Thomas D.
TD
Thomas D.
Small-Business (50 or fewer emp.)
"Effortless Setup, Essential for AI Marketing"
5/5
What do you like best about Instantly?

I love how easy Instantly is to set up, which significantly reduces the time I spend managing my B2B email marketing for my AI automation agency. The platform allows me to efficiently get in touch with hundreds, if not thousands, of business owners daily, offering them my services. It simplifies the process of buying email addresses and warming them up, automatically integrating these steps with their records in the account. This eliminates the need for manual intervention, saving me significant hours, especially with large email accounts. I also appreciate how Instantly makes it exceptionally easy to add sequences, follow-ups, and variables, and to connect with other tools like Make.com. The seamless integration with other platforms enhances the functionality and usability of my marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I think the inbox manager could be a bit more organized. Review collected by and hosted on G2.com.

Samuel B.
SB
Samuel B.
Life & Health Independent Insurance Agent
Small-Business (50 or fewer emp.)
"Excellent Customer Service and a Very User-Friendly Platform"
5/5
What do you like best about Instantly?

The customer service , the platform is very user freindly Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I which we could send more than 30 emails per day without the risk of havinf them go to spam Review collected by and hosted on G2.com.

Ankit S.
AS
Ankit S.
Founder
Small-Business (50 or fewer emp.)
"All-in-one Outreach Tool with Powerful Features Like Unibox"
5/5
What do you like best about Instantly?

Helps me in outreach, has great features, like unibox, helps me buy prewarmed domains very easily as well, overall a great product. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Nothing until now, maybe deliverability, inbox placement dashboard could help in knowing more about how warmup works and stuff Review collected by and hosted on G2.com.

Anthony M.
AM
Anthony M.
fractional CRO
Small-Business (50 or fewer emp.)
"Simple, Intuitive UI with Continuous Enhancements at a Great Price"
4.5/5
What do you like best about Instantly?

Simple, clean and intuitive UI, providing a highly functional UX. Really love the fact that they are continuously working on enhancing the platform - seems that there's some type of an upgrade/enhancements every couple of weeks, making the platform progressively more powerful.

The balance between cost and value delivered is also a positive, imo. Compared with its competitors, Instantly provides a great offering at a "make sense" price point.

Implementation and setup is very easy and quick, another bonus. Also, they are steadily adding new integrations that make it increasingly more useful in our business operation, specifically HubSpot, Aimfox, Slack, Google calendar. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

At times, the platform doesn't update, leading me to need to refresh multiple times or log out and log back in to see the latest responses in the unibox. Review collected by and hosted on G2.com.

Firdavs S.
FS
Firdavs S.
Owner/Founder
Small-Business (50 or fewer emp.)
"Effortless Mass Outreach with Great Interface, Needs Support Improvement"
5/5
What do you like best about Instantly?

I appreciate how Instantly streamlines my business processes by automating outbound outreach. Manually sending emails to leads is tedious, but Instantly saves me from this ordeal by empowering me to dispatch numerous emails quickly and efficiently, crucial for my automation AI agency's mass outreach campaigns. The user-friendly interface of Instantly is something I truly value. It's straightforward and comfortable to navigate, allowing me to find essential functions without any hassle. This well-thought-out design makes my daily tasks more manageable and efficient. Additionally, the customer support team has been very responsive and helpful recently, promptly addressing my inquiries and resolving issues almost immediately, which reassures me about being well-supported. My experience with setting up Instantly has been positive as well, as it was easy to learn and adapt to its features. Instantly makes it simple to verify and manage leads without the need for complex integrations. These aspects of Instantly enhance its cost-effectiveness and appeal compared to other platforms, reinforcing my decision to endorse it to others for their lead outreach needs. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Recently, five of my accounts were flagged by Gmail, which interrupted my email outreach campaigns for a few days. Although Instantly compensated by providing new accounts, this disruption was problematic, and I hope it doesn't happen again. Furthermore, customer support was not very responsive until recently. About one or two months ago, the support team didn't respond promptly, leaving my questions unanswered for days, which was frustrating. I hope the response speed improves to prevent similar issues in the future. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Confusing UI, Visitor Tracking Doesn't Work, and Unresponsive Support"
0.5/5
What do you like best about Instantly?

Honestly, nothing. The interface is confusing, support is horrible, and their website visitor tracking code doesn't work. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Pretty much everything. You rarely speak to anyone, and when you do, there's a good chance it's not a real person. Instantly is AI-driven and an AI failure. I've implemented a handful of website visitor tracking scripts before, and none of them are this complex. And they work. Instantly doesn't. Review collected by and hosted on G2.com.

Daksh K.
DK
Daksh K.
Co-Founder at ENDY Media
Small-Business (50 or fewer emp.)
"Essential Tool for Cold Email Success"
4.5/5
What do you like best about Instantly?

I love how Instantly has significantly eased the process of outreach and service delivery for the past two years. The UI is particularly impressive, providing a user-friendly and aesthetically pleasing interface that made setting things up incredibly easy. Apart from the natural learning curve associated with cold emails, the setup was smooth. Instantly effectively addresses our outreach and pipeline issues, directly contributing to our topline growth. By sending an impressive volume of 1 million emails monthly, Instantly facilitates efficient lead generation which we then convert through sales calls managed using Instantly's Unibox feature. This process greatly enhances our revenue. The email warmup feature has notably improved deliverability, and the email sequencing capability allows for automated mass emailing, which would be unfeasible manually. Unibox is exceptional as it consolidates replies in one place from over 1000 inboxes, streamlining our communication efforts. Instantly is essential for our cold email operations, much like water is to life, highlighting its indispensability in our tech stack. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I find the pricing of Instantly to be a concern. It's something I would like to see improved. Review collected by and hosted on G2.com.

PR
Patricia R.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Easy to Build Professional Emails with Consistently Strong Deliverability to Connect with Audience"
5/5
What do you like best about Instantly?

It makes building customer profiles easy and this helps in customizing email marketing campaigns and I like that the email deliverability is consistently strong which is great for transactional messaging. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

At this time I have no complaints and I haven’t encountered any bugs I find the tool very useful for creating email campaigns. Review collected by and hosted on G2.com.

Noureddine K.
NK
Noureddine K.
CMO
Small-Business (50 or fewer emp.)
"Intuitive, All-in-One Solution for Email Outreach"
5/5
What do you like best about Instantly?

I like that Instantly is intuitive and everything is done in one place, from lead sourcing to writing campaigns to reaching out to them. I appreciate how it helps with warming up and managing email inboxes. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Well, everything works good for me apart from lead sourcing. The database and lead verification credits are in one big credit system. It would be nice if they were separated. Review collected by and hosted on G2.com.

Luka R.
LR
Luka R.
"Streamlined Email Marketing with Intuitive UI"
4.5/5
What do you like best about Instantly?

I really like Instantly because it has a user interface and vibe that resonates with young people like me. It's not old school or hard to use; it's super straightforward and easy. I always know what I'm getting and where to find things, which is a key differentiator apart from its core functionality. Another thing I appreciate is how clean the website and user interface are, making everything super easy and just two clicks away. Their support is decent, and you can't really mess up. It's valuable for me because of these features, and the quality of the product itself is awesome. The initial setup was super easy and straightforward. I did have an issue with one email setup, but I reached out to support, and they figured it out for me in, like, five minutes, which was super cool. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I would just recommend a bit lower pricing, but I guess compared to competition, that's also fine. I believe their trial, two-week trial was more generous. Now it's kinda limited, but the value we're getting for the money is really good. Review collected by and hosted on G2.com.