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Instacart Retailer Platform

By Instacart

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4.1 out of 5 stars

How would you rate your experience with Instacart Retailer Platform?

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Instacart Retailer Platform Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

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Instacart Retailer Platform Reviews (67)

Reviews

Instacart Retailer Platform Reviews (67)

4.1
67 reviews

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Jenneka H.
JH
Sales liaison / billing / admin
Small-Business (50 or fewer emp.)
"Game Changer!"
What do you like best about Instacart Retailer Platform?

Instacart has made such a difference in our busy lives. What I like best is the variety of stores you can shop from for deliver. Also love how easy it is to use the app to choose your family favorites and not worry about running to the grocery store and shopping. Saves so much time! Especially this past Thanksgiving. Definitely using this for Christmas as well. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

The peak delivery fees are sometimes higher than I would like, but I get it- it's the convenience and service we are paying for! Otherwise everything works great! Review collected by and hosted on G2.com.

Taiya K.
TK
Director of Sales
Mid-Market (51-1000 emp.)
"Great app for the lazy grocery shopper"
What do you like best about Instacart Retailer Platform?

I love using Instacart specifically for group settings such as renting an Airbnb, throwing a party where you forgot something or you're just tight on time. It's pretty reliable for the most part and quick depending on the order. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

The only quarrel I do have with Instacart is the fact that several times my order has been wrong, items have been forgotten or the items they chose weren't exactly what I was looking for/bad quality. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Who knew it was this easy?"
What do you like best about Instacart Retailer Platform?

Absolutely love that I can have things delivered to my office with just a few clicks. I first used Instacart when my boss was away and I couldn't get out to pick up some things we needed. Someone had mentioned Instacart so I decided to check it out. I ordered everything I needed and the communication with my shopper was fantastic! I got everything I needed plus some things I didn't really need (like snacks!). This is a very convenient service and I now use it regularly! Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Sometimes the fees can be a bit high but there are usually promo codes that help a lot. Review collected by and hosted on G2.com.

Ellie S.
ES
Sales Development Representative
Small-Business (50 or fewer emp.)
"Instacart is awesome"
What do you like best about Instacart Retailer Platform?

instacart is so helpful and easy to use. i like the app interface and it makes getting groceries much easier Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

nothing i really dislike about instacart to be honest Review collected by and hosted on G2.com.

Veronica M.
VM
Small-Business (50 or fewer emp.)
"It is helpful to have help in person and in another city."
What do you like best about Instacart Retailer Platform?

People respond prior to the deadline and check up what do I ask for. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Some shoppers don't pay attention while buying the products. For example, they don't get fresh vegetables. Shoppers get dry vegetables. Review collected by and hosted on G2.com.

Erin T.
ET
Corporate Project Manager
Small-Business (50 or fewer emp.)
"Great Time Saver"
What do you like best about Instacart Retailer Platform?

I love how easy it is to order and how much time it saves me in a day Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

There doesn't seem to be many shoppers on the app so it can take hours to get your order Review collected by and hosted on G2.com.

Cassandra L.
CL
Brand Promoter with Le-Vel
Small-Business (50 or fewer emp.)
"Great service saves a lot of time for people and helpful shoppers"
What do you like best about Instacart Retailer Platform?

Saves me time and money because when I go I want to buy spontaneously this way I just pick what I need and a shopper does it for me saves me time and hassle and money Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Sometimes it takes longer then stated to receive order and that can be frustrating Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"Very good value"
What do you like best about Instacart Retailer Platform?

Very easy to use. They are also very convenient. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Sometimes with Instacart you will find that there are items that are not available Review collected by and hosted on G2.com.

Verified User in Media Production
EM
Small-Business (50 or fewer emp.)
"It works in a pinch"
What do you like best about Instacart Retailer Platform?

Honestly, the reason why we use Instacart is because we both don't have a Costco membership and don't want to battle the lines while shopping there in person. Not to mention, it's great to have large bulky objects delivered to you. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

This isn't unique to Instacart but beware that all these delivery services inflate prices across the board. It ranges from 10%-30%, so this is not the service to use if you're in a cost-saving mode. Review collected by and hosted on G2.com.

Aditi A.
AA
Product Manager
Mid-Market (51-1000 emp.)
"Great app for urgent delivery needs across different stores"
What do you like best about Instacart Retailer Platform?

I love that there are a wide variety of stores near me to order from. Urgent groceries or other items are easily accessible and reduces the effort of going out Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

I dislike the fact that delivery slots are limiterd. If I need something at night or all of a sudden, I might have to check delivery slots before palcing an order. Someitmes, your order might get cancelled too. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

15 months

Perceived Cost

$$$$$
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