JZ
John Z.
Head of Growth
Small-Business (50 or fewer emp.)
"Instantly Makes Setup, Sending, and Stats Effortless"
5/5
What do you like best about Instantly?

Im a big fan of Instantly. I like it because it is easy to setup, buy domains, add emails, setup emails, and send... and then get stats... instantly. Really.. its that simple. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I had to ask their AI tool a lot of questions to be able to determine how many accounts I needed to send X number of emails. That part took me some time to figure out. Review collected by and hosted on G2.com.

Siddharth S.
SS
Siddharth S.
Content Manager
Mid-Market (51-1000 emp.)
"Unlimited Email Accounts and Warm-Up Make Outreach Scaling Effortless"
5/5
What do you like best about Instantly?

The unlimited email accounts and warm-up features are game-changers. It makes scaling outreach effortless without hitting deliverability issues. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The analytics dashboard can feel a bit basic. I’d love deeper CRM integration and more granular reporting to track lead behavior more effectively. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Exceptional Automation and 24/7 Support, But Pricing Could Be Better for Small Businesses"
5/5
What do you like best about Instantly?

I really like how Instantly performs with its automation, specifically how it manages to get replies to important questions. I'm super impressed by the way the support chatbot works 24/7; it answers all questions right away, which helps us while using the software for sending emails to clients and doing cold outreach. Getting answers at the right moment helps in processing tasks internally and running campaigns without any issue. Also, the initial setup of Instantly was very easy. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I feel like they have a lot of things bundled into different packages, and for each and everything, it sounds ramped up. This can be difficult to pay for a starter or a small business. It would be great if it could be more supporting or tailored towards supporting small businesses. Review collected by and hosted on G2.com.

Rahul V.
RV
Rahul V.
Mid-Market (51-1000 emp.)
"Effortless Campaign Automation, Multi-Tasking Marvel"
4/5
What do you like best about Instantly?

I use Instantly for planning and automating my email outbound campaigns, which helps me reach out to more people for different services without doing it manually. I like that I can set up multiple campaigns at the same time, which is crucial since each service we provide requires a different campaign. It's not feasible to run these manually. The initial setup for Instantly is very easy, including setting up the tool, campaigns, and even sequences. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

As of now, I feel it has all the things in it, but one feature that can be added is automating LinkedIn outreach as well. Review collected by and hosted on G2.com.

Sachin M.
SM
Sachin M.
Growth Manager
Construction
Mid-Market (51-1000 emp.)
"Effortless Campaign Management and Outstanding Support"
4.5/5
What do you like best about Instantly?

Instantly makes it much easier to manage and run multiple campaigns simultaneously, allowing me to handle outreach at scale with ease. Setting up campaigns is straightforward, and the ability to track email activity—such as opens and replies—helps me quickly see what’s effective and adjust my follow-ups accordingly. I find it particularly useful for keeping my outreach efforts organized without introducing unnecessary operational complexity. Their customer support is excellent and resolves issues promptly. Since I work in email marketing, Instantly has become an essential tool in my daily workflow. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

With Instantly, I find the lack of clarity regarding email deliverability frustrating, as there is no straightforward way to see where or why an email might fail to reach its destination. Additionally, the API integrations can sometimes seem unstable or limited, which complicates the process of building dependable automations or connecting Instantly seamlessly with other tools in my workflow. Review collected by and hosted on G2.com.

Curtis S.
CS
Curtis S.
Founder
Small-Business (50 or fewer emp.)
"Intuitive Outbound at Scale—From Idea to Live Campaign Fast"
5/5
What do you like best about Instantly?

Instantly makes it genuinely easy to run outbound at scale without feeling overwhelmed by complexity. The inbox rotation, sending controls, and campaign setup are all intuitive, which means you can go from idea to live campaign quickly. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Some parts of the reporting and filtering could be more flexible, especially when you want to slice performance data in more advanced ways. There are also moments where you wish for a bit more native CRM-style visibility into conversations without exporting or relying on external tools. Review collected by and hosted on G2.com.

Mark T.
MT
Mark T.
Account Manager
Small-Business (50 or fewer emp.)
"Effortless Cold Outreach with Instantly"
5/5
What do you like best about Instantly?

I love Instantly's API; it's super easy to deploy! The platform is also easy to use. I like how you can purchase pre-warmed emails within the platform. We're sending hyper-personalized email campaigns at scale, where every step has 26 email variations, and with their API, it was simple to push those emails to their platforms and send them. Setting up Instantly was extremely easy. I've set it up in a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Nothing really at this stage Review collected by and hosted on G2.com.

Meet D.
MD
Meet D.
Mid-Market (51-1000 emp.)
"Effortless Email Marketing with Clear Insights"
4/5
What do you like best about Instantly?

I like that Instantly is easy to get started with and has a clean interface. I appreciate that you don't need prior experience to use it, which makes it easy for my team members to adopt. The analytics feature is very helpful in tracking the health of our campaigns, including open rates and click rates, and it guides us in making necessary optimizations. The clean interface helps me navigate easily between different features like sequencing and scheduling campaigns. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Deliverability health should be improved, and it would be good if Instantly also provided insights on domain health. Review collected by and hosted on G2.com.

MJ
Milica J.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Intuitive Platform with Responsive Support for Smooth Campaign Management"
5/5
What do you like best about Instantly?

I’ve had a great experience using this platform. The interface is intuitive and easy to navigate, making it simple to set up and manage campaigns without any hassle. What really stands out is their support team—always responsive, helpful, and quick to resolve any questions. Overall, a reliable and user-friendly service that makes campaign management smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

So far nothing, everything is working smoothly. Review collected by and hosted on G2.com.

LV
Lia-Maria V.
Commercial Lead
Construction
Small-Business (50 or fewer emp.)
"Very User-Friendly and Highly Efficient System"
5/5
What do you like best about Instantly?

It’s very user-friendly and highly efficient, with great integrations. The ROI feels clear and predictable, and the pricing is transparent. Support has been great and responsive whenever I’ve needed help. Overall, performance has been consistently high. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I wish I could import my own leads and use their AI Sales Agent for more personalized outreach. Review collected by and hosted on G2.com.