--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 181 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 181 scale: '5' date_modified: '2026-07-18' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 4.2/5.0 **Total Reviews:** 181 ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. Effective HR and Payroll Solutions with Some Connectivity Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Ann Marie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I appreciate using Insperity for outsourcing both HR processes and payroll because it has been very helpful for our organization. Our HR representative is fantastic; she's very knowledgeable and goes above and beyond to ensure we have the information we need while limiting risks, especially in handling delicate situations. The payroll follow-up to make changes specific to our organization has also run smoothly. Using the Insperity portal regularly to manage HR and payroll services, as well as the training portal for professional development, has been beneficial. **What do you dislike about Insperity?** I find it challenging when Insperity is quite large, and it's hard to make connections between various departments. We've had to follow up with multiple individuals for payroll services with intermittent leave to ensure we've done everything needed for our employees. Connections between different departments that manage payroll, leave, and PTO can be a bit challenging for us to navigate. **What problems is Insperity solving and how is that benefiting you?** I use Insperity to outsource HR and payroll, which is very helpful for our organization. The knowledgeable HR representative helps limit company risks, and the payroll processes run smoothly. Insperity also supports professional development and training for our staff. ### 2. Prompt, Helpful Support from Real People at Inperity **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** That I am dealing with real people who provide prompt, helpful, and highly relevant responses when I have questions or need help. I also like that, as a small business, Insperity provides my employees' access to large group health plans - this is a major selling point when we recruit and attract new employees. **What do you dislike about Insperity?** I don't have a single negative thing to say about Inperity. **Recommendations to others considering Insperity:** There are a number of other technology-based PEOs out there. When I brought Insperity on board, I evaluated them along the other relevant major PEOs. Insperity from both a cost and customer service perspective was either highly competitive or just plain superior. I encourage anyone looking into a PEO, or any executive dissatisfied with any aspect of their current PEO, to evaluate Insperity. **What problems is Insperity solving and how is that benefiting you?** We had a payroll service that was just not meeting our needs and required a lot of hand holding. We did not have confidence that it could scale along with our growth. At the same time, our HR and benefits were handled among several different entities. Insperity solved all of these issues for us. ### 3. Insperity - A Top Level PEO **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I really appreciate being able to contact many different people depending on the issue or question I have. I’ve never had a problem reaching someone, and even if what I need isn’t in their exact department, they’re able to forward me to the right person who can help. Also, when it comes to service fee charges, they are very open with it all. I can't say the same about many other PEO's who either hide charges, don't itemize them, or raise rates/add extra charges to pre-existing rates. **What do you dislike about Insperity?** I can’t really think of much beyond a couple of items. It would be nice to be able to extrapolate the workers’ comp portion and put it out to bid, but I understand why we can’t—it’s a package deal with Insperity, and the cost isn’t egregiously high. The biggest issue right now is our payroll payment process. When we first joined Insperity two years ago, we were a little tight on money and during one payroll, didn’t have the funds to cover payroll on the day it was due (Tuesday), so we paid it on Thursday or Friday instead. Since then, Insperity has required us to wire the money to them rather than having it pulled automatically, which adds extra work that I don’t love. I’d really like to get this reversed, since we’ve been in good standing for over a year now. **Recommendations to others considering Insperity:** You get out what you put in. Insperity is great and will hold your hand, offer advice, and provide support, but they won’t do everything for you (and they shouldn’t). If you take the time to learn the platform and explore what they offer in terms of perks and included services, you can get the most out of it for the price you’re paying. **What problems is Insperity solving and how is that benefiting you?** HR issues occasionally pop up, and they’ve been a helping hand and an extra ear for advice when I’m dealing with situations that come up with my employees. Their payroll services are great. They also helped me update my outdated company and employee handbook(s) to reflect modern laws and regulations, and they made it a bigger priority that all employees must sign and agree to them. Overall, this support frees me up to focus on other parts of the company and takes a lot off my plate. It also helps me sleep better at night knowing we’re not in this alone, and that I have a dedicated team behind me who knows things that I simply don’t. ### 4. Reliable HR Partner with Room for Tech Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Leshia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I enjoy the personalized support from both payroll and HR, and having a local HR specialist who is accessible and really gets to know our organization has been incredibly valuable. It's great to be able to pick up the phone and talk to someone who understands our business and provides practical advice. Insperity has helped organize our payroll and supported us through tough HR situations like terminations and layoffs. They've simplified our HR processes, kept us compliant, and been a reliable resource for HR questions, saving us time and stress. I also appreciate the free training opportunities they provide, which have been a great resource in keeping our managers and employees up to date on HR topics and compliance. **What do you dislike about Insperity?** I think the overall service is strong, but there is room to improve the technology experience. A more intuitive website, easier navigation, and simplified reporting tools would make it quicker to find information and complete routine tasks. One example is that Time & Attendance does not always go along with payroll and seems to have duplicate processes that need to happen when there are changes related to an employee. Additionally, the portion of the site that handles the 401k sign-up seems to be missing the mark. When new employees start, they are notified that a 401k will automatically start unless they log in to deny it. Maybe a pop-up warning them about the 401k going into effect could improve this, or perhaps all benefits should be better communicated. **What problems is Insperity solving and how is that benefiting you?** I use Insperity to organize payroll and handle tough HR situations like terminations and layoffs. They simplify HR processes, keep us compliant, and provide valuable training and personalized support, saving time and reducing stress. ### 5. Great Customer Support, But Department Disconnects Hold It Back **Rating:** 3.0/5.0 stars **Reviewed by:** Kathi B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** The team genuinely wants to support their customers. Great attitudes and communication. **What do you dislike about Insperity?** The disconnection between departments has been the biggest challenge. Once the sales process is complete you are left to your own to figure out how the company works. Depending on the number of employees in your company will determine what team you are put on. I really do not agree with that standard. A 22 person organization may have the same needs as a 100+ organization. If you are an owner/operator then you must have resources on staff to manage Insperity. **Recommendations to others considering Insperity:** Do your homework and know what you are truly needing in a PEO service provider. If you are a business doing work for commercial and government contractors, with varying rate(s) and benefit requirements you may be put with a team that does not understand the unique needs of your business. **What problems is Insperity solving and how is that benefiting you?** Consolidation of benefits, workers compensation and payroll ### 6. Excellent, Friendly Customer Service from Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Debra E. | Cash Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Customer service is excellent. Everyone you speak with is friendly, helpful, and knowledgeable. **What do you dislike about Insperity?** Honestly, I cannot think of anything that I would say I dislike about Insperity. We do sometime have issues with the time punches not recording, but that may have more to do with our building that Insperity. **Recommendations to others considering Insperity:** If you are looking for a friendly and knowledgeable company to handle your HR and Payroll needs, I would highly recommend Insperity. They care about the client and go above and beyond to make sure they are doing all they can for you. **What problems is Insperity solving and how is that benefiting you?** HR was a major hurdle for us. Insperity has benefitted us most by freeing up valuable time that we were spending on payroll and HR; now we have more time to concentrate of other areas. The more we develop our relationship with Insperity the more we find they can do for us. ### 7. Efficient Service and User-Friendly Access **Rating:** 5.0/5.0 stars **Reviewed by:** Donna M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** I worked with a wonderful Insperity employee named Andree, who was very informative about her job and looked up extra info to make sure, 100%, I had the accurate information I needed. I like the easy access to my time card, payroll, PTO, benefits, W2, and 401K. It's very user-friendly. I also appreciate that I did not have to wait long for a CSR to help me, and she was so friendly, asking security info which I appreciated. It's very easy to access, and you don't get frustrated at all. I am very satisfied with Insperity's services, and would rate them a 10 out of 10 on a likelihood scale to recommend. **What do you dislike about Insperity?** The ATS is not the most user friendly. **What problems is Insperity solving and how is that benefiting you?** I find Insperity's support invaluable for addressing complex health insurance queries. The friendly service and easy access to payroll, PTO, and benefits keep things user-friendly and frustration-free. **Official Response from Julia Marsteller:** > Hi Donna. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 8. Sales experience walked us away, not the product. **Rating:** 0.0/5.0 stars **Reviewed by:** Paige M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** Hard to comment on the product directly, since we didn't engage. The breadth of services bundled into one offering is appealing on paper for the right kind of business. **What do you dislike about Insperity?** The sales experience. Our rep excused his own pricing by saying "even CPAs struggle to follow" the financial document, then labeled $32,094 of net-new annual expense as "Savings." That's misleading, at best. After we declined in writing on May 12 with our reasoning laid out, he bypassed the evaluators and went directly to the company owner five weeks later without copying me, despite being told I was leading the evaluation. How a company sells something tells you how they'll service it. **Recommendations to others considering Insperity:** Demand the PEO and co-employer structure terms in plain language up front. Demand the financial breakdown in writing before any meeting. If you name a decision-maker, expect their rep to find a way around her if the answer is no. **What problems is Insperity solving and how is that benefiting you?** We evaluated Insperity's HR360 PEO offering and did not move forward. The PEO model can solve real problems for businesses with weak workers' comp claims histories or that need full HR outsourcing. It did not solve a problem for us. **Official Response from Julia Marsteller:** > Hi Paige, Thank you for your feedback. We are sorry to hear about your frustrations and disappointments. Your feedback has been shared with the appropriate teams. Should you have additional input or would like to talk further, please email us at contact@insperity.com. ### 9. Helpful Team and Strong Payroll, but Long Lead Times for New Implementations **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** They have great folks who try to be responsive and helpful. Payroll has been a bright spot for us. **What do you dislike about Insperity?** The lead time to implement something new is a bit unreasonable and hurts our ability to get our business done. In order to get on their time and attendance solution, we are waiting 2 months. We were just quoted 2 to 3 months to get our hourly PTO policy added into our system. **Recommendations to others considering Insperity:** Anticipate your needs early and get into their queue before you need to be otherwise you will be waiting forever to have business essentials implemented. **What problems is Insperity solving and how is that benefiting you?** For a small company, Insperity allows me to offer my employees a "big company" HR and benefits experience without being a big company. And, internally, I don't have to hire HR or Benefits, which saves considerable resources. ### 10. Comprehensive HR Solution with Strong 401K Management **Rating:** 5.0/5.0 stars **Reviewed by:** Iyanah G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Insperity?** I use Insperity to clock in, clock out, review documents, view benefits, and check 401K details. I have been a customer for 3 years and at both my previous job and current one. I really enjoy being able to access my 401K and seeing how much investment I've made for myself from my hard work. I was able to complete educational trainings needed for the workplace, like sexual harassment and cybersecurity, which help ensure safety is maintained. I find the accessibility of my 401K a major benefit. **What do you dislike about Insperity?** It would be great if Insperity provided services like IVF coverage. **What problems is Insperity solving and how is that benefiting you?** I use Insperity for clocking in and out, reviewing documents, and viewing benefits like 401K details. It provides necessary workplace training, ensuring safety and support. I appreciate accessing my 401K to see investments. **Official Response from Julia Marsteller:** > Hi Iyanah. Thank you for sharing your positive experience working with us! It's our pleasure to serve our valued clients like you! ### 11. User-Friendly HR and Payroll Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Daryl M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I really liked the services Insperity offered, especially how they handle our payroll and benefits packages, including insurance. The portal is excellent—it’s a one-stop shop where everything’s there. I found the ease of the portal valuable, as I can approve vacations and our employees can check all their vacation and payroll information all in one spot. It’s easy to use, and the portal is great. They take care of things pretty professionally and easily, making it a great service that I appreciate. **What do you dislike about Insperity?** Nothing **What problems is Insperity solving and how is that benefiting you?** I use Insperity as an HR portal and for payroll. It handles all our payroll and benefits, offering an easy, one-stop shop. The portal lets me approve vacations and our employees manage their pay in one place. ### 12. Streamlined Benefits Management, Excellent Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvester S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** I find Insperity really helpful for benefits management. One of the things that stands out for me is how they provide documentation of benefits, which allowed us to cancel my wife's coverage and save quite a bit of money. Also, having all the benefits consolidated in one portal is really efficient. It makes it easy to visualize and plan expenditures from my benefits in one place, saving time and avoiding the hassle of switching between multiple webpages. Additionally, I've had pleasant and beneficial interactions with them. **What do you dislike about Insperity?** Nothing. All the interactions have been pleasant and beneficial **What problems is Insperity solving and how is that benefiting you?** Insperity provides documentation of benefits allowing my wife to cancel her coverage, saving us money. Their portal consolidates all benefits, helping me visualize and plan expenditures efficiently, saving time by avoiding multiple webpages. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Sylvester! Thank you for taking the time to share your feedback. ### 13. Full End-to-End Human Resources Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rob F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Full, end to end, Human Resources support. **What do you dislike about Insperity?** Many of the services are "wired" together, don't communicate, look or function the same. Some departments are obviously outsourced totally. Not always seamless. **Recommendations to others considering Insperity:** Strongly consider the investments you make in your company and the things that move it forward. Most company's move forward only because of their team. Why not offer them the best support you can? **What problems is Insperity solving and how is that benefiting you?** Small business owners wear many hats and the one that doesn't always fit well, that can get you into the most trouble, is Human Resources. Insperity solves that completely, offers payroll support, training portals, Employee assistance, Affordable insurance and many other benefits available to larger companies at a reasonable price. ### 14. Exceptional HR and Payroll Support with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I really appreciate Insperity for having an HR Specialist and better payroll services compared to my previous provider. Having an HR specialist who speaks to me about short-term disability or employee grievances is invaluable, and the payroll specialist notifies me when we're not paying the minimum wage for specific states, which is crucial. Insperity keeps us up to date with labor laws, performance reviews, and time tracking, which are essential for our business operations. My HR Specialist, Nick, has been an invaluable asset, providing much-needed guidance, especially as we have employees all over the US. He helps me understand leave of absence and short-term disability. Insperity's Time & Attendance system and the ability to classify job costing in time tracking are particularly valuable. Omar, my Payroll Specialist, is equally insightful. I think those two departments are wonderful. **What do you dislike about Insperity?** I do not have anything to add here **What problems is Insperity solving and how is that benefiting you?** Insperity helps keep us updated with labor laws, manages performance reviews, and tracks time effectively. The HR specialist guides us on issues like short-term disability, and payroll services ensure compliance with minimum wage laws. Time tracking for job costing is also valuable. ### 15. Comprehensive HR Solutions with Exceptionally Consistent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I appreciate Insperity's comprehensive service offering, which was the most complete compared to others when we were choosing a partner. Their protection against HR-related liabilities is significant for us, especially as they have effectively handled complex employee situations. The benefit administration they provide, including health insurance and 401k management, relieves us from figuring out complex compliance issues and possibly gives us better rates. Having a dedicated HR specialist, Nik Hulsey (Nik is awesome!), has been great—it's rare to have the same point of contact for three years, and he's been awesome in maintaining a high quality of care and advising us on tricky HR issues. I also value the payroll administration as it reduces our internal burden and simplifies managing various employee types. The Premier platform provides a one-stop solution for our HR, benefits, and payroll tasks, streamlining our operations. **What do you dislike about Insperity?** Insperity is a premium service, and it has a premium price tag that goes with it. **What problems is Insperity solving and how is that benefiting you?** Insperity shields our company from HR liabilities, offers expert HR and payroll support, and simplifies benefit administration. Their platform streamlines tasks like PTO requests, reducing internal complexity and overhead while providing wide-ranging employee benefits. ### 16. Welcoming, Helpful Insperity Team That Truly Works With You **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Insperity is a Good company that offers business what they need. It is the EMPLOYEES of Insperity that are the icing on the cake. I have yet to speak or have interactions with anyone who was not welcoming, helpful and just nice. There will always be questionable situations that pop up, by knowing the there is an actual person on the other end working to help me solve the problem is FANTASTIC!! I can honestly say they are work WITH ME not for me and that makes all of the difference. **What do you dislike about Insperity?** There is a learning curve to the online platform, and can be a bit overwhelming but once you get there it is great. **Recommendations to others considering Insperity:** If they are thinking that Insperity will remove them from the picture, they would be wrong. They need to understand that Insperity enhances and completes what they should already have in place. Meaning, does Insperity process your payroll, YES, but you still have to feed them the correct information. **What problems is Insperity solving and how is that benefiting you?** We moved over to Insperity for several reasons -- We needed a Time Clock program that would work with us, feed the hours to payroll and be accurate as well as good benefits for our employees. Insperity has solved all of the issues we were working through and more. 1 - Time Clock -- Benefit to us -- Employees are accountable and responsible for their time the Geo Fencing is great, no "Ghost Employees". 2 - Time Card to Payroll -- Benefit to us -- once time is approved, straight into payroll and Kristy does her magic!!! I just have to review, saves me hours. 3 - HR Assistance -- Benefit to us -- WOW!!! There is quite a bit to HR. Yes, we still have to "handle" issues when they arise, but the ability to call Beverley and have her knowledge and guidance saves us from looking up everything and she helps to keep the Human in HR. 4 - OSHA Compliance -- Benefit to us -- the Safety Sheets are GREAT!!! We use them for the Monthly meetings and they keep things straight to the Basic Knowledge and simple instructions to follow 5 - WorkComp --- Benefit to us --- I love, love, love the fact that once I submit, they take EVERYTHING from there and all I need to do is file the copies!!!! 6 - Health, Dental and Vision Insurance -- Benefit to us -- United Heath Care is accepted pretty much everywhere in OKC. Insurance does not have to the Expensive to be Good. Our plan is perfect, lots of options for different coverage, but I have found all of the plans to be affordable with really good coverage. ### 17. Streamlined Transition with Outstanding Payroll Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I appreciate how the Insperity crew made the transition extremely easy for us, despite the process being a little overwhelming. They were great at helping me get the information I needed and made the transition smoother. I find the payroll system extremely valuable. Moving our insurance to the Insperity platform was also extremely helpful. The people at Insperity are amazing, particularly Yvonne and Nicholas, who always help me take care of what I need. **What do you dislike about Insperity?** The transition from our previous payroll system to Insperity was a little overwhelming because there was a lot to move over. We added their applicant tracking system earlier in the year, and it's still a bit overwhelming; I feel like I need to retrain because I don't use it often, so I tend to forget. There are some things in the system that could be improved. My previous system allowed me to upload and save all kinds of documents related to a specific employee, essentially creating a digital employee file, which I don't have as effectively with Insperity. Also, some changes that need to be made on a payroll, like time off accruals, were things I could do myself on the previous system, but with Insperity, the staff has to do it. (They are always willing to help, though!) **What problems is Insperity solving and how is that benefiting you?** I find Insperity helps me with payroll and HR policies. Their payroll system is valuable to me, and it has been extremely helpful in transitioning our insurance onto their platform. ### 18. Exceptional Learning Tools and Welcoming Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I really appreciate the people at Insperity being very welcoming and helpful. The learning tools provided are fantastic, especially the excessive learning videos that help our employees learn about HIPAA and other topics. The ability to create a course, assign it to people, and keep track of them completing the courses is a valuable feature. Moreover, the valuable information inside the courses and the many options for different insurances are a great help. I also find keeping track of PTO through Insperity very useful. Our assigned specialist, Katharine, is always very responsive and helpful! **What do you dislike about Insperity?** I find the way that the PTO is outlined could be improved. **What problems is Insperity solving and how is that benefiting you?** I use Insperity to learn about HIPAA regulations, track PTO, and provide medical insurance. The learning videos are valuable, allowing me to create courses, assign them, and track completion. The resources include many options for different insurances and help in keeping track of PTO. ### 19. Systematic HSA Enrollment Failure and Complete Lack of Operational Accountability **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Insperity?** The basic payroll processing functions work as intended when there are no system errors. **What do you dislike about Insperity?** I am writing this to bring an operational and customer service failure to the attention of Insperity’s executive leadership. After joining my company, I immediately completed my HSA enrollment. Due to an internal Insperity system glitch, my enrollment data was never transmitted to Optum Financial. Despite proactively reaching out to flag that my deductions were missing, Insperity’s support team continuously avoided accountability. Instead of acknowledging their data transmission error, they copy-pasted IRS eligibility guidelines and blamed their banking partner, Optum. When I requested a routine operational guarantee—asking them to confirm that the technical issue was resolved before I manually adjusted my payroll to "catch up" on missed contributions—the support team completely ignored the question. They refused to confirm if my account was active or provide payroll deadlines, offering zero assurance that the system wouldn't fail a second time. **Recommendations to others considering Insperity:** I recommend prospective buyers closely examine how Insperity handles benefits exceptions and system errors before signing a contract. Clients pay a premium for a PEO to manage benefits seamlessly. When internal technology glitches occur, buyers should expect operational accountability, proactive data tracking, and clear communication—not rigid, scripted responses that leave the employee to figure out workarounds on their own. **What problems is Insperity solving and how is that benefiting you?** They handle our standard HR, benefits administration, and payroll processing, which help consolidate core HR tasks into a single platform. **Official Response from Julia Marsteller:** > Hello, we take all feedback very seriously and are disappointed to hear about your experience as our client. We'd like to speak with you further to see how we can help. Please e-mail us at contact@insperity.com so we can discuss the particulars of your situation. ### 20. Streamlines Payroll with Helpful Support, Onboarding Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Heather H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I use Insperity for payroll and benefits, and the price point is reasonably priced. I really appreciate having direct dedicated contacts for different issues, as it has been very helpful. They have made managing tasks easier and have given us confidence that we're doing it correctly. **What do you dislike about Insperity?** I think our onboarding experience was not ideal for us or for Insperity. There were some very aggressive challenges to meet our timing needs, and there were some things that fell through the cracks. **What problems is Insperity solving and how is that benefiting you?** We find Insperity makes managing payroll and benefits easier and gives us confidence we're doing it correctly. Having direct dedicated contacts for different issues has been very helpful. ### 21. Invaluable HR and Payroll Support That Saves Us Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Having a dedicated HR professional person to help with employee relations issues or any HR questions has been invaluable. Also, my payroll person has been awesome in helping with any questions regarding payroll and navigating the portal. Saves time with this service. **What do you dislike about Insperity?** I really haven't experienced anything that I dislike. **Recommendations to others considering Insperity:** I would advise any others considering Insperity to go ahead and use them for the convenience, customer service and all of the HR options/solutions they offer. I have used a number of other PEO's in the past and Insperity has been the best one to date. **What problems is Insperity solving and how is that benefiting you?** Insperity has been quite help with anything related to job descriptions, pay ranges, employee handbook questions or changes to employee handbook, reductions in force. There hasn't been one HR question or Payroll question that they haven't been able to help me with in a very timely manner. ### 22. High-Quality, Helpful Customer Service at Insperity **Rating:** 4.5/5.0 stars **Reviewed by:** Cesar M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I find the customer service to be very high at Insperity. Practically everyone I have spoke to is happy and willing to help. **What do you dislike about Insperity?** Occasionally, I am not able to get my answers solved immediately. So having to wait for the appropriate answer is sometimes hard when you are in a time crunch for the information. **Recommendations to others considering Insperity:** I would recommend that both other employers and employees give Insperity a shot. The customer service is good and the platform is stable. I think whoever chooses them will be very happy in the long run. **What problems is Insperity solving and how is that benefiting you?** I really enjoy the layout of the site and ease of access to information. The benefits, pay stub, 401k, etc are easily found using the website. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Cesar! Thank you for taking the time to share your feedback. ### 23. Having a dedicated team makes it easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Pete G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** Having a dedicated person to contact when I have questions or need assistance. **What do you dislike about Insperity?** The call center can be confusing and unless I ask clarifying questions, I may not get to the resolution I need. **Recommendations to others considering Insperity:** Encourage employees to learn how to use and navigate the portal. Resources are available to them if they take the time to ask questions. **What problems is Insperity solving and how is that benefiting you?** The reason for the call today was regarding a change in status that would allow for FSA enrollment mid-year. I was able to get the answers I needed and have the correct form shared with me to proceed. Aside from that, I work with my payroll specialist and HR frequently and with their assistance things always go smoothly. **Official Response from Julia Marsteller:** > Hi Pete. We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your organization! ### 24. Professional and Makes My Job Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Edna M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** their professionalism and how it makes my job easier. **What do you dislike about Insperity?** They seem to keep trying to update the software, which can be confusing to our employees and to me as an Admin. I'd like to see Insperity set up zoom meetings to go over any changes that are coming up to explain what they are doing. Also any HR laws that are changing so we can be aware without having to depend on reading a memo that could be overlooked. **Recommendations to others considering Insperity:** not sure **What problems is Insperity solving and how is that benefiting you?** I have no issues with Insperity. My contacts are always helpful and solve any problems I may have as soon as possible. ### 25. Simplifies Admin Tasks, Needs More Relevant Training **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** I find Insperity's benefits surpass those of other PEOs. Insperity greatly simplifies payroll, timesheets, and PTO management. I appreciate the many tutorial videos Insperity provides for admin tasks. Their cookie-cutter performance review templates make the process easy. The software for timesheets and performance evaluations is much simpler to use compared to other PEO software. **What do you dislike about Insperity?** I think Insperity is too expensive even though their benefits are good. The trainings usually feel bloated or irrelevant to my work. I wish they were pre-recorded videos instead of live lectures because live sessions rarely fit into my schedule. There's too much focus on being DEI-centric and progressive ideologies, which feels incredibly preachy in trainings. Insperity could cut unnecessary positions and reduce payroll to let customers benefit from lower overhead costs. **What problems is Insperity solving and how is that benefiting you?** I find Insperity simplifies payroll, timesheets, and PTO, making admin tasks easier. Their performance review templates are very handy. Their software is simpler to use compared to other PEOs. **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 26. Easy to Use with Quick Benefits Processing **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Adjunct Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I like Insperity because it is easy to use and provides a lot of information at any time, including my payroll and benefits. The system makes it easy to do life-changing events so that I can continue my benefits. I appreciate the easy visuals and the quick performance of Insperity. I rate it a 10 out of 10 for recommendation. **What do you dislike about Insperity?** I think the only thing would be that the log on can be a little clumsy at times. **What problems is Insperity solving and how is that benefiting you?** I find Insperity makes handling midyear benefit changes easy, offering quick access to needed information like payroll and benefits anytime. It's easy to use, but logging in can be a bit clumsy. **Official Response from Julia Marsteller:** > Hi John, we're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your organization. ### 27. Convenient Benefits Management but Needs More Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** I like that I can see my paychecks pretty easily through Insperity and see a snapshot of my 401k. The app provides at least an overview of my finances on my phone, which is better than what I had with TriNet. It's definitely convenient to see my FSA balance and be able to view the details of my paycheck all in one place. I also appreciate that the support is pretty quick and the people I talk to are knowledgeable and can answer my questions, even in the wrong departments. **What do you dislike about Insperity?** It's a little annoying that I have to go to another website to see more details. It is a little annoying to submit the FSA claims. Insperity doesn't seem to offer the ability to easily compare paystubs, which I found valuable. It would also be nice if I could actually submit my claims on the Insperity app itself versus needing to go to the provider every single time. **What problems is Insperity solving and how is that benefiting you?** I find it convenient to see my paycheck and manage my 401k and FSA in Insperity. It’s nice to have an overview in the app. Being able to see more details than with TriNet is a plus. **Official Response from Julia Marsteller:** > Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ### 28. Insperity Handles the Details So I Don’t Have To **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I like that, for the most part, I don’t have to think about Insperity or the tasks it handles for me. **What do you dislike about Insperity?** I wish Insperity offered a job board specifically for entry-level roles, where employers could post openings. **What problems is Insperity solving and how is that benefiting you?** As the franchisee of a small business, I’m responsible for a lot and end up wearing many hats. Having Insperity handle my HR, payroll, and health insurance has been a big relief. It lets me spend less time on those administrative tasks and more time focusing on the matters I actually need to deal with day to day. ### 29. Quick and smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Queenie V. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** I was shocked they was open today. It’s a holiday! **What do you dislike about Insperity?** I haven’t had a reason to dislike the company or the platform. However I wish I didn’t see my old employers information first and see my current job **Recommendations to others considering Insperity:** It’s quick and I love the app. You can find and see a lot of your benefits **What problems is Insperity solving and how is that benefiting you?** My direct deposit was sent to a closed account, and to verify I needed to change emails they was able to walk me through it and update my email account. They was transparent on the time it may take for me to receive my payment and connected me with my specialist for payroll **Official Response from Julia Marsteller:** > Hi Queenie. We're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your organization! ### 30. Helpful, Responsive Support—Inperity Is a Great Resource **Rating:** 4.5/5.0 stars **Reviewed by:** Frankie B. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Everyone is very helpful and responds to questions or requests quickly. We have found Inperity to be a great resource. **What do you dislike about Insperity?** Not much, a few things like performance evaluation, it is a process to kick them off **Recommendations to others considering Insperity:** Do it if you have a hogpod of programs you're using, with a smaller team supporting you. Do it. With our last provider, we had to wait a really long time to get answers, and most of the time we didn't get answers. **What problems is Insperity solving and how is that benefiting you?** Gives a much better employee experience to our staff, and everything is in one place ### 31. Easily Reach Real People—Great Interactions with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Charlene M. | Sr Director of People Operations and Special projects, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Easily available real live people. I enjoy interacting with all of my Insperity contacts. **What do you dislike about Insperity?** I cannot think of anything that I dislike. **Recommendations to others considering Insperity:** If I owned my own company, I would use Insperity. The platform is intuitive and the live support and account management is trustworthy. **What problems is Insperity solving and how is that benefiting you?** HR Legal advice. I work at a small company and wear many hats, including HR. When something comes up that is outside of my scope, or when I need confirmation of my decsions, Insperity is always there to provide the guidance I need to protect my employees and employer. ### 32. Easy Access and Smooth Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** Very ease to access both on the app or the desktop versions. Easy to navigate and find what I need. Also easy to speak to a live person when needed. **What do you dislike about Insperity?** Times out too quickly and requires have to sign back in, in the middle of updating employee times cards, for example. **Recommendations to others considering Insperity:** Overall my experience has been very good. Insperity is the total package offering everything from payroll to retirement planning, to health benefits and more. The employee discount plan is another great advantage. **What problems is Insperity solving and how is that benefiting you?** I needed to change my 401(k) contribution from Pretax to Roth. This will be a permanent change to my investments. **Official Response from Julia Marsteller:** > Hi Dawn, making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 33. Clear Instructions Make the Online Portal Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Erik L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** Clear instructions on how to navigate the online portal. **What do you dislike about Insperity?** Currently I do not have access to my 401(k) account details, like account number. **Recommendations to others considering Insperity:** Use the telephone number to have a representative help you with your questions. **What problems is Insperity solving and how is that benefiting you?** Access to my 401(k) account. This will help me identify my account number for a possible future rollover as I am no longer with my previous company Verdagy. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Erik! Thank you for taking the time to share your feedback. ### 34. Simple to Use, But Lacking Wow Factor **Rating:** 2.5/5.0 stars **Reviewed by:** marcos t. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I find using Insperity for logging in and out of work quite straightforward, and requesting time off is easy. It's pretty simple to talk to their customer service; when I had a question about an email, they answered it quickly and easily, which was good. I appreciate the simplicity of using Insperity, as it makes my work routine easier. **What do you dislike about Insperity?** Not sure **What problems is Insperity solving and how is that benefiting you?** I use Insperity to log in and out of work, request time off, and send messages to management. It's pretty straightforward and simplifies these tasks. Their customer support is responsive and easy to talk to. **Official Response from Julia Marsteller:** > Hi Marcos. Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 35. Convenient HR Management with Insperity **Rating:** 4.0/5.0 stars **Reviewed by:** Meg W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** I like using Insperity for HR benefits as it allows my team and I to request time off and report sick days very easily. It's convenient for tracking benefits, time off, and conducting reviews, which enhances our workflow. The app itself is very convenient, adding to the overall ease of use. The lessons we are required to take about HR topics are also helpful. **What do you dislike about Insperity?** Nothing **What problems is Insperity solving and how is that benefiting you?** We use Insperity for HR benefits, making it easy to request time off, track paychecks, and manage team reviews. The app's convenience and helpful HR lessons support our workflow efficiently. **Official Response from Julia Marsteller:** > Hi Meg. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity as your company's PEO! ### 36. Supportive and User-Friendly for Disability Management **Rating:** 3.5/5.0 stars **Reviewed by:** Colleen G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** I find Insperity very helpful in guiding me through the process of taking short term disability, which I had never done before. They assisted me with filling out the necessary forms and navigating the application process, making sure I knew where to go and what to do. The people I interacted with were very nice and incredibly helpful to me, which made a positive difference in my experience. **What do you dislike about Insperity?** Na **What problems is Insperity solving and how is that benefiting you?** Insperity helped me through short term disability, guiding me in filling out forms and starting the process since it was my first time. **Official Response from Julia Marsteller:** > We're happy to hear about your satisfaction with the services and support Insperity provides, Colleen. Thank you for taking the time to review us! ### 37. Streamlined US Operations with Some Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Todd P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Insperity?** I find Insperity's 401(k) and health care benefits information through the portal incredibly valuable. The helpline has been particularly useful, allowing me to call, ask questions, and get clarifications that might not be readily available in the portal. **What do you dislike about Insperity?** Maybe, we've had some challenges with the 401(k) information being updated. So maybe a little more velocity on getting information to the portal. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us organize benefits for our US employees, providing valuable 401(k) and healthcare information through their portal. The helpline is also very useful for getting quick answers. **Official Response from Julia Marsteller:** > Hi Todd. We are proud to partner with you and your organization to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us. ### 38. FY 25-26 **Rating:** 4.0/5.0 stars **Reviewed by:** Cathy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Benefit affordability, employee information access, and ease of navigating **What do you dislike about Insperity?** Difficulties running payroll reports to reflect the accurate data for accruals. Not PTO accruals, all payroll accruals for a fiscal year with custom dates. **Recommendations to others considering Insperity:** Do not rush going live with Insperity. Take your time setting up the system for your needs. **What problems is Insperity solving and how is that benefiting you?** This benefit is affordable for our employees, which is important since we are a small organization. Khari Miller is very knowledgeable, professional, friendly, and responsive whenever we have questions. ### 39. Chief Financial Officer **Rating:** 5.0/5.0 stars **Reviewed by:** Bridget S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I really appreciated the staff’s friendliness and how responsive they were. **What do you dislike about Insperity?** I sometimes find it difficult to locate what I’m looking for on the website, and it can take longer than I expect to navigate to the right page. **Recommendations to others considering Insperity:** Insperity takes the stress out of the HR functions of an organization with support at every level. **What problems is Insperity solving and how is that benefiting you?** Insperity makes processing payroll easy and they manage all reporting for our small organization. They also handle the management of our benefits. ### 40. Easy-to-Use Web Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Michael R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Insperity?** I generally find the web interface easy to use. **What do you dislike about Insperity?** I didn't like that the life change event online form could not handle all circumstances. It allowed me to add coverage for coverage I didn't currently have (medical) but did not allow me to update coverage (adding dependent to dental), so I had to fill out the form manually. **What problems is Insperity solving and how is that benefiting you?** Update to health insurance selections due to life change event. The woman I spoke with was extremely helpful in assisting me with navigating the form. **Official Response from Julia Marsteller:** > Hi Michael. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity. ### 41. Comprehensive Benefits Management with a User-Friendly Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I like that Insperity has been a great employee solution as an end user for managing work benefits. The dashboard gives me an excellent overview of my finances, allowing me to view and manage my 401k, PTO, and payroll all in one place. It's helpful to be able to make changes directly from the same dashboard, including changes to my 401k and viewing payroll, which provides a centralized experience. I also appreciate being able to manage my direct deposit through the same dashboard, adding to the convenience of having everything centralized. **What do you dislike about Insperity?** Nothing at this time **What problems is Insperity solving and how is that benefiting you?** Insperity solves benefits management, allowing me to view and manage all my work benefits including 401k, PTO, and payroll from one dashboard. It's great for making changes easily and accessing educational resources. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 42. Seamless Payroll Management with Financial Clarity **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Insperity?** I appreciate that Insperity handles my pay stubs, checks, and 401(k) accounts effectively. They make payroll and the logistics of dealing with money across employees pretty seamless. I like that the amount of money I have is always visible, like showing the balance and having charts available. The ability to withdraw or move funds in the 401(k) is also a plus. Overall, the ease of access to financial metrics related to employment is something I find very valuable. **What do you dislike about Insperity?** i have yet to find any dislikeable fearures. **What problems is Insperity solving and how is that benefiting you?** Insperity handles payroll and the logistics of money for all employees seamlessly. I like having easy access to financial metrics and balances, with charts and the ability to manage my 401k. **Official Response from Julia Marsteller:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 43. Comprehensive Payroll, Dedicated Support, and Fortune 500-Level Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** brandy g. | MEDICAL ASSISTANT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Insperity?** Based on user feedback, the most valued aspects of Insperity include comprehensive, dependable payroll processing, exceptional customer support through dedicated representatives, and a robust, user-friendly HR platform. Clients also frequently point to the high-quality, Fortune 500-level benefits, noting that these benefits can make a meaningful difference in recruiting and retention. **What do you dislike about Insperity?** 13 Hacks to Retain Employees and Improve Company Culture | Insperity Common complaints about Insperity include higher costs than competitors, rigid administrative processes that still require manual forms and “wet” signatures, and inconsistent customer service. Users often describe support as frustrating, slow, or impersonal, and some say the relationship feels “one-sided” after onboarding. Other reported issues include an interface that’s difficult to navigate, a steep and sometimes competitive internal culture, and high turnover. **Recommendations to others considering Insperity:** its high-touch service model, premium pricing, and suitability for mid-sized businesses. **What problems is Insperity solving and how is that benefiting you?** Insperity solves complex human resources, compliance, and administrative burdens for small-to-midsize businesses by providing a comprehensive, scalable PEO (Professional Employer Organization) model. By outsourcing payroll, benefits, risk management, and HR consulting, businesses can reduce operational inefficiencies, help avoid costly legal penalties, and gain access to enterprise-level employee benefits. ### 44. Easy 401K Management with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** velma J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I found that engaging with Insperity was easy, especially regarding the escalation for 401K. I was able to retrieve my balance smoothly. Based on this experience, I would rate my likelihood to recommend Insperity to someone else as a 10 out of 10. **What do you dislike about Insperity?** I have no complaints, associates are helpful and friendly **What problems is Insperity solving and how is that benefiting you?** I found Insperity easy to engage with, helping me manage my 401K. I could easily retrieve my balance, and the 401K escalation was valuable. **Official Response from Julia Marsteller:** > Hi Velma. Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 45. CEO **Rating:** 4.5/5.0 stars **Reviewed by:** Barbara B. J. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Having backup on HR issues including helping with PTO policy and writing employee handbook **What do you dislike about Insperity?** cost is a little high, wish they could support our events even more **Recommendations to others considering Insperity:** If you can't afford an HR dept. or others like safety, well-being perks, etc. Insperity can provide much of that. **What problems is Insperity solving and how is that benefiting you?** HR issues, payroll and bonus help, sponsors our events, a trusted partner in Bill Brooks ### 46. Empowered Growth with Comprehensive HR Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I really appreciate the 360 support on HR matters Insperity provides in the US. Their very fast response time stands out as a key feature. Managing payroll and benefits administration smoothly is a big plus for us. The HR advisory services have been particularly valuable, along with support in areas such as onboarding, terminations, and compliance. Insperity allows our organization to grow in another region without needing to build a local HR team. **What do you dislike about Insperity?** pricing **What problems is Insperity solving and how is that benefiting you?** Insperity helps us manage our US entity, handles payroll and benefits, provides HR advisory, and ensures compliance, allowing us to grow without a local HR team. ### 47. Easy-to-Navigate Platform with Great Benefits and Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Alanna K. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** I love Insperity because they provide an easy platform to navigate and offer so many benefits. They also have great customer service! **What do you dislike about Insperity?** I have no complaints. Insperity has always been consistent. **Recommendations to others considering Insperity:** I would recommend to others that Insperity has a lot to offer from their website portal alone and make sure they have a full understanding of the benefits provided. **What problems is Insperity solving and how is that benefiting you?** Questions regarding my health benefits. The representative gave me clarity and overall positive experience. **Official Response from Julia Marsteller:** > Hi Alanna, thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 48. Always Available to Help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** The team at Insperity is always available to help. Even is someone is on vacation. Someone else always steps in to help immediately. Insperity is a true partner. **What do you dislike about Insperity?** None that I can think of. Insperity has been incredible to work with. **Recommendations to others considering Insperity:** Look into Insperity if you want to change who you use for payroll or your HR needs. We made the switch and don't have any regrets. **What problems is Insperity solving and how is that benefiting you?** Insperity is benefiting the company I work for by being incredibly user friendly and always available when I do have questions. Using them for payroll is a no brainer. ### 49. Outstanding HR Services with Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** I like Insperity for their continuous innovation and the ease of access that they provide. Their customer service is friendly and offers great clarity when I reach out. They are very organized, making things simple, and they clearly value how a job should be done properly. The ease of accessibility and customer service are aspects I appreciate most. I also value their approach with technology and accessibility, which is always moving forward. **What do you dislike about Insperity?** I have zero things I dislike about Insperity **What problems is Insperity solving and how is that benefiting you?** I find Insperity simplifies HR services, offering organized, accessible solutions with great customer service. They're innovative with technology, making it easy to manage 401(k)s and health benefits. **Official Response from Julia Marsteller:** > Hello, we're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your people! ### 50. Exceptional Customer Support with Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Insperity?** I enjoy the friendly customer service aspect of Insperity. Their customer service helped me fill out the forms needed, which was valuable in navigating changes in benefits, especially after significant events like getting married. The customer service expertise stands out. **What do you dislike about Insperity?** None **What problems is Insperity solving and how is that benefiting you?** Insperity helps me handle changes like marriage-related benefits easily, with excellent customer service guiding me through the necessary forms. **Official Response from Julia Marsteller:** > Hi Cameron. Thank you for taking the time to share why you chose Insperity and how you've had a positive experience working with us! We're proud to serve our valued clients like you. ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+03%3A56%3A29+-0500&secure%5Bsession_id%5D=ccf6f13f-c881-4b73-b383-b415c7d47209&secure%5Btoken%5D=4f42b4b5f50d3936d3929bfc00ecb06f99e29a70c6ab1ac1552cfe2e59c3c4c2&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews) - [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) - 3.1/5.0 (24 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)