Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Clinical Informatic Manager"
4/5
What do you like best about InteliChart?

I like the Patient Notify application and the ability to send forms to patient prior to their visit to complete and the information provided automatically populates in their chart. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

On Demand Notifications do not go out to the patients until the next day. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Easier to use and makes front desk check in more efficient"
5/5
What do you like best about InteliChart?

Intelichart set up was easy to do. Modifications are also easy to make. Staff love the check in process and patients like that they are spending less time waiting. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Nothing I love it. It has been extremely helpful. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Better communication with patients"
5/5
What do you like best about InteliChart?

Patients can comunicate faster via portal. Customer Support, Frequency of use, Ease of Integration. Ease of Use, Ease of Implementation Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

We need to be able to Syncronize notifications to patient when having multiple appointment in one day. Review collected by and hosted on G2.com.

LH
Lexi H.
Patient Information Specialist
Mid-Market (51-1000 emp.)
"Beneficial to our practice."
4/5
What do you like best about InteliChart?

The ease for both providers and patients. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Frequent updates and down time which offers hinder use for weekend use. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Decent for Medical Clinic"
4/5
What do you like best about InteliChart?

The customer support is great. I like how many options there are. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

There seems to be a lot of flukes or random things that go wrong. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Great offers and support."
5/5
What do you like best about InteliChart?

Being able to have multiple options within one service. Great support team and learning opportunities. Easy for all departments of staff to use. swithcing over from previous was simple for the team. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

limited options on certain features unless doing a add on. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Seamless solutions for patient engagement"
5/5
What do you like best about InteliChart?

Organized training and implementation. Customer support is outstanding. Solutions are continuously added or improved. They listend to client feedback to improve their products. Fully integrated with our EHR. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

The implimentation learning curve can be difficult for end users, but that is to be expected with any new product. Review collected by and hosted on G2.com.

Verified User in Medical Practice
IM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Great new features"
5/5
What do you like best about InteliChart?

Adding to the patient experience is great! Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

The issues we had with the patient notify. Review collected by and hosted on G2.com.

DC
Diana C.
Patient Service Specialist
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Excellent"
4/5
What do you like best about InteliChart?

The ability to design meaaages for patients. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Not much that I don't like...it's great can't wait Review collected by and hosted on G2.com.

RN
Robin N.
Mid-Market (51-1000 emp.)
"DIsappointed in overall experience and functionality"
1.5/5
What do you like best about InteliChart?

Patient is able to access their medical records 24/7 Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Support is unhelpful. They spend way too much time trying to disprove the client that they should be spending on correcting all the issues. Review collected by and hosted on G2.com.

Response from William Saemann of InteliChart

Thank you for sharing your feedback with us. We appreciate your input so we can identify areas for improvement.

We’re taking steps to address your concerns and your Account Manager will be following up via email with the next steps.