What I like most about Insycle is their support. I appreciate how they have treated us and how they have onboarded us. Our customer success manager, Alyssa, has really gone out of their way to understand our business and needs, making sure we are set up as best as possible. I like how they are diligent and follow-up. I love how much time the automation saves us, and the reporting it gives allows us to show the return on investment as well as the return on effort. We're getting a lot of our time back, so it's not just about the money. Review collected by and hosted on G2.com.

I think the UI could use a refresh. It could be a little bit more intuitive. Review collected by and hosted on G2.com.

I really like the step-by-step guides and pre-existing processes of Insycle that help solve most cases, even those one wouldn't imagine, sometimes even without having to make customizations. Every time I face a new problem, I look for Insycle articles or videos that address that topic and I find them very useful and clear thanks to the practical examples. Review collected by and hosted on G2.com.

A preview of the extraction in Excel could be useful, sometimes I have to start the process and check the file that arrives via email to make the changes so that it turns out the way I want. Review collected by and hosted on G2.com.

The solution stands out for its ease of use and effectiveness. Review collected by and hosted on G2.com.

The fact that the support is only in English, or the fact that one can make automatic imports from a file with associated companies and contacts. Review collected by and hosted on G2.com.

I really like the ability to save and regularly run cleanup tasks in Insycle without having to recreate complex setups each time. It's great for creating standards for data cleanup. I also appreciate the ability to automate data cleanup and perform bulk updates on contact and company data. The ease with which Insycle integrates into our workflow, especially with HubSpot, helps us target dirty data efficiently. The initial setup was very easy, and it significantly improves our data management processes. Review collected by and hosted on G2.com.

I think better support for built-in number formatting that includes international options would be an improvement. Review collected by and hosted on G2.com.

The flexibility when it comes to merging duplicates Review collected by and hosted on G2.com.

Would probably want integration with SQL Review collected by and hosted on G2.com.

Insycle has transformed the way we manage and maintain our CRM data. One of the standout benefits is the ability to run complex queries quickly and frequently, which has significantly reduced both our tech spend and the hours of manual work previously required each day. We no longer need custom coding or developer support to cleanse and standardize data—everything can be done intuitively within the platform. What we especially appreciate is the flexibility to build in logic based on custom fields and set hierarchical rules that determine which records take priority during merges. This level of control ensures our data remains accurate, consistent, and tailored to our business needs. Our onboarding representative was great also! Review collected by and hosted on G2.com.

One challenge we've experienced with Insycle is the onboarding process. While they do provide a helpful starting Excel workbook to guide you on what to tackle first, it can easily become just another document that gets lost or forgotten in the day-to-day. We wish there were a centralized user portal that tracked onboarding progress and allowed us to actively manage and prioritize the features we want to set up. Having an in-platform setup checklist or interactive dashboard would make it easier to stay focused, organized, and accountable during the initial implementation phase. Review collected by and hosted on G2.com.

We needed to clean up dupliates in Intercom. We just connected Incycle, purchased a monthly subscription, and were ready to go to identify duplicates and clean them up. Pretty straightforward! Review collected by and hosted on G2.com.

The UI and usability could be a bit more intuitive, it's standard material design. But Insycle gets the job done, it's fine. Review collected by and hosted on G2.com.

I like how Insycle automates large changes or tedious tasks that aren't really possible in HubSpot. It takes a lot of tedious work out of my standard workday, making it invaluable. Setting it up was very easy with a quick login to HubSpot, and it was ready to go. Review collected by and hosted on G2.com.

Nothing at this time. Great service. Review collected by and hosted on G2.com.

Insycle is incredibly easy to use, with quick implementation and fantastic video resources that make getting started a breeze. The integration was seamless. It’s saved us hours of work by effortlessly merging HubSpot duplicates and cleaning up data across departments. Customer support is top notch, and we now rely on Insycle daily to keep our data accurate and our marketing effective. We would HIGHLY recommend. Review collected by and hosted on G2.com.

One thing about Insycle that can be tough is the complexities with the parameters that need to be set. Sometimes the matching is broad and it can be tough to narrow down your selection to choose the correct master record and merge all duplicates. Review collected by and hosted on G2.com.

Insycle is easy to integrate with HubSpot, provides excellent data quality oversight and quickly identifies issues across our hundreds of thousands of records. It's significantly faster than other solutions we've evaluated. The platform includes well-designed setup templates that are easily customizable and can be automated for ongoing maintenance. We use it weekly to maintain data hygiene.

Beyond its ability to deduplicate HubSpot company records (even within HubSpot-Salesforce integrations), Insycle excels at data normalization and formatting. Throughout our experience, their support team has been exceptional. Review collected by and hosted on G2.com.

The Insycle interface can be intimidating at first. The number of features may be daunting. This is where the CSMs can provide significant assistance during the onboarding process. I would like see some more capability to do operations together, like dedup and/or update records. Some of this required multiple operations. However, not a deal breaker. Review collected by and hosted on G2.com.