What I like most about Insites is how easy it makes website management and client communication. The platform gives our team a clear view of project progress, requested edits, approvals, and ongoing website performance without needing to jump between multiple systems. The interface is intuitive, which makes onboarding team members simple, and the centralized workflow helps reduce miscommunication between clients, account managers, designers, and developers. It has significantly improved our efficiency and allows us to keep projects moving forward with greater transparency and accountability. Review collected by and hosted on G2.com.

Honestly, there isn't much I dislike about the platform. Any issues I've encountered have been minor and typically resolved quickly. The team appears committed to continuous improvements, and updates have consistently enhanced the overall user experience. Overall, it's been a very positive experience. Review collected by and hosted on G2.com.

Insights has become an incredibly valuable tool for our team, especially when it comes to understanding technical SEO performance and evaluating AI visibility. Having access to detailed data and actionable insights allows us to identify opportunities more quickly and develop strategies that are specifically tailored to each client's unique goals and challenges.

Sharlotte has been fantastic to work with throughout the entire process. She has been knowledgeable, responsive, and genuinely invested in helping us get the most value from the platform. The AI Visibility Scan, in particular, has given us a clearer understanding of how our clients are being represented across AI-driven search experiences, helping us make more informed decisions and deliver better results.

Overall, Insights has helped us strengthen our SEO efforts, improve client reporting, and create more customized solutions that align with each client's needs. Review collected by and hosted on G2.com.

At this time, there isn't anything that stands out as a significant drawback. The platform has been easy to use, provides valuable insights, and continues to support our team's needs effectively. We've had a positive experience overall and are very satisfied with both the functionality and the support we've received. As with any platform, there is always room for future enhancements, but currently we are happy with how it performs and the value it brings to our workflow. Review collected by and hosted on G2.com.

The combination of Insites’ technical SEO tools and AI Visibility scan has been a game changer for our agency. Sharlotte has consistently helped us leverage the platform to uncover opportunities, improve performance, and build smarter client strategies in the growing AI space. Review collected by and hosted on G2.com.

We have not encountered any major issues so far. Review collected by and hosted on G2.com.

I like the customizability and support from the Insites team the most. They provide live support at all times, and if anything doesn't scan correctly for a report, they investigate and address it immediately. The engineering and product roadmap team is great, constantly releasing new scans based on customer feedback. My favorite is the ChatGPT scan for small businesses, which shows their AI optimization status. The reports are designed well, making it easy for both prospects and sellers to understand the takeaways at a glance. Their integration with tools like Salesforce, Duda Website, and APIs are top-notch. Our sales team loves it because it takes a 10-20 minute research phase and distills it into a single robust report, making our sales reps appear as experts faster. Review collected by and hosted on G2.com.

I don't want to emphasize this in my review because it's nothing but positive marks from me, but they could make their white labeling settings a little more centralized and easy to set up. We needed a lot of support to get the white label settings fully completed because there are so many of them in different places in the platform. This is very minor and only a factor for a large organization such as ours. Review collected by and hosted on G2.com.

Insites and our account representative, Sharlotte, have been instrumental in helping our company stay ahead in both technical SEO and AI visibility. Their AI Visibility scan provides invaluable insight into where our clients are performing well and where opportunities exist, enabling our team to create customized strategies that drive success. Review collected by and hosted on G2.com.

So far, we’ve been extremely happy with all the features and functionality. Review collected by and hosted on G2.com.

The ability to monitor both technical SEO and AI visibility in one platform has been extremely beneficial. Sharlotte has been a huge help in ensuring we get the most value possible from the platform and its insights. Review collected by and hosted on G2.com.

Currently, we are very satisfied with the platform overall. Review collected by and hosted on G2.com.

The user interface is extremely fluid and simple to use. It offers wonderful and seamless integration into our CRM. Their support team is so helpful and kind. We love how it combines technical SEO insights with innovative AI visibility tracking. Review collected by and hosted on G2.com.

So far, there really isn’t anything we dislike. Review collected by and hosted on G2.com.

It's a conversation starter. It's a door opener Review collected by and hosted on G2.com.

nothing - I just wish I had the hours in the day to use it more Review collected by and hosted on G2.com.

I like that Insites is really helpful for initial sales scans, SEO optimizations, and reporting. It allows me to show off our product versus competitors during the sales phase and quickly resolve issues for clients during the service phase. I love their fantastic team, who are always available to ensure the tool is as effective as possible. The depth of the scans is very helpful, and the integrations with other platforms make resolving issues stress-free. Setting it up was very simple, and they helped tailor it to fit our exact needs. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

The process of using Insites has been streamlined to be intuitive and efficient. You don't need extensive marketing or tech background to work through submitting a report or viewing and making sense of the report when it finishes. All of the scores they give on a website are based from evidence they pull straight from the site, and it is often linked directly to the issue to make solving it easy. Review collected by and hosted on G2.com.

While it's not something that can necessarily be helped, reports do take quite a long time to process, and we heard frustration from clients thinking that it hasn't worked. Review collected by and hosted on G2.com.