Ease of use within the interface and fair pricing Review collected by and hosted on G2.com.

Certain scores and metrics used in the reporting module are not always clear or quickly understood as to why it scored high or low. Review collected by and hosted on G2.com.

Consistent, in-depth reporting on the state of our prospect's digital presence gives us a great way to provide service upfront and establish ourselves as a resource for our customers.

Being able to customize the reporting and testing metrics lets us focus on the needs of these prospects as well as include messaging directly within the reports to create a sense of urgency when needed.

The helpful support team is available to answer any questions and their development team consistently rolls out new updates and features based on feedback. Review collected by and hosted on G2.com.

No issues for us! We've been big fans of the service and the team is ready to walk us through any challenges or questions we've come across! Review collected by and hosted on G2.com.

The greatest benefit that Insites provides our teams is in its simplicity of presentation and the flexibility; we can adapt the fields to focus upon by group and the way the information is aggregated from multiple sources and then presented in a way that makes it both easy for the customer to understand and powerful for the salesperson to present makes Insites a compelling proposition Review collected by and hosted on G2.com.

There are occasions when data anolamlies can lead a more technical salesperson to challenge when really they should concentrate on the trended outputs and the message that can be translated into Review collected by and hosted on G2.com.

Insites is an excellent platform that we have used for over 5 years within the business. The platform is easy to use and displays data in an easy to digest way for our sales people. It saves my team alot of time in identifying opportunities for our clients and allows us to customise the layout of the reports to match our businesses services.

The team at Insites are really helpful and have really supported us throughout our time working together. I see our working relationship more as a partner rather than supplier/client. Zoe is our Account Manager and takes great interest in learning about our business and our needs and works with us to maximise the platforms capabilities for our customers. Review collected by and hosted on G2.com.

I have not found anything to dislike at this moment. Review collected by and hosted on G2.com.

How quickly and easily it renders the data I need. Review collected by and hosted on G2.com.

Sometimes it glitches out. Once it had a problem rendering a PDF for a presentation, but the tech support at Insites rectified the situation. Review collected by and hosted on G2.com.

I enjoy the user-friendly and customizable platform. More importantly, the Insites team is super easy to work with and resolution-oriented. Review collected by and hosted on G2.com.

Some challenges I incurred are related to integrating with Salesforce. The system has difficulty differentiating from a lead, contact, prospect, etc. Review collected by and hosted on G2.com.

Speed and details plus the ability to update the report. When we asked the reps what is their favorite and most reliable tool is, 7 of 8 reps said Insites Report! Absolutely a must! We love it! Review collected by and hosted on G2.com.

Too much ink is required to print the report, but that is now fixed with an option to lower the ink used when printed. Review collected by and hosted on G2.com.

Insites is quite simply the easiest tool to be able to demonstrate gaps & opportunities to improve digital presence & visibility to clients. Review collected by and hosted on G2.com.

I would like to see more directories listed for backlink & citation assessment. Also can be a little buggy when exporting. Review collected by and hosted on G2.com.

Silktide is a great tool, we use the white-labeled solutions and it works really good for our sales team and prospects. Our sales team ccan instantly generate customized reports during the meeting with the client that helps to find our all pain points and opportunities. By implementing Silktide Scan on our website we were able to increase the number of high-quality inbound leads and make our sales process more effective.

Also, I like the way Silktide integrates with our website and CRM. Once set up with the help of the Silktide crew, its functionality has been flawless. We receive regular support and training on new features from Silktide, that helps us to use it in the most efficient way and their team is always there to help us and answer our questions. Review collected by and hosted on G2.com.

There are no complaints and also we have never faced any difficulty while using this tool. I really appreciate the entire team which is working efficiently for the amazing development of this tool. Review collected by and hosted on G2.com.

It was easy to use and predictive - team enjoyed the simplicity and ease of integration Review collected by and hosted on G2.com.

nothing in particular, support and level of services was on point Review collected by and hosted on G2.com.