--- title: Insperity Reviews meta\_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 309 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 309 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR Services url: https://www.g2.com/categories/hr-services ---

# Insperity Reviews & Provider Details

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Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship.

* * *

Provider Website
Insperity
Seller
[Insperity](https://www.g2.com/sellers/insperity)
Discussions
[Insperity Community](https://www.g2.com/products/insperity/discuss)
Languages Supported

English

Services Offered

HR Consulting /Technology

Locations Serviced
United States
Overview by
Social Insperity

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 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

7/16/2026

"Streamlined Transition with Outstanding Payroll Support"

4.5/5

What do you like best about Insperity?

I appreciate how the Insperity crew made the transition extremely easy for us, despite the process being a little overwhelming. They were great at helping me get the information I needed and made the transition smoother. I find the payroll system extremely valuable. Moving our insurance to the Insperity platform was also extremely helpful. The people at Insperity are amazing, particularly Yvonne and Nicholas, who always help me take care of what I need. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

The transition from our previous payroll system to Insperity was a little overwhelming because there was a lot to move over. We added their applicant tracking system earlier in the year, and it's still a bit overwhelming; I feel like I need to retrain because I don't use it often, so I tend to forget. There are some things in the system that could be improved. My previous system allowed me to upload and save all kinds of documents related to a specific employee, essentially creating a digital employee file, which I don't have as effectively with Insperity. Also, some changes that need to be made on a payroll, like time off accruals, were things I could do myself on the previous system, but with Insperity, the staff has to do it. (They are always willing to help, though!) Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

I find Insperity helps me with payroll and HR policies. Their payroll system is valuable to me, and it has been extremely helpful in transitioning our insurance onto their platform. Review collected by and hosted on G2.com.

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Response from Julia with Customer Advocacy of Insperity

[Editedit](https://www.g2.com/survey_responses/insperity-review-13118504/official_response/edit)

Hello, thank you for sharing your positive experience working with us! We're happy to hear you've felt supported by our committed team. It's our pleasure to serve our valued clients like you!

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

7/16/2026

"Exceptional Learning Tools and Welcoming Support"

5/5

What do you like best about Insperity?

I really appreciate the people at Insperity being very welcoming and helpful. The learning tools provided are fantastic, especially the excessive learning videos that help our employees learn about HIPAA and other topics. The ability to create a course, assign it to people, and keep track of them completing the courses is a valuable feature. Moreover, the valuable information inside the courses and the many options for different insurances are a great help. I also find keeping track of PTO through Insperity very useful. Our assigned specialist, Katharine, is always very responsive and helpful! Review collected by and hosted on G2.com.

What do you dislike about Insperity?

I find the way that the PTO is outlined could be improved. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

I use Insperity to learn about HIPAA regulations, track PTO, and provide medical insurance. The learning videos are valuable, allowing me to create courses, assign them, and track completion. The resources include many options for different insurances and help in keeping track of PTO. Review collected by and hosted on G2.com.

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Response from Julia with Customer Advocacy of Insperity

[Editedit](https://www.g2.com/survey_responses/insperity-review-13117720/official_response/edit)

Hello, we're pleased to hear you've had a great experience working with Insperity! Thank you for sharing your satisfaction with our products and services. We are proud to serve you and your people!

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Semiconductors](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Semiconductors")
ES

Verified User in Semiconductors

Mid-Market (51-1000 emp.)

7/13/2026

"Systematic HSA Enrollment Failure and Complete Lack of Operational Accountability"

0.5/5

What do you like best about Insperity?

The basic payroll processing functions work as intended when there are no system errors. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

I am writing this to bring an operational and customer service failure to the attention of Insperity’s executive leadership.

After joining my company, I immediately completed my HSA enrollment. Due to an internal Insperity system glitch, my enrollment data was never transmitted to Optum Financial.

Despite proactively reaching out to flag that my deductions were missing, Insperity’s support team continuously avoided accountability. Instead of acknowledging their data transmission error, they copy-pasted IRS eligibility guidelines and blamed their banking partner, Optum.

When I requested a routine operational guarantee—asking them to confirm that the technical issue was resolved before I manually adjusted my payroll to "catch up" on missed contributions—the support team completely ignored the question. They refused to confirm if my account was active or provide payroll deadlines, offering zero assurance that the system wouldn't fail a second time. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

I recommend prospective buyers closely examine how Insperity handles benefits exceptions and system errors before signing a contract. Clients pay a premium for a PEO to manage benefits seamlessly. When internal technology glitches occur, buyers should expect operational accountability, proactive data tracking, and clear communication—not rigid, scripted responses that leave the employee to figure out workarounds on their own. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

They handle our standard HR, benefits administration, and payroll processing, which help consolidate core HR tasks into a single platform. Review collected by and hosted on G2.com.

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Response from Julia with Customer Advocacy of Insperity

[Editedit](https://www.g2.com/survey_responses/insperity-review-13096998/official_response/edit)

Hello, we take all feedback very seriously and are disappointed to hear about your experience as our client. We'd like to speak with you further to see how we can help. Please e-mail us at contact@insperity.com so we can discuss the particulars of your situation.

Validated ReviewerSource: Organic

 ![Hannah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah M.")
HM

Hannah M.

Small-Business (50 or fewer emp.)

7/22/2026

"Senior Development Manager"

4.5/5

What do you like best about Insperity?

Access to policies, time and attendance, PTO oversight - approvals, balance, tracking, benefits, packages are easy to choose, look at various options. The software side / portal access for employees makes HR possible for a small agency like ours. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

We don't have a person on site at our office available there in the moment of need. The disconnect between non presence in our office space makes exploring or explaining culture, behaviors, actions, hierarchies. policies and procedures not necessarily being "brought to life" or realized until later. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

Providing consistent HR support to our employees. Ensuring my personal needs are met as an employee, and as a manager. Review collected by and hosted on G2.com.

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Response from Julia with Customer Advocacy of Insperity

[Editedit](https://www.g2.com/survey_responses/insperity-review-13147668/official_response/edit)

Hi Hannah, we are proud to partner with you and your employees to help your business thrive and grow. Thank you for choosing Insperity! We appreciate you taking the time to share your experience working with us.

Validated ReviewerIncentivizedSource: Seller invite

HH

Heather H.

Small-Business (50 or fewer emp.)

7/16/2026

"Streamlines Payroll with Helpful Support, Onboarding Needs Improvement"

3.5/5

What do you like best about Insperity?

I use Insperity for payroll and benefits, and the price point is reasonably priced. I really appreciate having direct dedicated contacts for different issues, as it has been very helpful. They have made managing tasks easier and have given us confidence that we're doing it correctly. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

I think our onboarding experience was not ideal for us or for Insperity. There were some very aggressive challenges to meet our timing needs, and there were some things that fell through the cracks. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

We find Insperity makes managing payroll and benefits easier and gives us confidence we're doing it correctly. Having direct dedicated contacts for different issues has been very helpful. Review collected by and hosted on G2.com.

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Response from Julia with Customer Advocacy of Insperity

[Editedit](https://www.g2.com/survey_responses/insperity-review-13120312/official_response/edit)

Hi Heather, we take all feedback very seriously and are disappointed to hear about your onboarding experience as our client. We have shared your feedback with the appropriate internal teams for their review and consideration. Please e-mail us at contact@insperity.com if you’d like to discuss the particulars of your situation further.

Validated ReviewerIncentivizedSource: Seller invite

 ![Eric M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric M.")
EM

Eric M.

Small-Business (50 or fewer emp.)

8/4/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Outstanding Customer Service and a Reliable Single Point of Contact"

5/5

What do you like best about Insperity?

Having a single point of contact like Melinda to reach out to. The customer service has been outstanding. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

You are on the more expensive side for a PEO. As a nonprofit, that can get tough, but I will admit that the service has been exceptional. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

You don't know how much you need them until you really need them. Small business owners need advice from experts and Insperity has filled this role expertly. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

Specifically HR. Melinda Gepfert has been a god send when it comes to assisting me with communication strategies as well as helping us navigate complex scenarios. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

SE

susane E.

Small-Business (50 or fewer emp.)

7/20/2026

"Friendly, Helpful, and Always Professional"

4/5

What do you like best about Insperity?

Everyone is very friendly and helpful. Always Professional. I like having access to various consulting services as well. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

The portal is somewhat confusing to use. Reports especially are hard to figure out. Alot of backtracking from one step to another. Would like to see more simpler Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

Its a robust system offering up a variety of options that a super helpful so you can focus on running your own business. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

They handle all payroll and benefit aspects of our business so I am able to focus on managing the agency. Free's up my time and not having to keep up with all the new laws, etc. Review collected by and hosted on G2.com.

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Response from Julia with Customer Advocacy of Insperity

[Editedit](https://www.g2.com/survey_responses/insperity-review-13131155/official_response/edit)

Hi Susane, thank you for sharing your satisfaction with our services and providing us with your feedback. We are proud to serve you and your people!

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals")
CP

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

7/17/2026

"Invaluable HR and Payroll Support That Saves Us Time"

5/5

What do you like best about Insperity?

Having a dedicated HR professional person to help with employee relations issues or any HR questions has been invaluable. Also, my payroll person has been awesome in helping with any questions regarding payroll and navigating the portal. Saves time with this service. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

I really haven't experienced anything that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

I would advise any others considering Insperity to go ahead and use them for the convenience, customer service and all of the HR options/solutions they offer. I have used a number of other PEO's in the past and Insperity has been the best one to date. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

Insperity has been quite help with anything related to job descriptions, pay ranges, employee handbook questions or changes to employee handbook, reductions in force. There hasn't been one HR question or Payroll question that they haven't been able to help me with in a very timely manner. Review collected by and hosted on G2.com.

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Response from Julia with Customer Advocacy of Insperity

[Editedit](https://www.g2.com/survey_responses/insperity-review-13118214/official_response/edit)

Hello, we're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us!

Validated ReviewerIncentivizedSource: Seller invite

MR

Marissa R.

Small-Business (50 or fewer emp.)

7/21/2026

"Easy-to-Use Website with Helpful HR & Payroll Specialists"

5/5

What do you like best about Insperity?

The website is easy to use. I also appreciate having an assigned HR and Payroll specialist I can go to for assistance when I need it. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

The time and attendance group seems to be a separate entity, and they aren’t very quick to respond when issues come up. It often takes days before anything is resolved. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

If you’re looking for a one-stop shop that covers HR, payroll, training, and benefits, consider Insperity. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

The staff is receiving training in proper communication. They are setting up a DISC training that staff can complete on their own, followed by a group meeting to discuss the results. Review collected by and hosted on G2.com.

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Response from Julia with Customer Advocacy of Insperity

[Editedit](https://www.g2.com/survey_responses/insperity-review-13140244/official_response/edit)

Hi Marissa, we're happy to hear that working with Insperity has been beneficial to you and your company! Our team believes in our mission of helping businesses succeed so communities prosper. Thank you for taking the time to review us!

Validated ReviewerIncentivizedSource: Seller invite

 ![Cesar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cesar M.")
CM

Cesar M.

Small-Business (50 or fewer emp.)

6/22/2026

"High-Quality, Helpful Customer Service at Insperity"

4.5/5

What do you like best about Insperity?

I find the customer service to be very high at Insperity. Practically everyone I have spoke to is happy and willing to help. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

Occasionally, I am not able to get my answers solved immediately. So having to wait for the appropriate answer is sometimes hard when you are in a time crunch for the information. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

I would recommend that both other employers and employees give Insperity a shot. The customer service is good and the platform is stable. I think whoever chooses them will be very happy in the long run. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

I really enjoy the layout of the site and ease of access to information. The benefits, pay stub, 401k, etc are easily found using the website. Review collected by and hosted on G2.com.

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Response from Julia with Customer Advocacy of Insperity

[Editedit](https://www.g2.com/survey_responses/insperity-review-12994411/official_response/edit)

We're happy to hear about your positive experience, Cesar! Thank you for taking the time to share your feedback.

Validated ReviewerIncentivizedSource: Seller invite

## Questions about Insperity? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Insperity
](https://www.g2.com/products/insperity/discussions/new)

 ![Ashley M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley M.")
AM

Ashley Moudry
•
Last activity about 2 months ago

How has Insperity’s dashboard experience been for managing retirement funds?

1 Upvote

0

[
Join the conversation
](https://www.g2.com/discussions/how-has-insperity-s-dashboard-experience-been-for-managing-retirement-funds)

GU

Guest User

What is TimeStar used for?

0 Upvotes

0

[
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](https://www.g2.com/discussions/what-is-timestar-used-for)

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](https://www.g2.com/products/insperity/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/insperity/pricing)

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##### Categories on G2

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