Warmup actually works. Connected two domains, let them run, and deliverability held once campaigns went live. The UI is clean. Sequences, scheduling, account limits are all where you'd expect them without digging around. For a small operation doing targeted outbound, the core product does its job. Review collected by and hosted on G2.com.

Its not much to dislike though, but, Campaign Slow Ramp is on by default and throttled my sends to about a third of what I configured. Took real troubleshooting to find it. The campaign limits and account limits also reset on different clocks, which is not explained anywhere obvious. Logic is fine once you get it, but the onboarding assumes you will just figure it out. Review collected by and hosted on G2.com.

What I like most about Instantly is its smart campaign orchestration and planning. It helps structure outreach in a way that feels organized and efficient, so I do not have to constantly think through every detail manually. It saves mental energy, keeps the workflow clear, and makes campaign execution much easier. Review collected by and hosted on G2.com.

What I dislike most is that domains purchased through Instantly do not feel fully under my control, while connecting domains I buy elsewhere seems more complicated than simply buying them inside the platform. I also find mailbox performance too unpredictable. Sometimes accounts seem properly warmed up and set up according to the instructions, but later something still goes wrong without a clear explanation. When managing a large number of mailboxes, I need the system to be reliable and predictable, because I do not have time to constantly investigate technical details. There have also been cases where mailboxes had to be replaced, which makes planning harder and creates uncertainty. Review collected by and hosted on G2.com.

What I really like about Instantly is how easy it is to use, along with how robust the platform feels. It’s simple to set up and straightforward to navigate. Compared to other similar platforms I’ve tried, which can be very buggy, this one has been much smoother. Review collected by and hosted on G2.com.

Nothing so far. A bit pricey but worth it! Review collected by and hosted on G2.com.

I think the pricing and affordability of Instantly is a highlight for me, as well as the quick support from the team whenever we face an issue. The onboarding experience was very smooth and self-service, which was great because anyone from sales, presales, or marketing could start using the tool right away without needing a lot of technical experience. The automated outreach campaigns are a big help, and I found it especially cool that we can run automated AI agents to bring in new leads and send emails. Also, the setup process was very smooth and straightforward. They offer a way to set up the domain, email inbox, and warm ups, which they handle, making things easier from a non-technical perspective. This automation allowed us to get started within one to two days. Review collected by and hosted on G2.com.

The way that the leads are managed, the tables are a bit rigid. There could be more flexibility in terms of the filters, how it gets applied, and the editing of the data that gets imported could be better. The interface in terms of the data table that lets you manage these leads could be a lot better. Review collected by and hosted on G2.com.

I personally like the best of Instantly is it helps to simply the cold outreach campaign effectively and optimistically in one platform

The user friendly interface, automated email campaign sequence ,inbox rotation and lead management features make easier to handle this tool Review collected by and hosted on G2.com.

Some user are facing difficulty especially for beginners and sometimes the inbox connections or syncing is slow

I also feel the reports and dashboard would feel simpler and not more detailed Review collected by and hosted on G2.com.

Instantly has done an exceptional job building its brand and creating awareness in the outbound sales space. The platform itself is intuitive, easy to get started with, and offers a broad set of features for email outreach and deliverability management. However in reality it was all opposite Review collected by and hosted on G2.com.

The VIP service did not deliver the level of execution, ownership, or outcomes we expected. Customer support and post-cancellation handling have also been disappointing, particularly when it comes to responsiveness and issue resolution. Review collected by and hosted on G2.com.

I use Instantly to manage cold email campaigns and prospect outreach. What I like most is how easy it is to set up campaigns, manage multiple email accounts, and monitor performance from a single dashboard. The interface is simple, and the automation features save a lot of time. Review collected by and hosted on G2.com.

Some advanced reporting features could provide more detailed insights. It also takes a little time to configure email accounts properly when getting started. Review collected by and hosted on G2.com.

The ease with which to set up campaigns, upload candidates and get domains claimed and starting to warm up. Review collected by and hosted on G2.com.

They're not clear at all about how long it takes to warm up the domains - nor which package you need to be able to actually respond from the inbox (if you get a domain from them) when leads respond to you. That was a whole different story that I had to learn the hardway. They made it right in the end, but it shouldn't be that difficult. Review collected by and hosted on G2.com.

It automates my out-of-office replies, which is incredible because if I forget to respond, I can lose the lead. Instead, it instantly makes it seem like I’m active every time, and it helps me keep up with leads and some dates. Review collected by and hosted on G2.com.

Seriously, I didn't find any struggle, so just want to continue like this Review collected by and hosted on G2.com.

The most beautiful thing about Instantly is that it is very easy to learn. It is very quick to set up, and anyone with zero experience can set it up. You can just watch a YouTube video or search about it on Google, making it easy to use for beginners. I also like the option to log in via Gmail or Outlook because it automatically signs me in, saving time compared to setting up specific records like other tools require. Instantly's features like the unified inbox and the ability to manage multiple domains at once with unlimited inboxes are very interesting and beneficial for my work. Review collected by and hosted on G2.com.

So you can see sometimes the response in the UniInbox is not... Review collected by and hosted on G2.com.