I think what has been the shining star here is the IntelAgree staff and support that helped us work through our various internal processes since our contracts are different depending on the market changes in staffing healthcare. Even prior to the pandemic our business moves fast with the changes, but during the pandemic, it was ever busier and we had to be nimble in our contract efforts. IntelAgree worked alongside us to help navigate the landscape to tailor our needs to the challenges we faced. IntelAgree provided our team with responsiveness and understanding throughout our onboarding. The ability of the software to recognize the items we need to track is useful not only to the Contracts/Legal team for compliance and tracking but to other teams that also use this information to make business decisions. IntelAgree continues to partner with our growing company needs and the various platforms we are implementing. IntelAgree goes above and beyond for the customer in our partnership and fluctuating needs when we have changes, adding brands, and the changing landscape in healthcare. I am impressed with thier "can do" attitude and the way they listen to thier costomer's needs. Review collected by and hosted on G2.com.
I feel the problem mostly lies with how our Company needed to change according to the needs of the market and as such, we have had to re-process many of the Attributes on our side. IntelAgree has done as much as they could to retrain our new Attributes and assist in every way possible. In addition, since we are not an out-of-the-box customer, our needs were challenging and IntelAgree continues to support our need for variances. To mitigate this gap IA has held many training opportunites for our various staff and departments for the users to gain a better understanding and allow for universal use. Review collected by and hosted on G2.com.
Thank you for your review, Jan! We have enjoyed working with you and your team. Your ability to capture key data within your contracts and streamline your approval process through IntelAgree is music to our ears. IntelAgree's approval functionality allows for the right people to be called to action to ensure contracts are properly reviewed during the negotiation process. Please continue to keep us posted on any new external processes and or requirements so that we can continue to provide best practices and guidance. We are always more than happy to evaluate how IntelAgree can assist as your business and processes evolve.
