--- title: Inspectlet Reviews meta_title: 'Inspectlet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how Inspectlet works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 26 scale: '5' date_modified: '2026-08-09' parent_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # Inspectlet Reviews **Vendor:** Inspectlet **Category:** [Session Replay Software](https://www.g2.com/categories/session-replay) **Average Rating:** 4.1/5.0 **Total Reviews:** 26 ## About Inspectlet Session recording tool. Inspectlet helps companies understand their website visitors' intentions with smarter web analytics. ## Inspectlet Reviews ### 1. Be careful with eCommerce **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2016 **What do you like best about Inspectlet?** Out of other competitors in the market, Inspectlet got the pricing right. Pricing based off sessions instead of page views is great for those looking to record entire user sessions. The playback functionality is really nice with several options that make viewing large numbers of recordings easy. **What do you dislike about Inspectlet?** The inclusion of the software on our eCommerce platform conflicted with the checkout process and prevented credit card transactions. There configuration and set-up seemed to be point-and-click, so we didn't do full regression testing. HIGHLY recommend full regression and a close eye on eCommerce platforms. Also, the mask sensitive data feature didn't seem to work. We ended up having to mask all form entry fields which limited the benefit of the tool. **Recommendations to others considering Inspectlet:** QA QA QA before roll-out. Don't let simple include fool you for eComm site. Confirm masking of encrypted fields. **What problems is Inspectlet solving and how is that benefiting you?** Validation of end user errors submitted as bugs to our Support team. Visibility of experience to confirm end user interaction. Within several hours, we were able to see interactions and an issue we didn't know about. ## Inspectlet Discussions - [What is session capture?](https://www.g2.com/discussions/what-is-session-capture) - [Is Inspectlet legal?](https://www.g2.com/discussions/is-inspectlet-legal) - [What does lucky orange do?](https://www.g2.com/discussions/what-does-lucky-orange-do) - [What is Inspectlet used for?](https://www.g2.com/discussions/what-is-inspectlet-used-for) - [View Inspectlet pricing details and edition comparison](https://www.g2.com/products/inspectlet/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+02%3A52%3A31+-0500&secure%5Bsession_id%5D=c0743822-82f6-4d09-aca7-b47c55c7765e&secure%5Btoken%5D=8e98e5b2a07b7db1ecb771983ff539ee9cdc3b2d0510c7aa39eefa7c25eecd39&format=llm_user) ## Inspectlet Features **Metrics** - Sessions - Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Custom Event Tracking - Retention - Return - Conversions - Funnels **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding - Generative AI **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Third-Party Integrations **Reporting** - Real-Time Reporting - Trending - Retroactive Reporting - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Analysis** - Conversion Opportunities - Side-By-Side Analysis - Mobile Device Analysis - Data Quantification - Webpage Element Analysis - Funnel Analysis - Sales Trend Analysis **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Experimental Design** - Multivariate testing capacities - Split Testing - Mobile Testing - AI Assisted Testing - AI Generated Variations - Multivariate Testing **Other** - User Data - Site Search Reporting - Load Time Monitoring - Campaign Tracking - E-Commerce - Promotional Messages - Administration Alerts **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation - Real-Time Data - Customer Segmentation - Scroll Maps - Geographic Maps - Floor Plans & Maps - Hover Maps **Visitor Information** - User Identification **Analytics** - Reporting and Analytics - Heatmaps - Visual Analytics **Additional Functionality** - Alerts/Notifications - Surveys & Feedback - Mobile Access - Customizable Templates - Workflow Management - Customizable Reports - Visual Editor - Conversion Rate Optimization - Access Controls/Permissions - Campaign Segmentation - Widgets - Activity Dashboard - Funnel Analysis - Drag & Drop - API - Content Management - Behavior Tracking - Landing Pages/Web Forms - Engagement Tracking - Geotargeting - AI Copilot - Monitoring - Conversion Tracking - Customizable Branding - Real-Time Data - Assessment Management - Search/Filter - Data Visualization - Statistical Analysis **Additional Functionality** - Web Traffic Reporting - Customer Activity Tracking - AI Copilot - Activity Tracking - Image Overlay - Visitor Tracking - Engagement Tracking - Dynamic Content - Data Visualization - Drag & Drop - Real-Time Analytics - Customer Journey Mapping - Embeddable Widget - Conversion Tracking - Search/Filter - Generative AI - Behavior Tracking - Customizable Reports - A/B Testing - Access Controls/Permissions - Alerts/Escalation - Hierarchical Mapping - Radial Mapping - For Science - Conversion Rate Optimization - Screen Activity Recording - Dashboard - Surveys & Feedback - Website Analytics - Form Analytics - Templates - Behavioral Analytics - Customizable Templates - API - Tagging - For Sales Teams/Organizations - Reporting & Statistics - Data Analysis Tools - Element Analytics - Mobile Access - Visual Analytics - Territorial Mapping - Embeddable **Agentic AI - Session Replay** - Cross-system Integration **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Audience Targeting - Third-Party Integrations **Agentic AI - Digital Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top Inspectlet Alternatives - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (332 reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - 4.5/5.0 (1,033 reviews) - [Smartlook](https://www.g2.com/products/smartlook/reviews) - 4.6/5.0 (837 reviews)