Shaniqua T.
ST
Shaniqua T.
"Efficient Patient Portal with Minor Integration Hiccups"
4.5/5
What do you like best about InteliChart?

I really like how InteliChart serves as a great portal, offering patients the freedom to access any information they might need, from their visit summaries to messages from their provider. It's particularly useful for facilitating communication with the practice regarding all details of their visits. I also found the initial setup to be very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

At times labs don't populate over. It would be beneficial if the IT department could monitor this. Patients often call the office stating that the portal isn't showing information that should populate and be integrated from the patients' charts into the portal. It would benefit the office and the patients if there was a way to monitor maybe a flagging issue to the IT department or to those who manage the InteliChart on their side. Review collected by and hosted on G2.com.

SR
Staci R.
Revenue Cycle Manager
Mid-Market (51-1000 emp.)
"Very easy to use from the provider side as well as the patient side."
3/5
What do you like best about InteliChart?

They work with the providers so well to make sure that it functions like we want. They have been easy to work with and our patients love it. I like all the features that they offer balances via text, demand messaging, appointment reminders, etc. To have one platform that does so many things it great. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Some of the features that are shown during webinars are not always in production and it isn't made clear that they are not yet in general release. Review collected by and hosted on G2.com.

MH
Morgan H.
Operations manager
Mid-Market (51-1000 emp.)
"Unified Patient Platform with Seamless Integration"
4/5
What do you like best about InteliChart?

I like InteliChart because it brings all different platforms under one umbrella, making it easier for us to manage everything in one place. Before using InteliChart, we had to deal with multiple vendors for notifications and patient forms, but now it's streamlined into a single system. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

none Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Streamlined Patient Engagement, Needs More Customization"
3.5/5
What do you like best about InteliChart?

I like that InteliChart is very user-friendly and helps us assist patients in viewing a lot of information. I appreciate that patients can send messages to their care team, and overall, the communication feature is awesome. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

I'd like it to be more customizable, especially for adolescents. I wish there was a way to pick and choose what we're able to release, like sensitive material. We're still working through kinks all the time with the configuration. Review collected by and hosted on G2.com.

Stephanie B.
SB
Stephanie B.
owner
Small-Business (50 or fewer emp.)
"Great Communication and Support from the Company"
5/5
What do you like best about InteliChart?

The communication with the company has been good. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

The learnability in the beginning was difficult. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"very happy with intake"
4.5/5
What do you like best about InteliChart?

We are really liking the new intake option Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

have had issues adding new staff/providers occasionally Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Streamlined Patient Interactions, Needs Messaging Improvements"
4/5
What do you like best about InteliChart?

I use InteliChart's patient portal for our patients, and I like that it provides features like online appointment scheduling, viewing documents, and messaging providers. These features make the process easier for both our staff and patients. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Group messaging/mass messaging, delays, errors viewing documents Review collected by and hosted on G2.com.

Holly M.
HM
Holly M.
Biller/ office manager
Small-Business (50 or fewer emp.)
"User-Friendly Patient Portal with an Easy-to-Navigate Dashboard"
4.5/5
What do you like best about InteliChart?

User-friendly patient portal. The portal dashboard is easy to navigate, and I’m able to interact smoothly through the office practicum. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

I would like to see more applications including and not all separate Review collected by and hosted on G2.com.

WM
Willow M.
Patient Services Coordinator
Small-Business (50 or fewer emp.)
"Intellichart is super useful"
5/5
What do you like best about InteliChart?

Easy to register patients and integrates well with OP Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

It’s a separate platform from our EMR system so it has to be open in the background Review collected by and hosted on G2.com.

Abby A.
AA
Abby A.
Operations director
Small-Business (50 or fewer emp.)
"Easy Patient Communication with Office Staff"
4.5/5
What do you like best about InteliChart?

Easy patient communication with office staff Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Cost. The prices are steep and not really helpful with small practices Review collected by and hosted on G2.com.