Mika D.
MD
Mika D.
Business developpment
Small-Business (50 or fewer emp.)
"Simple, Intuitive, and Delivering Better-Than-Expected Leads"
4.5/5
What do you like best about Instantly?

It is very simple to use and intuitive. And even with no experience, the leads are coming in better than I could have expected. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The Unibox is a bit tricky to use for certain use cases but it is still a great solution Review collected by and hosted on G2.com.

Katie W.
KW
Katie W.
Director of Sales and Marketing
Small-Business (50 or fewer emp.)
"Great for Protecting Deliverability, But Not the Most Intuitive Setup"
3.5/5
What do you like best about Instantly?

I like that it spins up a bunch of emails for you so that you can protect your main domain's deliverability. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I wish it were a bit more intuitive to use. There are a lot of settings tucked away within different panels, and it isn’t always obvious where to find things as a first-time user. You’ll probably need to reach out to support fairly often to get up to speed, and it also helps to watch the training and getting-started videos they have online. There are a lot of important features you could easily miss otherwise, and some of them are imperative for deliverability. Review collected by and hosted on G2.com.

Piske L.
PL
Piske L.
Small-Business (50 or fewer emp.)
"Efficient Mass Emailing with Instantly, But Pricey for Beginners"
4.5/5
What do you like best about Instantly?

I find Instantly super efficient for generating leads and sending massive emails automatically, which saves me a lot of time. It's really easy to use, and I don't have to monitor it all the time. I also like how Instantly helps me evaluate email replies to see if the content is positive or negative. The initial setup was super straightforward, which made getting started a breeze. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

It's costly especially for people just starting with their business. It's a big investment. Review collected by and hosted on G2.com.

Daniel G.
DG
Daniel G.
Founder & Head Of Growth
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Best cold email tool on the market so far"
5/5
What do you like best about Instantly?

Love the fact that we can add unlimited email accounts, warm them up, monitor health, that we can create multi-step email campaigns with dynamic spyntax, and manage replies all in one place. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Sometimes the Reminder notifications get duplicated or don't get set correctly. That would be helpful to optimize. Review collected by and hosted on G2.com.

Ivan D.
ID
Ivan D.
Client Success Lead
Small-Business (50 or fewer emp.)
"Great UX, Easy Campaign Creation, and Clear Performance Tracking"
4.5/5
What do you like best about Instantly?

I like the UX design and the ease of creating campaigns. I like the unibox and clear performance tracking. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

No downsides to be honest. Might need some improvements with the AI assistant but I trust it will be better over time. Support is prompt, onboarding was easy. Review collected by and hosted on G2.com.

CB
Cory B.
Demand Generation Manager
Mid-Market (51-1000 emp.)
"Rightly Customizing Email Campaigns for Our Audience to Maintain Continuous Touchpoints"
5/5
What do you like best about Instantly?

It provides great email campaign automation and robust segmentation for targeted messaging and also provides a reliable multichannel marketing feature which makes sure I can easily do marketing on email, social media and web. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

It offers a comprehensive set of email marketing features that have not presented any issues and meets all our needs very well. Review collected by and hosted on G2.com.

João A.
JA
João A.
Small-Business (50 or fewer emp.)
"Easy-to-Use Email Campaigns with Strong Deliverability and Tracking"
4/5
What do you like best about Instantly?

It does the job well. It can create email campaigns, send them properly, achieve good deliverability results, and track everything. It’s also very easy to use, especially with the DFY setups. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

It does have some kind of abusive pricing plans. It is expensive for what it brings to small companies, especially due to the fact that you are basically obliged to upgrade plans from time and on. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Best platform for cold emailing"
5/5
What do you like best about Instantly?

Their customer service is really good. Available 24/7, quick to respond and actually helpful. They also have countless integrations that connect different tools and this makes it easier to work. I also love that you can warmup unlimited emails, even from different domains and send unlimited campaigns. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I would like to see placement tests to locations outside North America. Currently that's the only location you can send placement tests, but other than that I think all is good. Review collected by and hosted on G2.com.

Mohamed E.
ME
Mohamed E.
Principal Architect
Small-Business (50 or fewer emp.)
"Lack of transparency about email provider limitations"
0/5
What do you like best about Instantly?

The signup process is quick and easy, and it is very straightforward to start paying for the service. Unfortunately, the transparency about important compatibility limitations comes much later Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The biggest issue is the lack of transparency. I spent weeks building an outreach setup, purchasing domains and configuring multiple email accounts before support informed me that certain providers such as Hostinger are known to cause serious warm-up and deliverability issues. This critical limitation was only communicated after everything was already set up and failing. Review collected by and hosted on G2.com.

TS
Teresa S.
Growth Marketing Manager
Mid-Market (51-1000 emp.)
"Very Powerful for Creating Nurture Series Emails to Keep Prospects Engaged and Boost Sales"
5/5
What do you like best about Instantly?

The level of personalization that it provides while setting up email campaigns is amazing and it has been an effective tool which has ensured timely delivery of emails to our customers that results in improved sales. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Nothing negative to say about the platform it is very easy to use, performs well and they have very self aware customer service personnel. Review collected by and hosted on G2.com.