Otaku D.
OD
Otaku D.
AI Fine Tuner
Small-Business (50 or fewer emp.)
"Innovative Workflow Automation with Improved User Collaboration"
4/5
What do you like best about Make?

I like that Make involves users in the product improvement process, which shows they're genuinely trying to better their product. I appreciate the flexibility of Maïa AI copilot, even though it's still in beta, as it's effective in fixing workflows. I also enjoy being able to fine-tune the results to better fit my needs. The initial setup of Make was easy. Review collected by and hosted on G2.com.

What do you dislike about Make?

It would be better if I could upload documents like screenshots or PDFs with Maïa. I would be glad if I could pilot Make from Claude AI. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello Otaku,

Thanks for sharing your ideas with us! We care about our community, and listening to your feedback gives us the right input and direction to navigate forward.

Regarding your point on building Make scenarios from Claude, have you heard of Make Skills? Thanks to this feature that our devs developed, Claude knows the apps, validates every module, handles connections, and deploys directly to your Make account. Give it a try and let us know your ideas!

Thank you,

Vendy from the Make Team

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Everything was great until the right click to move around the canvas!"
5/5
What do you like best about Make?

Ease of use, easy to navigate and to build things Review collected by and hosted on G2.com.

What do you dislike about Make?

everything was great and then you changed the way a left click will move around the canvas to a right click and now it's a horrible experience. My focus is shot. Every time I move I get this little reminder pop up and have to stop what I'm doing , think about the right click. left click will move modules and then i have to change the way i work because of this stupid right click change. CHANGE IT BACK TO LEFT CLICK MOVING THE CANVAS like every other canvas based program. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hey there,

Thanks for the constructive feedback; we appreciate it.

Based on the feedback we've heard across our community, our team circled back and decided on the following. The new navigation stays as the default, but you will no longer be locked to pan with right click only. We are adding a setting to choose how you pan the canvas, either with a mouse (pan with right click or left click) or with a trackpad/touchpad (the same choice, so you can pan with a single finger drag if you prefer).

Thank you for sharing your thoughts,

Vendy from the Make Team

Mariano S.
MS
Mariano S.
Solo preneur
Small-Business (50 or fewer emp.)
"Easy to Use, Fast, and Scalable with Solid Integrations"
4.5/5
What do you like best about Make?

Scenario Edit and the execution history are easy to use. The product feels scalable and fast, and overall it offers solid integration options. Great product. Review collected by and hosted on G2.com.

What do you dislike about Make?

I’d add more features in these areas: locating scenarios and their relationships, improving reusability detection, and enhancing the Scenario Edit “Ask how to” button so it uses AI to better guide users through scenario building with Agents, Apps, and similar components.

I’d also remove the Scenario Edit “explain flow” button, because I don’t find it useful. Review collected by and hosted on G2.com.

Jordan J.
JJ
Jordan J.
Business Operations Associate
Small-Business (50 or fewer emp.)
"Effortless Automation with Extensive Integrations"
4/5
What do you like best about Make?

I think Make is pretty easy to use, especially visually. It has a lot of features and connects to many different programs, making it really versatile. I love how easy it is to set up webhooks, which we use a lot in various business processes. The ability to integrate virtually any software we use and route information through Make is really helpful. I find it visually easy to understand, making it functional for different staff members. The webhooks are fantastic because they let us work with items that don't have formal APIs, allowing us to collect and transform information easily. Review collected by and hosted on G2.com.

What do you dislike about Make?

One of my biggest problems about Make is that it's not like an MCP where you can give it a task, and then it knows where to find the tools. Like, you almost have to map every single tool. And so for really difficult workflows or for a sort of generalized generic helper, it's harder to do because you have to map each tool in each scenario versus, like, an MCP you can just hand off a task, and it can run it automatically. It chooses the tools and has access to a lot of tools that you don't have to make. Review collected by and hosted on G2.com.

mauricio c.
MC
mauricio c.
Small-Business (50 or fewer emp.)
"User-Friendly Interface and Seamless Setup"
5/5
What do you like best about Make?

I really like Make's user-friendly interface, which makes it very easy to confirm and create any scenario. It's easier to read what you're doing and compare with other platforms. I found Make makes the process easier than every other platform like this one. I also appreciate how it's cheaper and easier compared to what I used before. The setup was really easy, not hard at all, and it's even easy for others I teach to use it. The user-friendly spec is amazing. Review collected by and hosted on G2.com.

What do you dislike about Make?

Maybe some more connections, like integrations, that will be better. But right now, I don't think it's bad. But if you guys add up more, connections, I mean, integrations, it will be better. That's my opinion. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Powerful Automation Modules for Building Agents for Any Task"
5/5
What do you like best about Make?

There is a good depth and breadth of modules that allow me to create automations and agents for just about any task I can think of. Review collected by and hosted on G2.com.

What do you dislike about Make?

You can burn through a lot of credits testing and configuring your scenarios. The buy up to get a plan that included more credits wasn't clear to me at first, so I ended up buying a one-off buy up when I should have just bumped up to a plan that had more credits. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hello there,

Thanks for the feedback!

We're excited to hear that you find Make powerful and versatile. Thank you for the note about burning through credits; that is completely valid, and we apologize for the experience. We are committed to enhancing the user experience for our customers and creating a smooth journey.

Vendy from the Make Team

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Intuitive, Beautiful Automation Builder with Powerful Integrations"
4.5/5
What do you like best about Make?

Make (formerly Integromat) has been a game-changer for automating workflows at ScribaVerse, my Italian digital publishing platform. As founder, I use Make to connect our Supabase database, Telegram notifications, and content management pipelines. The visual, node-based editor makes it incredibly easy to build complex multi-step automations without writing code. I especially appreciate the wide range of native integrations and the ability to handle data transformations directly within scenarios. The execution logs and error handling features have saved us hours of debugging time. Review collected by and hosted on G2.com.

What do you dislike about Make?

The main downside of Make is its pricing model. At ScribaVerse, as our automation usage grew, the cost per operation started to add up. Once you exceed the free tier (1,000 operations/month), costs escalate quickly — especially for scenarios that run frequently or process large volumes of data. Compared to self-hosted alternatives like n8n, Make becomes expensive at scale. It would be great to see more generous free tier limits or a flat-rate pricing option for small businesses and indie publishers. Review collected by and hosted on G2.com.

MZ
Marian Z.
CEO
Small-Business (50 or fewer emp.)
"Flexible and easy with comprehensive integrations"
4/5
What do you like best about Make?

I like the many integrations and possibilities with Make, especially that I can now do complex things with an if-else branching. The graphical editor is also a plus, as it allows me to easily drag elements in and design complex processes visually. I particularly like the wide selection of over 3000 integrations. It is really helpful that the integrations are native, so I can use them without complicated API documentation or codes. I can simply select what I want, and Make executes it. This makes everything very simple and effective. Review collected by and hosted on G2.com.

What do you dislike about Make?

It took forever for this EFLs branch, so it could have been partly a product 3 years ago, why we only recently managed it is a mystery to me. So you could be faster in the development of new modules and integrations. Yes, and in general, of course, there could also be more deep integration involved. Review collected by and hosted on G2.com.

Himanshu J.
HJ
Himanshu J.
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Visual Workflow Builder Makes Automation Easy to Understand"
4/5
What do you like best about Make?

What I like most about Make.com is the visual workflow builder. It makes automation much easier to understand because you can clearly see how data moves between apps, filters, routers, and other logic steps as the workflow runs. Review collected by and hosted on G2.com.

What do you dislike about Make?

The main downside is that as workflows become more advanced, they can be harder to maintain if you don’t structure them well from the start. Make is powerful, but that also means beginners may need some time to understand and manage scenarios properly. Review collected by and hosted on G2.com.

Wessel D.
WD
Wessel D.
Small-Business (50 or fewer emp.)
"Versatile Automation That Bridges Integration Gaps"
5/5
What do you like best about Make?

I love how versatile Make is and that there's so much you can do with it. It's great for bridging integration gaps, and it almost lets you create your own mini systems with automations and the systems I already use. It frees up time, helps me avoid doing tasks manually all the time, and allows me to use other automations to make my processes more efficient. Review collected by and hosted on G2.com.

What do you dislike about Make?

I'm struggling now with the AI function, just trying to get it to do what I think it should be doing. And then sometimes there's an error that I don't know how to solve. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

Hey Wessel,

We appreciate the review. It's amazing to hear about your experience with Make.

Regarding your struggles, I'd definitely recommend checking out Make Academy, our free learning resource that has several courses that might help you deepen your knowledge about errors and AI.

Vendy from the Make Team