--- title: Luciq Reviews meta\_title: 'Luciq Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 238 reviews by the users' company size, role or industry to find out how Luciq works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 238 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ### Luciq Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization. [(5 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1873816&qs=pros-and-cons#reviews) Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874219&qs=pros-and-cons#reviews) Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261144&qs=pros-and-cons#reviews) Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1986696&qs=pros-and-cons#reviews) Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261154&qs=pros-and-cons#reviews) Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues. [(3 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261176&qs=pros-and-cons#reviews) Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874497&qs=pros-and-cons#reviews) Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380524&qs=pros-and-cons#reviews) Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380596&qs=pros-and-cons#reviews) Users consider Luciq to be **expensive** , making it less accessible for some potential customers. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874346&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Luciq ##### 1. Ease of Use Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization. [ See 5 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1873816&qs=pros-and-cons#reviews) See Related User Reviews ![Toshim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toshim S.") TS Toshim S. Mid-Market (51-1000 emp.) 4.0/5 "Easy and helpful for making diagrams fast" What do you like about Luciq? I like how easy it is to make diagrams and visualize ideas quickly. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Enterprise (\> 1000 emp.) 3.0/5 "User-Friendly Interface with Room for Stronger Integrations" What do you like about Luciq? Interface is user friendly, easy to understand insights managing complex data and presenting in action format is easy ##### 2. Bug Detection Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874219&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "As the name suggests; its truly helpful in finding bugs" What do you like about Luciq? Truly amazing sdk and benefiting us in auto performance diagnostics to catch fault issue in the servers networks and providing feedback about bugs. ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.") AP Aashu P. Small-Business (50 or fewer emp.) 4.0/5 "Enhancing user experience" What do you like about Luciq? Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report ##### 3. Efficiency Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261144&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Enterprise (\> 1000 emp.) 3.0/5 "User-Friendly Interface with Room for Stronger Integrations" What do you like about Luciq? Interface is user friendly, easy to understand insights managing complex data and presenting in action format is easy ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Instabug has been instrumental for our measuring our Mobile Core Vitals." What do you like about Luciq? Comprehensive documentation that covers everything one would need to get best out of Instabug. It's easy to setup and configure allowing speedy tracki ##### 4. Error Identification Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1986696&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you like about Luciq? The information collected from the user helps us easily identify what the problem is. ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.") AP Aashu P. Small-Business (50 or fewer emp.) 4.0/5 "Enhancing user experience" What do you like about Luciq? Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report ##### 5. Feedback Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261154&qs=pros-and-cons#reviews) See Related User Reviews HY Huseyin Y. Mid-Market (51-1000 emp.) 5.0/5 "nice to have it for a mobile apps" What do you like about Luciq? Customer relations are good. You can even make a poll. We used that feature to get feedback about new features we released. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "As the name suggests; its truly helpful in finding bugs" What do you like about Luciq? Truly amazing sdk and benefiting us in auto performance diagnostics to catch fault issue in the servers networks and providing feedback about bugs. ### 5 Cons or Disadvantages of Luciq ##### 1. Missing Features Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues. [ See 3 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261176&qs=pros-and-cons#reviews) See Related User Reviews HY Huseyin Y. Mid-Market (51-1000 emp.) 5.0/5 "nice to have it for a mobile apps" What do you dislike about Luciq? Sometimes I find it difficult to solve memory leak bugs. battery-related problems ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you dislike about Luciq? When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them. ##### 2. Lack of Tools Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874497&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you dislike about Luciq? When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Instabug has been instrumental for our measuring our Mobile Core Vitals." What do you dislike about Luciq? No Artificial Intelligence features, that could have made triaging issues a breeze. ##### 3. Bug Management Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues. [ See 1 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380524&qs=pros-and-cons#reviews) See Related User Reviews HY Huseyin Y. Mid-Market (51-1000 emp.) 5.0/5 "nice to have it for a mobile apps" What do you dislike about Luciq? Sometimes I find it difficult to solve memory leak bugs. battery-related problems ##### 4. Delays Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq. [ See 1 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380596&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you dislike about Luciq? When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them. ##### 5. Expensive Users consider Luciq to be **expensive** , making it less accessible for some potential customers. [ See 1 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874346&qs=pros-and-cons#reviews) See Related User Reviews ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.") AP Aashu P. Small-Business (50 or fewer emp.) 4.0/5 "Enhancing user experience" What do you dislike about Luciq? pricing, i find instabug to be expensive ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 5/16/2023 "Instabug helps me stay informed" 5/5 What do you like best about Luciq? I appreciate the daily email digest. It allows me to stay on top of all the ongoing issues without being tied to Slack. The site is user-friendly and provides valuable insights. It's always super user friendly for our customers. Review collected by and hosted on G2.com. What do you dislike about Luciq? So far no complaints about using Instabug. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Instabug helps us find and resolve bugs in our mobile apps. Review collected by and hosted on G2.com. Show More Response from Kenny Johnston of Luciq [Editedit](https://www.g2.com/survey_responses/luciq-review-8092739/official_response/edit) Great! Thanks for the feedback. Glad to hear you are getting value from having your own workflow outside of Slack for app user feedback. Please don't hesitate to reach out to our support team if you run across any issues! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sahil G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sahil G.") SG Sahil G. Engineering Manager Mid-Market (51-1000 emp.) 9/27/2022 "Detailed insights, amazing customer service" 4.5/5 What do you like best about Luciq? InstaBug gives highly detailed information about every metric of the application. The interface is clean and easy to use 5-star support from the InstaBug team! One of the best I've ever encountered in the B2B segment Review collected by and hosted on G2.com. What do you dislike about Luciq? While the basic SDK integration is easy and super fast, it took longer to set up all the features we wanted to use, such as custom URL patterns, Repro steps etc. The price is also a bit on the expensive side Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? InstaBug gives a one-stop-shop for all app-related metrics, as well as features to trace crashes, steps followed by the user leading up to a crash, easy feedback and screen recordings. All these features are available in 2-3 different products in the market, but not all-in-one. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 1/19/2023 "allows us to interact with our customers" 5/5 What do you like best about Luciq? Customer logs and screen shot from instabug reports. Integration with jira and slack. Review collected by and hosted on G2.com. What do you dislike about Luciq? sorting incoming bugs can be better. we use tags but it can be better with some grouping of bugs. maybe like by week/month Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? interacting with user issues. We use instabug to allow our users to offer suggestions and ask us for help. Review collected by and hosted on G2.com. Show More 7/19/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Enterprise (\> 1000 emp.) 1/19/2023 "Invaluable tool to grow app business" 5/5 What do you like best about Luciq? Once the SDK is integrated, the product features are immediately available. They provide tremendous value for optimizing performance issues as well as communicating with users and collecting feedback and reviews. Review collected by and hosted on G2.com. What do you dislike about Luciq? Like any other SDK, there can be some issues that crop up as you update your app. They are few and far between, but the integration is not a one-and-done deal. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? A better understanding of app performance issues and bug reporting from users. The ability to measure users' sentiment about our app before asking them to rate or review. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/24/2023 "Instabug is very Helpful" 5/5 What do you like best about Luciq? I like that all instabug notifications can be sent to our team in a slack channel/message. Review collected by and hosted on G2.com. What do you dislike about Luciq? I can't say there is anything specific that I dislike Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? We are a visitor management platform and being a startup bugs occur its nice to be able to have customers easily report mobile bugs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Small-Business (50 or fewer emp.) 1/19/2023 "Good product, if only the upsells weren't so blatant" 3.5/5 What do you like best about Luciq? Easy implementation, as well as ease of use on the client side. Review collected by and hosted on G2.com. What do you dislike about Luciq? There are incredibly few features on the paid base tier. Anything of value requires paying substantially more. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Getting feedback from our users is a problem, and Instabug helps solve that easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 1/24/2023 "Excellent tool for customer feedback management" 4.5/5 What do you like best about Luciq? Easy way to report an issue. Requires less than 10 seconds for customer plus for admins is easier to see all the data required to triage an issue reported. Review collected by and hosted on G2.com. What do you dislike about Luciq? Very strict on the capabilities. Would like to see other capabilities for customer engagement and retention. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Easy customer feedback management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lina D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lina D.") LD Lina D. Customer service representative Small-Business (50 or fewer emp.) 9/29/2022 "Very Good Experience" 4/5 What do you like best about Luciq? Through Instabug, the user can easily define the issue. The user doesn't talk alot and just share a photo or a video of the issue. Review collected by and hosted on G2.com. What do you dislike about Luciq? We've noticed some of the bugs the users sending us were not arrived to us. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Reduce the time and the efforts in solving issues. Review collected by and hosted on G2.com. Show More 9/30/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") UC Verified User in Computer Games Mid-Market (51-1000 emp.) 10/4/2022 "It's a really good tool." 4/5 What do you like best about Luciq? I like that the bugs and crashes come in quickly and with enough data that we can troubleshoot them rapidly Review collected by and hosted on G2.com. What do you dislike about Luciq? The UX is missing some features that I would have expected to be there. Since we have an integration with JIRA set up, we can do those queries in JIRA Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Allowing users as well as internal team members to submit bugs with screenshots, videos, logs, etc. And crashes. This reduces our troubleshooting time significantly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Mid-Market (51-1000 emp.) 9/27/2022 "Great bug capturing tool" 5/5 What do you like best about Luciq? I really like the amount of data you can capture on how the users operate your software, the traceability you can get in that usage, and how much you can customize the tool to capture what is actually relevant. Review collected by and hosted on G2.com. What do you dislike about Luciq? Not so much of a downside, but it is one more library to worry about updating and compatibility. Not a big issue, but something to keep on your radar. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? The network logs were especially useful in our project and helped us fine-tune the application. Also, capturing the step-by-step user interactions are a great way to shine a light on the bugs without needing to get in touch with the users every time. Review collected by and hosted on G2.com. 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