The shoppers seem polite and dedicated to providing great service. The customer service team, not so much. Review collected by and hosted on G2.com.

Customer service team is unaccommodating. Their website is outdated and unintuitive with too many broken links and circular patterns that lead to no where. Review collected by and hosted on G2.com.

Instacart is an online grocery delivery service company that works with local stores to deliver groceries to your door. Instacart costs $7.99 for one-hour delivery or $5.99 for two-hour or more delivery , though the price can increase at particularly busy times Review collected by and hosted on G2.com.

Not all areas have Instacart yet. During busy shifts the prices may increase. Review collected by and hosted on G2.com.

The ability to place an order from wherever and to receive groceries at home Review collected by and hosted on G2.com.

Sometimes, the people picking the items don't really care about what they are actually picking and you may end up with horrible quality products Review collected by and hosted on G2.com.

This has allowed us to increase our reach particularly with millenials without having to hire the people ourselves. Set up was very easy and turnkey Review collected by and hosted on G2.com.

There is room forimprovement with the inventory system. I blame our back end solutions but would prefer a better api. Review collected by and hosted on G2.com.

I like the ability to choose from a huge variety of items, welcome offers, and not having to leave the house or store to receive the groceries! Review collected by and hosted on G2.com.

Delivery fees can be pricey depending on which store you choose and distance. Review collected by and hosted on G2.com.

It’s really easy to use. As long as you have a car, you should have no problem.you are able to contact customer if product may be different from what they required. Review collected by and hosted on G2.com.

Unlike other apps for side jobs, you are on a “schedule” so you can’t just turn the app on and goad you wish. Review collected by and hosted on G2.com.

Extremely fast & accurate delivery offering a multitude of ways to save time & money! Review collected by and hosted on G2.com.

Better updating on items that are no longer available or in-stock Review collected by and hosted on G2.com.

The ease of use of searching and adding items to cart. The driver was texting me as she was shopping to make sure the product met my needs Review collected by and hosted on G2.com.

Limited availability of online items versus what is in store Review collected by and hosted on G2.com.