PL
Phil L.
CEO & Founder
Small-Business (50 or fewer emp.)
"Absolutely Zero Custom Support - Only AI Agents & an Outdated Wiki"
0/5
What do you like best about Make?

Its cheaper than the other software we looked at. Review collected by and hosted on G2.com.

What do you dislike about Make?

There is absolutely no way to talk to a human. We got hacked and the hacker is still somehow in the account and we cant get him out and the only support is BS ai agents and anoutdated wiki. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make
Edit edit

Hey Phil,

We apologize for the inconvenience caused by this situation. We completely understand your frustration and want to ensure you're fully supported.

Our Customer Care team has been actively collaborating with your colleagues across a few tickets to contain this issue as fast as possible. Our last update was sent about two weeks ago, and since then, we haven't received a reply from your side.

If the issue is all sorted out, fantastic! If not, please reply to the ticket your colleague created.

Thank you,

Vendy from the Make Team

FA
Fergus A.
Founder & Independent Consultant Onbrief.ai
Small-Business (50 or fewer emp.)
"Intuitive Automation with Visual Workflow Delight"
5/5
What do you like best about Make?

I like Make's visual workflow because I'm a very visual person, and this way of building workflows aligns with how my brain operates. It makes things easy to debug and understand. I also appreciate being able to sort things together effectively. The initial setup of Make was very easy. Review collected by and hosted on G2.com.

What do you dislike about Make?

I think other platforms use AI in a more embedded way (in terms of helping you build) that perhaps would be beneficial. Review collected by and hosted on G2.com.

Christian A.
CA
Christian A.
Ceo
"Automate Flows with Ease and Elegance"
4.5/5
What do you like best about Make?

I like the design of Make, it makes me feel calm on the platform, very fluid anyway. They find it valuable because I can automatically understand what steps to take even if I'm not a real IT expert. The initial setup was simple. Review collected by and hosted on G2.com.

What do you dislike about Make?

Certainly, one can always improve, make access ready from a programming perspective, and an automatism necessary in the age of artificial intelligence. Review collected by and hosted on G2.com.

Gabriel P.
GP
Gabriel P.
Maritme Enginner
Small-Business (50 or fewer emp.)
"Easy Automation Without Deep Knowledge"
5/5
What do you like best about Make?

Easy to automate my duties easilly without deep knowledge. Review collected by and hosted on G2.com.

What do you dislike about Make?

Some modules has unecessary consuption and some modules needs extra payment services. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make
Edit edit

Hello Gabriel,

Thanks for sharing your feedback with us! Great to hear that you can easily automate everything you need with Make. Regarding the credit consumption of the modules, please bear in mind that our architecture is designed so that all the operations are counted transparently, giving you full visibility and control over your usage.

As for modules requiring paid services: Make integrates with thousands of third-party platforms, and some of those platforms require a paid subscription on their end to allow API access. But this is a requirement set by those providers, not by Make.

Thanks for understanding,

Vendy from the Make Team

Prem P.
PP
Prem P.
Ai
Small-Business (50 or fewer emp.)
"A Must-Have for Integrating Multiple Apps"
5/5
What do you like best about Make?

I find Make incredibly valuable for solving integration problems, as it seamlessly integrates with a wide array of web applications and SaaS tools, including Google Workspace, Microsoft Workspace, Airtable, Monday, Notion, ClickUp, Google Sheets, Google Slides, and many others. The setup process was very straightforward with great sign-in and sign-up methods, allowing me to start using it immediately. The addition of the Make code tool has been really helpful, and I appreciate the inbuilt functions for arrays, maps, and text, which are very useful in my work. Make's easy-to-use interface and extensive library of over 3,000 integrations are standout features that would definitely make me repurchase it. Overall, I rate Make a perfect 10 out of 10 and would highly recommend it to anyone looking for an efficient and versatile integration solution. Review collected by and hosted on G2.com.

What do you dislike about Make?

I dislike that there cannot be multiple triggers in one scenario. Review collected by and hosted on G2.com.

Hector C.
HC
Hector C.
Fundador
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great App Compatibility, but Pricing Could Be More Accessible"
3.5/5
What do you like best about Make?

I really like how compatible it is with a huge range of apps and online services. Review collected by and hosted on G2.com.

What do you dislike about Make?

Even though the platform is nice, I still think it isn’t very accessible in terms of price. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make
Edit edit

Hey there,

Thank you for the honest review. It's great to hear about your positive experience with Make.

We understand your concern about the pricing, and please rest assured that we're dedicated to providing a valuable service at a fair price and are continuously evaluating the pricing structure and strategy to ensure Make remains accessible for everyone.

Vendy from the Make Team

Gregor R.
GR
Gregor R.
Plant Manager
Small-Business (50 or fewer emp.)
"Clean Layout, Easy to Use, and Packed with Tools"
5/5
What do you like best about Make?

A love the layout, simplicity of use, programability, and volume of tools available. Review collected by and hosted on G2.com.

What do you dislike about Make?

Make runs a lot of automations for us and while everything is working great I can’t really say I have any dislikes Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Intuitive Interface, Streamlined Integration but Needs Scenario Structuring Improvement"
5/5
What do you like best about Make?

I like that the interface of Make is really intuitive, and it's very straightforward to integrate into other systems. The initial setup was also very straightforward and quick. Review collected by and hosted on G2.com.

What do you dislike about Make?

I think structuring scenarios and sub scenarios for reuse takes a lot more effort than it should. It should be much easier to link scenarios together than they are. I realized that it supports making calls to sub scenarios, but there are some limitations in terms of the back and forth with that. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make
Edit edit

Hey,

Thanks for the feedback on Make, we appreciate it! Great to hear you were able to kick things off smoothly and quickly. Also, we appreciate the ideas on subscenarios. If you don't mind, would you please give us more details and send your request to our Idea Exchange board? We'd love to explore your thoughts further.

Thanks,

Vendy from the Make Team

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Clear, Self-Describing Visualizations of Scenarios and Processes"
4.5/5
What do you like best about Make?

A visualization that clearly self-describes the scenario and its processes. Review collected by and hosted on G2.com.

What do you dislike about Make?

The 30-day log retention and full search are available only in the highest tier. Review collected by and hosted on G2.com.

Mike Fong P.
MP
Mike Fong P.
Director
Small-Business (50 or fewer emp.)
"Intuitive Automation with Minor Hurdles"
4/5
What do you like best about Make?

I like that Make is visually intuitive and easy to understand. I appreciate how the modules are colored and the icons are clear, making the data flow and process visible step by step. The initial setup of Make was very easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Make?

Switching between actions in modules might be troublesome. For example, switching Google Sheet from adding a row to updating a row requires a full redo. Review collected by and hosted on G2.com.