--- title: Luciq Reviews meta\_title: 'Luciq Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 238 reviews by the users' company size, role or industry to find out how Luciq works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 238 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ### Luciq Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization. [(5 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1873816&qs=pros-and-cons#reviews) Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874219&qs=pros-and-cons#reviews) Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261144&qs=pros-and-cons#reviews) Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1986696&qs=pros-and-cons#reviews) Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261154&qs=pros-and-cons#reviews) Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues. [(3 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261176&qs=pros-and-cons#reviews) Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots. [(2 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874497&qs=pros-and-cons#reviews) Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380524&qs=pros-and-cons#reviews) Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380596&qs=pros-and-cons#reviews) Users consider Luciq to be **expensive** , making it less accessible for some potential customers. [(1 mentions)](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874346&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Luciq ##### 1. Ease of Use Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization. [ See 5 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1873816&qs=pros-and-cons#reviews) See Related User Reviews ![Toshim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toshim S.") TS Toshim S. Mid-Market (51-1000 emp.) 4.0/5 "Easy and helpful for making diagrams fast" What do you like about Luciq? I like how easy it is to make diagrams and visualize ideas quickly. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Enterprise (\> 1000 emp.) 3.0/5 "User-Friendly Interface with Room for Stronger Integrations" What do you like about Luciq? Interface is user friendly, easy to understand insights managing complex data and presenting in action format is easy ##### 2. Bug Detection Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874219&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "As the name suggests; its truly helpful in finding bugs" What do you like about Luciq? Truly amazing sdk and benefiting us in auto performance diagnostics to catch fault issue in the servers networks and providing feedback about bugs. ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.") AP Aashu P. Small-Business (50 or fewer emp.) 4.0/5 "Enhancing user experience" What do you like about Luciq? Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report ##### 3. Efficiency Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261144&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Enterprise (\> 1000 emp.) 3.0/5 "User-Friendly Interface with Room for Stronger Integrations" What do you like about Luciq? Interface is user friendly, easy to understand insights managing complex data and presenting in action format is easy ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Instabug has been instrumental for our measuring our Mobile Core Vitals." What do you like about Luciq? Comprehensive documentation that covers everything one would need to get best out of Instabug. It's easy to setup and configure allowing speedy tracki ##### 4. Error Identification Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1986696&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you like about Luciq? The information collected from the user helps us easily identify what the problem is. ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.") AP Aashu P. Small-Business (50 or fewer emp.) 4.0/5 "Enhancing user experience" What do you like about Luciq? Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report ##### 5. Feedback Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261154&qs=pros-and-cons#reviews) See Related User Reviews HY Huseyin Y. Mid-Market (51-1000 emp.) 5.0/5 "nice to have it for a mobile apps" What do you like about Luciq? Customer relations are good. You can even make a poll. We used that feature to get feedback about new features we released. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "As the name suggests; its truly helpful in finding bugs" What do you like about Luciq? Truly amazing sdk and benefiting us in auto performance diagnostics to catch fault issue in the servers networks and providing feedback about bugs. ### 5 Cons or Disadvantages of Luciq ##### 1. Missing Features Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues. [ See 3 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2261176&qs=pros-and-cons#reviews) See Related User Reviews HY Huseyin Y. Mid-Market (51-1000 emp.) 5.0/5 "nice to have it for a mobile apps" What do you dislike about Luciq? Sometimes I find it difficult to solve memory leak bugs. battery-related problems ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you dislike about Luciq? When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them. ##### 2. Lack of Tools Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots. [ See 2 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874497&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you dislike about Luciq? When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Instabug has been instrumental for our measuring our Mobile Core Vitals." What do you dislike about Luciq? No Artificial Intelligence features, that could have made triaging issues a breeze. ##### 3. Bug Management Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues. [ See 1 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380524&qs=pros-and-cons#reviews) See Related User Reviews HY Huseyin Y. Mid-Market (51-1000 emp.) 5.0/5 "nice to have it for a mobile apps" What do you dislike about Luciq? Sometimes I find it difficult to solve memory leak bugs. battery-related problems ##### 4. Delays Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq. [ See 1 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=2380596&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Well organized layout with all the information we need to triage an issue." What do you dislike about Luciq? When the reproduction steps are shown, I should be able to maximize those screenshots or at least save/download them. ##### 5. Expensive Users consider Luciq to be **expensive** , making it less accessible for some potential customers. [ See 1 mentions ](https://www.g2.com/products/luciq/reviews?filters%5Bsentiment_snippet%5D=1874346&qs=pros-and-cons#reviews) See Related User Reviews ![Aashu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aashu P.") AP Aashu P. Small-Business (50 or fewer emp.) 4.0/5 "Enhancing user experience" What do you dislike about Luciq? pricing, i find instabug to be expensive SB Shankha B. Lead SDET Mid-Market (51-1000 emp.) 3/29/2024 "Amazing tool for App developers to enable users to logs defects" 4.5/5 What do you like best about Luciq? It captures all network logs and snapshot of the last few screens that the user went upon. Making it easy for the developers or QA team to analyse and fix defects Review collected by and hosted on G2.com. What do you dislike about Luciq? The pricing could have been on the lower side. And it should be available for web applications as wrll Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? It's gives easy access to users to log defects and developers with all the logs to debug what went wrong and fix it. Review collected by and hosted on G2.com. Show More 9/10/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MY mohsin y. Mid-Market (51-1000 emp.) 11/7/2023 "excellent way to test your app and get feedback from end user." 5/5 What do you like best about Luciq? The most important thing in instabug is that i can see all the previous logs like Network request, UI Request and 2nd thing is we can connect instabug with JIRA so we can easily manage the support stuff without any human resource like we can talk with user and every step i take on the ticket user can also see and track so my experience is amazing i also recommend instabug to many friends and colleague to inplement in the app Review collected by and hosted on G2.com. What do you dislike about Luciq? i dont see any downside but i found an bug a year ago while my manager assigned me on an project due to users limit it wont allow me to access Insta project but my question atleast i get some appropriate error so i can tell the manager to remove other and add me again. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? it solves me to fix bugs on those device which is not available at time of development Review collected by and hosted on G2.com. Show More Response from Kenny Johnston of Luciq [Editedit](https://www.g2.com/survey_responses/luciq-review-8836728/official_response/edit) Thanks for the review and feedback! I'm glad that Instabug not only helps you debug - but also integrates well into your company's workflow. We'll look into the user limit bug you mentioned. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ÖZ Özgün Emre Z. iOS Developer Small-Business (50 or fewer emp.) 8/16/2023 "Very detailed and easy to use too." 4.5/5 What do you like best about Luciq? We use Instabug for fatal crashes on our native applications and non-fatal issues/errors we would like to monitor too. - Easy to monitor issues - Intuitive User interface Review collected by and hosted on G2.com. What do you dislike about Luciq? It's not easist platform to set up. I'm not saying it's hard but that would be one thing I can complain - Not easy to set up Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? - To identify crashes and non-crash errors and act on them - Give users option to provide feedback for our application Review collected by and hosted on G2.com. Show More 4/1/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SH Seth H. Small-Business (50 or fewer emp.) 10/8/2023 "Every Mobile Developer Team Should Use Instabug" 5/5 What do you like best about Luciq? - Detailed bug reports including stack traces makes finding and fixing issues so much faster - Shake to report for end users and internal testers means we learn more about problems AND we're even able to respond to users via Instabug if we need more details - Very easy to get set up - The service always works. We've never had an issue with it, ever. Review collected by and hosted on G2.com. What do you dislike about Luciq? Overall, it's a great product. It does what you want it to do. Our only hiccup has been on user management (it can be a bit finnicky at times, but definitely no worse than many other dev tools) Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? We have users across the world. Apple's crash reporting doesn't give us anywhere near enough detail as to what is going on. Instabug solves this problem for us--we get stack traces, we have the information organized in a clear fashion, we can automatically import these issues into our issue tracker. Our ultimate goal is to have a crash-free and bug free app: Instabug puts us on that path Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Asma Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asma Y.") AY Asma Y. QA Computer Software Enterprise (\> 1000 emp.) 1/20/2023 "Instabug is incredible tool for mobile app bug reporting" 5/5 What do you like best about Luciq? - Easy to use - Fast follow-up on reporting issue - nice dashboard - SDK shared between 300 team members with no issue Review collected by and hosted on G2.com. What do you dislike about Luciq? nothing specific, but mainly we have been using it for like 1.5 years with no a single change in UI or dashboard Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? we use the tool to internally reporting issues between team member in our company, help us to get quick feedback from different user track the issue request follow every step to get the root easily to share the bug link between engineers Review collected by and hosted on G2.com. Show More Response from Kenny Johnston of Luciq [Editedit](https://www.g2.com/survey_responses/luciq-review-7618270/official_response/edit) Great! Thanks Asma, glad you are finding lots of value from Instabug. I'll make sure our design team gets your feedback about our dashboard. 11/9/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller GB Greg B. Mid-Market (51-1000 emp.) 11/3/2023 "Real-time insights" 4.5/5 What do you like best about Luciq? That users are able to report real time bugs via our mobile app Review collected by and hosted on G2.com. What do you dislike about Luciq? Not a lot overall is a great product that the whole team loves Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? The problem it is solving is that it allows users to report issues they have directly from the app. This allows me and the devs valuable insights Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 11/14/2023 "A tool that highlights what is the cause of each bug in the best way possible." 4.5/5 What do you like best about Luciq? - Bug reporting - Rules - Crash reporting - Netwrok performance - Number of Features - Ease of Use - Customer Support Review collected by and hosted on G2.com. What do you dislike about Luciq? - Lacking an API - Lacking serious issue management capabilities Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Establising trust between QA team and the dev team cause bugs are easily identified and debuggable and there is no room for people to argue for its validity, thus no fritction. Categorising tasks per feature or business stream and auto-assigning them for effecrtive triaging and solving Review collected by and hosted on G2.com. Show More Response from Kenny Johnston of Luciq [Editedit](https://www.g2.com/survey_responses/luciq-review-8866888/official_response/edit) Thanks for the review! We pride ourselves in providing all the details so that mobile developers can take reproduce, debug and resolve all the feedback they receive. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller GS Georgios S. Enterprise (\> 1000 emp.) 5/18/2023 "Excellent product that covers many aspects of the mobile development flow" 5/5 What do you like best about Luciq? Bug reporting (so much detailed bug information and so well thought, like categories) Network monotiring Review collected by and hosted on G2.com. What do you dislike about Luciq? Missing an API to build custom flows I would like to be able to share filters and send them over using links (if the filter params were part of the URL that would be possible for example for easy sharing) Too expensive Too few seats (seats should be cheaper, I cannot think that there is any substncial cost per seat for Instabug) Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? QA reporting effectively bugs back to the team APM measuring Review collected by and hosted on G2.com. Show More Response from Kenny Johnston of Luciq [Editedit](https://www.g2.com/survey_responses/luciq-review-8104655/official_response/edit) Thanks for the feedback Georgios. I'm glad you and your team are getting value from our bug reporting and APM products. We are investing in improving Bug Reporting in the coming months so keep an eye out for custom flows in the future. I'll also provide the feedback about sharable URLs, I completely understand that pain point. Thanks again! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 10/6/2022 "Instabug provides us great service in terms of getting end user feedback and also for internal tests" 4/5 What do you like best about Luciq? Easy integration and decent UX for end users to report issues in our mobile app or sending feature requests. Quick customer support. Review collected by and hosted on G2.com. What do you dislike about Luciq? Survey support is a bit underdeveloped - we're using other surveys tools because of that which is a pity and decreases value of Instabug for us. It's also a bit expensive. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Getting end-user feedback (this eliminates negative App/Play Store reviews to some extent), easy issue reporting from our QA team. We also use surveys to some extent, but lacking possibility to integrate it with our analytics and necessity to request answers along with user IDs to be able to connect the dots with analytics is currently a blocker for us. Review collected by and hosted on G2.com. Show More Response from Kenny Johnston of Luciq [Editedit](https://www.g2.com/survey_responses/luciq-review-7171270/official_response/edit) Thanks for the feedback! Glad to hear you are getting great value from using our Bug Reporting tool in your production app and that you have been getting great support from our team. I'll give them that feedback! Your point about Surveys is spot on, and it is a place we are actively investing to improve. Stay tuned for lots of Survey updates in the next six months. 5/17/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ieva L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ieva L.") IL Ieva L. Product Owner Mid-Market (51-1000 emp.) 1/25/2023 "Time saving and very efficient tool" 5/5 What do you like best about Luciq? We started using Instabug at early stages of product development and testing. It was super easy to report bugs, issues or improvements as they go straight to Jira. Developers liked it as it is way faster to debug and find out what is wrong. Sometimes they 'shake it' even for themselves while developing feature. Review collected by and hosted on G2.com. What do you dislike about Luciq? Very minor thing. "The shakes" go to Slack and Jira. Slack is the easiest and fastest way to see it. Would be great it Slack message about new bug had Jira link attatched. Review collected by and hosted on G2.com. What problems is Luciq solving and how is that benefiting you? Speed while reporting, easy access to logs and screenshots or screen recordings. In this way we can get easy and fast feedback from more people than usually. As the "shake to report" feature is a lifesaver for non quality assurance profesionals. Review collected by and hosted on G2.com. 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