I the UI customization. the business flows , the option to go live vs a person in the website.

we have many visitors in our website and the conversation rate was low. we look for ways to increase the conversation to lead and we think this bot will help us to achieve this. Review collected by and hosted on G2.com.

it's too expensive, you need to pay lots of money before you know if it works.

the basic plan doesn't include logo nor title nor live chat

we think this should be included in the basic plan Review collected by and hosted on G2.com.

Initially, on a free trial, I built a bot easily and integrated ith with our chosen CRM and marketing automation platform. A robust platform with great features and the team were very helpful. Recommended. Review collected by and hosted on G2.com.

I have not found anything to dislike so far Review collected by and hosted on G2.com.

It has a fairly simple and easy-to-use interface, the fact that it is easy to configure is perfect for me to program my bot based on the frequently asked questions that clients usually ask, the fact that it can be integrated so easily with my website It is a great point in its favor, since I do not need to perform complex functions and configurations to achieve this task, the precision with which it interprets the questions and requests of the user before giving an answer is very good, which guarantees that the bot responds what the customer is really asking, your customer service is of great help when helping me with any problem or concern that arises while using this application. Review collected by and hosted on G2.com.

None, despite having little time using this application I have not achieved anything in this regard that makes me think that its operation is inefficient or impractical, which was a surprise to me since I was reluctant to use this type of tool on my website because they seemed to me to handle my clients in a very impersonal way. Review collected by and hosted on G2.com.

I was able to create a chatbot and integrate with zapier easily. The customer service support was great. I was able to deploy the chatbot within 2 weeks of usage. Review collected by and hosted on G2.com.

None. There are nothing that I disklike. Review collected by and hosted on G2.com.

- Fantastic templates get you up and running in no time at all.

- Helpful video tutorials for key features.

- Great onboarding experience.

- Key integrations with our existing tech stack. Review collected by and hosted on G2.com.

No shortcomings with this platform found to date. Review collected by and hosted on G2.com.

I deal with hundreds of IT products and I am really impressed with Instabot. Amazingly easy to setup our first bot with no previous experience. One week free trial with no credit card required. No steep learning curve. Instant deployment to our website with a snippet of code. I don't hesitate to recommend good products and this is certainly one. Also great support. Buy with confidence. Review collected by and hosted on G2.com.

I have to write something here but I honestly have no complaints. I suggested a feature for predefined agent phrases bu they explained an even better way. Review collected by and hosted on G2.com.

I loved how easy it was to setup the chatbot and manage the workflow. Systems like this can get complicated and Instabot made it easy to create a message tree that performed well. I also like the performance of the Instabot itself from how long it takes to pretend to write a message to its ability to learn your clients primary questions and/or direct them to a sales representative. I love how we helpful Instabot is in converting our website traffic into sales calls while collecting visitors names and emails. I like how responsive their support team is as well. Instabot also helped setup our chatbot and saved us time from having to do everything ourselves. Review collected by and hosted on G2.com.

I didn't like the fact that in the live chat window it wouldn't automatically refresh, so I had to continually refresh the browser to see when someone was interacting with my chatbot. I also didn't like the fact that there was no notification sound. I troubleshot with the support team and they were helpful, but we could not resolve the issue after switching multiple browsers and trying a variety of fixes. Additionally, their mobile app notifications are subpar as well as there is no sound when someone messages you, so many opportunities can be lost. Review collected by and hosted on G2.com.

1. UI - clean and simple

2. Support

3. So many great features Review collected by and hosted on G2.com.

Premium pricing and no middle tier available between Base and Standard plan. Can be improved. Review collected by and hosted on G2.com.

The plugin interface UX\UI, and the front-end design are awesome. Review collected by and hosted on G2.com.

Pricing is a bit high in my mind, and the value for price is a bit lower than I expect from a premium plugin. Review collected by and hosted on G2.com.

Highly impressed with how simple yet powerful Instabot platform is. I did a hands-on a lot of other chatbot platforms before finalizing Instabot and found Instabot to be really effective and easy-to-use. The UX for setting up a bot is straightforward and provides many options. My bot was ready within minutes. Also, the team was very helpful and answered all our queries. Review collected by and hosted on G2.com.

No major complains. Yet to test the ilve chat and CSS feature. Review collected by and hosted on G2.com.