--- title: InteliChart Reviews meta\_title: 'InteliChart Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 71 reviews by the users' company size, role or industry to find out how InteliChart works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 71 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- ### InteliChart Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of InteliChart, streamlining patient registration and communication effectively. [(16 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1437724&qs=pros-and-cons#reviews) Users value the **efficient patient communication** features of InteliChart, enhancing both patient experience and staff workflow. [(11 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1438501&qs=pros-and-cons#reviews) Users appreciate the **easy patient communication** facilitated by InteliChart, enhancing efficiency for both staff and patients. [(6 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1949205&qs=pros-and-cons#reviews) Users value the **efficiency** of InteliChart, enhancing communication and streamlining workflow for healthcare providers. [(6 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1438268&qs=pros-and-cons#reviews) Users find **easy integrations** with InteliChart enhance functionality and improve patient experience significantly. [(5 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1438409&qs=pros-and-cons#reviews) Users find the **limited features** of InteliChart frustrating, particularly regarding patient reminders and population filters. [(5 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1437795&qs=pros-and-cons#reviews) Users find InteliChart **not user-friendly** , struggling with its complex layout and time-consuming setup process. [(5 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=2046383&qs=pros-and-cons#reviews) Users find the **difficult setup** of InteliChart frustrating, especially for accessing multiple accounts or features. [(4 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1949206&qs=pros-and-cons#reviews) Users are frustrated by the **missing features** in InteliChart, impacting usability and desired functionalities. [(4 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1438021&qs=pros-and-cons#reviews) Users report **EMR integration issues** with InteliChart, impacting access to essential patient information and requiring IT intervention. [(3 mentions)](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=2422940&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of InteliChart ##### 1. Ease of Use Users appreciate the **ease of use** of InteliChart, streamlining patient registration and communication effectively. [ See 16 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1437724&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Streamlined Patient Interactions, Needs Messaging Improvements" What do you like about InteliChart? I use InteliChart's patient portal for our patients, and I like that it provides features like online appointment scheduling, viewing documents, and m WM Willow M. Small-Business (50 or fewer emp.) 5.0/5 "Intellichart is super useful" What do you like about InteliChart? Easy to register patients and integrates well with OP ##### 2. Patient Communication Users value the **efficient patient communication** features of InteliChart, enhancing both patient experience and staff workflow. [ See 11 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1438501&qs=pros-and-cons#reviews) See Related User Reviews AS Adriana S. Mid-Market (51-1000 emp.) 4.5/5 "Intelichart has been an amazing product for our Clinic" What do you like about InteliChart? We have been using Intelichart for over 4 years now at our Clinic and it has been great! Patients and staff love it! Patients love the ability to be ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Streamlined Patient Engagement, Needs More Customization" What do you like about InteliChart? I like that InteliChart is very user-friendly and helps us assist patients in viewing a lot of information. I appreciate that patients can send messag ##### 3. Communication Users appreciate the **easy patient communication** facilitated by InteliChart, enhancing efficiency for both staff and patients. [ See 6 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1949205&qs=pros-and-cons#reviews) See Related User Reviews ![Holly M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holly M.") HM Holly M. Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly Patient Portal with an Easy-to-Navigate Dashboard" What do you like about InteliChart? User-friendly patient portal. The portal dashboard is easy to navigate, and I’m able to interact smoothly through the office practicum. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Streamlined Patient Engagement, Needs More Customization" What do you like about InteliChart? I like that InteliChart is very user-friendly and helps us assist patients in viewing a lot of information. I appreciate that patients can send messag ##### 4. Efficiency Users value the **efficiency** of InteliChart, enhancing communication and streamlining workflow for healthcare providers. [ See 6 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1438268&qs=pros-and-cons#reviews) See Related User Reviews MH Morgan H. Mid-Market (51-1000 emp.) 4.0/5 "Unified Patient Platform with Seamless Integration" What do you like about InteliChart? I like InteliChart because it brings all different platforms under one umbrella, making it easier for us to manage everything in one place. Before usi LD Lauren D. 4.5/5 "Streamlined Patient Communication, Exciting New Features" What do you like about InteliChart? I am very excited about all the new and upcoming upgrades to InteliChart, and I'm definitely planning to add more services to our account. I'm particu ##### 5. Easy Integrations Users find **easy integrations** with InteliChart enhance functionality and improve patient experience significantly. [ See 5 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1438409&qs=pros-and-cons#reviews) See Related User Reviews AS Adriana S. Mid-Market (51-1000 emp.) 4.5/5 "Intelichart has been an amazing product for our Clinic" What do you like about InteliChart? We have been using Intelichart for over 4 years now at our Clinic and it has been great! Patients and staff love it! Patients love the ability to be WM Willow M. Small-Business (50 or fewer emp.) 5.0/5 "Intellichart is super useful" What do you like about InteliChart? Easy to register patients and integrates well with OP ### 5 Cons or Disadvantages of InteliChart ##### 1. Limited Features Users find the **limited features** of InteliChart frustrating, particularly regarding patient reminders and population filters. [ See 5 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1437795&qs=pros-and-cons#reviews) See Related User Reviews SR Staci R. Mid-Market (51-1000 emp.) 3.0/5 "Very easy to use from the provider side as well as the patient side." What do you dislike about InteliChart? Some of the features that are shown during webinars are not always in production and it isn't made clear that they are not yet in general release. ![Shaniqua T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaniqua T.") ST Shaniqua T. 4.5/5 "Efficient Patient Portal with Minor Integration Hiccups" What do you dislike about InteliChart? At times labs don't populate over. It would be beneficial if the IT department could monitor this. Patients often call the office stating that the por ##### 2. Not User-Friendly Users find InteliChart **not user-friendly** , struggling with its complex layout and time-consuming setup process. [ See 5 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=2046383&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Streamlined Patient Interactions, Needs Messaging Improvements" What do you dislike about InteliChart? Group messaging/mass messaging, delays, errors viewing documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Two-Way Texting Is Hard to Manage for Large Practices" What do you dislike about InteliChart? The two way text feature is awful for a large practice. It’s impossible to sort through ##### 3. Difficult Setup Users find the **difficult setup** of InteliChart frustrating, especially for accessing multiple accounts or features. [ See 4 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1949206&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Streamlined Patient Engagement, Needs More Customization" What do you dislike about InteliChart? I'd like it to be more customizable, especially for adolescents. I wish there was a way to pick and choose what we're able to release, like sensitive ![Annelise A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annelise A.") AA Annelise A. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use, Customizable, and User-Friendly" What do you dislike about InteliChart? It is mostly good, the only downside is the initial sign up is a little difficult ##### 4. Missing Features Users are frustrated by the **missing features** in InteliChart, impacting usability and desired functionalities. [ See 4 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=1438021&qs=pros-and-cons#reviews) See Related User Reviews SR Staci R. Mid-Market (51-1000 emp.) 3.0/5 "Very easy to use from the provider side as well as the patient side." What do you dislike about InteliChart? Some of the features that are shown during webinars are not always in production and it isn't made clear that they are not yet in general release. ![Edwin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin M.") EM Edwin M. Mid-Market (51-1000 emp.) 4.0/5 "Patient Portal Experience" What do you dislike about InteliChart? I dislike that it does not have patient reminders feature. ##### 5. EMR Integration Issues Users report **EMR integration issues** with InteliChart, impacting access to essential patient information and requiring IT intervention. [ See 3 mentions ](https://www.g2.com/products/intelichart/reviews?filters%5Bsentiment_snippet%5D=2422940&qs=pros-and-cons#reviews) See Related User Reviews WM Willow M. Small-Business (50 or fewer emp.) 5.0/5 "Intellichart is super useful" What do you dislike about InteliChart? It’s a separate platform from our EMR system so it has to be open in the background JM Jim M. 3.0/5 "Appointment Reminders Simplified, EHR Integration Needs Improvement" What do you dislike about InteliChart? I find the interface with the EHR and related functionality lacking. The initial setup was difficult, very involved, and lengthy. ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/23/2024 "Clinical Informatic Manager" 4/5 What do you like best about InteliChart? I like the Patient Notify application and the ability to send forms to patient prior to their visit to complete and the information provided automatically populates in their chart. Review collected by and hosted on G2.com. What do you dislike about InteliChart? On Demand Notifications do not go out to the patients until the next day. Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? Notifying patients of their appointments which freeze up the front desk to do other things Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 10/24/2024 "Easier to use and makes front desk check in more efficient" 5/5 What do you like best about InteliChart? Intelichart set up was easy to do. Modifications are also easy to make. Staff love the check in process and patients like that they are spending less time waiting. Review collected by and hosted on G2.com. What do you dislike about InteliChart? Nothing I love it. It has been extremely helpful. Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? Pre registration. Notification of appts-decreasing no show rates. Efficiency at check in. User friendly patient portal Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/3/2024 "Better communication with patients" 5/5 What do you like best about InteliChart? Patients can comunicate faster via portal. Customer Support, Frequency of use, Ease of Integration. Ease of Use, Ease of Implementation Review collected by and hosted on G2.com. What do you dislike about InteliChart? We need to be able to Syncronize notifications to patient when having multiple appointment in one day. Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? At this time all features purchased are fine for now. Review collected by and hosted on G2.com. Show More 11/1/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite LH Lexi H. Patient Information Specialist Mid-Market (51-1000 emp.) 9/11/2024 "Beneficial to our practice." 4/5 What do you like best about InteliChart? The ease for both providers and patients. Review collected by and hosted on G2.com. What do you dislike about InteliChart? Frequent updates and down time which offers hinder use for weekend use. Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? It is solving the issues that patient have when reaching providers or obtaining medical advise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 10/31/2024 "Decent for Medical Clinic" 4/5 What do you like best about InteliChart? The customer support is great. I like how many options there are. Review collected by and hosted on G2.com. What do you dislike about InteliChart? There seems to be a lot of flukes or random things that go wrong. Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? We've had some issues with surveys and speed time and they have solved both of those so far. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 9/11/2024 "Great offers and support." 5/5 What do you like best about InteliChart? Being able to have multiple options within one service. Great support team and learning opportunities. Easy for all departments of staff to use. swithcing over from previous was simple for the team. Review collected by and hosted on G2.com. What do you dislike about InteliChart? limited options on certain features unless doing a add on. Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? being able to stay HIPPA compliant Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 9/13/2024 "Seamless solutions for patient engagement" 5/5 What do you like best about InteliChart? Organized training and implementation. Customer support is outstanding. Solutions are continuously added or improved. They listend to client feedback to improve their products. Fully integrated with our EHR. Review collected by and hosted on G2.com. What do you dislike about InteliChart? The implimentation learning curve can be difficult for end users, but that is to be expected with any new product. Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? Bottlenecking at the front desk has been reduced. Patients have more control over when they schedule, which increases our visits. Appointment notification is uncomplicated. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") IM Verified User in Medical Practice Mid-Market (51-1000 emp.) 9/11/2024 "Great new features" 5/5 What do you like best about InteliChart? Adding to the patient experience is great! Review collected by and hosted on G2.com. What do you dislike about InteliChart? The issues we had with the patient notify. Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? Great concepts in evolving with the industry standard Review collected by and hosted on G2.com. Show More 9/25/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite DC Diana C. Patient Service Specialist Health, Wellness and Fitness Mid-Market (51-1000 emp.) 9/11/2024 "Excellent" 4/5 What do you like best about InteliChart? The ability to design meaaages for patients. Review collected by and hosted on G2.com. What do you dislike about InteliChart? Not much that I don't like...it's great can't wait Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? Better communication a Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RN Robin N. Mid-Market (51-1000 emp.) 3/12/2024 "DIsappointed in overall experience and functionality" 1.5/5 What do you like best about InteliChart? Patient is able to access their medical records 24/7 Review collected by and hosted on G2.com. What do you dislike about InteliChart? Support is unhelpful. They spend way too much time trying to disprove the client that they should be spending on correcting all the issues. Review collected by and hosted on G2.com. What problems is InteliChart solving and how is that benefiting you? Intelichart is reducing the number of patients coming into the clinics to get copies of physicials, immunizations, medical records, etc. Review collected by and hosted on G2.com. Show More Response from William Saemann of InteliChart [Editedit](https://www.g2.com/survey_responses/intelichart-review-9416231/official_response/edit) Thank you for sharing your feedback with us. We appreciate your input so we can identify areas for improvement. We’re taking steps to address your concerns and your Account Manager will be following up via email with the next steps. 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