--- title: Luciq Reviews meta\_title: 'Luciq Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 238 reviews by the users' company size, role or industry to find out how Luciq works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 238 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

### Luciq Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization. [(5 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1873816&qs=pros-and-cons#reviews)

Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874219&qs=pros-and-cons#reviews)

Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261144&qs=pros-and-cons#reviews)

Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1986696&qs=pros-and-cons#reviews)

Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261154&qs=pros-and-cons#reviews)

Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues. [(3 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261176&qs=pros-and-cons#reviews)

Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874497&qs=pros-and-cons#reviews)

Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380524&qs=pros-and-cons#reviews)

Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380596&qs=pros-and-cons#reviews)

Users consider Luciq to be **expensive** , making it less accessible for some potential customers. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874346&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Luciq

##### 1. Ease of Use

Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization.
[
See 5 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1873816&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Toshim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toshim S.")
TS

Toshim S.

Mid-Market (51-1000 emp.)

4.0/5

"Easy and helpful for making diagrams fast"

What do you like about Luciq?

I like how easy it is to make diagrams and visualize ideas quickly.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
T

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"User-Friendly Interface with Room for Stronger Integrations"

What do you like about Luciq?

Interface is user friendly, easy to understand insights managing complex data and presenting in action format is easy

##### 2. Bug Detection

Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics.
[
See 2 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874219&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"As the name suggests; its truly helpful in finding bugs"

What do you like about Luciq?

Truly amazing sdk and benefiting us in auto performance diagnostics to catch fault issue in the servers networks and providing feedback about bugs.

 ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.")
AP

Aashu P.

Small-Business (50 or fewer emp.)

4.0/5

"Enhancing user experience"

What do you like about Luciq?

Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report

##### 3. Efficiency

Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly.
[
See 2 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261144&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
T

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"User-Friendly Interface with Room for Stronger Integrations"

What do you like about Luciq?

Interface is user friendly, easy to understand insights managing complex data and presenting in action format is easy

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Instabug has been instrumental for our measuring our Mobile Core Vitals."

What do you like about Luciq?

Comprehensive documentation that covers everything one would need to get best out of Instabug. It's easy to setup and configure allowing speedy tracki

##### 4. Error Identification

Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms.
[
See 2 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1986696&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Well organized layout with all the information we need to triage an issue."

What do you like about Luciq?

The information collected from the user helps us easily identify what the problem is.

 ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.")
AP

Aashu P.

Small-Business (50 or fewer emp.)

4.0/5

"Enhancing user experience"

What do you like about Luciq?

Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report

##### 5. Feedback

Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency.
[
See 2 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261154&qs=pros-and-cons#reviews)

See Related User Reviews

HY

Huseyin Y.

Mid-Market (51-1000 emp.)

5.0/5

"nice to have it for a mobile apps"

What do you like about Luciq?

Customer relations are good. You can even make a poll. We used that feature to get feedback about new features we released.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"As the name suggests; its truly helpful in finding bugs"

What do you like about Luciq?

Truly amazing sdk and benefiting us in auto performance diagnostics to catch fault issue in the servers networks and providing feedback about bugs.

### 5 Cons or Disadvantages of Luciq

##### 1. Missing Features

Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues.
[
See 3 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261176&qs=pros-and-cons#reviews)

See Related User Reviews

HY

Huseyin Y.

Mid-Market (51-1000 emp.)

5.0/5

"nice to have it for a mobile apps"

What do you dislike about Luciq?

Sometimes I find it difficult to solve memory leak bugs. battery-related problems

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Well organized layout with all the information we need to triage an issue."

What do you dislike about Luciq?

When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them.

##### 2. Lack of Tools

Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots.
[
See 2 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874497&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Well organized layout with all the information we need to triage an issue."

What do you dislike about Luciq?

When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Instabug has been instrumental for our measuring our Mobile Core Vitals."

What do you dislike about Luciq?

No Artificial Intelligence features, that could have made triaging issues a breeze.

##### 3. Bug Management

Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues.
[
See 1 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380524&qs=pros-and-cons#reviews)

See Related User Reviews

HY

Huseyin Y.

Mid-Market (51-1000 emp.)

5.0/5

"nice to have it for a mobile apps"

What do you dislike about Luciq?

Sometimes I find it difficult to solve memory leak bugs. battery-related problems

##### 4. Delays

Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq.
[
See 1 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380596&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Well organized layout with all the information we need to triage an issue."

What do you dislike about Luciq?

When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them.

##### 5. Expensive

Users consider Luciq to be **expensive** , making it less accessible for some potential customers.
[
See 1 mentions
](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874346&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.")
AP

Aashu P.

Small-Business (50 or fewer emp.)

4.0/5

"Enhancing user experience"

What do you dislike about Luciq?

pricing, i find instabug to be expensive

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/12/2020

"Great way to get some feedback"

4.5/5

What do you like best about Luciq?

It's easy to integrate, and users naturally take screenshots when bugs occur which means they don't even have to know it's there unless there's a bug. Increases your awareness of how users actually use the app. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Not too much at all, it's actually been a great help and has resulted in us uncovering a couple of key insights. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

Helps us to get a regular flow of information from our users in a relatively cheap/time efficient way. It's helped us uncover and address bugs from edge cases, and guided future features. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jason D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason D.")
JD

Jason D.

Small-Business (50 or fewer emp.)

11/12/2020

"Instabug has been great for collecting employee and user feedback for our app!"

5/5

What do you like best about Luciq?

The ability for users to easily submit feedback, with gestures. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

I'd say tracking errors / issues not quite as robust as a more full-featured tool like Sentry (which we use in conjunction with Instabug). Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

Getting user feedback that translates directly into Trello tickets has been the biggest task item. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

KL

Kimberlee L.

Small-Business (50 or fewer emp.)

5/21/2020

"Definitely something to use with app development!"

5/5

What do you like best about Luciq?

I like that it is easily allows users to add their issues/recommendations for the app easily. Screen shots are uploaded effortlessly and crash reports are sent automatically. This is easy to maintain and review the responses from users. This also allowed our developer to track down bugs/hiccups. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Would love to see the ability to choose between screen shot and shake per user preference. I would have loved to see an option to further add to my screen shot after initial submission (ex. having further pictures of the same issue). Review collected by and hosted on G2.com.

Recommendations to others considering Luciq:

I consider instabug a gold standard in bug reporting for apple apps. We have not deployed an Android version yet so I'm not sure on anything Android - but this app has it alll! Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

New app we have built that needed to be alpha and beta tested. Error reporting is our biggest thing. The ability for the user to be able to either shake their phone or take a screen shot even the most non-techy user was able to complete this. Review collected by and hosted on G2.com.

Show More

Response from Rami Magdi of Luciq

[Editedit](https://www.g2.com/survey_responses/luciq-review-4232262/official_response/edit)

Hi Kimberlee,

Thank you so much for your kind words about our product. We are thrilled to know that you find our tool easy to use and that it brings you closer to your users and helps you track down their issues.

You mentioned that you would love to have the ability to add extra screenshots, and not only depend on the initial screenshot, that's actually something we do have, and it should be enabled by default. Could you please reach out to us at any time through our support channels or contactus@instabug.com? We'll be more than happy to help sort everything out for you and investigate why this option isn't there for you.

We look forward to hearing from you. Your feedback is always invaluable to us!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/19/2020

"Instabug Review"

4/5

What do you like best about Luciq?

Easy to see where users have problems on the app Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Difficult to collect data if the screen captured via instabug does not reflect what user was reviewing at the time of bug/error Review collected by and hosted on G2.com.

Recommendations to others considering Luciq:

Look at what instabug offers and see if it aligns with the feedback you are looking for in terms of bug finds and issues that users might be running into with your app. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

We are looking to solve bugs and errors that users are commonly seeing on our apps - it's useful to forward instabug to jira for our devs to consider into their sprints Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
AC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

11/17/2020

"Good product, needs refinement"

3.5/5

What do you like best about Luciq?

Launching surveys without engineering... Review collected by and hosted on G2.com.

What do you dislike about Luciq?

The insights product doesn't tell me anything about the users like OS, phone model, etc. All the things the bug reporting module provides.

Prompting users too early. Sessions count doesn't match our app's sessions count. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

Survey useers to understand their feedback and drive ratings in the app store Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![JC S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JC S.")
JS

JC S.

Co-Founder & CEO

Small-Business (50 or fewer emp.)

7/23/2019

"Instabug - the one bug I like."

4.5/5

What do you like best about Luciq?

I love instabug because my customers love the convenience of being in a position to instantly provide feedback. A win-win for both. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Billing issues - for some reason, they are not easily resolved. It took me some effort to get them resolved and I am not fully convinced that it has been fixed for good. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

Plain and simple - for communicating with my developers instantly on what I and my customers see as issues / opportunities. The speed of communication and tracking has been vastly enhanced. Review collected by and hosted on G2.com.

Show More

Response from Youssef El-Khorazaty of Luciq

[Editedit](https://www.g2.com/survey_responses/luciq-review-2820302/official_response/edit)

Hi there,

We're happy to hear you're enjoying using Instabug and that it's helping improve your workflow and communication speeds.

Regarding the two different accounts, would you be able to reach out to us through our support channels so we can help you out regarding this? You can contact us at contactus@instabug.com

We'd love to hear your feedback at anytime and will be looking forward to hearing from you!

5/26/2020
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Marc L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc L.")
ML

Marc L.

Small-Business (50 or fewer emp.)

5/21/2020

"The right tool for the job!"

5/5

What do you like best about Luciq?

This tool offers great support and is a very simple integration with all of your platforms. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

This tool offers great integration with other tools like Jira but requires updates often. Review collected by and hosted on G2.com.

Recommendations to others considering Luciq:

Give it a try on your project and you won't be disappointed. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

Instabug is very important tool for our workflow. As most of our apps are native iOS and android, it helps our QC team quickly debug. It also allows customer a way to provide feedback about the product. Review collected by and hosted on G2.com.

Show More

Response from Rami Magdi of Luciq

[Editedit](https://www.g2.com/survey_responses/luciq-review-4232294/official_response/edit)

Hi Marc,

Thank you so much for your interest in our product, and for your kind words, we are happy to know that you find our integration simple and easy to use; after all, this is something we always aim for.

Please feel free to reach out to us at any time through our support channels or contactus@instabug.com if you need help with absolutely anything at all. We'll be more than happy to help to sort everything out for you.

We look forward to hearing from you. Your feedback will always be incredibly useful!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ivy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivy R.")
IR

Ivy R.

Sales Manager

Small-Business (50 or fewer emp.)

12/23/2019

"It ensures that we keep offering a good service"

5/5

What do you like best about Luciq?

Instabug provides the most reliable tools to work with. I love how I can record every issue and bug that is found and have them saved through screenshots or videos, or both. The way I can communicate with clients directly through the app makes it easier for both parties and eases the hassle of communication problems. I think Instabug is a very robust software that implements powerful tactics to solve bugs fastly. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

I would say that the prices are not the most friendly, and these don't include certain customization that I wish it had. Review collected by and hosted on G2.com.

Recommendations to others considering Luciq:

It's a clean software with an user-friendly UI that it's easy to get started with. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

It is essential to track and identify bugs. We can make a ticket and solve a report instantly, and it's helpful for our customer support service. It does not only a tool that helps us manage potential problems, but it also ensures that we as a business keep up the good customer service we want to keep offering. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics")
UC

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

7/22/2019

"Love how easy Instabug has made it to keep in touch with customers"

4.5/5

What do you like best about Luciq?

We initially started using Instabug as a bug tracking platform for our beta but customers found it so easy to use we now also use it for in-app support. Really love how easy the system is for everyone to use and how responsive and helpful the folks are at Instabug.

The team has continued to improve the product substantially since we first jumped on board and really expanded upon the customer outreach, surveys, NPS, and all of that. All in all this has been in invaluable tool for the design and research side! Review collected by and hosted on G2.com.

What do you dislike about Luciq?

It's hard for me to really complain about the product. My prior comments here about what I'd love to see have all been addressed and added in with updates over the years.

If there's one thing I wish I could have it'd be a native app instead of browser based :) Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

Initially we simply needed an easy to implement tool for bug tracking for the dev team. As we used the tool we learned how great it was for handling in app chat and customer service. Our customers seem very comfortable using the tool and they can easily share screenshots, videos, and general app stats. This makes giving our customers the help they need substantially easier than when customers reach out via email. Review collected by and hosted on G2.com.

Show More

Response from Youssef El-Khorazaty of Luciq

[Editedit](https://www.g2.com/survey_responses/luciq-review-2813567/official_response/edit)

Hi there,

We're absolutely over the moon that you Instabug is helping with your in-app support channels.

Thank you for your kind feedback as well! We always want to improve and keep adding new features that you find useful, so please don't hesitate to reach out to us with any feedback you have in mind at contactus@instabug.com.

5/21/2020
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mohammad A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammad A.")
MA

Mohammad A.

Small-Business (50 or fewer emp.)

5/29/2020

"Very good experience."

4.5/5

What do you like best about Luciq?

Instabug is aiming to be an omni-channel dor developers and recently product managers Review collected by and hosted on G2.com.

What do you dislike about Luciq?

A bit confusing positioning and geeky UI. Pricing is on the high-end side Review collected by and hosted on G2.com.

Recommendations to others considering Luciq:

Bug and crash reporting are so much reliable. In-app surveys is amongst the best in the market. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

Bug reporting, in-app surveys, one suite combining all. In-app version update prompts Review collected by and hosted on G2.com.

Show More

Response from Rami Magdi of Luciq

[Editedit](https://www.g2.com/survey_responses/luciq-review-4244549/official_response/edit)

Hi Mohammad,

Thank you so much for your feedback. What you said is indeed one of our aimings; we are trying our best to maintain the best experience for developers and product managers altogether.

You mentioned that our UI is kind of geeky, and it somehow caused confusion. We would like to hear further from you regarding this. Could you please reach out to us at any time through our support channels or contactus@instabug.com? We'll be more than happy to help to sort everything out for you.

We look forward to hearing from you. Your feedback will always be appreciated!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Top-Rated Alternatives

[

 ![Sentry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sentry")

Sentry

4.5/5(224)

](https://www.g2.com/products/sentry/reviews)

[

 ![Raygun](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raygun")

Raygun

4.3/5(123)

](https://www.g2.com/products/raygun/reviews)

[

 ![Bugsee](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bugsee")

Bugsee

4.9/5(18)

](https://www.g2.com/products/bugsee/reviews)

[
View All Alternatives
](https://www.g2.com/products/luciq/competitors/alternatives)

##### Categories on G2

[Bug Tracking](https://www.g2.com/categories/bug-tracking)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[Session Replay](https://www.g2.com/categories/session-replay)

[Bug Tracking](https://www.g2.com/categories/bug-tracking)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[Session Replay](https://www.g2.com/categories/session-replay)[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[Observability Software](https://www.g2.com/categories/observability-software)[Mobile App Debugging](https://www.g2.com/categories/mobile-app-debugging)[Mobile Crash Reporting](https://www.g2.com/categories/mobile-crash-reporting)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Which education finance software includes built-in reporting capabilities for accreditation and institutional audits without extra manual work?](https://www.g2.com/discussions/which-education-finance-software-includes-built-in-reporting-capabilities-for-accreditation-and-institutional-audits-without-extra-manual-work)[Best SAP apps for small businesses](https://www.g2.com/discussions/best-sap-apps-for-small-businesses)[What are the most stable C/C++ integrated development environments based on reviews from embedded systems and automotive engineers?](https://www.g2.com/discussions/what-are-the-most-stable-c-c-integrated-development-environments-based-on-reviews-from-embedded-systems-and-automotive-engineers)

[What is the best CMS for enterprise website operations?](https://www.g2.com/discussions/what-is-the-best-cms-for-enterprise-website-operations)[What's the best sales engagement tool for reducing tab-switching by centralising calls, emails and deal management in one workspace?](https://www.g2.com/discussions/what-s-the-best-sales-engagement-tool-for-reducing-tab-switching-by-centralising-calls-emails-and-deal-management-in-one-workspace)[Pros and Cons Details](https://www.g2.com/products/luciq/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)