Shiva Shanker J.
SJ
Shiva Shanker J.
Senior Lead Development Associate
Mid-Market (51-1000 emp.)
"Instantly Email Campaigns Worked at First, Then Responses Stopped"
2.5/5
What do you like best about Instantly?

It’s user-friendly and makes our work easier. It also automatically does follow-ups. The product concept is good. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

It’s good, but only for the first few days it was working well. After that, I didn’t get any response from any of the email campaigns. Review collected by and hosted on G2.com.

Daniel L.
DL
Daniel L.
Co-Founder
Small-Business (50 or fewer emp.)
"Effortless Cold Email Automation with Stellar Deliverability"
5/5
What do you like best about Instantly?

I use Instantly to send cold emails and LinkedIn outreach messages, which automates tasks that would otherwise take a long time. I like that their email deliverability is on point, and they have an email warm-up tool with a strong reputation. The email deliverability is strong, which is crucial for email campaigns to reach recipients, and their pool of high-quality ESPs from the US is helpful. The initial setup of Instantly was extremely easy and intuitive, with lots of videos and documentation online. I'm also impressed with its powerful functionality. I would recommend it 10 out of 10 to any colleagues due to its easy setup and strong features. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

There’s nothing major I dislike, it fits my needs perfectly Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Instantly is Constanly Out of Office just like the replies"
0/5
What do you like best about Instantly?

I paid 6000 US for the VIP package and got nothing but a 3% rate of out-of-office replies. This is what the Instantly team is hiding: the truth about what actually makes up the 3% so read carefully your contract and don't apply for VIP package. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Almost everything was disappointing. Communication was slow and overly carefully drafted, which initially made me feel like I was in good hands, but in the end it came across like they just didn’t care. Review collected by and hosted on G2.com.

Aditya J.
AJ
Aditya J.
Founder
Small-Business (50 or fewer emp.)
"Easy-to-Use Interface with Best-in-Class Email Warming"
5/5
What do you like best about Instantly?

Easy-to-use interface, and I love the email warming feature. I think it is the best I have come across. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The AI Agent isn’t that smart yet, but I do like the direction the product is heading. The pricing also needs improvement, it feels too expensive compared to other email warming products on the market. Review collected by and hosted on G2.com.

Fruzsina P.
FP
Fruzsina P.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Effortless Prospecting with Stellar Support"
5/5
What do you like best about Instantly?

I use Instantly as a sequencer for prospecting and reaching out to leads. I like that Instantly offers the most broad options in terms of technical settings. It's easy to use yet technically very advanced, ensuring our emails land in the mailboxes. Their customer support is really hands-on and always ready to help, which is great. The initial setup was really easy, and they provide a lot of good materials to understand the platform. I switched from Apollo to Instantly because it was technically much better. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

sometimes the pages load a bit slowly but that's all Review collected by and hosted on G2.com.

Robert B.
RB
Robert B.
Agency Owner
Small-Business (50 or fewer emp.)
"Easy DFY Mailbox Setup with DMARC/DKIM and Outstanding Service"
5/5
What do you like best about Instantly?

What sets Instantly apart is the Easy DFY Mailbox Setup. It’s incredibly straightforward to get mailboxes up and running with the correct settings like DMARC, DKIM, and SPF applied automatically. This technical "Done-For-You" approach, combined with their outstanding service, saves hours of manual work and provides peace of mind from day one.

Beyond the setup, the platform makes it simple to manage and scale multiple campaigns simultaneously. The unlimited email accounts feature and the automated warm-up are essential for protecting domain reputation while reaching a high volume of leads. I especially value the intuitive UI and the Unibox, which consolidates replies from hundreds of inboxes into one place. The real-time analytics for opens and replies allow me to optimize my sequences on the fly, making my entire workflow significantly more efficient. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The only minor drawback is the pricing structure; many of the most powerful and useful features are locked behind the second-tier subscription, which can feel a bit limiting if you are just starting on the basic plan. Additionally, while the interface is generally great, the Inbox Manager could benefit from more advanced organization and filtering options when handling a massive volume of campaigns at once. However, given the results and the time saved, these are small trade-offs for the overall value the platform provides. Review collected by and hosted on G2.com.

Joshua B.
JB
Joshua B.
Account Executive
Small-Business (50 or fewer emp.)
"User-Friendly Setup with AI-Powered Workflows That Streamline Everything"
5/5
What do you like best about Instantly?

It’s very user-friendly and easy to set up and maintain. They’ve also made it more powerful by plugging AI into the workflows, which helps streamline how everything runs. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I haven’t come across anything missing yet. If I do find a feature that’s not there, Instantly has a section for submitting feature requests, which is fantastic. Review collected by and hosted on G2.com.

Kamila P.
KP
Kamila P.
Mid-Market (51-1000 emp.)
"Easy Cold Outreach with Helpful AI"
4/5
What do you like best about Instantly?

I like the ease of use in Instantly and find the AI chatbot really good at answering all the questions. Instantly lets me create cold outreach campaigns from scratch in a very easy way, which is very useful for someone with no experience with cold campaigns. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The website visitors feature doesnt meet the quality standards of the cold outreach campaigns for me. I found it quite expensive and quite disappointing for what it does. Also, the initial setup was quite easy, but we didn't get help from anybody from Instantly because we were too small on volume. That was a little bit disappointing. Review collected by and hosted on G2.com.

Apostolos A.
AA
Apostolos A.
Founder - Digital Advertising & Automation Engineer / Business Development
Small-Business (50 or fewer emp.)
"Instantly: A Time-Saving Powerhouse for Lead Generation"
5/5
What do you like best about Instantly?

I use Instantly for lead generation for my marketing agency and it saves me a lot of time. I don't have to juggle many tools at the same time, which is a huge plus. The email warm-up feature is a must and the pre-warmed emails are incredibly helpful. I can kickstart a campaign for a new service or with a new angle literally in 5 minutes without having to worry about deliverability. Also, I use the email warm-up feature to keep my main email addresses healthy, which is great. The fact that it is an all-in-one power station for your cold email campaigns is extraordinary. The initial setup was excellent and very easy. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Nothing really Review collected by and hosted on G2.com.

Anurag K.
AK
Anurag K.
Enterprise (> 1000 emp.)
"Effortless Scaling with Stellar AI Features"
4.5/5
What do you like best about Instantly?

Instantly does exactly what it promises—it’s efficient and allows for outbound at scale without friction. I love how quick the setup is, and the clean interface is a huge plus. The core features like inbox rotation and warmup just work, leading to stronger deliverability and more consistent reply rates without overcomplicating things. It's clean, fast, and scalable. The AI feature that reads replies and marks them as interested or not interested saves me a lot of time, making it easy to configure whom I need to focus on and reply to promptly. Compared to other products I've used like GHL, Smartlead, and Woodpecker, Instantly is easier to use with a seamless UI. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Instantly should increase the leads limit from 25,000 to 30,000. Review collected by and hosted on G2.com.