Aditi A.
AA
Aditi A.
Product Manager
Mid-Market (51-1000 emp.)
"Great app for urgent delivery needs across different stores"
4/5
What do you like best about Instacart Retailer Platform?

I love that there are a wide variety of stores near me to order from. Urgent groceries or other items are easily accessible and reduces the effort of going out Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

I dislike the fact that delivery slots are limiterd. If I need something at night or all of a sudden, I might have to check delivery slots before palcing an order. Someitmes, your order might get cancelled too. Review collected by and hosted on G2.com.

Jeff D.
JD
Jeff D.
Vp of sales
Small-Business (50 or fewer emp.)
"The best and cheapest solution for grocery delivery"
5/5
What do you like best about Instacart Retailer Platform?

That most supermarkets are already listed on it and their websites are pre connected to using Instacart for all deliveries plus it's less expensive than competitors Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

That the shoppers can pick a bad item of fruit or vegetable and you are unable to use rewards numbers Review collected by and hosted on G2.com.

Abigail  H.
AH
Abigail H.
Sales Enablment manager
Small-Business (50 or fewer emp.)
"InstaCart for Office food"
3.5/5
What do you like best about Instacart Retailer Platform?

Being able to have everyone add their items into one location to order. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

The price of the delivery fee and higher expense of items in general Review collected by and hosted on G2.com.

Deaundra M.
DM
Deaundra M.
full time leasing agent
Small-Business (50 or fewer emp.)
"Get your groceries delivered to you !"
5/5
What do you like best about Instacart Retailer Platform?

What is most helpful to me about instacart is you can grocery shop from your bed and get them delivered to your door. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

What is least helpful about instacart is you never really know what's in stock, and if you can't find an alternative, you will be refunded without the item you wanted. Review collected by and hosted on G2.com.

NB
Nicholas B.
Inside Sales Representative
Small-Business (50 or fewer emp.)
"Instacart has been a huge convenience for me."
5/5
What do you like best about Instacart Retailer Platform?

Allows me to save the time and energy of grocery shopping. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

I cannot think of any downsides, it's extremely convenient and helpful. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"great time saver after a busy day"
5/5
What do you like best about Instacart Retailer Platform?

I love that I can complete the order anytime and get what I need. It's a huge time saver for me. I also use it to get groceries to my grandparents; if they call me and need something, I can order it from my phone straight to their door. Allows me to help them out with minimal effort/time commitment Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

It's been an adjustment not being able to pick out my own produce when using the app, sometimes I don't get exactly what I want, but I do think that this is outweighed by the convenience factor Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Excellent through and through"
5/5
What do you like best about Instacart Retailer Platform?

Instacart makes it extremely easy to do groceries online and get them delivered. The choice among chains/ stores and within each of them is vast, and the user experience of both the website and mobile app is excellent. In addition, customer service is amazing, I was helped each time an item was delivered incorrectly or missing, or else. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Honestly, there's not much to dislike about the product experience; Instacart is an excellent service. However, fees are very high and pile up quickly, which limits my utilization of the service. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Instacart"
5/5
What do you like best about Instacart Retailer Platform?

Instacart allows me to complete my otherwise lengthy grocery shopping trip from the comfort of my office and gives me the freedom to choose what time I'd like to have it delivered to my house. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

There isn't much to dislike about Instacart - they allow you to future date a transaction, to choose and change drop off points, to select replacement items in the event of inventory shortages and are always on time! Review collected by and hosted on G2.com.

CS
Courtney S.
Sales Development
Small-Business (50 or fewer emp.)
"My Go-To Lifesaver"
4.5/5
What do you like best about Instacart Retailer Platform?

The number of availabilities and the level of communication with the pickers has been incredible as they find alternatives for things on my list. Instacart saves me time and extra money on what I would have impulsively put in my cart otherwise. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Sometimes the quality of the food is different than what I would select for my self Review collected by and hosted on G2.com.

Emma H.
EH
Emma H.
Sales Development Representative
Mid-Market (51-1000 emp.)
"MM AE"
4/5
What do you like best about Instacart Retailer Platform?

So great when you are in a pinch for ordering groceries, work supplies! Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Soemtimes when working with people who have allergies, replacements must be allergen friendly Review collected by and hosted on G2.com.