LD
Lisa D.
Senior Managing Director - Business Operations
Mid-Market (51-1000 emp.)
"Great Partner & Product!"
5/5
What do you like best about IntelAgree?

IntelAgree helped our company move from a manual and cumbersome contract process to a fully automated process and cloud-managed system. By using IntelAgree, we are now able to house all our contracts in one place, and better track contract statuses and progress, while also integrating IntelAgree with our applicant tracking system, Bullhorn, to bring visibility to our sales staff. The best part of IntelAgree is the integration, and that it's powered by AI, unlocking analytics and insights that we were never able to track before. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

The only thing you will have to prepare for when moving to IntelAgree is a new process, and working through the kinks that come with adopting a new procedure. With that said, there is nothing we dislike about IntelAgree. Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review, Lisa! We are overjoyed to hear how your team was able to transition from a completely manual process to one that is fully automated by IntelAgree. We agree that integrating IntelAgree with your existing tools will give your teammembers a new level of visibility and simplify the otherwise burdensome process of taking a contract from creation to execution. Thank you for your kind words regarding working with our teams, I'll be sure to share those with them. Our Implementation and Client Success teams are rock stars who pride themselves on making clients successful within IntelAgree.

Holly P.
HP
Holly P.
S
Small-Business (50 or fewer emp.)
"Cancellation"
5/5
What do you like best about IntelAgree?

The system is user-friendly and the entire IntelAgree staff is wonderful to work with. They take all of your considerations into account and will implement them sometimes. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

I would like it if we could provide users with contract-specific permissions instead of by Organization Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review, Holly! We appreciate you sharing how our reminder functionality keeps your company abreast of those approaching key dates in your contracts, which allows you to capitalize on opportunities relating to those dates, ensuring nothing slips through the cracks. Our product team always loves to hear feedback from your team, as it helps us to develop the most impactful features for our subscribers.

Verified User in Transportation/Trucking/Railroad
IT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Contract Workflow"
3.5/5
What do you like best about IntelAgree?

Ability to relate all documents and create reminders as needed all in one place. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

Currently, the reporting functionality. Numerous reporting metrics are needed to fully gauge production. Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review! We are pleased to hear that the ability to create contract relationship trees and stay on top of key dates has helped to improve processes throughout your organization. Process improvement is music to everyone's ears. To help better improve your various processes, our development team is working to greatly enhance IntelAgree's analytics capabilities to report on metrics relating to a contract's process; not just reporting on data within a contract.

If you haven't already, please reach out to your account manager so we can schedule a meeting with you and our Product team. They would love to validate their designs and get your feedback. We can't wait to get our new analytics capabilities into our subscribers' hands.

TK
Traci K.
Legal Operations Contracts Specialist
Enterprise (> 1000 emp.)
"Amazing experience with the product and customer support"
5/5
What do you like best about IntelAgree?

I like the ease of use of IntelAgree and the enhancement of features that continue to be provided to us. It is a great tool to help the incoming and outgoing process of Contracts stay organized. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

I think it could be a more advanced tool, but I believe that will come over time. Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review! We are glad to hear that IntelAgree has helped streamline your review and execution process. You will continue to see advancements in our system's functionality, as we deploy a new release every 6 weeks. We have many exciting enhancements lined up for 2022 and are eager to get them in the hands of our subscribers.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Great product with an all-star support team."
4/5
What do you like best about IntelAgree?

IntelAgree has a very knowledgeable and responsive customer support team that makes implementation as painless as possible and provides top-notch ongoing troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

Because it is a relatively new product, IntelAgree could use a little more polish when it comes to its user interface/experience. However, the development team is constantly improving the system and is very receptive to client suggestions and improvements. Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review! We are thrilled to hear of your central repository and streamlined review successes! Keep your feedback coming. As a customer centric company and product, we rely on your feedback to ensure enhancements are aligned to our customers' needs. If you would like to have a session with our Product Design team, I would be more than happy to set that up. Please email us at success@intelagree.com.

Dan M.
DM
Dan M.
Chief Legal Officer
Mid-Market (51-1000 emp.)
"Intelagree -- Exceptional Contract Management Software for In-House Counsel"
5/5
What do you like best about IntelAgree?

Best-in-class technology coupled with exceptional customer service. A lifesaver for in-house counsel seeking to be more efficient in drafting/reviewing agreements with time-saving search capabilities. Pricing is far more reasonably than many of the bigger players in the contract management space and with Intelagree, you get personalized attention. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

They are a relatively new player in the contract management space so early on we worked side by side with them to customize areas fro our plafform that distinguished them from others in the market. Their development and customer service team are tremendous to work with and and timely respond to their clients needs. Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review, Dan! We are trilled to hear that IntelAgree has provided your organization significant time savings and increased efficiencies internally. The feedback and insights you and your team provide is always greatly appreciated. We have enjoyed working with your team over the last few years and look forward to many more years ahead.

Alexa S.
AS
Alexa S.
Legal Operations Manager
Enterprise (> 1000 emp.)
"Manager, Legal Operations"
4.5/5
What do you like best about IntelAgree?

The agility of the IntelAgree team to accommodate requests and address issues. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

Some restrictions in the tools functionality including user preferences re notifications and user permission based on org rather than contract type. Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review, Alexa! We are targeting a notification center as part of an upcoming release and our team is discovering how to make contracts available to multiple organizations. I will ensure our development team discovers your team's business needs for the feature as they begin their design discovery. We always want to ensure our features meet the needs of the user. Feel free to shoot me an email anytime if there are any new details that we have not yet discussed. On a side note, I think you're going to be excited by the upcoming March 1st release. It contains several features that came from you and your team.

Gary G.
GG
Gary G.
Senior Vice President - Mass Torts
Mid-Market (51-1000 emp.)
"Great solution for our business"
4.5/5
What do you like best about IntelAgree?

The user experience is made easier with intuitive elements for more reliable contract management. The implementation team is attentive and responsible, and the onboarding went smoothly. We regularly utilize the contract wizard functionality to ensure that our contracts don't have conflicting language and incorporate all necessary. The integration with Microsoft Word makes comparing, editing and redlining easy. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

There are some limitations on customization. Elements like colors and menus and locations of different access points are static. The system needs some additional functionality like derivative document capabilities. In other words, the ability to create custom document templates easily from existing contracts is lacking. There's no easy way to manually send a reminder "link" to clients to sign their contracts. Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review, Gary! Our development team plans to do technical discovery around the concept of contract template versioning as part of a future development cycle. We will reach out to you and your team once we have a proposed design for the functionality. We appreciate your continued feedback and suggestions.

Carla S.
CS
Carla S.
Operations Leader
Mid-Market (51-1000 emp.)
"Great product, outstanding white glove service and support. Highly Recommend!!"
5/5
What do you like best about IntelAgree?

In November 2020, we began our working relationship with IntelAgree. We had previously used DocuSign and Adobe and were moving away from those tools for our client contracts due to price & function. We wanted a clean and efficient tool that would represent us well to our clients and prospects. IntelAgree is an easy to use tool for all users involved. Their contract wizard simplifies the process for the sender keeping things standardized and running smooth. In addition, the implementation process was a breeze with the high level of customer care that we received. Special shout outs are in order for Cory & Evan, identifying our needs and answers all our many questions. Also Mercedes was a cornerstone in the implementation process, working with us on every steps and ensuring we had the setup needed to support our internal team. We were on a tight timeline and they adjusted and worked with us, modifying the process to fit our needs. Lastly, the support crew Natalia, Jennifer, Matthew... just WOW.. they answer all our crazy questions and never make us feel bad for asking multiple times. Their training was incredible but like you, we've got a lot to jungle. I couldn't recommend this team more... and the tool is pretty fabulous as well. The AI behind the scenes that helps keep contracts up to date and organized... just ask for a demo. You won't be sorry. I personally have experience with DocuSign, Adobe/Echosign among others and would put my money on IntelAgree any day of the week. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

NOTHING! They are great and the product's functionality has exceeded my expectations. Integrates well with our most commonly used tools: Bullhorn, Microsoft Word. Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review, Carla! We are delighted to hear that both our product and service have exceeded your expectations. We agree that IntelAgree offers more value than the competitors you mentioned.

KK
Kyle K.
Director of Business Technology
Mid-Market (51-1000 emp.)
"Finally a platform that brings efficiency and automation to contracts management"
4.5/5
What do you like best about IntelAgree?

Some of the best features are around the process automation the platform can bring to contracts management. It not only makes it easier to review contract language but to also go back and search the contract repository. The plugin with MS Word is extremely helpful as well since that is commonly the platform used to facilitate redlining with client. Plus the ability to house templates in the system is incredibly helpful to users who have to generate contracts. Significant reduction in time spent putting a contract together. Review collected by and hosted on G2.com.

What do you dislike about IntelAgree?

One gap we ran into is we had hoped to use the platform for internal contracts but our internal users cannot use their logins as both a standard user (one that creates, approves, or signs contracts) as well as a signee. Note that this is not the core intention of the platform but it was identified as another area where maybe the platform could help. The team suggested a workaround trying to think outside the box but it didn't line up with how we had hoped it might work. Review collected by and hosted on G2.com.

Response from Customer Success of IntelAgree

Thank you for your review, Kyle! As you know, enhancements to IntelAgree are always underway and we rely on feedback from our partners to build the best CLM product on the market. We will reach out in the coming week to schedule some time to connect with our product team to ensure they are fully aware of your signature needs. If you encounter any questions or want to discuss anything, please feel free to reach out to us at success@intelagree.com.