--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 320 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 320 scale: '5' date_modified: '2026-08-12' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 4.3/5.0 **Total Reviews:** 320 ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. All-in-One Platform, But Disconnected Support and a Complicated Time & Attendance Tool **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** Everything in one place, individual dashboard is easy to read **What do you dislike about Insperity?** The multiple departments that are disconnected and thus difficult to communicate with is challenging. Also don't love the time and attendance tool - it's complicated and not intuitive. Have also had multiple issues with the insurance team. **What problems is Insperity solving and how is that benefiting you?** HR, payroll, time keeping ### 2. Insperity is Great to Work With **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** The members on my Insperity team are very accessible and responsive. **What do you dislike about Insperity?** The time and attendance system could be a little easier to navigate. **Recommendations to others considering Insperity:** I would highly recommend Insperity for payroll processing. **What problems is Insperity solving and how is that benefiting you?** Insperity has been very helpful with solving various HR/payroll issues that keeps us in compliance with the state of California. **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your positive experience working with us! It's our pleasure to serve our valued clients like you. ### 3. Essential Benefits and Payroll Support with high recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Insperity?** I find Insperity's services essential because they provide benefits information along with links to other partners and handle our payroll. I also appreciate their help desk, which I contacted to verify my enrollment and for assistance with reaching out to new insurance companies. **What do you dislike about Insperity?** NA **What problems is Insperity solving and how is that benefiting you?** Insperity provides essential benefits information, links to other partners, and handles our payroll. **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 4. Easy to Use for Our Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Keri K. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Insperity?** Easy to use and implement for us and our team. **What do you dislike about Insperity?** I have not had any issues with insperity. **Recommendations to others considering Insperity:** Do your research before signing up, but overall it’s a great tool for managers and companies. **What problems is Insperity solving and how is that benefiting you?** All in one for HR and payroll outsource. It still feels internal but the tools help save time and money. ### 5. Easy Access to HCM That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Brigette B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** Ease to access HCM billing reports & etc. **What do you dislike about Insperity?** Mistakes in billing that take a few months to correct. **Recommendations to others considering Insperity:** Very helpful to assist with all general needs **What problems is Insperity solving and how is that benefiting you?** Updating password **Official Response from Julia with Customer Advocacy:** > Hi Brigette, thank you for taking the time to share your rating! We're proud to serve our valued clients like you! ### 6. ?? **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2026 **What do you like best about Insperity?** It’s easy to use - clear directions, centralized information **What do you dislike about Insperity?** I could not directly find printed information about my 401k such as employer match and date that I would be eligible for the plan. **Recommendations to others considering Insperity:** Hmm I’m not sure **What problems is Insperity solving and how is that benefiting you?** Easy to use, centralized portal with all benefits information is very easy. Responsive and proactive support. The 401k webinar was helpful. **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 7. Very Helpful, Responsive Account and Payroll Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Our account manager and payroll representatives are extremely helpful, quick to respond, and knowledgable. **What do you dislike about Insperity?** The actual platform itself is not very user-friendly, it could use a refresh to more modern and intuitive design. **What problems is Insperity solving and how is that benefiting you?** We are a very small startup company, so working with Insperity unlocks things like payroll, PTO, 401k, etc. **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your experience working with us! It's our pleasure to serve our valued clients like you. ### 8. Easy for Customers to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** Easy customer use, great customer service **What do you dislike about Insperity?** I didn’t encounter anything that was a major dislike about this company or platform. **Recommendations to others considering Insperity:** Decent easy to use platform **What problems is Insperity solving and how is that benefiting you?** Retirement funds **Official Response from Julia with Customer Advocacy:** > We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your team! ### 9. Well-Organized Portal That’s Easy to Use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Insperity?** Portal is well organized and easy to use **What do you dislike about Insperity?** I have nothing to dislike at this time.. **What problems is Insperity solving and how is that benefiting you?** HR, Payroll, Training. We have found Insperity is very user friendly platform to work with. Katy has been very supporting and helpful in all my inquiries. ### 10. Trusted HR Partnership with Great Advice and Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Insperity?** They partner with our HR team to provide the best advise and solutions. **What do you dislike about Insperity?** Not always being able to get an easy and direct answer from payroll as their seem to be several different contacts. **What problems is Insperity solving and how is that benefiting you?** Partnering with the Insperity HR/Payroll team to help resolve and streamline HR/Payroll inquiries. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 11. Extremely Helpful and Patient Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Insperity?** She was extremely helpful and patient with all my questions **What do you dislike about Insperity?** Nothing Maybe in the future we like the ability to connect via zoom so that I could share screen **Recommendations to others considering Insperity:** Would highly recommend offered the support and additional guidance that was needed to make the informed decision **What problems is Insperity solving and how is that benefiting you?** Walked me through my options when it came to insurance **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 12. Friendly, Knowledgeable Reps and a Very User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Insperity?** friendly reps, efficient and knowledgeable. It's also very user friendly **What do you dislike about Insperity?** timesheet entry is painful - wish it was more in a table format so you can see all the days at the same time than having to scroll up and down **Recommendations to others considering Insperity:** it's user friendly, organized **What problems is Insperity solving and how is that benefiting you?** cancelling voluntary life insurance - they were quick and efficient **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share why you chose Insperity and how you've had a positive experience working with us. We're proud to serve our valued clients like you! ### 13. Prompt, Thoughtful Responses with Actionable Leadership Options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Currently very prompt in responding. Thoughtful feedback and options for leadership to consider **What do you dislike about Insperity?** In the past there were delays in responding. **Recommendations to others considering Insperity:** Establish a relationship with one of their customer support specialists. Ensure that new employees go through a rigorous orientation including new leadership. **What problems is Insperity solving and how is that benefiting you?** HR support and training **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 14. High Fees and Slow Issue Resolution Hold Insperity Back **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** I like that Insperity is a one-stop-shop for PEO services. **What do you dislike about Insperity?** I dislike that Insperity has high service fees and a slow resolution time for issues that arise. **What problems is Insperity solving and how is that benefiting you?** Insperity is our PEO company which benefits us by handling our company's human resources, payroll, tax administration, and employee benefits. ### 15. Dedicated Account Team Helps, but Broader Support Can Be Hard to Reach **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** That I have a dedicated named team to reach out to for help. **What do you dislike about Insperity?** Any teams outside of the named individuals assigned to my account. It seems difficult to reach them or receive timely responses from them. **What problems is Insperity solving and how is that benefiting you?** Keeping us compliant in our HR activities **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to review us! If you need help getting in touch with anyone from our team, please feel free to contact us at contact@insperity.com. ### 16. Highly Accessible and Easy to Reach **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Insperity?** Their accessibility, their willingness to help, how professional all of their employees are **What do you dislike about Insperity?** That there is not an onsite person to go to **Recommendations to others considering Insperity:** They are very professional **What problems is Insperity solving and how is that benefiting you?** They supported me during a life event and were able to provide as much help as possible. **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your positive experience working with us! It's our pleasure to serve our valued clients like you. ### 17. Mature, Flexible Benefits That Reduce HR Admin Effort **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Insperity?** Process maturity, multiple benefit options, reduced HR admin effort for our company **What do you dislike about Insperity?** Locked into UHC. We had a dramatic escalation in health insurance premiums on our last renewal. **What problems is Insperity solving and how is that benefiting you?** HR process maturity, compliance, healthcare insurance buying power ### 18. Great Payroll, Benefits, and Remittances Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** Supporting with the payroll, benefits and remittances **What do you dislike about Insperity?** High Cost Delay in responses when tickets are raised - Time and Atteendance **Recommendations to others considering Insperity:** Great services, you have a dedicated support team **What problems is Insperity solving and how is that benefiting you?** Prov iding PEO serivices for the US workforce, ensuring complaince with deduction and statutory withholdings **Official Response from Julia with Customer Advocacy:** > It's our pleasure to help relieve the burden of HR administrative responsibilities for you and your team. Thank you for choosing Insperity as your company's PEO! ### 19. Knowledgeable and Patient Support—Fantastic Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** She was very knowledgeable and patient with me. **What do you dislike about Insperity?** There is not anything I dislike. I don't have any recommendations. **Recommendations to others considering Insperity:** N/A **What problems is Insperity solving and how is that benefiting you?** Login **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience, Kayla! Thank you for taking the time to share your feedback. ### 20. Great Payroll Services but Consider the Price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Insperity?** I like that Insperity helps us provide competitive insurance to our employees. The payroll services have been great. **What do you dislike about Insperity?** I find it a little pricey. **What problems is Insperity solving and how is that benefiting you?** Insperity helps us with payroll services and provides competitive insurance for our employees. However, it's a little pricey. **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 21. Easy to Reach Contacts for Quick Help **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Insperity?** Easy to get in touch with contacts with any questions or help. Portal is informative. **What do you dislike about Insperity?** The price of Insperity is expensive for our small business. **What problems is Insperity solving and how is that benefiting you?** Time and attendance for employees. HR/legal assistance. ### 22. A True One-Stop Shop **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Insperity?** One-stop shop. They have solid staff specialists who are attentive to our needs. **What do you dislike about Insperity?** The various admin costs that go to Insperity are difficult to interpret. **What problems is Insperity solving and how is that benefiting you?** Insperity handles our payroll and benefits. ### 23. User-Friendly Website and On-Point Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** Website is user friendly and the customer service is always on point. InsperityPerks is also great’ **What do you dislike about Insperity?** Not many after hour customer service options to speak with someone **Recommendations to others considering Insperity:** I would say give it a chance. **What problems is Insperity solving and how is that benefiting you?** HR, Payroll, and 401k **Official Response from Julia with Customer Advocacy:** > Hello, thank you for sharing your positive experience working with us. It's our pleasure to serve our valued clients like you! ### 24. Responsive, Helpful Support and an Easy-to-Navigate Portal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** The representatives are always responsive and helpful. The portal is easy to navigate. **What do you dislike about Insperity?** I can't think of anything at the moment. **What problems is Insperity solving and how is that benefiting you?** We use Insperity to process payroll and provide benefits for our employees. They also make it easy to produce COI's. **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your experience working with us. It's our pleasure to serve our valued clients like you! ### 25. Outstanding Customer Service Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** I like how easy it is to navigate the website. **What do you dislike about Insperity?** I can’t say there isn’t really anything that I don’t like. **Recommendations to others considering Insperity:** I would tell them to definitely use it. It is very user friendly. **What problems is Insperity solving and how is that benefiting you?** I had questions about open enrollment and which benefits to choose. **Official Response from Julia with Customer Advocacy:** > We're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your organization! ### 26. Quick Answers and Friendly Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I really liked how quickly they got back to me, and how friendly they were throughout. **What do you dislike about Insperity?** I honestly didn´t dislike anythings, my requests were succesfuly solved. **Recommendations to others considering Insperity:** - Quick answers. - Different options to make a consultation: email, phone. AI agent. - Used by a lot of companies **What problems is Insperity solving and how is that benefiting you?** Choosing my Health Insurance **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 27. Clear, Precise Information When You Need It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** They’ve been willing to help in any way they can, and I really appreciate their support. **What do you dislike about Insperity?** Sometimes it’s hard to get access to clear and precise information on the online website. **What problems is Insperity solving and how is that benefiting you?** I had a question about making a mid-year change to my benefits. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 28. Easy to Use with Big Buttons and Helpful Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** Easy to use, big buttons, customer service assisatnce when I call. **What do you dislike about Insperity?** So So many words to review, sometimes I get lost in the sauce that I get overwhelmed. **Recommendations to others considering Insperity:** Look into your benefits, there are more than you'd think. **What problems is Insperity solving and how is that benefiting you?** Any confusion I had with my 401K and any questions I have otherwise. **Official Response from Julia with Customer Advocacy:** > Hello, thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 29. Love the People Behind It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about Insperity?** The people are the best asset. Everyone I work with is fantastic. **What do you dislike about Insperity?** I think the platform is a little outdated and could use a refresh. **Recommendations to others considering Insperity:** Talk with the team. Meet the people. **What problems is Insperity solving and how is that benefiting you?** Outsourced HR and Payroll **Official Response from Julia with Customer Advocacy:** > We are proud to partner with you to help your business thrive and grow. Thank you for choosing Insperity! ### 30. Insperity Review 2026 InfoTech **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Mark and Katherine are great. They provide great service. **What do you dislike about Insperity?** Insperity is costly for their services. We still chose to use them over other providers. **Recommendations to others considering Insperity:** consider the cost for the service. **What problems is Insperity solving and how is that benefiting you?** does HR and Payroll for our company. **Official Response from Julia with Customer Advocacy:** > Hello, thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you! ### 31. Helpful HR Support, but Clunky Systems and a Payroll Learning Curve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Insperity?** ease of access to the HR personnel and their helpfulness **What do you dislike about Insperity?** clunkiness of tech systems that confuse employees and payroll learning curve for me. expensive. **Recommendations to others considering Insperity:** Comprehensive solution **What problems is Insperity solving and how is that benefiting you?** Payroll, HR compliance and regulation, coaching employees **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 32. Very Helpful Staff and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** The staff is very helpful with questions. **What do you dislike about Insperity?** The payroll system is not intuitive and is difficult to use. Much more complicated than the last company we used for payroll. **What problems is Insperity solving and how is that benefiting you?** HR & Payroll **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 33. Clear, Organized, and Helpful Support from Insperity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Insperity?** Insperity was clear, organized and helpful. I also did not have to wait in line too long to talk to a representative. **What do you dislike about Insperity?** Sometimes the website can be hard to navigate (especially related to approving payroll). **What problems is Insperity solving and how is that benefiting you?** They helped me compare health insurance plans in a detailed manner. **Official Response from Julia with Customer Advocacy:** > Thank you for choosing Insperity! We appreciate you taking the time to share your rating. ### 34. Insperity Review Corona Chamber **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Insperity?** Accessibility and quick responses/replies back **What do you dislike about Insperity?** N/A and I have to use a minimum of 40 characters for this field to answer **What problems is Insperity solving and how is that benefiting you?** Employee issues; termination, employee performance, reviews ### 35. Easy-to-Use Online Functionality with High-Quality Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Easy to use online functionality, high quality benefits **What do you dislike about Insperity?** High overhead fees that feel burdensome for nonprofit clients **Recommendations to others considering Insperity:** Consider cost vs. value of services for the size of your organization **What problems is Insperity solving and how is that benefiting you?** Streamlining payroll and benefits **Official Response from Julia with Customer Advocacy:** > Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 36. National Liberty Museum Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Insperity?** Timely responses from staff and intuitive portal interface. **What do you dislike about Insperity?** Wait times for specific information requests. **Recommendations to others considering Insperity:** None **What problems is Insperity solving and how is that benefiting you?** Payroll, Time & Attendance, & Benefits distribution ### 37. Easy Payroll Processing, But Slow Support and Costly Renewals **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Insperity?** Ease of performing payroll. Performance management system. **What do you dislike about Insperity?** Slow response times. Large increase at renewal. Transfer of employees from UHC to Kaiser. **What problems is Insperity solving and how is that benefiting you?** Payroll, payroll taxes, benefits management, HR advice, performance management. ### 38. Quick, Responsive Support with No Wait **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Insperity?** Quick and responsive to questions and no wait **What do you dislike about Insperity?** The chat sometimes leaves up old chat and just says agent left chat and not start a new one **Recommendations to others considering Insperity:** Reach out if anything unclear **What problems is Insperity solving and how is that benefiting you?** Questions on benefits **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 39. A True Partner Team You Can Rely On **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** A team of partners is helpful and is a good resource internally at ALS **What do you dislike about Insperity?** Inefficient processes for paperwork at times **Recommendations to others considering Insperity:** Consider them For benefit pricing **What problems is Insperity solving and how is that benefiting you?** HR services, payroll, employee handbook **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 40. Intuitive, Easy-to-Navigate Website UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Insperity?** I like the display UI on the website. It was easy to navigate **What do you dislike about Insperity?** So far I haven’t got any issues just yet. **Recommendations to others considering Insperity:** Yes, I would definitely recommend Insperity with others **What problems is Insperity solving and how is that benefiting you?** They are helpful in answering my benefit questions **Official Response from Julia with Customer Advocacy:** > Hello, we're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your organization! ### 41. Excellent Customer Service and Resources **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Insperity?** customer services and resources, easy to get ahold of humans via email **What do you dislike about Insperity?** online access for certain users, admin rights etc **Recommendations to others considering Insperity:** all in one package! **What problems is Insperity solving and how is that benefiting you?** payroll, benefits. **Official Response from Julia with Customer Advocacy:** > Hello, thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 42. Easy to Contact, Easy to Talk To **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Insperity?** Easy to contact, easy to talk to, nice people **What do you dislike about Insperity?** Nothing really. I had a nice lady on the phone who helped me fast. **Recommendations to others considering Insperity:** Nothing **What problems is Insperity solving and how is that benefiting you?** Helped me figure out my lapse in coverage situation **Official Response from Julia with Customer Advocacy:** > Thank you for sharing your positive experience working with us! It's our pleasure to serve our valued clients like you. ### 43. A One-Stop HR Hub with Everything You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Young Woon H. | Organizing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Insperity?** It is one stop place that has everything you need related to HR **What do you dislike about Insperity?** The user interface can be complicated sometimes. **What problems is Insperity solving and how is that benefiting you?** A comprehensive hr need for a small org ### 44. Great Phone Service, but the Website Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** The ability to call and talk to a human in a few minutes **What do you dislike about Insperity?** The website is confusing and hard to navigate **Recommendations to others considering Insperity:** What are your needs **What problems is Insperity solving and how is that benefiting you?** Leave benefits **Official Response from Julia with Customer Advocacy:** > Thank you for sharing about your experience working with us. It's our pleasure to serve our valued clients like you! ### 45. Quick Response That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Quick Response when help is needed. Professional staff. **What do you dislike about Insperity?** Understand Managing PTO balances for staff. **Recommendations to others considering Insperity:** Get clear understanding how PTO is managed. **What problems is Insperity solving and how is that benefiting you?** Managing Benefits **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating. We're proud to serve our valued clients like you! ### 46. Easy Platform — Solid Experience with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Insperity?** Easy platform to navigate as an end user. **What do you dislike about Insperity?** Trying to get to the retirement services area **Recommendations to others considering Insperity:** Clarify how to navigate or login directly to the retirement services website **What problems is Insperity solving and how is that benefiting you?** Rollover 401K **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to review us! If you need help getting in touch with anyone from our team, please feel free to contact us at contact@insperity.com. ### 47. Helpful Customer Service Staff, Overall Solid Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Insperity?** Helpful customer service staff and pleasant demeanor **What do you dislike about Insperity?** Had to wait a bit before speaking with someone **Recommendations to others considering Insperity:** Choose what best suits your needs **What problems is Insperity solving and how is that benefiting you?** Help with my benefits **Official Response from Julia with Customer Advocacy:** > Thank you for taking the time to share your rating! We're proud to serve our valued clients like you. ### 48. A Trusted Tool Our Company Relies On **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Insperity?** The support service is very helpful. Michael O was helping me with my check missing and he was so kind and supportive **What do you dislike about Insperity?** Insperity is very professional, nothing! **What problems is Insperity solving and how is that benefiting you?** Missing 401k check **Official Response from Julia with Customer Advocacy:** > Hello, we're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your people! ### 49. User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Insperity?** It's user friendly and easy to use when I need to find buttons. **What do you dislike about Insperity?** I can't think of anything I dislike about it. **What problems is Insperity solving and how is that benefiting you?** It is administrating my 401k and I get to choose allocations/contributions. **Official Response from Julia with Customer Advocacy:** > We're happy to hear about your positive experience! Thank you for taking the time to share your feedback. ### 50. Insperity’s Professional Development and Education Reimbursement Shine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Insperity?** I like the benefits that Insperity provides such as many professional development courses and education reimbursement. **What do you dislike about Insperity?** There isn't anything that I dislike about it. **What problems is Insperity solving and how is that benefiting you?** I had questions about my health insurance. **Official Response from Julia with Customer Advocacy:** > Hello, we're pleased to hear you've had a great experience working with Insperity. We are proud to serve you and your people! ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A32%3A23+-0500&secure%5Bsession_id%5D=604a235b-7a76-43dd-b3fd-2b18c281bcf7&secure%5Btoken%5D=308b32195b89133286abf90e8198b47586909cf16b9d2c3c426511e4153d49f7&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews) - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)