I like the enrollment process for the patients. I like that they are automically sent a link after they are seen. I also like that we are able to send forms to our patients. Review collected by and hosted on G2.com.

Not everything maps into our EMR when patinets complete forms. So some of the manul mapping leaves room for error. I also do not like in the practice portal that when you are mapping the self-registered patients there's not a back button, you alwasy ahve to click on dashboard. Review collected by and hosted on G2.com.

Multiple areas of Intelichart to like---from giving the end-user full customization to what is displayed on the Patient's portal to the Support staff who promptly provide information related to any questions/issues that may get brought up.

It's also comforting to know that Intelichart stays current with all the necessary accreditation, especially as the Cures Act constantly evolves in adding new data elements. Review collected by and hosted on G2.com.

The Enhancement Request department can be slow to respond to new ideas submitted for consideration for future upgrades. Without knowing how these are reviewed, I can't necessarily fault the team responsible for reviewing these "recommendations" since they are constantly working to improve the core aspect of Intelichart for both the patient and clinical staff who support the Practice Portal. It would be nice to have some transparency or an option where other Intelichart clients can see other practice enhancement requests to see if there might be broad support for implementing enhancements Review collected by and hosted on G2.com.

Customer service - Working with the team is quite easy. Quick replies - Quite helpful Review collected by and hosted on G2.com.

For me pretending to be a user of a senior age -- I would like to see little pop-ups to assist with guiding the seniors to better flow around the sight -- and or possible to have help along the way of useage. Review collected by and hosted on G2.com.

It has transformed the lives of our support staff and patients. Its incredibly convenient and improving our workflow. The product is outstanding and continuously evolving. Review collected by and hosted on G2.com.

The user interface is more intuitive and user friendly since it takes some time for new users to find desired features. Review collected by and hosted on G2.com.

The product itself is exceptional, without any lack. It has enhanced our workflow. Its ability to integrate with various vendors ensures troubleshooting. Review collected by and hosted on G2.com.

InteliChart provides convenience through engagement and digital messaging.The system has no option for modifying features. Review collected by and hosted on G2.com.

Notifications for Appointment Reminders, the ability to message your care team as a patient, the ability to request a med refill as a patient, and the ability to create certain types of campaigns. We also find the eHealth solution has been very easy to use. Review collected by and hosted on G2.com.

The population builder within the Patient Activate Solution has been extremely underwhelming. There are many population filters that we have requested since we went live and none of them have been added via the Product team. Also - all of our enhancement requests have not been selected and performed. Review collected by and hosted on G2.com.

Easy for patients to use portal.

Great training and support to set up and also ask ongoing questions. Review collected by and hosted on G2.com.

Our providers and staff have requested ways to improve the portal workflow. These requests are acknowledged very nicely and are accepted as enhancement requests. I wish the IC development team could get to these enhancement requests quicker. Once they do, the development team is great to work with. Just wish I didn't take so long. Review collected by and hosted on G2.com.

Patient administration, Patient notify and patient intake Review collected by and hosted on G2.com.

Adding children to parent accounts, two easy for patients to create multiple accounts Review collected by and hosted on G2.com.

The Intelichart portal is an intuitive platform for our patients to view their medical records on demand. The Intelichart Portal makes our lives as healthcare providers easier as it eliminates the need for us to field chart-related questions about our patient's records and spend hours of our valuable resources on the phone with them. Messages are sent digitally, and they import directly into our EMR system, which makes the entire process faster and more pleasant for the patient. Intelichart has excellent support and usually gets back to us promptly. Review collected by and hosted on G2.com.

There are not any downsides to using Intelichart. Any issues that we have had in the past were promptly resolved by their support and development team. Review collected by and hosted on G2.com.

To pick just one favorite feature would be hard, but the number one feature would be the ease of use for both patients and end-users. The support is phenomenal. Review collected by and hosted on G2.com.

There is nothing I dislike about this product, it has been life-changing for support staff and patients. Review collected by and hosted on G2.com.