[ Insight... Reviews ](https://www.g2.com/products/unbounce-insightly-service/reviews) [ Insight... Reviews ](https://www.g2.com/products/unbounce-insightly-service/reviews) # Insightly Service Pricing Overview [Editedit](https://my.g2.com/unbounce-insightly-service/pricings) ## Insightly Service Pricing Key Insights Last updated on Apr 09, 2026 * * * Insightly Service offers **3 pricing editions** , starting from **$29** to **$99**. Insightly Service pricing tiers are designed to support different usage levels and team sizes. Compare the Insightly Service pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Unbounce** for **custom pricing**. * * * Plus — $29 / 1 seat per agent/ month (All prices USD, billed annually) Professional — $49 / 1 seat per agent/ month (All prices USD, billed annually) Enterprise — $99 / 1 seat per agent/ month (All prices USD, billed annually) Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Plus $29.00 1 seat per agent/ month (All prices USD, billed annually) - Ticket auto-assignment - Ticket email auto-response - Escalation rules and queues - Knowledge base - SLA tracking and management - Web-to-object and ticket - Configurable email settings - Built-in business intelligence dashboards - Configurable, customizable reports - Create new opportunities and tasks from existing tickets - Role-based permissions - Configurable roles and page layouts - Email templates and macros - Custom fields - Public API Show More Professional $49.00 1 seat per agent/ month (All prices USD, billed annually) - Everything in the Plus Plan + - Service Level Agreement (SLA) management - Business hours (single schedule in Plus) - Dashboard cards (customize with Pro and Enterprise) - Knowledge base articles (multiple versions, languages with Pro and Enterprise) - Customizable role-based permissions - Configurable page layouts - Community forums - Portal customization - Custom objects - Custom queues - Field-level security - Ticket sentiment and keyword analysis\* - Customer satisfaction surveys\* - Integrations Show More Enterprise $99.00 1 seat per agent/ month (All prices USD, billed annually) - Everything in the Professional Plan + - Custom validation rules - Calculated fields - Custom apps - Dynamic page layouts - Unlimited brands and portals - Comprehensive audit logging Show More Plus Plan: $29 Per agent/month, billed annually (All prices USD) Professional Plan: $49 Per agent/month, billed annually (All prices USD) Enterprise Plan: $99 Per agent/month, billed annually (All prices USD) Pricing information for Insightly Service is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Insightly Service must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Top-Rated Alternatives [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5(3,754) ](https://www.g2.com/products/freshdesk/reviews) [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5(7,814) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,011) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/unbounce-insightly-service/competitors/alternatives) ## Insightly Service Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png) [Freshdesk](https://www.g2.com/products/freshdesk/reviews) ##### Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email - Automations - Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal - Analytics: OOB analytics and standard reports - Self-service: Knowledge base - Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | | ![Zoho Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg) [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ##### FREE | $0.00 | Completely Free upto 3 agents - Email Ticketing - Customer Management - Private Knowledge Base - Multi Language Help desk - Mobile Apps - 24\*5 Email Support - Help Center - Predefined SLAs - Macros [Show More](javascript:void(0);) | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | Various alternatives pricing & plans Pricing information for the above various Insightly Service alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ##### Categories on G2 [ Help Desk ](https://www.g2.com/categories/help-desk) ##### Explore More [ Top tools for spend management in tech companies ](https://www.g2.com/discussions/top-tools-for-spend-management-in-tech-companies-what-are-you-using)[ Best software for handling IT service tickets ](https://www.g2.com/discussions/best-software-for-handling-it-service-tickets)[ Which cloud security monitoring platforms do security engineers and CISOs actually keep using long term after the initial complexity of learning the platform? ](https://www.g2.com/discussions/which-cloud-security-monitoring-platforms-do-security-engineers-and-cisos-actually-keep-using-long-term-after-the-initial-complexity-of-learning-the-platform) [ What is the most accurate machine translation software for business use that is actually better than just running everything through Google Translate and hoping for the best? ](https://www.g2.com/discussions/machine-translation-what-is-the-most-accurate-machine-translation-software-for-business-use-that-is-actually-better-than-8c352b12-bcd7-4f64-98b9-9360a0153673)[ What ecommerce platform works best for mid-sized retailers managing 500 or more SKUs across several sales channels? ](https://www.g2.com/discussions/what-ecommerce-platform-works-best-for-mid-sized-retailers-managing-500-or-more-skus-across-several-sales-channels)[ Pros and Cons Details ](https://www.g2.com/products/unbounce-insightly-service/reviews?qs=pros-and-cons) Show More [ Top tools for spend management in tech companies ](https://www.g2.com/discussions/top-tools-for-spend-management-in-tech-companies-what-are-you-using)[ Best software for handling IT service tickets ](https://www.g2.com/discussions/best-software-for-handling-it-service-tickets)[ Which cloud security monitoring platforms do security engineers and CISOs actually keep using long term after the initial complexity of learning the platform? ](https://www.g2.com/discussions/which-cloud-security-monitoring-platforms-do-security-engineers-and-cisos-actually-keep-using-long-term-after-the-initial-complexity-of-learning-the-platform) [ What is the most accurate machine translation software for business use that is actually better than just running everything through Google Translate and hoping for the best? ](https://www.g2.com/discussions/machine-translation-what-is-the-most-accurate-machine-translation-software-for-business-use-that-is-actually-better-than-8c352b12-bcd7-4f64-98b9-9360a0153673)[ What ecommerce platform works best for mid-sized retailers managing 500 or more SKUs across several sales channels? ](https://www.g2.com/discussions/what-ecommerce-platform-works-best-for-mid-sized-retailers-managing-500-or-more-skus-across-several-sales-channels)[ Pros and Cons Details ](https://www.g2.com/products/unbounce-insightly-service/reviews?qs=pros-and-cons)