--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 285 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 285 scale: '5' date_modified: '2026-08-04' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 4.2/5.0 **Total Reviews:** 285 ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. Everything in One Place — Seamless, All-in-One Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Billy V. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Insperity?** Everything in one place and easy to access **What do you dislike about Insperity?** Everything thing in insperity is good I have no complaints **Recommendations to others considering Insperity:** Nothing at all really **What problems is Insperity solving and how is that benefiting you?** Everything I'm one place. Other company's i worked for you would have to go to individual apps **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience, Billy! Thank you for taking the time to share your feedback. ### 2. Helpful Support Once Reached, but Phone Wait Times Can Be Long **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** Currently, our company utilizes these services. **What do you dislike about Insperity?** It can take a while to reach someone by phone, but once I do, the person I speak with is friendly, patient, and helpful. **What problems is Insperity solving and how is that benefiting you?** The company I work for uses the HR and retirement services. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your satisfaction with the services and support Insperity provides. Thank you for taking the time to review us! If you need help getting in touch with anyone from our team, please feel free to email us at contact@insperity.com. ### 3. Reliable HR Support, Enjoyable from an Employee's Perspective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Insperity?** I have enjoyed using Insperity's services from an employee standpoint. I believe they assist in all HR areas. Insperity helps us maximize their services. **What do you dislike about Insperity?** Due to the nature of them being a third party service, there are times where accessibility seems like a challenge. It is often easier than it seems though. **What problems is Insperity solving and how is that benefiting you?** Insperity helps with human resources by assisting in all HR areas and maximizing their services for my organization. **Official Response from Julia with Customer Advocacy:** > We are thrilled to learn you have had a good experience working with us! It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. ### 4. Real HR Experts and Great Benefits, with Room to Improve Usability and Speed **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Insperity?** 1. Real HR experts, not just software. 2. Employee benefits. **What do you dislike about Insperity?** Nothing significant. Overall, I've been satisfied with the service, though there's always room for continued improvements in platform usability and response times. **Recommendations to others considering Insperity:** I would recommend Insperity to companies that want reliable HR and payroll support, especially small and mid-sized businesses. **What problems is Insperity solving and how is that benefiting you?** Insperity offered significant support in managing the employees who were terminated. **Official Response from Julia with Customer Advocacy:** > We're happy to hear that working with Insperity has been beneficial to you and your business! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us! ### 5. Excellent Customer Service Across the Board **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Insperity?** Customer service on different areas is very good. **What do you dislike about Insperity?** At the beginning, I had a few communication concerns while we were setting up some processes and policies. **Recommendations to others considering Insperity:** Make sure that any program you use is compatible with the ones they offer. **What problems is Insperity solving and how is that benefiting you?** Setting up a cloud service for Kronos. Not problem but it could make payroll process easier to work remotely and not locally. ### 6. Timely, Helpful Guidance from a Knowledgeable Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** I consistently receive timely responses to my inquiries, and the guidance provided is always helpful. Ms. Katharine Yung is extremely knowledgeable, professional, and a valuable resource when navigating employee counseling and termination processes. **What do you dislike about Insperity?** I have not experienced any issues with any department **What problems is Insperity solving and how is that benefiting you?** I have been working to obtain guidance regarding employee counseling and the proper steps for the termination process. **Official Response from Julia with Customer Advocacy:** > We're pleased to hear you've had a great experience working with Insperity! We are proud to serve you and your people. ### 7. Insperity’s Patient, Supportive Agents Make the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Steffon E. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Insperity?** What do you like best about Insperity is the agent's patience. **What do you dislike about Insperity?** What do you dislike about Insperity is nothing, they're great. **What problems is Insperity solving and how is that benefiting you?** Helping me with health insurance and the best plans. **Official Response from Julia with Customer Advocacy:** > Hi Steffon. Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 8. Easy-to-Use Platform That Delivers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Insperity?** Platform is pretty easy to use and was helpful over the phone **What do you dislike about Insperity?** I couldn’t add a dependent to my medical insurance since he was already on my dental and vision so I had to call and fill out a separate form instead of doing it on the platform directly **Recommendations to others considering Insperity:** Seems like it’s a good service overall **What problems is Insperity solving and how is that benefiting you?** Question about health insurance **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your experience working with us. It's our pleasure to serve our valued clients like you! ### 9. Accurate, Immediate Info—But Unpaid Medical Leave Policy Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** felicia t. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Insperity?** I love the immediate and accurate information provided to me. **What do you dislike about Insperity?** I am not in honor of the unpaid medical leave of absence. **What problems is Insperity solving and how is that benefiting you?** I am getting honest responses regarding my concerns with PTO. **Official Response from Julia with Customer Advocacy:** > Hi Felicia. Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 10. Great Health Insurance Savings, but the Interface Feels Dated **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** The health insurance savings are signficant and helps my company and my employees. **What do you dislike about Insperity?** The processes and user interfaces feel like they were created 20 years ago and never updated. **Recommendations to others considering Insperity:** Be careful, depending on what you are currently using, you might have to take on much more manual processes, that were previously automated. **What problems is Insperity solving and how is that benefiting you?** Reducing Health insurance costs for my company and my employees. **Official Response from Julia with Customer Advocacy:** > Hello, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 11. Positive Overall Experience with the Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Insperity?** Insperity is fairly easy to navigate which I appreciate - it is easy to find what I am looking for. **What do you dislike about Insperity?** The platform can be glitchy - spinning wheels and pages that don't load. I really don't like how cancelled time off requests still appear - it clogs up the feed and gets confusing. **What problems is Insperity solving and how is that benefiting you?** The insperity customer service representatives helped me navigate my options throughout the open enrollment period. **Official Response from Julia with Customer Advocacy:** > We are proud to partner with you and your team to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your positive experience working with us. ### 12. Great One-Stop HR Portal, but Benefits Documentation Can Be Confusing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Insperity?** I like that the portal is like a one stop shop where all important HR items can coexist. **What do you dislike about Insperity?** Their benefits documentation can be confusing to staff. **Recommendations to others considering Insperity:** Definitely worth looking into aa you shop for a PEO. **What problems is Insperity solving and how is that benefiting you?** They offer acess to various professionals includibg HR and payroll. This can be helpful for small organizations. ### 13. Responsive HR Specialist Support That Makes a Difference **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Insperity?** Our HR Specialist is incredibly responsive, and the support has been stellar. **What do you dislike about Insperity?** Sometimes support for the add-on modules is slow to respond and takes a while to fully resolve issues. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us keep everything in one place, with large-company benefits and service that supports our employees in getting what they need. ### 14. Easy-to-Use Portal and Responsive, Helpful HR Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Insperity?** Easy to use portal and helpful HR Speicialist. Anna Emerson always replies to my emails very fast. She is kind and helpful when I do reach out. **What do you dislike about Insperity?** The insurance options on the PEO werent ideal. We pay for benefits outside of Inspertity. **What problems is Insperity solving and how is that benefiting you?** We saved money when we switched to Insperity. No current problems. ### 15. Quick, Helpful Support That Solves Problems Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about Insperity?** They're ability to answer questions, and solve problems quickly. i really enjoy working with HR specialist. **What do you dislike about Insperity?** the time it takes to get things set up in the time and attendance module. **Recommendations to others considering Insperity:** take the setup time seriously, and do it upfront, and 99% of items wil be a breeze. **What problems is Insperity solving and how is that benefiting you?** payroll, benefits, 401k ### 16. Always Available, Fast, and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Claire T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** Very available and helpful always answers quickly **What do you dislike about Insperity?** Nothing it has been a good experience so far **What problems is Insperity solving and how is that benefiting you?** Helped with benefits change due to life event **Official Response from Julia with Customer Advocacy:** > Hello, Claire. Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you. ### 17. Polite, Professional Support Experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Todd P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Insperity?** The person that assisted me was very polite and professional. **What do you dislike about Insperity?** The long hold time before I was able to speak to a representative. **What problems is Insperity solving and how is that benefiting you?** I could not run a pay stub report **Official Response from Julia with Customer Advocacy:** > Hi Todd, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 18. User-Friendly with Excellent HR Features **Rating:** 5.0/5.0 stars **Reviewed by:** Lee W. | Field Service Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Insperity?** I find Insperity incredibly easy to use with a great user interface that simplifies tasks. Everything I need is conveniently organized and accessible, which means people don't have to roam around for information. It offers a seamless experience where everything is right there, making it very simple to manage HR-related activities effectively. The payroll feature is particularly valuable, providing clear and efficient management of payroll processes. Overall, the streamlined and straightforward nature of Insperity's services greatly enhances usability and operational efficiency, which I find highly beneficial. I am very likely to recommend Insperity, giving it a rating of 10 for its ease of use and organization. **What do you dislike about Insperity?** Nothing **What problems is Insperity solving and how is that benefiting you?** I find Insperity provides an easy-to-use platform with a great user interface, where everything needed is well-organized and readily accessible, enhancing HR and payroll processes for my team. ### 19. Great support for a small business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** The ability to reach someone to answer questions without having to reach out to multiple sources. **What do you dislike about Insperity?** Cost, obviously would love it cost less :-) **What problems is Insperity solving and how is that benefiting you?** Payroll, HR --saves us time from hiring and maintaining an internal team to keep up with payroll/HR changes; for us that would be impossible to do as a small company. **Official Response from Julia with Customer Advocacy:** > We are proud to partner with you and your employees to help your business thrive and grow. We appreciate you taking the time to share your positive experience working with us! ### 20. All-in-One Platform, But Disconnected Support and a Complicated Time & Attendance Tool **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** Everything in one place, individual dashboard is easy to read **What do you dislike about Insperity?** The multiple departments that are disconnected and thus difficult to communicate with is challenging. Also don't love the time and attendance tool - it's complicated and not intuitive. Have also had multiple issues with the insurance team. **What problems is Insperity solving and how is that benefiting you?** HR, payroll, time keeping ### 21. Insperity is Great to Work With **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** The members on my Insperity team are very accessible and responsive. **What do you dislike about Insperity?** The time and attendance system could be a little easier to navigate. **Recommendations to others considering Insperity:** I would highly recommend Insperity for payroll processing. **What problems is Insperity solving and how is that benefiting you?** Insperity has been very helpful with solving various HR/payroll issues that keeps us in compliance with the state of California. **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your positive experience working with us! It's our pleasure to serve our valued clients like you. ### 22. Essential Benefits and Payroll Support with high recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Insperity?** I find Insperity's services essential because they provide benefits information along with links to other partners and handle our payroll. I also appreciate their help desk, which I contacted to verify my enrollment and for assistance with reaching out to new insurance companies. **What do you dislike about Insperity?** NA **What problems is Insperity solving and how is that benefiting you?** Insperity provides essential benefits information, links to other partners, and handles our payroll. **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 23. Easy to Use for Our Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Keri K. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Insperity?** Easy to use and implement for us and our team. **What do you dislike about Insperity?** I have not had any issues with insperity. **Recommendations to others considering Insperity:** Do your research before signing up, but overall it’s a great tool for managers and companies. **What problems is Insperity solving and how is that benefiting you?** All in one for HR and payroll outsource. It still feels internal but the tools help save time and money. ### 24. Easy Access to HCM That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Brigette B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** Ease to access HCM billing reports & etc. **What do you dislike about Insperity?** Mistakes in billing that take a few months to correct. **Recommendations to others considering Insperity:** Very helpful to assist with all general needs **What problems is Insperity solving and how is that benefiting you?** Updating password **Official Response from Julia with Customer Advocacy:** > Hi Brigette, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ### 25. ?? **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2026 **What do you like best about Insperity?** It’s easy to use - clear directions, centralized information **What do you dislike about Insperity?** I could not directly find printed information about my 401k such as employer match and date that I would be eligible for the plan. **Recommendations to others considering Insperity:** Hmm I’m not sure **What problems is Insperity solving and how is that benefiting you?** Easy to use, centralized portal with all benefits information is very easy. Responsive and proactive support. The 401k webinar was helpful. **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 26. Very Helpful, Responsive Account and Payroll Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Our account manager and payroll representatives are extremely helpful, quick to respond, and knowledgable. **What do you dislike about Insperity?** The actual platform itself is not very user-friendly, it could use a refresh to more modern and intuitive design. **What problems is Insperity solving and how is that benefiting you?** We are a very small startup company, so working with Insperity unlocks things like payroll, PTO, 401k, etc. **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your experience working with us! It's our pleasure to serve our valued clients like you. ### 27. Easy for Customers to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** Easy customer use, great customer service **What do you dislike about Insperity?** I didn’t encounter anything that was a major dislike about this company or platform. **Recommendations to others considering Insperity:** Decent easy to use platform **What problems is Insperity solving and how is that benefiting you?** Retirement funds **Official Response from Julia with Customer Advocacy:** > We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your team! ### 28. Well-Organized Portal That’s Easy to Use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Insperity?** Portal is well organized and easy to use **What do you dislike about Insperity?** I have nothing to dislike at this time.. **What problems is Insperity solving and how is that benefiting you?** HR, Payroll, Training. We have found Insperity is very user friendly platform to work with. Katy has been very supporting and helpful in all my inquiries. ### 29. Trusted HR Partnership with Great Advice and Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Insperity?** They partner with our HR team to provide the best advise and solutions. **What do you dislike about Insperity?** Not always being able to get an easy and direct answer from payroll as their seem to be several different contacts. **What problems is Insperity solving and how is that benefiting you?** Partnering with the Insperity HR/Payroll team to help resolve and streamline HR/Payroll inquiries. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 30. Extremely Helpful and Patient Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Insperity?** She was extremely helpful and patient with all my questions **What do you dislike about Insperity?** Nothing Maybe in the future we like the ability to connect via zoom so that I could share screen **Recommendations to others considering Insperity:** Would highly recommend offered the support and additional guidance that was needed to make the informed decision **What problems is Insperity solving and how is that benefiting you?** Walked me through my options when it came to insurance **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 31. Friendly, Knowledgeable Reps and a Very User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Insperity?** friendly reps, efficient and knowledgeable. It's also very user friendly **What do you dislike about Insperity?** timesheet entry is painful - wish it was more in a table format so you can see all the days at the same time than having to scroll up and down **Recommendations to others considering Insperity:** it's user friendly, organized **What problems is Insperity solving and how is that benefiting you?** cancelling voluntary life insurance - they were quick and efficient **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share why you chose Insperity and how you've had a positive experience working with us. We're proud to serve our valued clients like you! ### 32. Prompt, Thoughtful Responses with Actionable Leadership Options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Currently very prompt in responding. Thoughtful feedback and options for leadership to consider **What do you dislike about Insperity?** In the past there were delays in responding. **Recommendations to others considering Insperity:** Establish a relationship with one of their customer support specialists. Ensure that new employees go through a rigorous orientation including new leadership. **What problems is Insperity solving and how is that benefiting you?** HR support and training **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 33. High Fees and Slow Issue Resolution Hold Insperity Back **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I like that Insperity is a one-stop-shop for PEO services. **What do you dislike about Insperity?** I dislike that Insperity has high service fees and a slow resolution time for issues that arise. **What problems is Insperity solving and how is that benefiting you?** Insperity is our PEO company which benefits us by handling our company's human resources, payroll, tax administration, and employee benefits. ### 34. Dedicated Account Team Helps, but Broader Support Can Be Hard to Reach **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** That I have a dedicated named team to reach out to for help. **What do you dislike about Insperity?** Any teams outside of the named individuals assigned to my account. It seems difficult to reach them or receive timely responses from them. **What problems is Insperity solving and how is that benefiting you?** Keeping us compliant in our HR activities **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to review us! If you need help getting in touch with anyone from our team, please feel free to contact us at contact@insperity.com. ### 35. Highly Accessible and Easy to Reach **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Insperity?** Their accessibility, their willingness to help, how professional all of their employees are **What do you dislike about Insperity?** That there is not an onsite person to go to **Recommendations to others considering Insperity:** They are very professional **What problems is Insperity solving and how is that benefiting you?** They supported me during a life event and were able to provide as much help as possible. **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your positive experience working with us! It's our pleasure to serve our valued clients like you. ### 36. Great Payroll, Benefits, and Remittances Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** Supporting with the payroll, benefits and remittances **What do you dislike about Insperity?** High Cost Delay in responses when tickets are raised - Time and Atteendance **Recommendations to others considering Insperity:** Great services, you have a dedicated support team **What problems is Insperity solving and how is that benefiting you?** Prov iding PEO serivices for the US workforce, ensuring complaince with deduction and statutory withholdings **Official Response from Julia with Customer Advocacy:** > It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity as your company's PEO! ### 37. Knowledgeable and Patient Support—Fantastic Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** She was very knowledgeable and patient with me. **What do you dislike about Insperity?** There is not anything I dislike. I don't have any recommendations. **Recommendations to others considering Insperity:** N/A **What problems is Insperity solving and how is that benefiting you?** Login **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience, Kayla! Thank you for taking the time to share your feedback. ### 38. Great Payroll Services but Consider the Price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Insperity?** I like that Insperity helps us provide competitive insurance to our employees. The payroll services have been great. **What do you dislike about Insperity?** I find it a little pricey. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us with payroll services and provides competitive insurance for our employees. However, it's a little pricey. **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 39. User-Friendly Website and On-Point Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** Website is user friendly and the customer service is always on point. InsperityPerks is also great’ **What do you dislike about Insperity?** Not many after hour customer service options to speak with someone **Recommendations to others considering Insperity:** I would say give it a chance. **What problems is Insperity solving and how is that benefiting you?** HR, Payroll, and 401k **Official Response from Julia with Customer Advocacy:** > Hello, thank you for sharing your positive experience working with us. It's our pleasure to serve our valued clients like you! ### 40. Responsive, Helpful Support and an Easy-to-Navigate Portal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** The representatives are always responsive and helpful. The portal is easy to navigate. **What do you dislike about Insperity?** I can't think of anything at the moment. **What problems is Insperity solving and how is that benefiting you?** We use Insperity to process payroll and provide benefits for our employees. They also make it easy to produce COI's. **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your experience working with us. It's our pleasure to serve our valued clients like you! ### 41. Outstanding Customer Service Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** I like how easy it is to navigate the website. **What do you dislike about Insperity?** I can’t say there isn’t really anything that I don’t like. **Recommendations to others considering Insperity:** I would tell them to definitely use it. It is very user friendly. **What problems is Insperity solving and how is that benefiting you?** I had questions about open enrollment and which benefits to choose. **Official Response from Julia with Customer Advocacy:** > We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your organization! ### 42. Quick Answers and Friendly Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I really liked how quickly they got back to me, and how friendly they were throughout. **What do you dislike about Insperity?** I honestly didn´t dislike anythings, my requests were succesfuly solved. **Recommendations to others considering Insperity:** - Quick answers. - Different options to make a consultation: email, phone. AI agent. - Used by a lot of companies **What problems is Insperity solving and how is that benefiting you?** Choosing my Health Insurance **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 43. Clear, Precise Information When You Need It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** They’ve been willing to help in any way they can, and I really appreciate their support. **What do you dislike about Insperity?** Sometimes it’s hard to get access to clear and precise information on the online website. **What problems is Insperity solving and how is that benefiting you?** I had a question about making a mid-year change to my benefits. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 44. Easy to Use with Big Buttons and Helpful Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** Easy to use, big buttons, customer service assisatnce when I call. **What do you dislike about Insperity?** So So many words to review, sometimes I get lost in the sauce that I get overwhelmed. **Recommendations to others considering Insperity:** Look into your benefits, there are more than you'd think. **What problems is Insperity solving and how is that benefiting you?** Any confusion I had with my 401K and any questions I have otherwise. **Official Response from Julia with Customer Advocacy:** > Hello, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 45. Love the People Behind It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about Insperity?** The people are the best asset. Everyone I work with is fantastic. **What do you dislike about Insperity?** I think the platform is a little outdated and could use a refresh. **Recommendations to others considering Insperity:** Talk with the team. Meet the people. **What problems is Insperity solving and how is that benefiting you?** Outsourced HR and Payroll **Official Response from Julia with Customer Advocacy:** > We are proud to partner with you to help your business thrive and grow. Thank you for choosing Insperity! ### 46. Insperity Review 2026 InfoTech **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Mark and Katherine are great. They provide great service. **What do you dislike about Insperity?** Insperity is costly for their services. We still chose to use them over other providers. **Recommendations to others considering Insperity:** consider the cost for the service. **What problems is Insperity solving and how is that benefiting you?** does HR and Payroll for our company. **Official Response from Julia with Customer Advocacy:** > Hello, thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 47. Helpful HR Support, but Clunky Systems and a Payroll Learning Curve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** ease of access to the HR personnel and their helpfulness **What do you dislike about Insperity?** clunkiness of tech systems that confuse employees and payroll learning curve for me. expensive. **Recommendations to others considering Insperity:** Comprehensive solution **What problems is Insperity solving and how is that benefiting you?** Payroll, HR compliance and regulation, coaching employees **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 48. Very Helpful Staff and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** The staff is very helpful with questions. **What do you dislike about Insperity?** The payroll system is not intuitive and is difficult to use. Much more complicated than the last company we used for payroll. **What problems is Insperity solving and how is that benefiting you?** HR & Payroll **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 49. Clear, Organized, and Helpful Support from Insperity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Insperity?** Insperity was clear, organized and helpful. I also did not have to wait in line too long to talk to a representative. **What do you dislike about Insperity?** Sometimes the website can be hard to navigate (especially related to approving payroll). **What problems is Insperity solving and how is that benefiting you?** They helped me compare health insurance plans in a detailed manner. **Official Response from Julia with Customer Advocacy:** > Thank you for choosing Insperity! We appreciate you taking the time to share your rating. ### 50. Insperity Review Corona Chamber **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Insperity?** Accessibility and quick responses/replies back **What do you dislike about Insperity?** N/A and I have to use a minimum of 40 characters for this field to answer **What problems is Insperity solving and how is that benefiting you?** Employee issues; termination, employee performance, reviews ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+02%3A38%3A32+-0500&secure%5Bsession_id%5D=94718757-1d02-45b9-8ceb-c66f774f147b&secure%5Btoken%5D=8bdd7fe8e727b6202421cbb3376a163898be124650baf35958d9e4279593a482&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews) - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)