--- title: Luciq Reviews meta\_title: 'Luciq Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 238 reviews by the users' company size, role or industry to find out how Luciq works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 238 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ### Luciq Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization. [(5 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1873816&qs=pros-and-cons#reviews) Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874219&qs=pros-and-cons#reviews) Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261144&qs=pros-and-cons#reviews) Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1986696&qs=pros-and-cons#reviews) Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261154&qs=pros-and-cons#reviews) Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues. [(3 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261176&qs=pros-and-cons#reviews) Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874497&qs=pros-and-cons#reviews) Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380524&qs=pros-and-cons#reviews) Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380596&qs=pros-and-cons#reviews) Users consider Luciq to be **expensive** , making it less accessible for some potential customers. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874346&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Luciq ##### 1. Ease of Use Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization. [ See 5 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1873816&qs=pros-and-cons#reviews) See Related User Reviews ![Toshim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toshim S.") TS Toshim S. Mid-Market (51-1000 emp.) 4.0/5 "Easy and helpful for making diagrams fast" What do you like about Luciq? I like how easy it is to make diagrams and visualize ideas quickly. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Enterprise (\> 1000 emp.) 3.0/5 "User-Friendly Interface with Room for Stronger Integrations" What do you like about Luciq? Interface is user friendly, easy to understand insights managing complex data and presenting in action format is easy ##### 2. Bug Detection Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874219&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "As the name suggests; its truly helpful in finding bugs" What do you like about Luciq? Truly amazing sdk and benefiting us in auto performance diagnostics to catch fault issue in the servers networks and providing feedback about bugs. ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.") AP Aashu P. Small-Business (50 or fewer emp.) 4.0/5 "Enhancing user experience" What do you like about Luciq? Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report ##### 3. Efficiency Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261144&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Enterprise (\> 1000 emp.) 3.0/5 "User-Friendly Interface with Room for Stronger Integrations" What do you like about Luciq? Interface is user friendly, easy to understand insights managing complex data and presenting in action format is easy ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Instabug has been instrumental for our measuring our Mobile Core Vitals." What do you like about Luciq? Comprehensive documentation that covers everything one would need to get best out of Instabug. It's easy to setup and configure allowing speedy tracki ##### 4. Error Identification Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1986696&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you like about Luciq? The information collected from the user helps us easily identify what the problem is. ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.") AP Aashu P. Small-Business (50 or fewer emp.) 4.0/5 "Enhancing user experience" What do you like about Luciq? Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report ##### 5. Feedback Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261154&qs=pros-and-cons#reviews) See Related User Reviews HY Huseyin Y. Mid-Market (51-1000 emp.) 5.0/5 "nice to have it for a mobile apps" What do you like about Luciq? Customer relations are good. You can even make a poll. We used that feature to get feedback about new features we released. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "As the name suggests; its truly helpful in finding bugs" What do you like about Luciq? Truly amazing sdk and benefiting us in auto performance diagnostics to catch fault issue in the servers networks and providing feedback about bugs. ### 5 Cons or Disadvantages of Luciq ##### 1. Missing Features Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues. [ See 3 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261176&qs=pros-and-cons#reviews) See Related User Reviews HY Huseyin Y. Mid-Market (51-1000 emp.) 5.0/5 "nice to have it for a mobile apps" What do you dislike about Luciq? Sometimes I find it difficult to solve memory leak bugs. battery-related problems ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you dislike about Luciq? When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them. ##### 2. Lack of Tools Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874497&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you dislike about Luciq? When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Instabug has been instrumental for our measuring our Mobile Core Vitals." What do you dislike about Luciq? No Artificial Intelligence features, that could have made triaging issues a breeze. ##### 3. Bug Management Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues. [ See 1 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380524&qs=pros-and-cons#reviews) See Related User Reviews HY Huseyin Y. Mid-Market (51-1000 emp.) 5.0/5 "nice to have it for a mobile apps" What do you dislike about Luciq? Sometimes I find it difficult to solve memory leak bugs. battery-related problems ##### 4. Delays Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq. [ See 1 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380596&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you dislike about Luciq? When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them. ##### 5. Expensive Users consider Luciq to be **expensive** , making it less accessible for some potential customers. [ See 1 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874346&qs=pros-and-cons#reviews) See Related User Reviews ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.") AP Aashu P. Small-Business (50 or fewer emp.) 4.0/5 "Enhancing user experience" What do you dislike about Luciq? pricing, i find instabug to be expensive ![Olivier D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivier D.") OD Olivier D. Small-Business (50 or fewer emp.) 11/12/2020 "Turn bugs into growth opportunities" 4/5 What do you like best about Luciq? An easy interface for users to get in touch without our team. A way for our team to be aware of issues affecting our users and turn them into happy users and ambassadors. Review collected by and hosted on G2.com. What do you dislike about Luciq? The UI is a bit complicated. Not easy to follow up or find discussions with users we had a discussion in the past. Being able to do support on mobile is missing. I would love to have a mobile app to easily answer customer feedback when I'm not in form of my desk. Already tested their beta on Tetflight, but unfortunately, I don't have access to it anymore. Review collected by and hosted on G2.com. Recommendations to others considering Luciq: I think it's a must-have to integrate quickly a solution to: get in touch with your users and get feedback from them. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? - Identifying bugs - Discussing with users - knowing my customes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chris G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris G.") CG Chris G. Small-Business (50 or fewer emp.) 11/12/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Invaluable tool for tracking down user-reported issues" 5/5 What do you like best about Luciq? I love the visual flow for usage you get with each bug report. It's an amazing tool to track down what users are seeing - they aren't always the best at explaining problems. Review collected by and hosted on G2.com. What do you dislike about Luciq? My only complaint about Instabug is with account management. There are several places where it's difficult to change settings, easy to accidentally rack up unwanted charges, and accidentally sign up for features you don't want. I've already dealt with two scenarios where I get a surprise bill. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Tracking down problems users run into in the app that they report to me - it's much easier to see what device and version of the app they're on and visually see their issue happening. Review collected by and hosted on G2.com. Show More 2/20/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 11/12/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Support review" 3.5/5 What do you like best about Luciq? Overall the platform helps a lot when it comes to taking bug reports. And the support team is great and friendly. Review collected by and hosted on G2.com. What do you dislike about Luciq? I had one issue with your support team, I have crashes happening with the library and the way it was handled wasn't good. We had multiple complaints from customers, clear stack traces, and nothing was really done to improve this. I was suggested to update the dependency, which I did, but was still occurring after even if I was told that it was fixed. Usually, I'm super happy, but this time I was really disappointed Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? We have a connected bike, getting bug reports are essential for us. They give us logs about the session and how the user was using the app. One big limitation is the fact that we have a small limit of logs per reports in my opinion. Therefore asking us to make decisions when it comes to log things Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 11/12/2020 "Instabug enables us to communicate with our users" 4.5/5 What do you like best about Luciq? I love that instabug provides us with all the context around a respondent's system. I also love that it's localised into all languages for us so that we don't have to worry about this. Review collected by and hosted on G2.com. What do you dislike about Luciq? The UI is not very customisable, it would be great if we could make it look more like our app. Review collected by and hosted on G2.com. Recommendations to others considering Luciq: I highly recommend instabug as a way to supercharge your user communication. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? We use instabug for customer support. The benefit is that we can communicate with our users in-app and don't have to refer them to other channels. This has increased our engagement and retention. Review collected by and hosted on G2.com. Show More 11/23/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 10/16/2020 "Full of Bugs, ironically" 2.5/5 What do you like best about Luciq? It gets the job done - customers can report bugs and you can answer them. The reporting is decent, and runs are easy enough to setup. Review collected by and hosted on G2.com. What do you dislike about Luciq? It's a buggy mess. If you send a mass/bulk email, prepare yourself for a minor headache afterwards. You pretty much need to refresh the browser to return to normal answering tickets after a bulk. Everything feels so. freaking. slow. and. clunky. Just clicking from ticket to ticket is an exercise in patience, and sometimes the filters you've applied to the ticket list will randomly disengage. So not only will you lose your place, but you have to take the time to apply the filters again. Which, like everything else, seemingly takes years. Speaking of filters, applying them is extremely cumbersome and confusing, and doesn't always catch everything. Need to export data? Prepared to wait. And wait. And wait. And wait for the spreadsheet to be emailed to you if you're gathering even something SOMEwhat complex in nature. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Answering customers who report bugs on our mobile software. Gathering bugs to improve said software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/16/2020 "Amar's Experience with Instabug" 4.5/5 What do you like best about Luciq? Being able to quickly filter through issues our users are having and then directing them to our engineering team with all the relevant information using one button. Review collected by and hosted on G2.com. What do you dislike about Luciq? Sometimes it'd be nice if Instabug had a way to help you identify if things look similar that it suggests it cause right now you have to scroll to find the bug and then mark it as a duplicate. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Quicker triaging sessions. We are able to keep a log of issues our users actually experience.. and can tell from the frequency of reports whether something is a priority or not, before we spent so much time guessing. Now its driven by data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ksenia I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ksenia I.") KI Ksenia I. Small-Business (50 or fewer emp.) 11/17/2020 "Our team likes Instabug because it is user-friendly, efficient and saves our time!" 4.5/5 What do you like best about Luciq? We like detailed report logs that help s to pinpoint the issue. Review collected by and hosted on G2.com. What do you dislike about Luciq? We have experience an issue with delayed reports for iOS devices. Sometimes it may take up to twwo hours until the report appears on the dashboard. But luckily it doesn't happen so often. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Instabug helps us find the core of the issue and provides a lot of useful data related to user's behavior. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sagar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sagar K.") SK Sagar K. Mobile Application Developer Mid-Market (51-1000 emp.) 5/27/2020 "iOS and Android - Crash Reporting, Bug Reporting made easy" 4.5/5 What do you like best about Luciq? - iOS Crash reporting - Jira integration - Slack integration - Android Crash Reporting - Take a screen-shot & send it using InstaBug - Email upon getting a crash - Crash management - Bug management - Communication with customer directly from InstaBug - User surveys - integration is simple & fast. - Frequent SDK updates Review collected by and hosted on G2.com. What do you dislike about Luciq? Pretty much nothing but yes pricing part. Little expensive. $149 per month for basic usage seems too high to me. For little extra features, in pro version, you end up paying $250. Such expensive plans are only recommended for apps which are earning enough. For free apps, I don't recommend using InstaBug. Review collected by and hosted on G2.com. Recommendations to others considering Luciq: - Crash reporting - Bug reporting - In-App Reviews & feedbacks - In-App surveys - Customer communication within the app you've built - Support for multiple platforms like Android & iOS - Frequent SDK updates If you want above features, without a doubt, just go for it. For first application, Instabug is free. Only if you wish to add more apps under single account, you'll be charged. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? - iOS Crash reporting - Jira integration - Slack integration - Android Crash Reporting - Take a screen-shot & send it using InstaBug - Email upon getting a crash - Crash management - Bug management - Communication with customer directly from InstaBug - User surveys - integration is simple & fast. - Frequent SDK updates Review collected by and hosted on G2.com. Show More Response from Rami Magdi of Luciq [Editedit](https://www.g2.com/survey_responses/luciq-review-4239907/official_response/edit) Hi Sagar, Thank you so much for your interest in our product and your thorough feedback. We are happy to know that you find our tool useful in maintaining your application's quality and that you find it easy to integrate with various tools you are using. You mentioned that our pricing isn't the best for free applications; we do indeed offer a startup discount to support new projects and help everyone to use our SDK without any burden. However, your feedback will always be incredibly useful. Thanks again for sharing all of this with us. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Roman P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roman P.") RP Roman P. Technical Lead Small-Business (50 or fewer emp.) 11/12/2020 "There is no going to back for us after we tried error reporting on shake/screenshot" 5/5 What do you like best about Luciq? shake/screenshot to report automated repro steps attaching screenshots and screen recordings to reports drawing on the screenshots in-app chats Review collected by and hosted on G2.com. What do you dislike about Luciq? No way to include full redux state with exceptions No way to include full redux state with logs Review collected by and hosted on G2.com. Recommendations to others considering Luciq: Good replacement for Sentry, but could be used just for error reporting too Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Bug reporting Feature requests bug reporting crash reporting Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nikolas G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikolas G.") NG Nikolas G. Mid-Market (51-1000 emp.) 11/12/2020 "Has the potential to become a great product but the are still bugs" 3.5/5 What do you like best about Luciq? The APM monitoring and the crash reporting that included Network logs Review collected by and hosted on G2.com. What do you dislike about Luciq? The system has still a lot of bugs and the company should work on this. Review collected by and hosted on G2.com. Recommendations to others considering Luciq: Make sure you fix all the bugs and the cx should give faster solutions Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? We can monitor our network api calls see the crashes and there is way to reproduce Review collected by and hosted on G2.com. 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