be possible.

It can be quite annoying setting up the system, since you need to repeat the same 'macro' for every single template and workflow. Something like "copy and paste" would be make things easier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Compliance problems, as everything is in the system processes can have a better control.

Save resources, because processes are automatized, there is no need to have someone managing it. Review collected by and hosted on G2.com.

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Sr. Manager, Training & Development
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I love how user friendly Intellect is, for both the configurators and end users. From a customization stand point, there is no other software that makes it so simple to change things to meet your business needs. For the end user, everything is very straight forward and the search functions make it incredibly easy to find anything. Review collected by and hosted on G2.com.

What do you dislike?

Honestly, I cannot think of anything I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take advantage of the support available through the Intellect team. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Initially, we used Intellect to digitally transform our QMS. However, it has evolved into so much more and has created efficiency in many of our business processes. Review collected by and hosted on G2.com.

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Director of Consumer Satisfaction
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

eQMS by intellect has allowed us to take advantage of online subscription software and yet have the enhancements we need to effective conduct our business. Review collected by and hosted on G2.com.

What do you dislike?

When I bump into a problem, I suppose I will have a dislike however heading into year 2 using the software there really hasn't been anything which couldn't be overcome either on our own or with brief help from the intellect support team Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Real time data collection, real time process status, and post processing analytics Review collected by and hosted on G2.com.

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Managing Partner
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Intellect is extremely versatile and easy to configure. The software solution was quickly configured, validated and adopted by users with various skill sets. Review collected by and hosted on G2.com.

What do you dislike?

Nothing. We found the software to be extremely helpful in rapidly automating and monitoring our engineering quality processes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We automated documentation, monitoring and related quality management of equipment batch production, calibration and preventative maintenance, repairs, non-conformances, etc. We achieved all the above using Intellect as a 21 CFR Part 11 validated software.

With Intellect, we achieved quality auditable and easy to access documentation, transparency in measuring and reporting on key performance indicators, as well as reduced non-conformance throughout our processes. Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to customize.

Well thought out set up of tools to enable change and expansion Review collected by and hosted on G2.com.

What do you dislike?

A little difficult to follow process when troubleshooting. Particularly workflows, and particularly when moving to a sub-workflow.

Not intuitive on what "page" or step and how to navigate back and foward Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good solution for "some level of customization", but prethink the final workflow and needs prior to implementing changes. OOB version has predetermined workflows that may not match current QM. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Electronic Quality Management System. Unique and current data management visibility & search. Integration with QM program.

Benefits include easier integration and accuracy of findings. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Task Reminders, user-friendly configuration and universal adaptability. The reduced risk of user error is worth it all by itself! Review collected by and hosted on G2.com.

What do you dislike?

Slower experience with security firewalls of Tech Data server. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Organizational excellence - At Tech Data, we've been able to transition hundreds of work instructions that support multiple departments, Corrective Action and Improvement management, Quality Project Planning and Learning Development applications is taking cross-functional governance to the next level. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The ability to modify existing Apps and create new Apps Review collected by and hosted on G2.com.

What do you dislike?

Probably more changes to the Out of the box solutions than I thought I would have to make Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a single place for all QMS. We can integrate the different Apps so that the data is easily retrievable. Improved Communication. Documented completion of activities Review collected by and hosted on G2.com.

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AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Have had a great experience with the Employee Training App. To have all records in one location making it easy to search without having to use the paper copies in the training folders. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to dislike here. It has been extremely helpful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Benefits are no oversight for training due. The system shows any missing training for specific job titles. Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy configuration, helpful test site, easy metrics Review collected by and hosted on G2.com.

What do you dislike?

OOTB configuration is not great for med devices Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It will take time to learn the system if never used before or something similar so be patient Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have configured 4 apps which has allowed more automation for assigning document numbers, creating training records, tracking complaints and non-conformances and easily sending reminder emails and updates to users. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Good customer service in support of a good product. Easy to talk to and quick to respond and very helpful Review collected by and hosted on G2.com.

What do you dislike?

Not much I have not comment in this as there is noting I dislike Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They are very supportive and understanding company willing to work with you to fix your issues Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Global systems for quality such as Customer complaints, non conformances and document management Review collected by and hosted on G2.com.

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Managing Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Intellect is a user friendly no code platform, enabling customers to innovate and stay complaint with industry and government regulations. Review collected by and hosted on G2.com.

What do you dislike?

Too easy to use.. I really have noting but great things to say about Intellect and the experience I have had with it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Compliance

Digitization

Process efficiency

Faster time to market Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

We use intellect as our QMS software solution. We highly recommend it. It allows us the flexibility to tailor the system to our needs while allowing us to streamline our processes and create efficiencies. Review collected by and hosted on G2.com.

What do you dislike?

Hard to say, our experience so far with intellect has been very good. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Document control, training records, etc. Intellect allows our team access to all of our documents that they need when they need them. it also streamlines changes and is able to improve communications throughout all departments. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

documentation, review, email notification Review collected by and hosted on G2.com.

What do you dislike?

nothing so far, everything I am using is ok Review collected by and hosted on G2.com.

Recommendations to others considering the product:

nothing Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

ease on reviewing documents, history, notification emails Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The flexibility to edit apps and create new ones. Review collected by and hosted on G2.com.

What do you dislike?

Help desk (for non-emergency) now goes to another system less effective. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Documents located everywhere are now in one place. Document reviews and revisions are easy to track. Some quality processes mostly ignored are now easier to find and use. Review collected by and hosted on G2.com.

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Supervisor
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like that it’s an all in one system and easy to navigate. If you want to train, to contain it’s easy to do. I love the Mobile App Review collected by and hosted on G2.com.

What do you dislike?

Now when you have to Edit a Document that would be the only thing I dislike, you have to click here, double click there and I think you should just be able to pull it up and edit. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would definitely recommend this System to other businesses, I’m a Contractor working with many different Systems and this is one of the easiest to learn. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I like having everything right there on my Dashboard and it has helped me with my inventory, documents. Review collected by and hosted on G2.com.

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Mr
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The best thing about mind is the capacity to change or adjust applications without needing a degree in IT. A great deal of utilization that utilization judgment don't have an IT foundation and we are as yet ready to redo applications simply like anybody from our IT group. It is truly easy to use. I like that our parent organization approaches key records without depending on somebody to give them the reports. The adaptability in the revealing after took off is astounding. Review collected by and hosted on G2.com.

What do you dislike?

Client administration is here and there, at times great and once in a while less so. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend you learn first as learning it is the simple part simply have tolerance with the slows down. Have a go at running it off an alternate framework if conceivable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Utilizing it to take care of issues from requests following to Human Resources brief workers. Executed Doc Control and Customer Complaint/non conformance. Review collected by and hosted on G2.com.

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