--- title: Make Reviews meta_title: 'Make Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 359 reviews by the users' company size, role or industry to find out how Make works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 359 scale: '5' date_modified: '2026-10-02' parent_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- # Make Reviews **Vendor:** Integromat by Celonis **Category:** [iPaaS Software](https://www.g2.com/categories/ipaas) **Average Rating:** 4.6/5.0 **Total Reviews:** 359 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Make Make is a leading visual AI automation platform. Make is the platform to build, manage, and scale all your automations and AI agents in one visual landscape. Connect 3,000+ apps, automate complex processes, create AI and agentic workflows, and use model context protocol (MCP) to scale your automations. Use the visual drag-and-drop scenario builder to link apps in a few clicks. Build limitless scenarios that run exactly the way your business needs them to. Make supports any app with an API, so it’s made to fit your tech stack. And with Make AI Agents, your scenarios don't just run – they adapt. Agentic automation lets AI-driven agents handle complex tasks, while responding to changing conditions in real time. Set your scenarios to run on a schedule, trigger them instantly, or watch them run live whenever you need full visibility into what's happening. Make’s transparent logic means you’ll be able to see, manage, and control your automations every step of the way. ## Make Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **powerful automation** capabilities of Make, simplifying complex tasks and enhancing workflow efficiency. (22 reviews) - Users find Make to be an **easy-to-use platform** for creating automations that enhance efficiency and connectivity. (20 reviews) - Users love the **easy integrations** with Make, significantly enhancing efficiency and automating workflows effortlessly. (11 reviews) - Users appreciate Make for its **extensive features** that enable easy automation for businesses of all sizes. (9 reviews) - Users value the **seamless integrations** of Make, allowing effortless connectivity across various systems and tools for enhanced automation. (9 reviews) - Users value how Make offers **time-saving solutions** , enhancing efficiency and streamlining workflows effortlessly. (8 reviews) - Users find Make to be **affordable** and appreciate its clear and fair pricing for superior automation capabilities. (7 reviews) - Automation Features (7 reviews) - Users value the **seamless integration capabilities** of Make, allowing efficient connections with numerous web applications and tools. (7 reviews) - Simple (7 reviews) **What users dislike:** - Users find the **error messages unclear** , making it difficult to diagnose issues effectively during workflow automation. (7 reviews) - Users find the **steep learning curve** challenging for beginners, despite helpful resources and documentation provided. (7 reviews) - Users note a **steep learning curve** , particularly for beginners, requiring time and effort to master the tool. (6 reviews) - Users find the **complexity** of configuring modules in Make to be a significant challenge and source of frustration. (5 reviews) - Users face significant challenges with **API issues** , including poor documentation and slow customer support during integrations. (4 reviews) - Users find the product **too expensive** per operation, wishing for more affordable pricing options and usage clarity. (4 reviews) - Users find the **limited functionality** of Make restricts its effectiveness for complex or large-scale workflows. (4 reviews) - Users find the lack of **multiple triggers and advanced features** limiting for their automation needs with Make. (4 reviews) - Poor Integration (4 reviews) - UX Improvement (4 reviews) ## Make Reviews ### 1. Almost Exclusive with it for two years now. **Rating:** 5.0/5.0 stars **Reviewed by:** Ken M. | Business Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 29, 2021 **What do you like best about Make?** The logic paths and conditional formatting are unparalleled for the price range **What do you dislike about Make?** It would be appreciated more if polling and test triggers weren't counted towards actions. **Recommendations to others considering Make:** Make sure you have a deep understanding of best practices before launching an automation, also label your nodes or you'll get lost quickly! **What problems is Make solving and how is that benefiting you?** All sorts of business automation from CRM, email management, project management, and onboarding/offboarding. ### 2. A great tool for saving time and money - Leaps and bounds ahead of anything else **Rating:** 5.0/5.0 stars **Reviewed by:** Noah E. | Systems Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 01, 2021 **What do you like best about Make?** It is extremely user-friendly and visual. I can send a photo of a scenario and people are much more likely to understand versus if I were to send a photo of a Zap from Zapier. **What do you dislike about Make?** The documentation is lacking. I'd love to learn more functions and see more examples of them used in different use cases, but this is difficult to find. **What problems is Make solving and how is that benefiting you?** Primarily eCommerce, supply chain, customer service, and sales processes. I offer automation to businesses and it saves them thousands of dollars a month. It's a no brainer. ### 3. A fantastically versatile solution for automation and semi automation **Rating:** 5.0/5.0 stars **Reviewed by:** Tom T. | Editor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 23, 2021 **What do you like best about Make?** The support is stellar and there's a really useful and supportive Facebook user group. There's an extensive range of APIs and integrations. There's a wish list for future improvements, APIs and integrations. The interface is visual and intuitive. There's a clear pricing structure that's highly competitive compared to similar alternative products. You can set up instant email alerts for any kind of issue or error with a scenario. **What do you dislike about Make?** Sometimes the third party APIs are slow to update their integrations - such as Pinterest - but that's no discredit to Integromat. There is a steep learning curve to begin with. **What problems is Make solving and how is that benefiting you?** Solved all our internal calendaring issues. Streamlined email filtering. Gained 10 hours+ back per week through efficiencies generated by using Integromat. ### 4. Integromat allows us to be more efficient as an organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan R. | Customer Experience, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2021 **What do you like best about Make?** We love how Integromat is compatible with almost everything on the internet. Often times we find ourselves saying I wish "x" could interact with "y" and more often than not, Integromat has an answer. I will also say that their UI is next level and they are constantly developing it, such as the copy-paste feature. **What do you dislike about Make?** Integromat's support articles can be a little vague and hard to decipher. Further, I wish there were more concrete timelines for new features. **What problems is Make solving and how is that benefiting you?** Our usage of Integromat is mainly for data processing and aggregating. ### 5. Much more powerful than Zapier and a lot cheaper as well! **Rating:** 5.0/5.0 stars **Reviewed by:** Danny P. | Operations Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2021 **What do you like best about Make?** I've been using Integromat for more than a year and it has been very useful for our company, Messina Group. I've enjoyed the advanced data manipulation tools that are built in to integromat, as well as their generous pricing. As a past Zapier user, I can confidently say that Integromat is 10x better. **What do you dislike about Make?** I would say that it is missing a copy & paste functionality, however, they JUST added it! The only think I wish was added is custum fields for Wordpress. **What problems is Make solving and how is that benefiting you?** Process Automation and Data Syncing ### 6. The best Automation Platform That I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 01, 2021 **What do you like best about Make?** Connectivity with many apps. Easy to use UI, and the entire workflow system is awesome. Customer support is amazing **What do you dislike about Make?** Nothing much. I am happy with everything integromat offers. **Recommendations to others considering Make:** Integromat is a thicknit community and a platform that listens to you and implements the changes at the earliest. The recent features such as copy and past of work flows etc were long awaited features with high number of votes and it was implemented. That is what a company should do. I would strongly advice everyone to try out integromat. Integromat is a worthy, strong, economic alternative to many other service providers. **What problems is Make solving and how is that benefiting you?** I use multiple scenarios with Integromat from connecting my FB leads with my CRM to sending reminders for payment dues. ### 7. Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dru R. | CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 13, 2021 **What do you like best about Make?** Integromat is a powerful, cost-effective integration tool with great support. We recently struggled to set up a calendar automation and Aksah Paul (a support engineer) went above and beyond to help solve our issue. We jumped on a call and had it working within 30 minutes. **What do you dislike about Make?** Power often comes with complexity. Integromat is the most cost-effective integration tool that I've used. But there's no free lunch. You will have to learn to use it. **What problems is Make solving and how is that benefiting you?** Saving time and less context switching. ### 8. So Many Features and an Incredibly Supportive Community! **Rating:** 5.0/5.0 stars **Reviewed by:** ASD A. | Administrative Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 26, 2021 **What do you like best about Make?** Integromat is constantly expanding and adding new features. The community is highly supportive, and the developers are very responsive. Chances are, if you want to create a workflow, there are a dozen ways to do it with Integromat. **What do you dislike about Make?** The API could use some work and I've had difficulty trying to send requests through the API. **Recommendations to others considering Make:** Learn your webhooks! **What problems is Make solving and how is that benefiting you?** I have used Integromat to automate scheduling, keep track of projects, and even update and track existing automations in a database. ### 9. Couldn't Perform Without Integromat **Rating:** 5.0/5.0 stars **Reviewed by:** Tucker P. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 30, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Make?** I've been an Integromat user for 3 years now and will be for life. I like that Integromat offers out of the box integrations with open source software such as Vtiger. In fact, it is the only api software (at this time) that works seamlessly with community editions of Vtiger, SuiteCRM, and a handful of others. This allows our company to scale and perform operations for our clients. The community behind this company is amazing, and the support is very responsive. **What do you dislike about Make?** I can't think of anything I dislike. Everytime I have had a concern support fixes the issue and even went out of their way to help me connect to some software. **Recommendations to others considering Make:** Look at the pricing for what you get. There is a ton of value with Integromat. I would suggest optimizing your scenarios to minimize operations and you can do nearly anything with a minimal budget. **What problems is Make solving and how is that benefiting you?** Integromat allows us to skip long api development times completely and the price points make the ROI easy to earn. ### 10. Good product and great price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 21, 2021 **What do you like best about Make?** Easy of use, we have a number of people using the system and they are able to pick it up quickly with no prior experience. They consistently adding new integrations and it is priced fairly. **What do you dislike about Make?** No major complaints. There are some integrations we are eagerly awaiting, but I am not sure how the process works, so it might not be on them. Sometimes their support team can be a little on the slow side. **What problems is Make solving and how is that benefiting you?** We've been able to do a number of integrations with Google Workspace and other SaaS apps, allowing us to automate some workflows. With the way the available library continues to grow, I expect to be able to do even more in the future. ### 11. Automate all the things! **Rating:** 5.0/5.0 stars **Reviewed by:** Donavon Y. | Director of IT and Strategic Planning, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 20, 2021 **What do you like best about Make?** Integromat takes automation to the next level by integrating with an amazing amount of services (with more being added all the time) and they do each integration well, not just to add a name to the list of integrations. **What do you dislike about Make?** While the service integrates with an abundant amount of services, they are missing a few obvious ones like Ebay. **What problems is Make solving and how is that benefiting you?** We're able to integrate internal infrastructure with external services that was previously not possible. This gives us an edge with competition! ### 12. A Good tool to automate your routine tasks. **Rating:** 4.5/5.0 stars **Reviewed by:** Alex K. | Lead Tecnical Support, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 19, 2021 **What do you like best about Make?** Easy to use interface. If used smartly, adds a power of automatization to your workflow. **What do you dislike about Make?** Since it's based on API's it may be hard to use. Also, it oftentimes doesn't have features, that the product's API already supports **What problems is Make solving and how is that benefiting you?** Routine task automation. Mainly transferring data from one system, like Freshdesk, into another, like Slack, or Google sheets. ### 13. Leveled up our automations with Integromat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2021 **What do you like best about Make?** Moving from Zapier, I liked that I had some more advanced and sophisticated options for working with large sets of data. I was able to get started right away building out an automation to see whether it would be possible or not. **What do you dislike about Make?** The more advanced and sophisticated options had a learning curve, which is not something I disliked about Integromat, but I was surprised by the lack of documentation/resources/content/examples about certain features and tools. I don't like how the formula editor works. I wanted to be able to copy/paste formulas from one module to another and that was either not possible or not intuitive enough for me to figure out. **What problems is Make solving and how is that benefiting you?** Connecting ClickUp and Salesforce. **Official Response from Kateřina Šenková:** > Hey, thanks a lot for your feedback! To copy/paste formulas from one module to another just click to the field you want to copy, press Ctrl+A to select the whole formula and then just use Ctrl+C and Ctrl+V to get it to field you want. ### 14. expert automation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 03, 2021 **What do you like best about Make?** There is not much you can't do with Integromat. Using either existing connectors or just using Webhooks & API, all kinds of automation actions are possible. I'm using it to pull JSON data, push to MySQL in Google cloud, send emails, monitor Google Sheets, .... Where Zapier is mainstream and easy to use, Integromat is a Swiss knife. **What do you dislike about Make?** Documentation is not always easy to understand. It would be best if you had some expert level of understanding of how data manipulation is done. The learning curve is quite steep. **What problems is Make solving and how is that benefiting you?** connecting tools, creating triggers, ... stuff not possible with Zapier or other mainstream automation tooling. ### 15. Best no-code platform on the market to connect tools **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Sébastien C. | Founder, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2021 **What do you like best about Make?** Visual interface to create automation scenarii and ability to design complex workflows Very powerful and easy-to-use platform to exploit APIs of most of common tools on the market (CRMs, customer relation, invoicing, databases, etc.) Easy to duplicate, change, and understand what and how each automation / data flow scenario works. **What do you dislike about Make?** Probably not the best tool to sync large databases. Can be expensive to manage large volumes. Cannot easily manage very specific use cases (with lots of branches) without large and complex scenarios. **What problems is Make solving and how is that benefiting you?** Connecting tools and data in a very efficient and easy way, without any coding skills (just a few understandings on how APIs work) ### 16. Stellar Automation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nathaniel F. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 03, 2021 **What do you like best about Make?** Easy integration with a tonne of third parties! Works really well for automating marketing processes. **What do you dislike about Make?** Cannot upload images direct to wordpress from url (well I cannot figure out how to at least!). **Recommendations to others considering Make:** A great time saver for marketing automation. Also can be used to streamline and reduce staffing required for repetitive tasks. **What problems is Make solving and how is that benefiting you?** Saves a load of time on staffing for outreach and marketing. **Official Response from Kateřina Šenková:** > Hi, Nathaniel, thank you for your feedback! To upload an image to Wordpress from a URL you first need to download it to your scenario using the [HTTP > Get file] module. Once the file is in the scenario you can easily upload it to Wordpress using the [Wordpress > Create a media item] module. Happy automating! ### 17. Integromat changed my life **Rating:** 5.0/5.0 stars **Reviewed by:** Louis d. | No-code Maker, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 26, 2021 **What do you like best about Make?** When I discovered Integromat, I discovered that I was able to build software without the need to know how to code. This changed my life forever and I'm now a full time "Integromater". **What do you dislike about Make?** I can't wait for the next version of Integromat where I will be able to create scenarios based on scenarios (inception). **What problems is Make solving and how is that benefiting you?** With Integromat, I'm helping SME's automating there day-to-day operations. ### 18. I can't imagine my cloud work without integromat anymore! **Rating:** 5.0/5.0 stars **Reviewed by:** Wojciech R. | I, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 25, 2021 **What do you like best about Make?** A simple, intuitive tool to manage your cloud services. Thanks to this service, I'm only limited by my imagination. **What do you dislike about Make?** I miss some services that are not connected in to integromat yet... I hope they will add those in the future :) **What problems is Make solving and how is that benefiting you?** We have significantly increased the information flow in our company. This allows us to react faster and increase our efficiency. ### 19. Great alternative to Zapier **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio B. | COO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 05, 2021 **What do you like best about Make?** - As many integrations as Zapier has - Great interface to connect different services visually [graph view] - Advanced parameters for each connection **What do you dislike about Make?** - Missing an integration to write your own programming code to transform data - Missing a way to link Scenarios with other scenarios **What problems is Make solving and how is that benefiting you?** Growth Hacking via integrations, it did the work we expected ### 20. Integromat is a GAME CHANGER **Rating:** 5.0/5.0 stars **Reviewed by:** Greg M. | COO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 08, 2021 **What do you like best about Make?** User interface Diverse functionality Endless capabilities **What do you dislike about Make?** Some more options for storing scenarios would be nice, i.e. folders within folders, version control, etc. Exporting blueprints as .pdf would be useful **What problems is Make solving and how is that benefiting you?** Creating an end-to-end ERP system linking Salesforce to Quickbooks Commerce, Xero, Campaign Monitor, Monday, Raisely, our website, etc. etc. ### 21. Fantastic! I absolutely love it. It's simple and powerful at the same time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 21, 2021 **What do you like best about Make?** A significant number of modules included, easy to use, good docs, responsive support team, and superb design. **What do you dislike about Make?** I only faced an issue that the module I need (Crisp chat) is not there yet. **What problems is Make solving and how is that benefiting you?** I connect different services (forms, slack, scheduling, CRM) and hooks to provide the clients and the team with the information they need fast and accurately. It reduces a lot of manual work, i.e., googles sheet records adding, copying the posts from one place to another, sending emails to clients when something happens. ### 22. Our most-recommended integration platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2021 **What do you like best about Make?** Intuitive visual flow builder for Scenarios, integrates with nearly all platforms we use, easy and customized error-handling **What do you dislike about Make?** Copy & paste for modules in the Scenario builder was just added, so my only issue now is minor: waiting on the Converger module, which they have planned (and there are existing workarounds). **What problems is Make solving and how is that benefiting you?** We integrate the various platforms we use quickly and smoothly for our business and some of our clients (e.g. booking calls via Messenger and Calendly while adding leads to our CRM) ### 23. Great alternative to Zapier **Rating:** 5.0/5.0 stars **Reviewed by:** Rube H. | VP, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 26, 2021 **What do you like best about Make?** developer friendly, you can really integrate everything **What do you dislike about Make?** price ramps up quickly, you burn through a lot of transactions **Recommendations to others considering Make:** Please make sure you understand the business model and transactions volume **What problems is Make solving and how is that benefiting you?** glue between all disparate systems we use in marketing stack. ### 24. Good but have to improve **Rating:** 4.0/5.0 stars **Reviewed by:** Micaela C. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 19, 2021 **What do you like best about Make?** multiple integrations and easy interaction on the platform **What do you dislike about Make?** integrations are paused a lot due to errors and it is difficult to integrate with some platforms **What problems is Make solving and how is that benefiting you?** it is cheaper than zapier. And we use it to integrate facebook lead ads with google sheet. ### 25. Excellent support. Rich features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 25, 2021 **What do you like best about Make?** Great support Lot of integration elements. Rich feature set. Solves real world business integration issues **What do you dislike about Make?** There is a limit for scenario execution of 45 minutes. I have some long scenarios which take more than 45 minutes. While I understand the rationale, breaking up the scenario is extra work. **What problems is Make solving and how is that benefiting you?** Integrating reports from multiple sources into a consolidated report which can be viewed through Google Data Studio Consolidated reporting on a monthly basis Moving data across systems ### 26. Brilliant automation platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 24, 2021 **What do you like best about Make?** The depth of automation that can be achieved across a huge spectrum of cloud applications, plus the ability to integrate with custom-developed API when the need arises. **What do you dislike about Make?** Improved notification apart from emails would be greatly helpful, e.g. calling a custom webhook when a scenario error or warning occurs would provide much more power to react to critical events. **Recommendations to others considering Make:** A much better and more capable alternative to Zapier. **What problems is Make solving and how is that benefiting you?** Deeply integrating and automating marketing and sales processes. ### 27. The Affordable Developers Response to Zapier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 19, 2021 **What do you like best about Make?** It is easy to use but allows more complex automations than its competition. I also like how it is updated nearly every day with new features. It is an ever-evolving and expensing product. **What do you dislike about Make?** At times it can be not very easy when it comes to testing. It is easy to use up your month's allocation when building new automation as you test out features and try to work through them. **What problems is Make solving and how is that benefiting you?** Automated emails. Ticket assignments and traffic direction. ### 28. Best no-code automation tool on the internet **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 19, 2021 **What do you like best about Make?** Huge flexibility of the number of modules we can add, as well as the ability to scale up very quickly. Much much cheaper than alternative software. **What do you dislike about Make?** Few bugs here and there we have to work around occasionally but the team seems to be on the ball **What problems is Make solving and how is that benefiting you?** A lot of our backend is run by Integromat. No need to code up something for months when you can spin it up in a day with Integromat ### 29. Great integration app **Rating:** 4.0/5.0 stars **Reviewed by:** Ehecatl R. | Chat marketing Expert, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 26, 2021 **What do you like best about Make?** It's effortless to make an integration of several apps **What do you dislike about Make?** The organization of the names and other integrations can get lost **What problems is Make solving and how is that benefiting you?** integrations of several apps like google sheets, Facebook, crm, etc ### 30. Integromat does the job all right and isn't too hard to configure. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 20, 2021 **What do you like best about Make?** It's a flexible enough tool to cover most of our use cases. **What do you dislike about Make?** The interface could be better. It's not obvious how to save, enable, and publish scenarios. Also, some kind of a debug mode would be useful. **Recommendations to others considering Make:** Prepare to spend some time getting used to the interface and creating the scenarios, this is not going to be too easy. **What problems is Make solving and how is that benefiting you?** Streaming information from various services to feeds in Slack. ### 31. An indispensable tool for my work. **Rating:** 4.5/5.0 stars **Reviewed by:** Tomoaki S. | CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 25, 2021 **What do you like best about Make?** It supports integration with so many services, and the variety of what actions to perform is very helpful. **What do you dislike about Make?** It would be nice if there were a few more types of triggers and search criteria. Currently, I sometimes use it in combination with Zapier. **What problems is Make solving and how is that benefiting you?** By eliminating the work that had to be done manually on a regular basis, the actual man-hours and stress have been reduced. ### 32. Great Automation Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Erica N. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 29, 2020 **What do you like best about Make?** The interface is graphically appealing which made it approachable for a non-techie person. The steps for linking chains are somewhat intuitive. There customer service is excellent! Timothy was on top of my issue and provided support in a clear manner. **What do you dislike about Make?** I would have liked an upfront tutorial on their terminology and which actions create certain outcomes. When you have an error in your chain it doesn't explain why the error is occurring...just that there is one. So you have to dive into a bit of detective work to figure it out. **Recommendations to others considering Make:** no **What problems is Make solving and how is that benefiting you?** I wanted to automate an action between GMail and Airtable. It saves me from needed to check my email for those specific types of orders and loads the appropriate information where I need it for my staff. ### 33. Great tool to save time and money. Worth it! **Rating:** 5.0/5.0 stars **Reviewed by:** Shivam B. | Marketing Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2021 **What do you like best about Make?** easy to make complex automations in minimal time. **What do you dislike about Make?** nothing to dislike about. A great tool with lots of features coming every week. **What problems is Make solving and how is that benefiting you?** manual operations ### 34. Best Automation Platform Out There! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 26, 2021 **What do you like best about Make?** Integromat lets you create super easy automation and as well as super complex flows which cannot be created in Zapier. **What do you dislike about Make?** Not much. The portfolio of the supported apps could be more extensive but hey... it's growing every week. **What problems is Make solving and how is that benefiting you?** I make various online services talk to Google product suite such as Google Sheets, Gmail etc. ### 35. King is dead, Long live King **Rating:** 4.0/5.0 stars **Reviewed by:** H u g u e s - L. | EMEA Lead Acquisition Manager + Digital Marketing Advisor, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 29, 2020 **What do you like best about Make?** The core mechanism of Integromat is one part of the interest about the solution. It allows intensive triggering when a lot of api calls are in stake. It exceeds needs where others fail or become expensive. This said, the ease of use and the amount of ready to use functions is near perfection. The bubble design is pure beauty and pragmatic as a tool. The way to test operations and debug is also well executed. There, a lot of little tweaks are awaiting, a lot of tweaks, tweaks that make your like easier compared to vendor. I can't really coun't the amount of feature that start with a "how can I do that" to "Oh it's simple as that". And this was to manipulate nested arrays from a raw api call. This applies to documentation too. When other vendors tend to extended the reading to bring no solution, the solution are written in the documentation. I've reduced my amount of ticket by 3 or 4 that brings less downtime... All positive at this point, I've been using Integromat from free plan for almost a year, just ramp to a paid plan and it worth money by hundreds. To resume the product is what you ever excepted from other vendor for the last three years. Ah, the product is from Europe ! Nice. **What do you dislike about Make?** There is a lack of premium apps to be integrated (like Marketo) that can be frustrated. But the community is growing fast, more developers are coming to the platform so we can hope more apps in the future. **What problems is Make solving and how is that benefiting you?** I tried to make a lot of automatization with other vendors those became unsustainable in term of pricing, with Integromat I can. I tried some code manipulation or complex arrays manipulation with other vendors those became undoable, with Intgromat I can. With Integromat I got what i've always deserve in term of performance and pricing. ### 36. Dynamic and Versatile **Rating:** 4.0/5.0 stars **Reviewed by:** Sérgio C. | Tech Lead, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 29, 2021 **What do you like best about Make?** The versatility of processes that you can create without coding is a considerable upside. **What do you dislike about Make?** The fact that it doesn't exist a view where you can see the costs comparison by scenario. **What problems is Make solving and how is that benefiting you?** From commercial to financial issues, even legal processes are being improved using this tool. ### 37. Fast, easy, and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 25, 2021 **What do you like best about Make?** Getting POC's done within a couple of minutes. no code needed. **What do you dislike about Make?** documentation shall be better, it's sometimes hard to find a solution and the support already knows the answer. **What problems is Make solving and how is that benefiting you?** Integration with: Zendesk, SalesForce, Slack, Jira, emails, and many more. I can do whatever I want freely. ### 38. Long time user of Integromat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 08, 2021 **What do you like best about Make?** Best value for subscription price compared to similar services but support is the reason we stay subscribed. **What do you dislike about Make?** Can be a bit complex at times but support is always responsive. **What problems is Make solving and how is that benefiting you?** Replaces manual tasks that can get expensive to repeat daily. ### 39. Best modern, commercial API/ETL hosted integration platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 23, 2021 **What do you like best about Make?** Simplicity, clean user interface, depth of functionality, and library of connectors. **What do you dislike about Make?** The number of functions that can be applied to a value. **What problems is Make solving and how is that benefiting you?** Integromat allows us to integrate with any platform using modern API architecture. It's ETL for the modern API / web services world. ### 40. Integromat, automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 03, 2021 **What do you like best about Make?** Instant and helpful support, they helped me set up my Mailchimp integration. **What do you dislike about Make?** Nothing that I have experimented myself or heard. **What problems is Make solving and how is that benefiting you?** Automating mail list, marketing tools, sales... Affordable compared with other solutions. ### 41. Great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 23, 2021 **What do you like best about Make?** The ease of use with Integromat is certainly a key feature! and Also the Support is A+ **What do you dislike about Make?** The only downfall that is not really on integromat is the connections needing reauthorization. **What problems is Make solving and how is that benefiting you?** having the ability to connect Stripe easily with Salesforce and Xero! ### 42. Amazing enterprises grade RPA tool **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | Chief Information Officer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2021 **What do you like best about Make?** Ability to have multiple environments and to backup code assets. **What do you dislike about Make?** Not much to dislike; it still needs some additional features like global variables; but those are on their roadmap. **What problems is Make solving and how is that benefiting you?** Data movement between various cloud platforms ### 43. it's the glue that holds us together **Rating:** 5.0/5.0 stars **Reviewed by:** Tim B. | Digital Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 26, 2020 **What do you like best about Make?** functionality, particularly with older file types like txt, csv and using ftp. Also love their support. **What do you dislike about Make?** can be tricky sometimes to get a scenario correct if you are not a developer/programmer. **Recommendations to others considering Make:** great product, fairly easy to use, support is fantastic. **What problems is Make solving and how is that benefiting you?** we've been able to import customer data from csv to shopify including metafields that we have not been able to do with other apps. we can also export orders in a required layout as a csv to our ERP via ftp. we also feed our suppliers social media posts to our own local social media pages without human intervention. ### 44. I'm very impressed with how Integromat helps our project. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 03, 2021 **What do you like best about Make?** The addition of different integrations is great. **What do you dislike about Make?** There is nothing least helpful in Integromat. **What problems is Make solving and how is that benefiting you?** Our connection with different social channels. ### 45. Automation at it's finest **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2021 **What do you like best about Make?** Simple to set up and validate repetitive tasks **What do you dislike about Make?** Some help examples are not easy to follow **What problems is Make solving and how is that benefiting you?** Automating importing of CSV data from FTP links ### 46. best automation platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tamir B. | ceo, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 25, 2021 **What do you like best about Make?** flexibility of the platform allowing to build infinite options **What do you dislike about Make?** nothing, everything works good and as expected **What problems is Make solving and how is that benefiting you?** automatic resolution of customer service tickets ### 47. Wonderful tool and lots of flexibility! **Rating:** 5.0/5.0 stars **Reviewed by:** Reggie B. | Sales Director - Financial Institution Solutions, Management Consulting, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 24, 2021 **What do you like best about Make?** Flexibility, integrations, and excellent pricing. **What do you dislike about Make?** Need more help with some of the advanced features. **What problems is Make solving and how is that benefiting you?** Automating my lead generation and sale pipeline. ### 48. Super simple integration tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 20, 2021 **What do you like best about Make?** It is very simple and powerful, always that we need some integration it is possible with Integromat **What do you dislike about Make?** Nothing, i loved integromat because solved my integration needs. **What problems is Make solving and how is that benefiting you?** Trigger webhook to send emails, update a database or write on a spreadsheet (google sheet). Some of the scenarios are complex, but with integromat and their filter, we could build them. ### 49. An amazing automation tool you can't live without! **Rating:** 4.5/5.0 stars **Reviewed by:** Mitch H. | Information Technology Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 07, 2020 **What do you like best about Make?** The two best features of Integromat are the sheer volume of apps which you can connect together. This has been a game changer for our company, being able to connect all the main apps we use on a day to day basis, which are integral for running the business. The fact we can create an array of automation's has taken so much of the manual process away. I am also a big fan of the variety of automated tasks you can set up between apps. We've been able to run search and remove automation's which in the past we needed a third party to create a work around which we had no control over. Integromat has allowed us to control everything ourselves. **What do you dislike about Make?** There is one issue that has occurred on a handful of occasions which is when an automation runs and then errors. This prevents the task from finishing and means we have to manually go in to the software and check why this error occurred. On at least half of the times this has happened there has been no reason for it. We've ran the automation again manually and no error has occurred. This is very minor though as we have automation's running every day and for it to only happen a handful of times is a good strike rate in my opinion. I would also say that you need to spend time learning the software and have a reasonable period of testing in order to see the benefits. **Recommendations to others considering Make:** Make sure Integromat is compatible with the apps and software you use to run the business. Chances are that it will be and then you can explore the best way to make seamless automation's! I would also advise spending a period of time learning the software so you know what it's able to provide you and your team. It may seem complex to begin with but once you learn the software it will become second nature. Using the support section which has many helpful set up and 'how to' videos was really useful for our team when starting. They are clear and concise and will make the start up process far easier. **What problems is Make solving and how is that benefiting you?** The ability to be able to set up automated tasks that run outside of business hours has been a massive problem which we've solved. Another huge benefit of choosing Integromat is the lack on manual labour involved in our day to day tasks now - triggering emails, deleting, moving and archiving information from different apps. Once you've set up an automation and can see the benefits, you'll be continuously looking for ways to set up more. Integromat also has a very helpful support section which will give you a nudge in the right direction should you struggle working out how to set up certain tasks/automations. ### 50. Great support, lots of features, easy to use yet powerful tool - can recommend to everyone. **Rating:** 5.0/5.0 stars **Reviewed by:** Michał . | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 04, 2020 **What do you like best about Make?** Support, lots of features and affordable price **What do you dislike about Make?** Integromat is better than any similar software we've been working with - the only downside is that support docs sometimes don't cover every feature **What problems is Make solving and how is that benefiting you?** Integromat helps us to connect our systems to database and automatize workflow. ## Make Discussions - [How do you manage Make’s free credits while building automations?](https://www.g2.com/discussions/how-do-you-manage-make-s-free-credits-while-building-automations) - 1 comment, 1 upvote - [Can i schedule an operation to run 24 hours after the trigger started?](https://www.g2.com/discussions/can-i-schedule-an-operation-to-run-24-hours-after-the-trigger-started) - 2 comments, 1 upvote - [What is the best way to get new features for Integromat?](https://www.g2.com/discussions/50777-what-is-the-best-way-to-get-new-features-for-integromat) - 1 comment, 1 upvote - [How can i join and support the community?](https://www.g2.com/discussions/12121-how-can-i-join-and-support-the-community) - 2 comments, 1 upvote - [What is Make (formerly Integromat) used for?](https://www.g2.com/discussions/what-is-make-formerly-integromat-used-for) - 2 comments - [View Make pricing details and edition comparison](https://www.g2.com/products/integromat-by-celonis-make/reviews?page=6&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-10-02+19%3A04%3A26+-0500&secure%5Bsession_id%5D=efe0c01e-b3b4-47a0-b5a4-53c7188b6045&secure%5Btoken%5D=0773936b285997e5019f116f3d06a7728394c0767ca18d6b2b27bce51184a6f5&format=llm_user) ## Make Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture - Data Connectors - QuickBooks Integration - Active Directory Integration - Cloud Data Integration - ERP integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails - API Security - Data Security - Authentication **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - Data Management - Document Management - Workflow Management - Application Management - Transaction Management - Metadata Management - Integrations Management - Data Storage Management - User Management - Payroll Management - Email Management - Integration Management - Help Desk Management - HR Management - eCommerce Management - Sales Management - Real-Time Monitoring - Real-Time Notifications **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation - Multimedia Support - Multi-Modal Input Support **Security** - Data Encryption - Security Standards - Communication Protocol - SSL Security **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI - Real-Time Data - Data Capture and Transfer **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration - Third-Party Integrations **Additional Functionality** - Version Control - Scalability - Personalization - Data Extraction - Webhooks - API - Natural Language Processing - Fallback Handling - Drag & Drop - Multiple LLM Models - Built-in AI Assistant - Automated Testing - Data Governance - Collaboration Tools - Pre-built Templates - Agent Design Tools - Deep Learning - Model Training - Analytics - Single Sign On - Debugging - Deployment Management - Proactive Error Detection **Deployment ** - Cloud to Cloud **Additional Functionality** - Real-Time Updates - Search/Filter - Reporting/Analytics - Data Warehouse - Data Import/Export - ETL - Generative AI - Data Visualization - Access Controls/Permissions - Database Support - Alerts/Escalation - Event Logs - Dashboard - Data Synchronization - Monitoring - Widgets - Real-Time Reporting - API - Multiple Data Sources - Activity Tracking - Drag & Drop - Automated Scheduling - Configurable Workflow - Data Aggregation and Publishing - Data Extraction - Mobile Access - AI Copilot - Web Services - Real-Time Analytics - SMS Messaging - Point of Sale (POS) - CRM - Dashboard Creation - Activity Dashboard - Event Tracking - AI/Machine Learning - Data Quality Control - Accounting - Ad hoc Reporting ## Top Make Alternatives - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,065 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,269 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.4/5.0 (763 reviews)