Integrify Reviews & Product Details

Integrify Overview

What is Integrify?

Integrify's process automation software is built with powerful, intuitive tools for ease of use and rapid deployment. Integrify is the choice for organizations or departments looking to automate and streamline their daily workflow processes for high efficiency and to ensure consistent standards are followed. Our Fortune 500 customers have automated a wide variety of workflows in operations, finance, HR, IT, marketing, and customer service.

Integrify Details
Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)
Product Description

Workflow Automation and Process Management

How do you position yourself against your competitors?

We focus on power and ease of use. Our process builder is the easiest to use among our competitors while offering the most flexibility. Our open API allows integration with virtually any systems. Our service and implementation team averages 20 years in the industry. We've been servicing some of the largest companies in the world for over ten years. Unlimited Forms, Unlimited Processes, Unlimited File/Document Storage, Unlimited Transactions/Requests, Unlimited Audit Trails, Unlimited Reports/Dashboards, Self-Service Portal, API Integration, Free Workflow App Starter Templates, Dedicated Account Manager.


Seller Details
Seller
Integrify
Company Website
Year Founded
2001
HQ Location
Chicago, IL
Twitter
@integrify
832 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
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Integrify Reviews

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Business Process Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I've been using Integrify for almost a year now, and one of the greatest things it has going for it is just how user friendly it is. It's an incredibly intuitive and easy to learn tool that's also tremendously flexible and powerful too. We use it company-wide for many different automated processes, and it's a great efficiency boost for the whole company. Review collected by and hosted on G2.com.

What do you dislike?

There are only specific things I dislike about Integrify. The approval task needs a revamp: it's much more user friendly to use a form task with an approval type question up top and the approval info on the bottom. When you zoom out of 100% in your browser to get a better look at a big process, the toolbar that pops up isn't near the task and can't be easily accessed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The sooner you get it, easier it is for employees to get used to using it! It can be a bit of an adjustment for some employees depending on what types of roles they are going to be taking on, so the sooner you can immerse them in Integrify and answer their questions, the more comfortable they will be. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are now able to fully automate the majority of business processes, which centralizes information and makes approvals much more efficient. Users now have more time to spend on client-facing work, giving clients the attention they need and keeps them coming back to us. Review collected by and hosted on G2.com.

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EE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The flexibility. The control is completely in your hands therefore the possibilities with this tool are endless. Support is also very responsive and knowledgeable. With the forms allowing for javascript, you're able to make the form behave how you would like with a little bit of coding or interface to external pieces of hardware such as signature pads and various APIs. Review collected by and hosted on G2.com.

What do you dislike?

The program could allow for some better styling. You have the ability to control the CSS however you can't change the overall look and feel too drastically. The reporting module is also lacking in functionality however you're able to get around this with custom reporting since they provide you SQL access to the database. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product does require some technical knowledge to fully implement, perhaps more than others -- however this is only because of how flexible the tool is. We looked at other solutions that were easier to use out of the box but quickly realized that they would not be able to solve all of our needs long-term. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have many processes within our organization that requires us to fill out a PDF, print it, sign it, scan it to the next person who then has to print it, sign it, scan it, etc that Integrify is helping to solve. Integrify is improving our workflow processes so that forms are approved within hours instead of days since there is no moving of paper. Review collected by and hosted on G2.com.

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Business Process Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Building workflows in Integrify is easy! With no coding knowledge, I was able to build 40+ processes for clients with great satisfaction. I love how low-code/ no-code this tool is - anyone can do it! Review collected by and hosted on G2.com.

What do you dislike?

I'd like to be able to "Manage" requests without having to go into a separate tab to manage the requests if I have the credentials. XML packets to be provided in the request detail. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Stop looking and start designing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The business workflow for "Project Setup" is now in one location. Not only are we making processes faster, but we are making them transparent. No more digging through your email looking for that attachment, or double checking that you sent your document to the right person, it's all there with perfect transparency to the users. This tool keeps your staff organized while providing full accountability without any micromanaging. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Yeah, its very simple to read and understand the Admin Guide. It helps to the non-developers too, to build the process easily. Review collected by and hosted on G2.com.

What do you dislike?

It's pretty much cool. But in the process Flow area, we faced some minor issue that we have a workflow as a very length in horizontal view. While we hover over the mouse on the last tasks the configuration menu shown in too long (in left side) from that task. Its shown away from the to be configured task. Then we have to reduce the page size to configure rules on that task. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Suggest to use Integrify Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are a newbie to Integrify. But, we hope to achieve using Integrify. It is very user-friendly for developers and end-users. Review collected by and hosted on G2.com.

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Business Systems Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease of use for configuring the workflow and the ease of use for the users. Review collected by and hosted on G2.com.

What do you dislike?

Some features such as the notifications have to be done multiple times instead of being able to create a template and using it multiple times. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Amazing workflow tool. Easy to use, to configure, and to maintain. Customer service is fast and precise when I have questions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are doing all of our approval workflows with Integrify. We are also gathering information to create letters that are sent to employees from multiple people. This process that would normally be very time consuming is now being done much faster by eliminating the delays between people and by having data integrity throughout the process. Review collected by and hosted on G2.com.

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Director of Sales Operations - Admin
Furniture
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Integrify is very user friendly and easy to get started for non-developers but robust enough to handle integration and customization. Review collected by and hosted on G2.com.

What do you dislike?

Notifications can be tedious to build. Would like the ability to copy and reuse. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Integrify has been an amazing tool for us to standardize our processes and implement SOX controls and approvals. We have used to managed approvals for material creation and changes, pricing and cost changes, payment deductions, new vendor creation, employee expense reimbursements. We have also used Integrify to manage process that span multiple departments so nothing gets lost in transition form one department to another. Review collected by and hosted on G2.com.

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IT Technician
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Very intuitive navigation to get to the right menus. Review collected by and hosted on G2.com.

What do you dislike?

Reporting from Integrify needs a lot of work. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Please get cloud service installation for better performance and integration. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Eliminate excessive scanning and emailing; tasks get approved faster. Review collected by and hosted on G2.com.

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Business Process Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The UX is great and can be learned within 3 months. The drag and drop functionality is in a league of its own. Also the open line of communication with the employees over at Integrify are an invaluable asset. Review collected by and hosted on G2.com.

What do you dislike?

The only downsides are within the restraints of the companies we work with. Integrify is only as great as you make it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The more interconnected Integrify is with your existing systems, the more value it will add to your company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving problems that range from accounting headaches to reduction in times, to even automating travel vouchers. The benefits are truly limitless Review collected by and hosted on G2.com.

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Practice Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Ease of use for out of the box functionality is great. We normally have a new process ready to walk through in under 2 weeks. Review collected by and hosted on G2.com.

What do you dislike?

Reporting is still a bit lacking. A lot (enough) can be done in its current state, but not much variety in the way we can report on processes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have used this software internally for over 5 years and have seen reductions in the time it takes to do so many things - billing, contracts, client onboarding. We also get a full picture into everything we run through a process - fully auditable. Review collected by and hosted on G2.com.

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Response from Michael Raia of Integrify

Marty,

Thank you for your positive comments. As to the reporting, we will be releasing improvements to our reporting to make it more flexible and robust over the next few major releases.

Mike

AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The pre-programmed workflow tasks make it easy for a novice to create simple business related workflows but also allows for experienced programmers to customize the experience in order to create complex automated workflows. Review collected by and hosted on G2.com.

What do you dislike?

The training guides are very comprehensive but for a novice knowing the best way to search them to gain the information needed can be challenging. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using the software to primarily drive project execution within our company. This ensures all project team members reliably setup and manage projects in our companies systematic and comprehensive way. Review collected by and hosted on G2.com.

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AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ease of use, vey intuitive; friendly interface. Review collected by and hosted on G2.com.

What do you dislike?

Missing UNDO option when putting flow processes together. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Integrify offers an easy to use solution to eliminate paper, scanning and email trough companies departments, it forces employees to contribute and complete tasks assigned individually or to a group, making this everyday operations and processes more efficient. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Departments integration, elimination of paperwork, elimination of errors when entering mass amount of numbers. Review collected by and hosted on G2.com.

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UA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The customizable forms, the customizable flows, the ability to choose different flow paths, the customizable reports Review collected by and hosted on G2.com.

What do you dislike?

Not having the ability to see which future tasks will be included or excluded Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great means of setting up and using workflows. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use it primarily for our organization's change management process for product/process realization. It has allowed us to customize workflows dependent upon the type change and ensure the appropriate departments and people process the requests. Review collected by and hosted on G2.com.

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CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Integrify was easy to learn - we were able to develop 3 process flows within the first week. Not only was it intuitive, but the Admin Guide provided all the answers at our fingertips. I was very impressed with the extensive example processes that helped us get going! Review collected by and hosted on G2.com.

What do you dislike?

It's hard to find things to dislike. I'd like to see more out-of-the-box integrations. While the REST API capability is there, having a Zapier (or something similar) plugin would increase the ability to integrate with 3rd party applications. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're using Integrify for Furniture industry process flows, as well as a light weight Agile backlog tool for Software project management. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We are happy to have Integrify as our channel partner and our team is finding this platform so user-friendly and we believe even a school going kid can design a process for himself and make it run Review collected by and hosted on G2.com.

What do you dislike?

Not expectational dashboard, when the process is getting broader, there is a complication to configure many tasks. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Work Flow Automation Review collected by and hosted on G2.com.

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Response from Michael Raia of Integrify

Thank you for taking the time to review Integrify. We look forward to helping you and the team get the most out of our product and address any issues you're having with dashboards and complex workflow design.

AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

How simple and how many features the product offers to streamline processes Review collected by and hosted on G2.com.

What do you dislike?

Takes some time to get going and some trial and error to nail the right balance Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Onboarding and ofboarding tasks Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Integrify is great for spinning up processes very quickly and easily. Review collected by and hosted on G2.com.

What do you dislike?

Integrify has some limitations compared to competitors like Appian or Bizagi, etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automated paper processes. Review collected by and hosted on G2.com.

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Java Server Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like in this utility is the simplicity of using it Review collected by and hosted on G2.com.

What do you dislike?

I don't like that this utility has so many features , so sometime it is hard to find the relevant feature Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing a project with many developers Review collected by and hosted on G2.com.

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Operations Manager
Logistics and Supply Chain
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Usually process flow engines are complex and hard to setup. integrify is really easy to setup and use. Some features need to be improved, but for simple redundant business requests automation they rock. We love how the rules are setup based on field conditioning and different criteria. One of the best features for us is the audit trail. You can trace every change to the requests with timestamps and the user that made the change in real time. Review collected by and hosted on G2.com.

What do you dislike?

They need better charts, dashboards and scoreboards. Some dashboards you can't drill down Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It might be hard to get a link on their site for a web trial, just google it. Ask for discounts as they are open minded. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Many tasks in our company require other managers approvals. Many of these requests and tasks were paper based and time consuming. We started rolling integrify to automate certain tasks such as press release submission and approvals, marketing collateral approval, contract reviews, discount requests and some hr requests as well. Review collected by and hosted on G2.com.

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Project Manager
Construction
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like the user interface. Basically you use your mouse to setup your workflow by dragging elements on the screen. It takes just few minutes as an administrator to get the hang of it and start setting up the system. Review collected by and hosted on G2.com.

What do you dislike?

The approval setup is not user friendly. Some of the rules need to be time-based beyond the standard time-based features in the program. Integrify should focus more on the customizability of their system not just on the user interface. The custom forms need a better layout editor to control how the forms look. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want simple workflow and custom web forms and some level of approval, this is the system to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Make sure you test integrify before you choose to buy their software. It works well for many companies, but not all. Review collected by and hosted on G2.com.

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CEO
Food & Beverages
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

This software simplifies our world! We use this simple workflow management system to manage policies and tasks. While it is so simple to use via the drag and drop interface, it has lots of features. If you just look at their audit trail you will realize that this system is so professional. Also all your data are stored in an sql database or even oracle if you wish.

We use it to follow our teams progress when dealing with SLAs (service level agreements) Review collected by and hosted on G2.com.

What do you dislike?

The reporting is not good enough and needs major improvement. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Check out their reporting before you decide to go with them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have to manage our service agreements and keep track of our team's progress against them. W use scoreboards to track our work and effeciency. Review collected by and hosted on G2.com.

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CRM Manager
Construction
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Our support department likes integrity because the GUI is simple and it's easy to create project requests and get approvals and escalate cases.

The hr uses it to automate the process of documentation submissions for time sheets , performance reviews and other hr requests. Review collected by and hosted on G2.com.

What do you dislike?

The forms are not nice looking and outdated. Also it can be hard to locate features because the screens are cluttered. Of course I am not complaining about how many features there are; the system needs to be more organized. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have lots of paper work then you need integrity Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Support and hr were swamped with paper work which caused many tasks to slip through the cracks. We use integrity to automate some processes and reduce paper work Review collected by and hosted on G2.com.

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Creative Coordinator
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It is very easy to handle employee requests with this one-stop shop program. Integrify has solved many work flow issues, making our workplace much more efficient. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it is easier to use old-school emails or excel sheets, so there can be a bit of an adjustment period. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need to feel more organized in your workplace, this is the program for you! There is also a solution for every department, so it's great all-around! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are saving a lot of time and resources, because the workflow is streamlined! Review collected by and hosted on G2.com.

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Freelance Photographer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Integrify allows you to automate your business processes with easy to use yet powerful software.

You can connect to many data-sources and external systems (like SAP), create forms with drag and drop, full audit and reporting is available, high level of security is implemented and many other features makes this a very good workflow solution to consider.

Integrify works on either desktop or mobile.

It has good customer support and the pricing (subscription based) is fair. Review collected by and hosted on G2.com.

What do you dislike?

Data is stored is a proprietary way which can make it difficult to be accessed by external tools.

The large number of features can make finding the one you are looking for a bit harder than it should be. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider this tool if you are looking to eliminate paper forms and speed up your company's workflow process. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Implement an automated request management system. Review collected by and hosted on G2.com.

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Response from Michael Raia of Integrify

Jim,

We provide customers a data dictionary to assist in learning the relationships necessary for access with external tools. We do not use any proprietary storage for data.

Data is constructed in a consistently relational way and can easily be accessed using an external tool once the table relationships are learned.

While certainly not necessary, some of our customers have restructured the data in a separate DB so it is better suited for their specific needs.

Mike Raia

Integrify

Professional Services Manager
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Simplicity. It might not be the most sophisticated workflow management software out there, but it's simplicity makes it worth the money. The drag and drop workflow designer is awsome. Review collected by and hosted on G2.com.

What do you dislike?

They need a better layout editor to give users more power when it comes to customizing their screens. Also the workflow rules is good for small companies, but if you need more this tool is not for you. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Test drive the system and make sure their workflow rules can meet your company requirnments. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The workflow rules is good for small companies, but if you need more this tool is not for you. Review collected by and hosted on G2.com.

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Employee Development Coordinator/Recruitment
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I like best abut this product is that it is on a cloud base system which makes it easier to move over data to other sources if needed. Review collected by and hosted on G2.com.

What do you dislike?

My company is around 10+ years old and this system is able to hold all the data needed for document control. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would make it meets your companies business needs. Ask alot of questions during implementation process. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This product gives everyone a platform of their own to create. This had made our move to paperless more robust and effcient. Review collected by and hosted on G2.com.

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Do you work for Integrify?