No matter what the weather is (I am a user from Buffalo,NY, which is known for its harsh winters), Instacart delivers your order at the scheduled time/with minimum delay. The customer service is very responsive and pro-active. The quality of goods up on delivery is extremely good and intact. Order tracking feature is another advantage. The delivery executives are very friendly and wait to ensure that someone receives the order. Review collected by and hosted on G2.com.

Not many stores are listed in their app. The delivery charge is bit expensive. Lack of live GPS based tracking making it ambiguous about the exact location of delivery executive. Review collected by and hosted on G2.com.

Easy UI and Customer service are great. Easy to use when publishing to consumers. Easy to collect produce and delivery is on team and really hand when on lunch rushes and when you are overwhelm or understaffed. Review collected by and hosted on G2.com.

A bit of a process compared to competitors or just normally having someone go and pick up food from the market. It is also a bit pricy compared to normal solutions this going back to the fact that normally someone could go and pick up the produce needed from the market. Review collected by and hosted on G2.com.

Instacart is helpful for people who might have a busy schedule and can’t work a traditional job due to maybe having a child and not being able to or wanting to put there child in daycare. Review collected by and hosted on G2.com.

No training for the app before shopping the demo orders for the app doesn’t work. Review collected by and hosted on G2.com.

The ease and convenience that this site offers, especially with our office not having an on-site office manager or administrative assistance that we could have make trips to the store. Review collected by and hosted on G2.com.

Almost every time we order, we are unable to locate items on the Instacart site that are able to be seen and shown instock at the same local stores. This results in having to do a "Special Request" for each item, which subsequently the true total when placing the order is not reflected until after the shopping is completed and all the Special Requests are factored in. Review collected by and hosted on G2.com.

I love how easy it is to use Instacart. The design is so beautiful and simple, which makes the user interface a breeze. Getting to shop right from my computer or mobile removes all the stress from grocery shopping. Review collected by and hosted on G2.com.

I don't love not being able to pick out the produce that I think is best, but that's true for all grocery shopping services. If you're getting pre-packaged goods, there's no better way to go. Review collected by and hosted on G2.com.

Instacart has improved their model to better serve shoppers Review collected by and hosted on G2.com.

The payment can be below minimum wage when hours and mileage are accounted for Review collected by and hosted on G2.com.

Instacart is great for last minute gatherings for large groups. There are a wide variety of shops to choose from and the shoppers are quick and thorough. When you don't have time to make the run yourself, Instacart is a great option that allows you to track the process from shopping to delivery. Review collected by and hosted on G2.com.

Occasionally I will choose all of my "backup" groceries and will still be contacted to choose backups. This can feel like the shoppers aren't paying attention to or don't have great access to the backups I submit. Review collected by and hosted on G2.com.

It's so convenient to use and have everything delivered straight to your door. Especially during weathers like i am currently in, which is extremely cold. It's difficult to make the trip out to the grocery store Review collected by and hosted on G2.com.

Sometimes it can be harder to get more selective products Review collected by and hosted on G2.com.

I have a very busy life and the last thing I want to worry about is going grocery shopping. I hate going to the store, lugging things around and loading my car up. This service allows me to collect my thoughts so I get everything on my list in the comfort of my own home or office and the groceries come straight to my door with no hassle. Review collected by and hosted on G2.com.

The first time I ordered the site froze and I had to redo my entire order. Otherwise I have been happy with the service. I can't wait for more stores to get on board with this option!

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The ease of ordering and constant updates at each step of your order and order fulfillment. Review collected by and hosted on G2.com.

That you may not know what is in stock or not in stock and things are replaced last minute/without warning. Review collected by and hosted on G2.com.